Exceptional Service and Technical Insight Benchmark Computers in Prescott Valley has earned my resounding endorsement for its outstanding technical support and customer experience. Based on my recent interactions, the company delivers service that is not only highly professional but also deeply informative and beneficial. The customer service provided by the Benchmark team is unequivocally deserving of five stars. I found the technicians to be prompt, highly expert, and refreshingly willing to clearly interpret complex technical processes, ensuring I was fully informed without being overwhelmed by jargon. A significant highlight of the service is the company's commitment to cutting-edge solutions. I personally learned about new and exciting operating systems, which demonstrates Benchmark Computers' dedication to providing modern, efficient alternatives tailored to individual needs. This proactive approach ensures customers are receiving optimized solutions for both immediate repair and long-term system performance. Conclusion I highly recommend Benchmark Computers to anyone in the Prescott Valley area seeking computer repair, IT consultation, or system upgrades. Their combination of high-caliber customer care and valuable technical insight establishes them as a trustworthy and forward-thinking partner for all my computing needs. read more

Vince Garcia and Don Gordon from Benchmark Computers came highly recommended by a friend who had been helped by them. Unfortunately, in today's threat environment, it is very difficult to determine who to trust. But once we started talking to Vince and Don it simply felt right to let them use their expertise to resolve all the computer issues and answer all the questions we had. We scheduled two separate sessions, first to set up the computer and a couple of weeks later to follow up with some training on password security and more. I encourage you to contact them at (928) 288-2018 and experience that sense of 'trust' yourself. Lucy and Steve Mason read more

I first heard Vince and Don from Benchmark Computers give a short talk on Cyber Security. I planned to take notes the entire time however; didn't need to as they walked me through everything on my own phone. Then I hired Vince to come to my home to help me with my security risks and he spent 3 hours working with me. The entire time, he was very professional, upfront about the what and why that needed to be done and was incredibly patient with both my husband and I. I have since, texted a few times asking for help and he always gets right back to me and helps me solve my issues. I highly recommend Benchmark Computers; you won't be disappointed! read more

I went to Benchmark Computers based on a recommendation. I showed up with a laptop unable to open a load of files. The Benchmark guy was very nice but had never seen this particular problem before. Nonetheless, in under 3 minutes he had diagnosed the problem and had it fixed in another 10 (mostly spent waiting for program updates). WOW!! I went away very satisfied. In a week I received a phone call from Benchmark checking to see if the 'fix' was holding and whether or not any further problems had surfaced. Talk about 'good customer service'!! Highly recommend this service. Nice showroom with new and refurbished equipment too. read more

I highly recommend Vince and Don at Benchmark Computers. They are very knowledgeable, professional and friendly to work with. My 15 plus year old computer started making noise. I called them and they came to my house. I told them I wanted a replacement computer but I wanted it to look and run the same. They took the old computer and the next day brought back the replacement and everything was perfect. I couldn't even tell that it was replaced. read more

These two guys are brilliant. They are friendly even to each other! They quickly repaired my main computer that had failed to boot. The motherboard was defective and they got a newer and better one in two days, installed it, and tested the system the same day the board arrived. That evening I had it operating in my home. I am very pleased with their service, compassion, and technical expertise. Great guys! read more

Great Company. Fast and Friendly Service. I was having a weird issue with my computer mouse and it not connecting to my computer. Vince walked me step by step through the process and was extremely patient. He finally identified the issue and it was resolved. All is working great now! I would highly recommend Vince and Benchmark Computers for all of your computer and networking needs. read more

Vince and Don are very knowledgeable and friendly. They helped me get up and running with a Network Attached Storage solution that was perfect for my needs. The pricing is very reasonable, unlike other places that try to nickel and dime you to death. I look forward to working with benchmark computers for all of my future tech needs. Highly recommended! read more

Vince took his time to explain everything he was doing. He cleaned up my photos, which were a mess. He got my computer up to date and also helped me get an updated phone. He went out of his way to make it all a smooth transition! He is knowledgeable, kind and so helpful. Benchmark Computers will be my go to computer store!! read more

I am so happy to recommend Vince Garcia of Benchmark Computers. He was very professional in going more than an extra mile in servicing and cleaning the mess we had on our multiple computer/ipad products. In addition, while cleaning and syncing our products, he made tech videos for training. Vince is my guy going forward. read more

Best ever! Saved my birthday and got my disabled Ipad working and setup! Amazing shop! I will defiantly be going back for all my computer needs..Patience and caring! I wouldn't have got it going, or setup without Vince's amazing help! Go there, you will be glad you did! Well worth every penny! read more

Vince from Benchmark Computers helped me immensely in recovering data from my laptop and reinstalling on another as well as sorting out issues on our work computer and my laptop separating work from my personal. He went way beyond the second mile..... I highly recommend him! read more

OUTSTANDING! I upgraded to Window's 11 and immediately my WiFi card went dead. Benchmark was friendly, diagnoised the problem and resolved it; with me as a walk in! I was back up and running in less than one hour. read more

Vince and Benchmark Computers is the place to go to get your computer running like new --- better than new! Extremely knowledgeable, professional, and up to date on everything computer related. read more

There are no other Computer and Technology services in the Prescott area that have the expertise to solve your concerns and problems like Benchmark Computers can. Highly recommended! read more