I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

No complaints with the job performed. However, the pricing was ridiculous. $673 for front rotors…read moreand brake pads replacement. PS. they did also zip tied the plastic under the front bumper. WOW. Never again $140 for diagnostic $210 for labor $253 for parts $49 for shop supplies

If chuck is who your talking to, go get a second opinion. Everyone that works here prays you know…read morenothing about cars so they can tack on endless more work. Chuck straight up lied on the phone and tried to charge me 1300 for a singular fuel injector. Will not be using them again, and I suggest to everyone else to stay far away.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Super fast and convenient not having to leave car. Employees are friendly and professional. The…read moreprices are very reasonable. I'll be back again.

I went out of my way to go to a vavoline oil change because I have had such great expreinces with…read morethem in the past. Not this one. I asked for a full service oil change and they acted like they never heard of such a thing. I think they did change my oil, although I can't be sure. The attendant mumbled and I had to ask him to repeat things to me several times. One would think that if a person is told the customer cannot hear them they would turn toward the customer and speak clearily. The worst thing was I asked them specifically to check my tires. They didn't do it. I looked and the tire I thought was low was still low, when I checked it it was around 15 PSI. Awful. I dont feel like there are any good places anymore. $75 and now I have to go check everything myself after all. Service sucks.

Horrible overall business . I had a service done 3 years ago and needed the exact same service done…read moreand was told there no one that can install tires for me . I was told by the service manager that their quality of service have not improved it actually has worsen over time and he would not recommend the workers he has now because they lack basic knowledge than normal technicians and all are partially new . I was inconvenienced with my car staying at this shop for 2 days all for nothing . I even had to call to check the status of completion to know my car was just sitting and untouched . Just was total waste of a time as a company I would definitely suggest taking your vehicle else where

I had a 1 o'clock appointment to get all 4 tires replaced as well as an oil change. I was assured,…read morewhen I made the appointment, that the tires were in stock. 4 hours latter I am still at their location waiting on my car. Was told an hour ago, that they needed to get two of the tires from another location and it would only be another 15 minirues. Still waiting. I had to keep checking before the told me about not having two of the tires. Their customer service sucks.

Yet another refusal to patch a small hole in a tire. Lame excuses, you must buy a new tire. I…read morefixed it (different tires, different vehicles) myself yet again. Just lying to sell tires. My family and friends will never do any business with Mavis again. Sad because my first experience was good.

Where do I begin with the helpfulness of this Mavis location (near Planet Fitness in NAugusta)? My…read more2016 Mini Cooper needed help with the sunroof. Melissa and TJ helped out immediately. Although they could not personally help with the tracking, they were very good with suggestions and still helped with setting the sunroof until I could get help. Seriously, this is the best customer service I have ever received since my move to the area. Special shout out to Melissa who helped interpret what I was trying to explain over the phone! :)

I took my car for a regular oil change and it took them an hour and 30 minutes to change it. They…read moretook some part loose from up under my car and by the week after it was scraping the ground. I work in Atlanta so I couldn't get back to this location until I was off They also messed up and loosen my belt and my started making a high pitch squealing noise that was very embarrassing.. my car never gave me any trouble until I took to that location... the mechanics didn't know what they were doing so I took it back the following week they apologized and tried to put the part back under my car but it fell down again...I will never go there again...I usually go to Jiffy Lube on Peach Orchard road but I decided to give them a chance but never again

From the owner: Take 5 is your go-to for fast and simple oil changes in Augusta - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

I would not recommend this company to anyone... They over filled my oil causing damage to my…read morevehicle which was running perfectly fine before they did my oil change on 5/30 now their manager is trying say it's not their fault even though the dealership has already stated they are at fault, then tired to lie to me say something different than what the dealership said, when I contacted the dealership back told them they in return tired calling the manager back which this point he has stopped answering the dealership and my calls I have filed a complaint with the corporate please stay away from this company no accountability for their actions.

Been going to this location for years .. the best mechanic they ever had was John. Paying over $100…read morefor an oil change for the apprentice to say he doesn't know how to reset the sensor & the manage states"I'll figure it out" well me too!!!

Solid place. Very nice and professional workers will definitely return. Normal prices and quick.read more

We arrived to get an oil change at 3:30. There was only one car in the bay and two empty ones. We…read moresat there, they brought water twice, and then another car pulls up. They immediately pull them into an empty bay. We are still patiently waiting. Another car pulls up and as we are still waiting to be pulled in they pull a third car in the empty bay. The workers kept staring but no one ever came to apologize or explain. We finally ended up leaving and going to express oil change. Kudos to take 5. More like take your damn time.

Exceptional customer service on three separate occasions recently…read more Pricing is very reasonable, and both the front end and mechanics are very open about what they feel is within their area of expertise and comfort. Only minor quibble: headlight during my last visit with my Macan was improperly reinstalled/aligned after a bulb change, leaving the back edge protruding over the hood lip--easy 10 min fix at home through with a socket wrench.

I'm sharing my experience so others know what to expect. I brought my vehicle in for service, and…read moreunfortunately the work performed did not resolve the issue. After the visit, I discovered additional problems that were not present before, and the situation left me feeling frustrated and unsafe driving the vehicle. Communication throughout the process was also disappointing, and I did not feel that my concerns were taken seriously. I hope the store improves its quality control and customer service, but based on this experience, I cannot recommend this location.

Came in and seen Kenny today great prices on auto repair needed and alternator and he and his crew…read moretook great care of me over there go bye and see him y'all!!!!!!!!

WOW! Absolutely floored by the level honesty and integrity this place has! I came in needing a…read morediagnostic and Kenny was amazing. He was suuuuper fast even in 100degree heat and his prices were extremely reasonable. He was just about the most honest mechanic I've ever had look at a car. It made me feel all warm and fuzzy to know there's a mechanic out there not looking to take advantage of a customer. Will 100% be coming back in the future and recommending him to all our friends.