I switched to working with Nick and Carole from a larger property management company last year, and…read morecan't believe I waited so long. They truly deliver on boutique management - I can tell that my property is always top of mind, and they feel like true partners in my investment, rather than my property being lost as a number in a vast portfolio. In the time that they've been managing my property, I've seen a 75% increase in gross revenue. In addition to the improvements to my bottom line, I've also seen huge improvements in the service that my guests receive and the upkeep of my property. I could not recommend Nick Bnb more for the management of your short-term rental or Airbnb!

From the owner: Nickbnb is a husband and wife team that offer full-service short term rental property management…read more We maintain a small, curated list of properties and clients so we can ensure that each of our clients is receiving top-notch and tailored service. We are experts in optimizing your revenue and utilize several integrations to keep your property booked with the maximum nightly rate. We pride ourselves on creating memorable experiences with unique and special touches throughout our properties for our guests. And we make sure your property is always in top notch shape down to the smallest detail. We coordinate everything from guest communication, scheduling cleaners and maintenance calls, pricing strategy, bookkeeping, and so much more! We have achieved Superhost status on Airbnb with listings in the top 5% of homes on Airbnb and have maintained a 4.94 star rating with over 1,400 reviews and counting!

The house was OK for our needs. Well equipped, and in a good location. However, it is in need of…read moresome major updating! The online pictures are very deceiving! I would probably try a different home next time.

Great communication and a very nice rental in PB. Well stocked, very clean and a smooth process…read moreoverall.

My response to their comments on my original review I posted on Google. Also, it's important to…read morenote that we are still dealing with the "damaged" towel situation, and we've offered to pay $10. They wanted $20 but their rules state the charge to replace a bath towel is $15. They've also accused us of smoking in the unit!!! That is an outrageous accusation since my husband has COPD and we both have asthma. "Hi Robin Jo, Thank you so much for your feedback as this inspires us to be better in the future. We would like to clarify some things about the feedback. For the location of the room & the parking, please know that we were very transparent about the location of the apartment & the parking. We encourage our guests that if they will be bringing two vehicles with them, the other car should utilize the street parking & we always let them know ahead of time. **You may have been "transparent" about the location and parking, but as everyone knows, in San Diego, "plenty of street parking" means nothing when there are plenty of cars taking up every available space on the street! So, technically there isn't "plenty" of parking on the street, that is a misnomer. Also, we had no idea the unit was on the 2nd floor, we were not told that. For the check-in process, we normally ask our guests to complete the form for us to know their time of arrival & the details of their car/s. We also ask them t submit identification to ensure that we are hosting the correct guest. **Submitting identification is one thing, your check in process was still above and beyond what most AirBnb's require. For the security device, it is optional to alarm your system if you are going out as long as you will lock the door, then it won't be opened by anyone as we are practicing a keyless entry. We also have our security team who monitors the in & out of the unit. **I saw the alarm panel, there was no way to set the alarm when leaving. And there wouldn't be, because it requires a code that we were not given. We know this since we have our own alarm system on our own home.** For the bed, you could have informed us that your wife (review was written from my husband's point of view) has a back problem for us to ensure that you will be comfortable during your entire stay. **There was no way of knowing that the bed would be so soft so how would we know we needed to inform them of that issue? And what would they have done to alleviate any issues, move in another bed??** For the dishwasher, please know that we practice cleaning as you go as our cleaners are only responsible to clean the unit and that does not include washing the dishes. We won't be charging $45 as long as you follow the check-out instructions. **All I said was, it was unusual to be *required* to do the dishes upon check out.** For the extra guest, we allow extra guests to be on the property as long as they will leave the unit on or before 11 PM. The reason why we charge fees for extra guests is as we have only prepared the room for the indicated number of guests on the reservation. **Your rules *clearly stated* (it has now since changed) a $10 - $20 charge for any unapproved extra guests on the property will be assessed. No mention of guests being allowed until 11pm for no additional fees. Again, the rules have since changed. Again, thank you for letting us know about your experience. We are still looking forward to your next reservation with us."

