WE recently used this company to put our dog down because she has a lot of anxiety and didnt want…read moreto take her to the vet. The website sold me as they all seemed compassionate and caring. That was NOT our experience. The Dr that was sent was not friendly or compassionate. We had two other issues that i won't detail. I am still devastated by this experience. I do not recommend this company. Patricia

Decided to spend the extra money to have a service like this performed at home, rather than a cold…read moreand informal vet office, as our sweet kitty was more than worth it. A compassionate team that is very helpful with the scheduling on the phone. Never rushed me through anything. Dr. Mitchell arrived within the scheduled time frame, and was absolutely wonderful. Explains every step of the procedure and allows questions. Our baby was at home, in her favorite place to be - our back yard - listening to the birds and enjoying the sunshine. Dr, Mitchell also allowed us to see the diabolical cancerous tumor, under baby's tongue, after the procedure. This solidified that we did what was right by kitty, and not allowing her to suffer any further. No cold tables and blank walls for your pet's final breath. Kitty went peacefully, at home, surrounded by her family. What a great service!

Each team member in the office and over the phone are unmatched in the EXCEPTIONAL experience they…read moreprovided me and my 14yr old dog. You can tell they truly love animals and caring for them respectfully and compassionately is simply what they do. I could not be more thankful for their service.

Dr. Michelle Bradford and the entire team at Four Seasons Veterinary Services are absolutely the…read morebest. The environment is calming and relaxing for my little Yorkie. At other veterinary offices he has always been super nervous, shaking head-to-toe, but he is perfectly relaxed whenever we visit. Recently, he experienced a severe injury to his foot; severe enough that it was unclear if he'd be able to walk or run again. They got him in right away, and Dr. Bradford took amazing care of him! It's been a month since the accident, and he is pain free and seems to be on the path to full recovery. Because of COVID some of the wait times have been a little longer than usual, but I'm sure it is hard to estimate how much extra time is needed with all the added protocols. But the wait is definitely worth it, because they give every pet the time needed to provide the best care. I cannot say enough about how wonderful this clinic is!

The caring and attentive staff are great with my pets and I. They are very thorough and everyone I…read morehave encountered has been so friendly, helpful, and professional.

The vet who saw my animals was very thorough with all of them came back, answered questions and was…read morevery thorough with everything that was going on. I would highly recommend !

Dr. Monica and her team are compassionate and thoughtful and made our very diffcult experience as…read moregood as it possible could be. She gave us all the time we needed with our beloved pup and made sure she did not feel pain or discomfort. We highly recommend her!

My aging kitty was not a good vet clinic patient, panicky and uncooperative. Blood draws, urine…read moresamples, nail clippings, all nearly impossible. Dr Turenne and her assistant made the whole experience easy and nontraumatic at our home. Kitty's last days came on very quickly and Dr Turenne was there in a heartbeat to make her last moments peaceful and loving. I cant say enough good things; we were lucky to find her.

Everything from our initial call through our first appt. was great. The front office staff reached…read moreout to let me know when they received the records from my former vet, and were always very professional and friendly. We were welcomed and shown into a room immediately, and our vet tech was wonderful. Our cat is a big old scaredy cat, so we really appreciated how kind and gentle both the vet tech and Dr. Tate were, and that they were even nice enough to wrap our cat in a blanket they misted in calming pheromones. One reason we left our last vet was because they kept trying to sell us on every test and unnecessary thing our cat didn't actually need. So, I was really grateful Dr. Tate did a great exam, told us possible tests (i.e. blood work options) and then let us make our decision without judgement. We're so grateful we found Dr. Tate!

