I paid over $220,000 for pool with hot tub, landscaping and job is still not complete. Project…read morewas started in May of 2022. They were suppose to come back in May of this year to finish and never did. Stamped concrete is only 6 months old and cracking. Pool is still leaking under ground. I had to have pool refilled by them once. During summer even with all the rain we had to add water from our hose. The hot tub attached to pool is sinking and brick point is falling off. Hot tub has not worked properly since installed. Had to pay to have lawn and landscaping redone from their equipment. All landscaping stones are washing onto my sidewalks. Wiring is exposed at main electrical box. They never showed us how to properly use the pool and spa. Had to pay another contractor to blow lines out and close pool up for winter. Aqua Spa was suppose to do this for free the first year, but they never responded back to my calls. Contacting the BBB and hopefully will get this resolved without an attorney.

Requested a visit for a quote and waited UNTIL September for Adam Roy gave us with his presence…read more The guy shows up and admitted he's behind on quotes but promised we should have one in 21 days. His quote never came. We sent numerous emails following up and he never returned them nor did we ever recieve that quote. Not at all in impressed. Should have gotten the hint back in June when we requested a quote.

We had an outstanding experience with this above-ground pool service. From the initial…read morecommunication to the completed work, everything was handled professionally and efficiently. The team arrived on time, was knowledgeable, and took the time to explain the process while answering all of our questions. They were meticulous in their work, ensuring the pool was properly serviced and everything was functioning perfectly before they left. It's clear they take pride in providing high-quality service and genuinely care about their customers. If you're looking for a reliable, honest, and experienced company to service your above-ground pool, I highly recommend them. Excellent workmanship, fair pricing, and exceptional customer service--we'll definitely be using them again!

I wouldn't even give a star to George we had a liner put in and it spidered the next season when we…read moreopened it. On the side where the water blows there bubbles. George texts on I can fix that never shows up. Now it's leaking because of the spider in the liner onto the next company and another cost because he doesn't take ownership in his work. He blames everything but himself not sure how he stays in business. Good luck if you hire him and his staff If they even show up. Terrible person and a liar on ever level. Promises promises all broken. Thanks for nothing!

I have proof of all my claims. If anybody is looking for pool service in the Lehigh Valley you'd be…read morewise to avoid this person. If you would like to see the entire text chain, please message me. Even his response to this review was dishonest. I can't recommend Leandro Rodriguez enough. I posted on the PA loves Pool's Facebook group on Thursday night. He was at my house Friday morning. And had the pool liner installed by noon Saturday. Very honest and professional. Regarding the initial technician who is reviewed here. The initial estimate was May 11, and I was told it could be installed the first week in June. My pool liner was delivered to Kasper Pools May 15 or 16, and I picked it up a few days later. I hadn't heard anything since May 11, so I texted him on May 30 because I was supposed to be on his calendar for the first week in June. At that point, he began pushing everything back, and did not provide any date for install -- just kind of left it open ended. He also told me it couldn't be done unless I was home. (It actually turned out not to be true. Leo and his partner did it themselves.) almost a week later I hadn't heard anything, so I texted Tom a week before I went away (for work) hoping it could be done before I went away,and was ignored for over a week and until my 3rd text. I attached proof of that. My wife screamed after the final postponement because we were waiting almost 7 weeks and Tom cancelled bc of a 20% forecast of rain (that never happened.) The so-called harassment Tom describes, on my end, was a response to his very lengthy text, an hour after we thought we were moving on. This text was again full of excuses and selective memory and warranted a response. I also have proof of that. Tom claiming I only got the liner 3 weeks ago (which I have proof is wrong) is either a blatant lie, or, if Tom actually believes this, demonstrates a concerning inability to accurately recall prior communication (even though it was sparse). Either way, it's a red flag.

