Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My baby broken the screen on my laptop. So I search for a location. They very helpful and replace…read morethe screen. It was priced. But the quality of work was good. Thank you for your service.

My son broke my laptop screen in an accident. Was able to bring it in and was told where to get the…read morecorrect replacement screen. Was able to bring the new screen in a couple days later, and Ryan was able to fix it up and call me back in to pick it up in under an hour! Will be returning!

Ryan and Jeff are amazing! I had the pleasure of talking with both before placing my custom PC…read moreorder. They both explained everything I needed and were able to explain everything in a way that made perfect sense to me (I'm not techie at all). I highly recommend these guys for any tech related questions or help you may need!

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

This is the second time dealing with this company and once again, it was a pleasure. I had a…read moreproblem with my security system not functioning properly and Mo came out and fixed it immediately. He explained the problem, what he had to do to remedy said problem and once he was finished he ensured I was satisfied with his work before leaving. If I ever have another problem with anything in my home, I'm definitely going to call Mo again.

Exceptional service! They resolved my issues quickly and efficiently. Highly recommend! Friendly…read morestaff, expert repairs, and fair prices. Truly amazing!

Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Mr Patrick is supaaaa! Nice! He's polite, respectful, and…read morehumble! He needs a damn raise! Thank you Mr Patrick for everything.

This is a tough review to write because until yesterday, I trusted Gadgetmates--especially…read moreJonas--completely. I've recommended them, defended them, and even did so in-store less than 24 hours before this went sideways. Then it fell apart. I dropped off my laptop at 2:30 p.m. for what I was told was a simple job: remove a RAID controller, copy data, and install a second SSD. I was promised it was "easy," that data transfer was the only real step, and that I'd have it back by 2 p.m. the next day. I was signed up for text updates--none came. At 5:45 p.m. that same day, I called to check in. I was told the transfer was "60-70% done." Two other people heard that call. The next day was a string of delays, missed calls, and vague updates. By 4:30 p.m.--well past the promised deadline--I finally learned the truth: no data had been transferred, no work had been done, and the laptop hadn't even been turned on. (Alienware logs don't lie.) Then came the real problem: Jonas. Instead of owning the failure, he pivoted to condescension and denial--telling me I "don't understand RAID," insisting no one promised a next-day turnaround, claiming my SSD was defective (it isn't), and denying statements multiple people heard firsthand. In short, the story changed, the facts didn't, and I was treated like the problem. Meanwhile, I can't get anyone to tell me my data was safe; I was panicking as any normal person would. I have backups, scattered across several drives and will take days to recover to 90% of what was on the laptop. I got the laptop back around 5 p.m., untouched until 3:30 that afternoon--hours after I was told work was already mostly complete. How do I know this? Because every powerup, every keystroke is logged by the laptop's security system. See shots below: One can see exactly when it was plugged in. Mistakes happen. I can deal with delays and mistakes. We're all human. What I don't tolerate is being misled, talked down to, and effectively called a liar when there's clear evidence otherwise, indicating precisely who did what and when. Curious isn't it, how some business project their own failings onto others, rather than just honestly owning the problem and making it right? That's how I manage my clients, anyway. Explain the failure, offer a solution, make it right, and everybody stays friendly. I'd never consider insulting a client; it cost a lot to gain them, and it's easily 30X more costly to lose one. Clients share experiences. Here, and elsewhere. And people trust those shares of personal experiences. shared on review sites. As I'll do on every review site I can find after the insults tossed at me. What a shame; my most trusted go-to gone means now finding their replacement.

Knowledgeable experienced computer technicians who will visit offsite. I have used more than once…read more Quick to respond, diagnose and repair or replace. I trust Daniel and crew.

Dan and the other technicians were very professional and personable…read more Dan was on time and very knowledgeable. Dan suggested for me to call if I had any more questions or if I needed any more help. It was very sincere and I really believed I could call them at any time

Happy with the treatment given from this location, the workers where easy and respectful at…read moreexplaining the issues my computer was having. Even having to return for the same issue they receive my attention according to their warranty. I can say I feel they have taken care of the issue and compensated me for the problem I had. I will be returning my business, as I can say I trust this business. Thank you.

Great customer service. Fast and polite. They take the time to listen to your computer issue and…read moretry to fix it as quickly as possible. Unlike the Apple Store horrible customer service.

The tech monkey after raising canes in Farrel Street. Steve is the owner, Alexis is the young…read morehappy Mex chap. Love this place and dudes. It started with a "Casino rig" build. Long story yet a hilarious one for the brother n law. Boy, it was a tight budget. Some used parts on our end 1060 and 1700x yet the rest used parts bin on theirs. It didn't run warzone at all but that is OK! Casino rig met its match. Too weak. It socks two sock, sock it up butter cup! Lol 2nd build as I went all out for what I afforded in cash again and the 7800xt just dropped in spring 2023. Give or take. They came out with the blue prints, parts and put it together. Ddr5 non qvl rams in but was unstable. They swapped out to another set different sku. Same problem, they swapped again to non qvl g skill set but worked flawlessly with 7600x am5. All this free of charge. In the end. Techmonkey build they honor their build warranty. Positive light and learning for me. Ok warzone obviously on 1080p which I bought the monitor used from them it was like a space ship! 240 plus fps smooth. from like 43fps and crash on casino 1st build rig. I made my wife a computer with a friend based the things I learned from their 2nd build and I still stop by frequently with the rescued husky/shepherd Kyloren and zephyrus the husky. My build well, started with asus b350f motherboard and the 3700x wasn't jiving even with asus bios. I changed out to msi tomohawk b450 and now rams won't work. I bought rams on qvl per msi. No big. Works now! Oh the pc gamer banter is strong and good that I have a thick skin. We all learn now. My wife's computer is capped at 60fps and screen tearing on Destiny 2 so I bought the display port cable. 3070 asus. Try again maybe Friday. If the cable doesn't work. Asus going on permanent time out and my hellhound 7800xt. I feel like Rocky yo! Remember, I am self-taught. Techmonkey I love this place. On a pinch they always have something that I need. The dogs cries for tech monkey.

I went in to get a couple of things assembled for my gaming PC which was a CPU, motherboard and…read moreDDR5 ram sticks. I went in literally 15min before they closed (sorry) and they were still ready to take me in. They looked at it and suggested a couple of parts that I needed which was an AIO cooler, power supply, and a couple of fans. They didn't rip me off, gave me the minimum of what I needed. I also purchased a beautiful case from them. After all was done, they installed game launchers, benchmark testing, SSD testing, installed windows 10, ran diagnostics to make sure everything was working properly and efficiently. These guys are the real deal. Very knowledgeable and will recommend everyone to these guys.