They said they would call me. Never received a call back from them. Waited for 5 days. Will find…read moresomeone else to provide the services I need.

Wow, awesome. If your like me, overwhelmed with reviews, stop reading reviews and hire Home…read moreHandyman Service. Louis (owner) was super responsive from the initial inquire to final wrap-up. I had to get my back roof (2nd & 3rd) floor decks (flame down) redone along with railings and a considerable amount of water damage. The team did an awesome job, quick and professional. Loving my new roof deck.

Awesome! Came and fixed my issue in one day! Definitely the best price I received after multiple…read moreestimates. I had old siding fixed to stop leaking when it rains. Very happy!

First, my thanks go to fellow Yelpers. I used Yelp to choose my contractor. The many excellent…read morereviews led me to choose Lifetime. Cary (the owner) came in with the first of several estimates. Of the contractors I contacted, he best understood what I wanted. My house had rotting window frames, uneven bad-looking shake shingle siding that was long past the day I should have done something about it. A house down the street had the look I wanted, and Cary quoted me the price. I also asked about replacing my front and side doors. The siding color I wanted was a special order, so I had to wait a couple weeks for it to be made. It was well worth the wait. Lifetime supplied a brand called "Perfection" and it is truly perfect siding. The siding sections lock together in a way that I don't think even a hurricane would loosen them. All the rotted wood was replaced with Azek trim. The result is my 70-year-old run-down house now looks like a new build. The doors that leaked cold air during the winter are gone. I am very satisfied.

First of all, I want to thank my fellow Yelpers for helping us choose our roofer. That is what…read morewe're here for after all, right? Our roof was really a mess. (I wish I had a "before" picture. Boy, was it ugly!) My husband and I are terrible procrastinators, but we just couldn't put it off any longer. Rather than getting multiple quotes, I trusted all these 5-star ratings and hired Dalex. No regrets whatsoever. After Dimitriy made his inspection, he explained what we needed and made suggestions on improvements, then presented a detailed proposal. Everything was carried out exactly as outlined in the contract. The crew arrived first thing in the morning, big boss Alex stopped by in the afternoon to make sure everything was going well, and by 8 p.m. they were packed up and ready to pull out, leaving our driveway and yard even cleaner than it was before. To say nothing of that gorgeous new roof!

Called this company for a quote on my leaking roof. Was spoken to very rudely by a man who told me…read morethat his time was "too valuable" to come out, because he believes most customers who call this time of year are dealing with ice jams, not truly leaking roofs. He wouldn't even look at my roof without charging me. His time may be valuable, but so is my hard earned cash, which his company clearly did not want. Happy to take my business elsewhere and not give thousands of dollars to someone who speaks so rudely to a potential customer.

A human being actually answered the phone. Andre patiently answered my many questions. They came…read moreout the same day to perform the service needed ( ice dam removal) Price was reasonable. He was friendly and professional. Would highly recommend!

Called on a Saturday, the Dynamic Duo showed up on Monday. They evaluated the situation and…read morediscussed options with me. I was impressed by their honesty and punctuality. I live out in rural Niagara County, they did NOT try to upcharge me for the drive out. Instead, they got to work immediately and fixed my roof leak. They even cleaned out a gutter for me. Hire these guys! You won't be disappointed.

We had a balcony/porch leak during the last rainfall. I quickly scrambled to look for a few…read morecompanies to come help us remedy the situation. After 4 quotes we ended up going with Elite Roofing of WNY. Tyler & his team quickly came out to give us a quote the next day. We really liked their sincerity and honesty with the situation. They didn't seem too pushy and their price was very reasonable. I will refer all my friends and family to them moving forward. We have not started the repair yet but will update this review with photos once the work is done. Thank you Tyler & team for a smooth process thus far!

I was walking in front of the house with my dog, a car pulled up and took a picture of the house…read moreacross the street. Then he pulled up to me and questioned why I was staring at him.... I said I am walking the dog, he insisted I was staring... I am concerned for my neighbors, but I did not approach him....After a few snide remarks,,,,,,he called me a F-------idiot but he actually said the f word.....He was very nasty and very unprofessional .Not even worth a star, but it required a star to post.