I would definitely recommend PA Pool Works. I first reached out to them in early May of this year…read more Out of 5 #'s I was given to call for installation after purchasing our semi-in ground from American Pools in Whitehall, I received only 2 return calls. The 1st guy said he could possibly get to the installation in August. When Tom from PA Pool works called me back, we were scheduled to have an estimate at home @ the site of the pool & a few days later Tom came and we discussed our plans which is something I wasn't even offered w/the 1st installer I spoke with. Even though he & his crew were swamped, Tom assured us he felt comfortable providing us w/a mid-July install, weather pending. Tom & his crew were able to keep their time estimate and were here 2 weeks into the month. Not only were the installers able to stick to a date range, these guys worked through one of the hottest summers the Northeast has historically had on record and they were able to finish our job on the 3rd day in brutal heat. They arrive early, they are competent, experienced, fair priced & overall would definitely recommend.

We love our pool! Jeff Renneisen and his team made it easy through every step. From initially…read morespeaking with them through construction, to completion. If your thinking of getting a pool, you don't need to call anyone else. Going into our third season now, and we're psyched!

New pool with water feature. Installed 2017…read more Project cost $100,000 + Excellent experience with Mike and the entire crew. Pool was completed on schedule. I was kept informed during each phase, when they were schedule to come out, what was happening. I have never had as good experience with a contractor as I had with Aqua Bello. Mike and or his son was onsite during most of the major phases. He did the stone work for the waterfall, which turned out great. When we decided to install a pool I was afraid that I would be out there constantly cleaning, adding chems, etc. But, with the Pentair equipment they installed I did very little the first season. And I only had to backwash one time. I highly recommend Aqua Bello. Someone else posted that they had a bad experience, I am not sure I agree with all that was posted. I certainly can not see that anyone at Aqua Bello would have called that person a liar. I met Mike, his son and wife, and Jeff when he designed the pool. I talked to them on virtually a weekly basis and I would be shocked if that were true. I just don't see it. I certainly had a very good experience. My neighbors have all commented how nice the pool looks.

Excellent company for your swimming pools needs. Very organized with scheduling and promptness…read morewith arrival times. Great quality of work and skill. Very knowledgeable regarding pools and maintenance. I would highly recommend Chuck and his team for any pool needs.

Quality of service was excellent! Chuck and his team were super knowledgeable. The energy and time…read morehe put into his work and helping me figure things out with my pool was much appreciated. His attention to detail and artistic talent was impressive!

stole my money & refused to refund a double charge, after making me drive back and show proof. bad…read morecustomer service.

I have a pool that was installed by Fronheiser 13 years ago. I love my pool. I have had them close…read moreit every year. I have purchased all of my pool supplies from them over those 13 years. No more. My pump died. Ok I'll check Fronheiser for a replacement. Out of stock. Damn I'll check Amazon, reluctantly. Bingo, a Pentair Superflo VS. Email Fronheiser, text them exactly what I need. Pump wired and new PVC. The old one were different sizes and did not line up. Tech comes out and is gone in 30 minutes. No knock or doorbell, just gone. I come home from work, plumbing looks great, but why is my pump not hooked up? Text them. Oh we don't connect pumps that are not purchased from us. That was not disclosed to me and it is not on their web site. You did not finish the contracted job. I have a text that says no problem. If you tell me that a text is not an agreement then I can say I never agreed to the work being done. Good luck getting paid.

We hired FS Landscaping to replace the cement deck around our free-form inground pool. Joshua…read moreFroelich was an absolute pleasure to deal with. He was knowledgeable, easy to work with. He and his crew showed up on time and did a wonderful job. They were neat and we hardly needed any restoration of our lawn. I would recommend to anyone who needs a quality job done.

Brian and his team are fantastic! I was referred to FS Landscaping by a representative at ImmerSpa,…read moreas I was interested in adding a spa to an existing pool renovation project. It was the middle of winter and Brian generously spent 45 minutes talking to me about ideas, which made that cold evening feel warm as I envisioned a future new backyard. It took some time to work through survey and permitting, but once we got started, the team from FS Landscaping worked diligently and professionally. Chris, Colton and others worked through the winter to transform the pool area and install the hot tub from ImmerSpa. Brian connected me to his pool installer master, Steve from Poseidon Custom Pools, and the teams worked together seamlessly to give us a dream backyard oasis. We are so grateful!