Switched to this vet since much closer to my home. I found the vet Dr. Tate very nice. Sad to post…read morethis review. In the annual check-up she detected a heart murmur and "gravely sounds" in my 6 y/o cat's lungs. She said she didn't think there was a need for additional testing, and told me to keep an eye on his respiration rate - count it when he sleeps and call them if gets fast. I did that, and over the next few months called their office on 2 different occasions to report respiration that was just over the "fast" side. The person that answered the phone took the information and I was told there was not a concern. I brought my boy back for annual exam. The night before he had a bad coughing fit. I was told they did an x-ray and that his heart was enlarged and he was in hear failure. I was there over an hour waiting and knew something was wrong. I was sent to Blue Pearl in Southfield - told they had vet cardiologists there. (NEVER go to Blue Pearl - terrible!) Discovered the next day that Veterinary Cardiology Consultants had an office only a few miles north of Troy Vet Hospital! At Blue Pearl they diagnosed my boy with congestive heart failure / hypertrophic cardiomyopathy (HCM). This was approx. $3,500 visit - after spending about $700 at Troy Animal Hospital. I followed-up with Vet Cardiologist Consultant's for my cat's care. In the following 11 months I've spent another $2,000 - $3,000 on consultations, echocardiograms, fluid aspiration, monthly medications, supplements, holistic care. My boy was in advanced heart failure and died two days ago. I've learned along the way that in that initial annual check-up at Troy Animal Hospital in November 2017 that the heart murmur and gravely sounds detected in his lungs were early & strong indicators of cardio myopathy developing. I wasn't even offered the option of additional diagnostic testing - I would have done it! Instead told she "didn't think it was necessary at this time." If testing had been done and treatment started then he could have lived a long and healthy life with condition management. Instead, his quality of life deteriorated fast - he died at only 8 y/o - and it cost me approx. $7,000 in that 11 months along with so much stress, sadness and grief. My heart is broken. My boy was one of those special cats - the kind even people who hate cats love. He deserved better. I understand mistakes are made in life but this was inexcusable. I called twice to report fast breathing afterwards and they weren't concerned!! Is this a matter of being too busy to give proper attention? Why not suggest testing to rule out a potentially deadly condition developing? I wish I had never stopped going to my previous vet who specialized in cats. My boy would be alive.

Dr. Cate with Peaceful Promise made saying goodbye to our 14-year Biewer Terrier so much less…read morestressful with her compassion, empathy and professionalism on the day she came to our home and sent our Duncan to a better place. After much research to determine what veterinary hospice expert we would choose to help us relieve our pet's mounting pain, we chose Peaceful Promise. This decision was the best we could have possibly made for our sweet boy who gave us so many great memories that will never be forgotten. Thank you, Dr. Cate.

We used BetterVet multiple times, and loved Dr. Yavarski. I would of given 5 stars, but they…read moresuddenly no longer service our area, which has left us trying to find a new vet. This difficult because our one dog is a senior and is anxious going into a vet, that's why home visits worked. If I knew where Dr. Y worked, we'd take her there.

I opted for a mobile vet knowing the cost is 2-3 times the cost of a local office visit because I…read morethought it would be less stressful for my pets. I have a 12 yo husky who Is starting to have hip problems. She loves people, is gentle with children. And has a sweet disposition. Dr y and her assistant could not provide services because my dog was anxious around them. Even with trazodone and a muzzle they couldn't draw blood The first visit I got flea treatment for both pets. For my husky I got ear medication, cleaner, 30 trazodone, 10 primary for about $800. Second visit I had to sedate my dog. When the team arrived i had to muzzle her. The assistant tried to pick her up and then laid on her Dr y was not able to draw blood. This cost $178 even though no services were rendered. Dr y told me we aren't a good match. We need a clinic where our dog can be rendered unconscious. I agree with this. I was surprised to learn what a pet friendly visit means. Your pet must be docile or they leave . I believe the 5 minutes it took to scare my sweet husky was the most profitable. Well look for a local independent vet. As a follow up, the local vet we took our pup too is also fear free. Their version was to spend time building trust. Not the 'drug em, muzzle em and we'll try to do our work quickly' we experienced with Dr y and assistant. Frankly if I was drugged, muzzled, picked up and leaned on I'd growl too