Unprofessional, unresponsive, overpriced, rude, and dismissive during a warranty repair. If you…read morevalue your time, money, or sanity, use someone else. My experience with this company was extremely disappointing because I was dealing with a warranty repair, not an optional new service call. That should have made the process straightforward. Instead, the experience felt like avoidance, defensiveness, and poor customer service. When a business provides a warranty, that warranty should mean something. It is not just language used to close a sale. It is a commitment that if something goes wrong during the covered period, the business will take the issue seriously, inspect the problem in good faith, communicate professionally, and make a reasonable effort to resolve it. Rather than being helpful or responsive, they were rude and dismissive. The tone was not that of a company trying to stand behind its work or honor its obligations. It felt like they were looking for reasons to brush off the issue, minimize the concern, and avoid responsibility. That is especially frustrating when the customer has already paid and is only asking the business to address a covered problem. The communication was poor, the attitude was unprofessional, and the handling of the warranty issue was unacceptable. A warranty repair should not require the customer to chase the business, argue to be taken seriously, or tolerate dismissive treatment. If a customer reports a problem, the response should be prompt and respectful. Instead, this experience made it seem like customer service ended once payment was received. Problems can happen with any job. What matters is how the business responds. A reputable company addresses warranty issues directly, communicates clearly, and treats the customer with basic respect. Based on my experience, I would not use them again and would not recommend them. Save yourself the frustration and hire someone else.

I needed a roof done for my house in WNY and Black Rock Roofing came highly recommended. I reached…read moreout for at least two other quotes, and while the other quotes were competitive what made Black Rock stand out was Joe's continued persistence and communication. The quotes were all very similar. The biggest unknown with this particular roof was the damaged plywood underneath. Communication was clear that the quote included 5 sheets of plywood and anything above that would cost more. Well, unfortunately - we did indeed have to have more than those 5 sheets and they came in at a hefty $85/sheet. A bit more than some of the other quotes received. All in all, I paid about $900 more than initially quoted, but the communication throughout the process was good and the quality of workmanship seems great. Hopefully won't have to do this again soon. Also, I live in California so being able to manage this process remotely was amazing and thus a vendor with great communication was much needed. Thank you to the staff at Black Rock Roofing! Hope I won't have to call you again anytime soon ;)

Five Star just completed a Siding job on my 1890 Queen Ann Victorian Home. With the challenges of…read morethis style of home, they did a terrific job at a very reasonable price. Everyone was easy and pleasant to deal with. Many thanks to Brian and especially Sergio with his skills and how he paid special attention to details, which made such a difference in the outcome. I couldn't be happier

Five Star Roofing was our fourth and final estimate for a full tear off. Rick came to our home as…read morescheduled, and inspected the roof as part of the estimate process. Approximately 7-10 days later, he made an appointment with us to stop by and review the quote with us. During this meeting, Rick did a thorough presentation and spent much of the time talking about what products would be used to replace our roof and specifically spent time discussing the roof vents/caps. He also spent a good amount of time talking about "old roofs" and where they "usually begin to leak." We were grateful we had NEVER had a leak but listened as he was explaining that on old roofs like ours, leaks are "almost always noted at the exhaust vents in a bathroom." Ironically, about 2 weeks later, after a rainstorm, we started to have a leak in our upstairs bathroom in the "exact spot" he mentioned. When my husband got up on the roof to see why we had a leak, it was clear that the shingles were torn off at the exhaust fan, allowing water to seep into our attic and consequently our bathroom. We also noted a leak via a recessed light in our bedroom. As you might imagine, the shingles were torn off above this spot as well - leaving an open gap in our roof. Pretty sure this was a "sales ploy," and it was expected that when the next rain occurred, we would call him in a panic to secure the roofing deal (proving him an "expert in leaks" in the exact spot he warned us about.) He also probably thought we would never note the shingles being torn off because he would be the one "fixing" the roof. Terrible way to get a sale - not sure how he rests his head at night! If possible, I would accompany him on your roof when he does his estimate. I cannot speak to the quality of the company's work, since we did NOT go with Five Star, but buyer beware. This type of damage does not just happen...

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

Edmund and his crew did a great job! Excellent workmanship and professionalism of our roof. The…read morecrew was excellent and did a great job cleaning up the yard when they were done. Awesome communication from start to finish. Highly recommend them if you need a new roof!