I deleted my initial review - however I am extremely shaken up from my experience that was far from…read morenormal. During a scheduled walk, the walker lost my house keys, which had my full address labeled on them. I was in therapy and unable to respond for about 30 minutes. When I did, I had to explain that the keys were labeled with my address; only then did the company bring up calling a locksmith. As a result, my 10-year-old dog was left outside with the walker for an hour, and would have been outside for much longer if a friend hadn't picked him up. It took 3 hours to resolve this issue. The company did pay for the locksmith, but communication was limited unless I initiated it in regard to status of the locksmith, and the owner said she would look for the keys but did not. I was also charged a cancellation fee on a separate day, despite explaining I cancelled because my grandmother had passed away and I had stayed home from work. They also charge $10 extra for "a late booking". Based on this experience and the safety concerns involved, I would not use this service again. The owner communicated with me respectfully but again my safety (single woman living alone) and my dog's safety were jeopardized - while the issue was resolved I'm shocked it happened in the first place. I'm sure this company delivers great services outside of this mistake but I can't keep this to myself as it was extremely upsetting and has NEVER happened in my 10 years of being a dog owner using multiple services.

Contacted. The 45 minute meet n greet was bizarre at best, neither of the two interacted w/my pets…read moreor myself at best, the one w/a clipboard struck me as odd, the other w/the Mellenial Smile seemed quite inexperienced. Not a good fit for my needs. Perhaps a sitting service for stuffed Walmart animals.

We are setting up dog walking for my elderly mother who isn't currently able to walk her dog. I…read morereached out to ask some questions and the response has been fast, precise and professional.

Was going away from a few weeks and my regular catsitter wasn't available, so looked for a back up…read moreand found Sitter4Paws had awesome reviews. And after my trip and their care, I can certainly see why. The entire process was thorough and thoughtful, from the initial call to get details about my cat, to the detailed communication throughout the visit. I had lots of pesky questions about liability and key/fob hand off as well as preferences to how many sitters would be in my home, and they truly handled them with grace - it's clear their policies and standards are communicated well and carried out by their sitters. Alexandra W. was fantastic in her care for Mackey and in her communication with me about it. She really went above and beyond, particularly when I was out of reach and she had to make a few judgement calls on her own. I couldn't be happier with how it went. Often my active cat will be worked up by the time I get home, but this time he was chill as a cucumber. The pricing is also fair and quite competitive with other services. Thank you so much Sitter4Paws - I will certainly request to use your services again!

We are the owners of a very anxious Shiba and were initially so worried about leaving our daughter…read morefor boarding and did extensive research into various options before deciding to choose Under our Woof. Ae couldn't have chosen better; Mina treats all her pets like her own and sends updates every day, is very responsive and thoughtful for requests, and has policies to keep our pets safe. We will only choose Under our Woof for our baby from now on!

Mina is amazing with puppers! I'm so glad I found a place I trust so my pup, Milo, isn't alone for…read more10 hours while I work in the office! She not only watches Milo but trains him, as well. Mina is kind, pays attention to detail, and it is very apparent she and Ryan loves dogs! I can't recommend Under One Woof enough! :) Thank you Mina!

After an issue with bringing our dog to Petsmart Hotel, we found Crystal last minute and she…read morewillingly helped us sit our dog for 3 nights!! She was amazing. So experienced with pets, especially our stubborn boy. I felt safe and comfortable that he would be taken care of as soon as I met her! She sent us pictures and videos and updates of our dog, and we are so grateful. She took him on walks and fed him treats.. we will definitely choose her in the future. Highly recommend!

Crystal Pet Hotel always offer excellent pet care. Flexible schedule and great accommdation…read more Absolutely recommend her. My cat also seems very happy.

I found Eastside Petsitters back in 2011 when I was looking for someone to take care of my diabetic…read morecat. Trace was Alistair's petsitter for years, giving him insulin shots twice a day. I knew Alistair was in good hands and I continue to trust Trace to take care of my current kitties. He's caring, reliable and responsive. I appreciate the picture updates. Strongly recommend Eastside Petsitters and Trace!

