Asked them to come out and check our air conditioner. Another vendor had come out previously,…read moregiven us a long laundry list of impending disasters, and strongly recommended a very expensive replacement. Dmitri was out the day after I called Heatwave, did his own assessment, offered advice and did more to actually address the problems -- and while his ultimate diagnosis (replacement) was the same, it felt a lot less like I was being pressured to spend any more money than was needed. Will definitely call again.

My 19 year old Goodman air conditioner was making unwanted noises, and the furnace had issues also…read more Both were still working, but their end of life was near. I looked at reviews online for HVAC providers. The reviews for Heatwave (not on their website, which I would expect to be positive) were extremely positive 4.9 on 150+ reviews, almost too good to be true. These guys were a pleasure to deal with. Dimitri, the owner came out promptly to assess the noise issue, diagnosed the problem, and said "I can replace the motor and you can probably get a few more years, maybe", out of this and gave me a ballpark cost. The furnace issues were more severe. I decided to replace both AC & furnace. The price quoted for a Trane unit was very fair. The install crew Ivan & Arvy were very experienced. The install went smoothly. My phone calls or texts were answered promptly, they showed up on time and everyone I dealt with was very professional. I can't recommend them highly enough. And, no I'm not a friend or a relative, just a very satisfied customer. Believe the reviews; they are true. If I could give them 6 stars I would.

They were friendly, professional, fast, and explained everything to me that they were doing and…read morewere going to do. And there was no surprise costs! I trust this company!

While the technicians themselves were friendly, my overall experience with Summit was disappointing…read more-- particularly given that they had been highly recommended by a neighbor. After the fourth visit and two failed inspections, I asked to speak with the owner. He said he'd show up on the final day and didn't. Not showing up after committing to do so speaks volumes. On multiple occasions, employees attempted to -- or did -- walk through my home beyond where work was being completed with their shoes on. This is a basic courtesy that should not have needed to be addressed. On the final day, an employee complained about the time spent waiting for the inspector to arrive. After five+ weeks of doing exactly that myself, I couldn't help but laugh internally. Most importantly, Summit advertises a "100% Right or 100% Free" guarantee on their website. These are not complicated words -- 100% means 100%, and free means free. There is no secondary meaning to either. When I raised this, I was told it essentially means they will keep trying until the job is done correctly -- which is admirable in theory, but falls well short of what "100% Free" implies when a customer has invested THOUSANDS of dollars. After reading the other reviews, I'm hoping the problem with my AC wasn't just a leak somewhere that could have been fixed for much less. I would strongly encourage potential customers to clarify what that guarantee truly means before signing a contract, and to get everything in writing.

My son lives in Aurora and his AC wasn't working. I called Davey and Dorothy in the front office…read morewalked me through everything to check before sending a tech out. I did everything but still couldn't get the AC on. Manny Gonzales stopped by in his personal vehicle off the clock to have a look. He had it running in less than a minute. He wouldn't accept any money. Impressive customer service!

After my AC unit went dead I began calling multiple venders. If they called back it was weeks -…read moreuntil I called Davey Heating and Air. Dorothy offered to schedule a tech that afternoon and then started running through the most common causes. With her on the line I found a blown fuse on the units motherboard and was able to replace it (props to Home Depot for having them in stock). Bottom line, she was polite, responsive AND helped me solve the issue over the phone at no cost. I will definitely call Davey Heating and Air for all my HVAC needs in the future.

Complete disregard to clients. I paid them a sizable amount to replace my swamp cooler, and yet…read morethey didn't follow through on the work. It's been weeks and I haven't heard from them. No punctuality. Phone assistant repeatedly explains she has left message with the boss. "Boss" has yet to return calls. Do not use their service.

Never in a million years would I recommend this company. Read the nightmare of my experience with…read morethem below, at your leisure. Tuesday November 14, 2017: I was contacted via text message from "Rod" after I submitted a project request to HomeAdvisor requesting quotes on a new water heater. I was quoted $1,064 for a "Rheem Professional Classic Plus" electric water heater by text message including installation and running electric service from my basement sub-panel. Thursday November 16, 2017: "Roy" and "Rod" come to my house for installation. "Rod" runs a 240 volt electric line from my basement sub-panel to the water heater location approximately 10 feet away. "Roy" arrives, disconnects and drains old gas water heater, installs new electric heater, and puts in expansion tank. Water heater is functioning. Saturday November 18, 2017: I contacted "Rod" by text message at the number he provided previously, as we have no hot water. The breaker for the heater on the basement sub-panel is tripping continuously. No answer at this number, so I call Riteway's main number on Monday November 20, 2017. Receptionist dispatches a tech to my house that day to troubleshoot. I did not catch this gentleman's name, but he had not previously been to my house earlier in the installation. He spends approximately 2 hours in my basement, looking up wiring schematics on his phone, and trying to get the heater to work. He eventually says it is mis-wired, and needs to go get a replacement heater from the supplier. He comes back about an hour later with a new heater, which he installs. It is functioning and heating water. Tuesday January 23, 2018: I contact "Rod" by text message as previous with concerns that our electric bill was coming in much higher than usual. I had inspected the stickers on the water heater, and found that the installed water heater was a "Rheem Professional Classic", and NOT the "Rheem Professional Classic Plus" as was quoted during my installation. I looked up the schematics on Rheem's website, and found that the currently installed water heater had an estimated annual energy usage of $555, while the sticker available online for the "Rheem Professional Classic Plus" electric heater has an estimated annual energy usage of $417. "Rod" asks for the name on the account, and I give it to him. I don't hear back this day. Thursday January 25, 2018: I contact "Rod" again by text message and ask if he was able to look into the above issue. He responds back a few minutes later asking for pictures of the energy sticker and serial number of the installed heater. I send them. I do not hear back. Tuesday February 20, 2018: I contact "Rod" again by text message regarding the absurdly high energy bills and requesting he look into the above issue. I do not hear back. Saturday February 24, 2018: I submit a complaint to the Better Business Bureau of Denver regarding the above exchange. My resolution request is a refund in full, as I am not comfortable having an essential piece of household equipment (water heater) being warranted and serviced by a company/representative that will not respond to trouble calls. Thursday March 15, 2018: I contact Riteway Plumbing about the above issues. I am informed by the phone representative that the company, while retaining the name, is under new ownership and has limited records of previous customers. I am asked to send in pictures of my heater install and a summary of my issues so far. Thursday March 22, 2018 Despite asking me for a detailed email of my experience so they can look into it, I still have not heard back from Riteway. I've called today, and they don't answer. The answering machine greeting is a generic pre-recorded "Hello. Please leave a message after the tone."