Dr. Mason Lewis ave pet Hospital. Dr Mason brought both my Pups into the world. And I'm going to…read moretake the both back to a place where An Appointment is not always needed in an emergency. We live in Point Place an have been regulars when it came to vet care at Shoreland . NO MORE, they no longer have the Vet Surgeon Dr Brown and his wife Dr Riker booth super excellent Vets. Now they have a Corporation of pencil pushers running their company from a distance that are clueless when it actually comes to the business of pet care. Its a shame, i think Dr. Thornton DVM would be very sad to see the practice he began afew years ago in the situation its in now. Shoreland, office staff are great an Docs ok too the place at Shoreland lost out when a corporation bought them out. It really made a difference and caused me to realize its just not the place for my fur kids. So I went to a vet that is in charge of his office and is Awesome with his patients, Dr Mason. I kept that Pt. Place Shoreland vet because its near to my home in case of Emergence, Why if its "by appointment only" (as advertised) whats the point? Shoreland has a great vet Dr Starkey full time and the other vets travel to other locations as needed. It does not allow for a good relationship B/T vet and Patient. We are going to Dr. Mason at His hospital located on Lewis Ave Now. I very happy and the pups recognize Dr Mason and feel at ease with Him and office staff, a big difference. I also noticed Eric wrote a post about his dog becoming paralyzed. I had a Puggle she experienced loss of use of back legs. Its not any vet, unfortunately it happens. Blame games are for the small minded. My Puggle Holly did recover with Dr.Shawn Browns formerly a Shorland vet owner, he was able to help Holly using infrared treatments and as a Massage Therapist I decided to do light traction. We had nothing to loose. Holly got worse than the next day got so much better an a week later she walked across the room and returned to good health. We also Prayed over her as the Healer is up over your head, just ask for help. Not all dogs recover and I am pleased to see here that the Docs in Farmington could help. Also, keep in mind that X-rays cannot read soft tissue.

After I came home and one of my dogs could no longer "jump up" I made an appointment for the next…read moreday. He touched my dogs back and my dog sat down so he stated he had a "strained back". No x-rays or anything else. Sent me home with a pain med and told me to make him stay still for a few days and they would call and check up on him. They never called. Three days later his hind legs were paralyzed and a real vet sent me up to an amazing hospital in Farmington for emergency surgery. I wish I could sue this place. And the super aggressive blonde tech is a real piece of work as well. In this instance you CAN judge a book by it's cover. if you care about your pets, I would drive on by.

I just want to say that Eve and Shiloh were amazing! They were a huge weight off my mind about…read moreleaving my cat, Butters, while we were away on vacation. They have the cat mojo in them for sure! My cat is very sweet, but is very shy and when new people come to visit she always runs to the basement to hide, but when Eve came to do a walk through Butters was still around upstairs wanting to inspect the newcomer. After leaving for our vacation Eve sent me a text everyday and a couple of adorable pictures! It assured me that my house and cat were safe. Butters enjoyed their company so much that when we came home Butters was even cuddlier than she was before Eve and Shiloh gave her their love and attention. Thank you so much for bringing out the best in our cat!

I recently boarded my kittens at Eve's house for a week while on vacation. It was such a great…read moreexperience! The room has tons of options for cats to play, even four month old energetic kittens, and many places to curl up and sleep. There's a web cam in the room so I could check on them whenever I wanted, and they always looked content. They got plenty of attention and the price is extremely reasonable -- much cheaper than boarding services where they'd be stuck in a cage all day. Eve also used to do home visits with my previous cat and did a great job with him. She is very trustworthy and reliable, with good communication. Highly recommended!

Jess and Kelly are the BEST! My dog LOVES coming in, and he always looks great when I pick him up…read more Jess cares about her customers and, most importantly, she cares about the dogs. I won't go anywhere else to get my dog groomed!

Jessica is awesome! I've taken my dogs to probably 4 other groomers in the area and Jessica is by…read morefar the best! She is friendly, professional, and skilled! I will definitely continue to take my dogs here from now on!