I never leave bad reviews but we had such a dehumanizing experience with them, I need other people…read moreto know how unethical this company is. Please steer clear. Absolutely mercenary with fees and inflexible with any emergencies. We made a mistake with the specifics of what we were booking and reached out to Peacock Boutique less than 5 minutes later, they refused to help us and kept hundreds of dollars of our money despite us not being able to stay with them. It is not worth the risk to work with this company, genuinely you will want to look elsewhere.

This company has been fantastic! They are easily reachable by phone and extremely responsive. Kim…read morewill even return calls after business hours and on weekends! They have excellent customer service and wonderful employees. Based on the reviews below, I think the issues some people have had are not unique to this company. Anytime you are renting for short term there are some things you're just going to have to deal with. If you don't plan out your parking situation based on the size of the garage then you have no one to blame but yourself. If you aren't happy with something about a unit then you need to let them know as soon as you arrive and they will be more than happy to fix it. Daniel in particular is an amazing handyman and will fix anything that goes wrong (within his skill set obviously). Honestly I think Kim and her staff are knowledgeable, accessible, and pleasant. I would have no hesitation recommending them to people who want to rent any kind of property in San Diego.

July 1-6 at Jersey Retreat #4…read more Thank you for hosting us. I wanted to provide honest feedback about our stay. Unfortunately, this was the most disappointing short-term rental we've experienced. I would strongly recommend updating the listing photos so they accurately reflect the property's current condition and amenities. Some of the issues we encountered included: All windows were unlocked upon arrival, and several either would not lock or were extremely difficult to secure. The sliding doors have no functional locks, only a pole placed in the track. The home was inadequately stocked for the advertised occupancy. There were only 4 beach towels, 6 bath towels, 5 forks, one extra trash bag, very limited cookware, and virtually no cleaning supplies. Many areas of the property appeared heavily weathered, including rust, mold, dirt, and significant sun damage throughout. While the listing notes there is no air conditioning, there were also no ceiling fans. The provided box fans were rusty and did not function properly. The Wi-Fi connection was unreliable throughout our stay. The washing machine was rusty, moldy, and unsanitary. The microwave made popping and crackling noises while in use. The listing advertises accommodations for seven guests, but the sleeping arrangements do not realistically support that occupancy unless multiple guests share a bed or someone sleeps on the sofa. Two of the three bedrooms have no closets. The trash cans are located directly outside the carport, making it difficult to maneuver around vehicles. The odor and flies created an unpleasant entrance to the property and made the hallway smell. The sliding glass doors, windows, and balcony glass were covered in bird droppings. The listing photos are misleading. One photo makes it appear there are two balconies, and another shows a sofa where there is actually a bedroom with a TV console. We understand beach properties experience wear from the coastal environment, but the overall cleanliness, maintenance, security concerns, and discrepancies between the listing and the actual property fell well below expectations. I hope this feedback is helpful and that these issues are addressed for future guests.

I'm new to the STR thing and Rich, Kim, and Jennifer have made it so easy to get our place in St…read more Augustine up and running! From decorating the place top to bottom, getting it listed with beautiful photos, and giving the guests 5 start customer service, they have exceeded expectations thus far. We're so glad to be working with them!

My family and I have stayed at this location 4 out of the past 5 years. It is by far THE best beach…read morevacation spot in SoCal. This place has everything you think you might need for spending a few days playing in the sand, including household items, beach toys, beach chairs and umbrellas, even beach cruisers! You can park your car and walk to restaurants, coffee places and shops. Belmont Park is short walk down the boardwalk. Working with Nina to book our vacation is an absolute pleasure! From start to finish, she works hard to make sure you get THE best experience possible. Trust me on this.....it doesn't get any better! You can thank me later!