Requested an ac unit general maintenance, response took 3 days, and that response was "unable to…read moreservice". Maybe he's too busy to spare the extra words, guess I'll find someone else. edit: owner responded back to me promptly after I posted this review and explained his circumstances. I appreciate the effort made.

Super fast and reliable!! Great team. Danny solved my problem almost instantly, he was in and out…read more Will be exclusively coming to them from now on.

I can't say enough good things about this company and the owner. He's one of those rare contractors…read morewho truly stands behind his work and treats every job like it's for his own home. A few years ago, when I lived in a 1950s house, I called him for an AC quote. Instead of just trying to make a sale, he took the time to explain that my old ductwork was undersized and would likely cause frozen coils -- and that installing AC wouldn't be a good idea. Every other company was still pushing expensive quotes, but he gave me honest advice that saved me thousands. That kind of integrity is hard to find. Fast forward -- I moved to a new home where the attic furnace was waking up my baby at night in the winter. He replaced it and sound-isolated it so well that it's now very quiet, even though it sits directly above my son's room. Later, I had him replace our main-level furnace too, and the workmanship and commitment to my satisfaction was unparalleled. Everyone I've referred him to -- friends, family, neighbors -- has had the same experience. His team's attention to detail, fair pricing, punctuality, and commitment to making sure the customer is completely happy are unmatched. Even when hardware compatibility issues have come up, they've gone above and beyond to make things right. It's also a true family-run business -- when you call, they actually pick up the phone, respond quickly, and stick to their word on scheduling. In today's world, that level of service is rare. I recommend them to everyone I know. If you want honest, high-quality HVAC work from people you can trust completely, this is the company to call.

Joe and crew installed a new furnace and AC unit in our house back in September. The pricing was…read morevery competitive! What was the best was Joe did a great job of educating you on what is important in HVAC. He didn't try to sell you some warranty or "yearly maintenance plan" like other HVAC places. He installed the units quickly and with expertise. He also noticed a pipe was leaking on the hot water heater and fixed/welded a new pipe at no charge. The whole experience was easy and made a not so fun purchase much more enjoyable. I have recommended him to my friends and family and some of them have used First Rate and had a great experience as well!! Thank you!

Fixed in 30 minutes. JB did a great job! Diagnosed the issue right away, had the parts to fix it…read more It is now nice and cool in the house.

I had a weird smell coming from my ac. Granted Thats probably the most vague complaint business…read morewould receive. Either way I wanted to get my hvac maintenance service. Received a flat quote of $89 for 25 checklist items that they would check and inspect. I guess I misunderstood the term maintenance service versus diagnostic quote. The tech spent less than 15 min at my house to come up with 3 possible (not definitive) solutions for cause of ac smells. Then emailed me one of them pretty much saying I needed to replace my whole vent system. No actual work was done on thìs visit . Even the ac cleaning would needed to be a separate appointment and charge. So just be cautious n aware of what service you're looking for.

Kyle Tompkins just installed a new water heater and fixed the backflow inhibitor of my sprinlker…read moresystem. He did a great job. Clean, efficient and respectful and friendly. His associate Dillon also did a great job. Was also friendly and respectful.

Second time I've used them. First to install a water heater 6 years ago and this time to fix an…read moreissue I had with it. Showed up on time and fixed the problem. Technician was very courteous and knowledgeable. Would definitely recommend them.

We called D&A Heating & Air after another company failed to solve an issue with our AC. Austin and…read moreNoah took the time to thoroughly diagnose the problem, found a leak in a line that had been overlooked, and repaired it correctly. What impressed us most was the combination of expertise and honesty. They explained everything clearly, answered our questions, and focused on fixing the problem rather than trying to sell us a much larger job. That's becoming increasingly rare. Austin and Noah are professional, respectful, and clearly take pride in their work. They are also very pleasant to work with. If you're looking for an HVAC company, especially one that knows how to troubleshoot difficult problems and gives straightforward, trustworthy advice, I highly recommend D&A Heating & Air. They have earned our trust.

Quick and easy fix. Very friendly. Was able to come out earlier than initially planned and…read morecommunicated that effectively.