Absolutely dissatisfied with this business. The coach, Sydney, said the girls were "good but need to gain confidence on bars" which was the reason she gave as to why she recommended the beginner class. I let her know when she spoke to me that the beginner class is full and has a long waitlist, so the girls wouldn't be gaining any confidence sitting at home and asked what to do. She said she would talk to the other coach, walked away and never came back. I went upstairs after the class ended and spoke with the woman at the desk and explained the situation. I asked if we could do a trial run for a month or so to see if the girls gain what they are lacking in that one area, considering they have taken a 2 year break from gymnastics. She agreed and enrolled them, so I let my two daughters know they made it into the class. Now I've had to go back and tell my 6 and 7 year olds that they will not be in the class and hold them while they cry because you people apparently can't communicate and make up your minds. This is absolutely not okay and incredibly unprofessional, in my opinion. At the very least, the woman at the front desk should have made absolute sure that the girls were able to join the class rather than telling me one thing and then contacting me and changing her answer the next day.
It's hard enough moving around frequently as a military family and trying to get our kids in sports they enjoy like this and keeping them on track in them. Then having this situation over an arbitrary reason and having to break our daughters' spirits right after this establishment gets them excited, thinking they'll be rejoining in on a sport they love and enjoy.
I do not recommend this establishment for this reason.
It is also very unclean inside. read more