Wow ! I cannot recommend Trace and Eastside Petsitters enough. Over the last few years, Trace has…read moretaken excellent care of my cat. I received daily photos and check ins, and whenever I returned home, sometimes from extended business trips, my precious cat was extremely well cared for and in high and loving spirits. This is the pet sitting service I recommend to all my friends, and was recommended myself by a dear friend. There aren't many people I would trust to take care of my sweet cat, but these guys are truly the best. Thank you for your years of taking care of my precious kitten, we'll miss you in NYC !!

I can't recommend this dog resort enough! My dog, Simba, absolutely loves coming here. The moment…read morewe turn onto the street, he already knows we're heading to daycare and gets so excited. He can't wait to go inside, and seeing how happy he is every visit says everything. The staff is amazing--so kind, caring, and welcoming. Simba absolutely adores all of the employees, and it's clear they love him just as much. They treat him like he's one of their own, and that means the world to me. The facility is always clean, well-maintained, and organized. Everyone is friendly, professional, and genuinely cares about the dogs. I always feel completely comfortable leaving Simba there because I know he's safe, happy, and having the best time. Thank you for taking such wonderful care of Simba. We're so grateful to have found this place, and I highly recommend it to anyone looking for a daycare where their dog will be loved and cared for like family!

I originally intended to leave a positive review, especially after being offered a discount…read moreincentive to do so before even seeing my dogs. However, after picking them up and fully evaluating their condition, I feel obligated to leave an honest account of my experience. My dogs were boarded here for 21 days, and I paid $3,340.29 with the expectation that they would be properly cared for. When I saw them at pickup, I was immediately alarmed by how thin they appeared. At first I questioned whether I was overreacting, so I weighed them once we got home. Based on their recorded weights, they lost approximately 18% of their body weight during their stay. The more I look at them and evaluate their condition, the more upset and disturbed this makes me. In addition to the severe weight loss, both dogs also had fresh cuts and scars that appeared consistent with having been in fights or altercations while boarded. This was never communicated to me during their stay, and seeing visible injuries on top of their physical condition was extremely upsetting. I documented their condition with video and reviewed everything more carefully afterward. Two days before pickup, I received an email stating they "seemed a bit hungry after eating their food." I had provided very specific feeding instructions, including a digital scale to measure 200 grams of food per feeding, twice daily. When I checked the scale afterward, I noticed the units had been changed from grams, and I also became concerned they may have been weighing the food incorrectly by including the bowl weight. What upsets me most is that their veterinary records clearly documented their healthy weight immediately before boarding. The condition they were returned in was not acceptable and should never have happened under professional supervision. I do not believe this was intentional cruelty, but I do believe there was serious negligence and incompetence in their care. The email sent shortly before pickup now feels more like an attempt to establish concern in advance rather than address the issue appropriately. I trusted this facility with my dogs' health and wellbeing, and I will never trust them with their care again.

I've worked in the pet care industry before so I knew what to look for before signing my puppy up…read more Needless to say they've done great. She always comes home tired and happy and every time I leave the house she gets excited thinking she's going to daycare. Their grooming is also great, I've done the spa treatment and baths. For a husky she comes home looking and smelling good. My husky puppy is now a year and a half old and still loves going there!

