I am a care coordinator for seniors, currently working with a sight impaired client who lives in a…read moreretirement community. I use a ride share app myself but for my client's first ride alone I opted to call Radio Cab because it is what the concierge at her community uses. The Radio Cab dispatcher was laughably rude. He angrily refused to give a driver ETA "I have no way of knowing! I don't want to lie to you." I explained that my client was a sight impaired senior citizen and told the dispatcher that she was anxious. He responded with another impatient retort. After waiting with her and her dog for one hour I gave up and installed Lyft on her phone. Nine minutes later a kind driver appeared in a beautiful, spotless, well air conditioned (it was 90 degrees outside) car. My client's Radio Cab arrived 45 minutes later, almost 2 hours after I called. Two weeks ago I received a frantic call from a resident at the same facility who was stranded at her bank after waiting over an hour for her Radio Cab. I was with another client so she had to be rescued my the community's medical transport car. How is Radio Cab still in business? Starting tomorrow, I will be helping residents install the Lyft app and giving one on one instructions to help them become comfortable with this far superior option.

I missed getting a cab from a grocery store because the driver's phone number came up as spam and I…read moredon't answer spam calls. I assumed the next call would be from the driver. I called dispatch and was told the driver considered me a no show. The dispatcher then said they'd send another cab but they never did and would not answer the phone when I called. They stood me up two more times when I was stuck downtown, one time late at night. I now realize they 86'd me without bothering to say so, preferring to leave me stranded and waiting. How vindictive and passive-aggressive! I will definitely get the word out to boycott this company and I intend to report Radio Cab to the Better Business Bureau. This happened in Portland, Oregon, not San Francisco.

Disappointed when I called on Tuesday morning at 4:45 looking for a ride from Beaverton to Emanuel…read moreHospital at 6AM. The only driver on duty was nice, answered my call and apoligized because he already had two customers waiting. So, I called Radio Cab and they sent a car at 6 and I got to my surgery on time. No dispatcher, only one active cab? Driver was nice enough to call back at 5:30 wondering if I'd found a ride. Good man.

Just a quick thank you to Metro Cab for lessening this mom's anxiety about my son's trip from PDX…read moreto his hotel downtown after a late night flight from Houston scheduled to get in close to 11pm. With just two more MAX red lines scheduled to go all the way to my son's hotel at that hour and neither of us ever having been to Portland, I wanted to make sure he played it safe and take a taxi. We didn't need to comb through reviews here and at Google, but we did need to establish criteria before my son cross-referenced what customers were saying about 24-hour taxis in order to make the best choice. Seriously, read a few from other taxi companies. When I learned that he'd chosen Metro Cab, had already contacted them through their online form with all of the information they needed, and that they'd sent a professional reply within 30 minutes, I started to relax. After my son thought to change the pick up time in case of unforeseen delays, they quickly texted back saying that they'd be waiting for him by the agreed upon arrival time. Then the day before my son's flight, Metro Cab touched base to say they were still available. So professional. Of course, my son confirmed that he'd still be flying out. What I liked most about Metro Cab was that they'll use the flight number you give them to monitor things on their end. This was super important because my son's flight was set to be delayed by an hour before they even took off from Bush. *eye roll emoji* My son's experience with Metro Cab was so seamless that he didn't bother taking the MAX Red back to the airport after his conference ended, even though it was broad daylight. It was Metro Cab or bust.* Thanks Metro Cab! *A true surprise to me since my son initially didn't see anything wrong with taking a gamble on the Red line in the eleventh hour, a natural side effect of being an NYC subway passenger.

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

We've use Simon Says PDX Shuttle a couple of times to and from the airport with kids. Booking is so…read moreeasy. They communicate clearly and always show up right on time with the correct car seats. Overall, just wonderful every time!

I'v traveled with Simon Says PDX Shuttle on many occasions and they never disappoint!…read moreI was really impressed with our driver, Gordon. He contacted me prior to our scheduled pick up time and advised there were long delays along Airport Way due to road construction. He asked if it would be okay to pick up 15 minutes earlier to play it safe. Much appreciated! Thanks Gordon....

Based on the reviews here on Yelp, I believed that Anytime Airporter was a one-person operation…read more NOT TRUE! The person I interfaced with was Sam. He was very helpful in setting up my schedule. After the times were nailed down, I felt confident that he would take care of me. A couple weeks after making my schedule, I needed to change the time: no problem! I was picked up right on time, the driver was very nice, opened my door and took my bags. Told me where I'd be picked up, but I didn't quite know what he was talking about, lol! (the airport is a lot different from the last time I went there.) On the way back, Sam contacted me with a courtesy reminder while I was still in transit. I was very grateful for the reminder as I was totally exhausted. I asked at that time, "if i can get an earlier flight, will that work for you?" he says, "yes." **PLEASE NOTE: Twice I've made a plan and later asked to change it; the second time, my request was last minute. Both times, they were on board with whatever I wanted to do. Upon arrival, Sam gave me instructions on where to meet my driver. He was right there...NO WAITING, no wondering if this was my guy. He hopped out and grabbed my stuff. (I am sure I looked pretty wilted.) Saib was easy to chat with and friendly...I enjoyed having him as my driver. He also carried all my stuff up the stairs @ my house. I would totally call these guys again. AWESOME SERVICE!!! (and shiny-clean vehicles, too!)

A little late on our review, but we highly recommend this service! We live in Hillsboro and the…read moredrive to the airport is the last thing we want to do when we are coming and going from a long trip overseas. Sam was punctual and knew all the best ways to get around Portland traffic.

What an awesome experience! I have used Orange Cab the past year or so however hello yellow Taxi…read morewas ten times more efficient and provided great accommodations. I prefer cab drivers who stay in communication. John was my driver and all I can say is that he was excellent, safe, and respectful. He stayed in communication with me and let me know what real time frames upon arrival and was there sooner then expected. If you are going to use a taxi service choose hello yellow and ask for John! I would say completely blows Uber, Lyft and any other taxi service out of the water. I felt like I was riding in the taxi with a friend or a long time family member. Safe driver? I fell asleep the ride was so peaceful.

From the owner: 24/7 Beaverton Taxicab 503 927 0929…read more Reliable - On time every time

Dan responded to my request for a quote via Yelp within minutes and the cost was super reasonable…read more He was on time and personable, even with our 4:30am pick up time. I think it was his son who picked us up for our return trip home a week later. Our flight landed 15 minutes early and he was already at PDX, parked and waiting for us. He also was very friendly with just the right amount of conversation, and he didn't even bat an eye at my 49.5 pound suitcase! We felt comfortable and safe, and the vehicles were nice, clean, and comfortable. We will definitely use them again.

Great, safe transportation to the wine country (Dundee) and back (Tigard). When drinking, it is…read morebest to let someone else do the driving. Dan is an excellent choice for a safe afternoon with your loved ones.

Best rates Comfortable and clean van…read morePleasant driver On time pick up Will definitely use them again

I was in Detroit and was helping my daughter coordinate a shuttle from PDX to a residence in…read moreSeattle after a canceled flight in NY. I found Portland Express Shuttle which is a second business of Rose Shuttle. Alan was so very kind when I called him. He said Relax, Mom - I will pick them up and they will get to Seattle. My daughter said the driver was "fantastic and very lovely". These days it can be challenging to know you're dealing with a legitimate business. I can't say enough about Alan and his reassurances. Everything went so smoothly from pickup to dropoff. Thank you!!! Highly recommend!!!!

I had a very mixed experience taking a bright yellow cab (which I believe was Broadway Cab) from…read morethe PDX taxi stand to The Porter Hotel downtown. The Good: The driver was incredibly friendly and chatty. He actually gave us some fantastic restaurant recommendations to check out while we celebrate my birthday here in Portland. The Bad: The interior of the car was quite smelly, which wasn't a great way to start the trip. The Unacceptable: We took the cab late at night (around 10:50 PM) with absolutely zero traffic. The 20-minute ride somehow racked up a $58 meter fare, which seemed unusually high even with the standard airport drop fee. However, the real issue happened at drop-off. I handed the driver a $100 bill, and he claimed he couldn't break it, returning only $30, essentially forcing the airport run to a whopping $70 out-of-pocket. While I appreciated the local dining tips, using the "no change" excuse on arriving airport passengers is an unprofessional way to pocket extra cash. Tip for future riders: If you take a cab from the PDX line, make sure you pay with a credit card or carry exact change so you don't get hit with a forced tip.

POS cab co. Cabbie Sitting at union station blasting "dog…read mores&@t rap on a nice day while normal people waiting outside trying to enjoy weather waiting for train connections. Very rude, inconsiderate. do not go near this cab. Driver looks like a germi pedi .Time was 4:15 pm Monday 10/25