We have been taking our pup, Juniper, to Puppy Island for almost 2 years! The staff is friendly and…read moreattentive, and send wonderful updates during our dogs stay! Juniper is thrilled every time to run into Puppy Island which makes our hearts so happy that she genuinely enjoys her experience! We rest easy knowing our girls being loved and well taken care of

We are visiting from Marin in the Bay Area, and our sweet pup Wolly has been coming to Wag Hotels…read moreHollywood almost every day this week for the All Day Play Plus program. Wolly is a 12 lb, 10 year old Maltipoo who is very social but definitely set in his ways, so we do not say this lightly: we truly cannot say enough good things about the care he received here. From a logistics standpoint, the entire experience was incredibly easy. The flexibility of drop off before noon without needing daily sign ups was a huge win for us while traveling and juggling plans. Pick up as late as 7 PM was equally helpful, and the pricing felt very reasonable for the level of service. What really stood out was the thoughtfulness around safety and care. The facility is secure and gated at drop off, and we watched staff carefully manage dog flow right at the entrance. At one point, a team member even positioned themselves between our children and a larger dog out of an abundance of caution. That level of awareness told us everything we needed to know. We also appreciated the small but meaningful details. There is a live camera so we could check in whenever we missed him. They feed dogs separately and sanitize the area afterward, which gave us real peace of mind. But the true highlight was the caregivers. The way they greeted Wolly each day, how gently they handled him, and how clearly they knew the dogs in their care made this place special. Every afternoon we received the most adorable photo of him, and by midweek he was literally running inside, tail wagging, completely comfortable and happy. As dog parents, there is no better feeling than knowing your pup loves where he is and is being looked after by professionals who genuinely care. Wag Hotels Hollywood made our trip so much easier and more enjoyable. Thank you for taking such wonderful care of Wolly. We will absolutely be back the next time we are in LA.

Beware! This place is AWFUL!! A confirmation email doesn't mean sh*t to this place. I arrived with…read moremy dog today and was told they would not take him due to his age. They also claimed they called and left a voicemail after I filled out all the paperwork online. I don't know who they called, but it sure wasn't me. Imagine being in the business of watching people's pets when they are scheduled to leave town and leaving them with no care. I guess I'm "lucky" they aren't caring for my dog because they don't know what they are doing. Edit and reply to the BS reply received from Wag. You sent a CONFIRMATION to me I attached. That means you agreed to watch my dog and anyone receiving that would think the same. You left me with no care for my dog and no, you didn't call me or leave a message. I'm an ex-petsitter myself and this was a a horrifying experience to arrive to drop your dog off to leave town and be denied care. You should be ashamed to call yourself a business or say you care about animals. I assume you were the person in the office that didn't come out to talk to me and left it to two employees that probably hate their job. You told them to tell me my dog was too old and now you are lying. Shame on you. I see you have other reviews that show just how awful you are I should have read them first and steered clear of your company.

My 11 year old rescue chug is extremely sensitive to nail trimming. I used to try and do myself but…read moreshe would act like I was gonna murder her. Her quicks were getting way too long. Nohemi took great care and was able to see my dog right away. And now my dog is murder/worry free. I'll definitely be taking her back to Cora's from now on.

Nohemi is the sweetest dog groomer I've ever met. She made me feel at ease leaving my fur babies…read morefor a groom while I ran some errands. She was so patient with one of my girls who is scared of everything! Nohemi made sure she felt at ease and proceeded with each step of the dog grooming slowly. I appreciate her walk through and patience with my fur babies. Her salon was nice and clean. Has a self wash station for your dog and even has a big shower for XL-XXL Dogs. I appreciate her services and I will definitely be coming back!

I've been taking my dog, Charlie, here for almost a year. He was going to a different daycare, but…read morehe would resist going in when I'd drop him off. Here, he can't get through the door quick enough. He loves this place and it makes me so happy seeing the love and attention he receives. One downside is that their daycare hours are limited. It's $20 more to pick them up after 5 pm (they have a 15 minute grace period) which can sometimes make it difficult with work. The cost is also on the higher end for daycare, but it's worth it.

My dog LOVES Den, and so do I. It is a pricier day care, but it is worth it to us. We have a young,…read moresweet dog who loves everyone, but can be a bit much. We needed a place where she could learn how to socialize properly. They have a trainer on staff and they offer training sessions to add your day care (at an additional cost). The staff are very skilled, friendly, and patient.