I had a leak in my system from the condensation the heat pump creates and it was flooding the…read moreutility closet. Jason created a new drain system routing to fix the problem. He is very professional and competent. All of the service people I have interacted with at Summit are excellent.

Nothing but problems from the start. Had a whole new system installed five years ago and a free…read moremonths later, water ran through our newly remodeled kitchen ceiling because the system had not been installed correctly. To their credit, they paid for the repairs--but every year we have problems and are now dealing with yet another one due to the original improper installation. I wish I could go back and hire another company!

So last night at 2am I discovered our long time central air had kicked the bucket....no problem…read moresince every day this week it been near or at 100 degrees. So I called an A/C service who said they would be there in the morning. They never showed but they finally called at 12:40 saying maybe tomorrow. Nope! Bubye...I called a local company...not a chain but a family business...with a receptionist who asked me to describe the problem. After hearing the issue she said it's probably a capacitor that costs about 32 bucks at Ace Hardware but if we come put it on there'd be a $450 charge. So I Googled and You Tubed...how do you fix a capacitor on a Trane A/C? After watching a couple...I went to Ace and bought a new capacitor...yanked the old one off and put the new one on...with a little bit of Jerry-rigging as it was skinnier than the old one and didn't fit the bracket...and voila! Air conditioner is humming along nicely!!! Saved a lot of money! Thanks Dorothy at Davey Heating and Cooling! It's nice to have great customer service even though I never used your service. Who does that any more! Well done!

After my AC unit went dead I began calling multiple venders. If they called back it was weeks -…read moreuntil I called Davey Heating and Air. Dorothy offered to schedule a tech that afternoon and then started running through the most common causes. With her on the line I found a blown fuse on the units motherboard and was able to replace it (props to Home Depot for having them in stock). Bottom line, she was polite, responsive AND helped me solve the issue over the phone at no cost. I will definitely call Davey Heating and Air for all my HVAC needs in the future.

Complete disregard to clients. I paid them a sizable amount to replace my swamp cooler, and yet…read morethey didn't follow through on the work. It's been weeks and I haven't heard from them. No punctuality. Phone assistant repeatedly explains she has left message with the boss. "Boss" has yet to return calls. Do not use their service.

Never in a million years would I recommend this company. Read the nightmare of my experience with…read morethem below, at your leisure. Tuesday November 14, 2017: I was contacted via text message from "Rod" after I submitted a project request to HomeAdvisor requesting quotes on a new water heater. I was quoted $1,064 for a "Rheem Professional Classic Plus" electric water heater by text message including installation and running electric service from my basement sub-panel. Thursday November 16, 2017: "Roy" and "Rod" come to my house for installation. "Rod" runs a 240 volt electric line from my basement sub-panel to the water heater location approximately 10 feet away. "Roy" arrives, disconnects and drains old gas water heater, installs new electric heater, and puts in expansion tank. Water heater is functioning. Saturday November 18, 2017: I contacted "Rod" by text message at the number he provided previously, as we have no hot water. The breaker for the heater on the basement sub-panel is tripping continuously. No answer at this number, so I call Riteway's main number on Monday November 20, 2017. Receptionist dispatches a tech to my house that day to troubleshoot. I did not catch this gentleman's name, but he had not previously been to my house earlier in the installation. He spends approximately 2 hours in my basement, looking up wiring schematics on his phone, and trying to get the heater to work. He eventually says it is mis-wired, and needs to go get a replacement heater from the supplier. He comes back about an hour later with a new heater, which he installs. It is functioning and heating water. Tuesday January 23, 2018: I contact "Rod" by text message as previous with concerns that our electric bill was coming in much higher than usual. I had inspected the stickers on the water heater, and found that the installed water heater was a "Rheem Professional Classic", and NOT the "Rheem Professional Classic Plus" as was quoted during my installation. I looked up the schematics on Rheem's website, and found that the currently installed water heater had an estimated annual energy usage of $555, while the sticker available online for the "Rheem Professional Classic Plus" electric heater has an estimated annual energy usage of $417. "Rod" asks for the name on the account, and I give it to him. I don't hear back this day. Thursday January 25, 2018: I contact "Rod" again by text message and ask if he was able to look into the above issue. He responds back a few minutes later asking for pictures of the energy sticker and serial number of the installed heater. I send them. I do not hear back. Tuesday February 20, 2018: I contact "Rod" again by text message regarding the absurdly high energy bills and requesting he look into the above issue. I do not hear back. Saturday February 24, 2018: I submit a complaint to the Better Business Bureau of Denver regarding the above exchange. My resolution request is a refund in full, as I am not comfortable having an essential piece of household equipment (water heater) being warranted and serviced by a company/representative that will not respond to trouble calls. Thursday March 15, 2018: I contact Riteway Plumbing about the above issues. I am informed by the phone representative that the company, while retaining the name, is under new ownership and has limited records of previous customers. I am asked to send in pictures of my heater install and a summary of my issues so far. Thursday March 22, 2018 Despite asking me for a detailed email of my experience so they can look into it, I still have not heard back from Riteway. I've called today, and they don't answer. The answering machine greeting is a generic pre-recorded "Hello. Please leave a message after the tone."

Requested service from Yelp for our air conditioner on a Friday afternoon, as it was leaking water…read more John Waldorf promptly replied and apt set for Sat morning. He not only showed up on time but texted me when he was on the way. Problem quickly diagnosed and fixed. Couldn't be more pleased. Would highly recommend for air conditioner/furnace or water heater service. Also very reasonable!

John came out and quickly diagnosed the issue with my AC. Glad it was an easy fix. Thanks again!read more

I can't say enough good things about this company and the owner. He's one of those rare contractors…read morewho truly stands behind his work and treats every job like it's for his own home. A few years ago, when I lived in a 1950s house, I called him for an AC quote. Instead of just trying to make a sale, he took the time to explain that my old ductwork was undersized and would likely cause frozen coils -- and that installing AC wouldn't be a good idea. Every other company was still pushing expensive quotes, but he gave me honest advice that saved me thousands. That kind of integrity is hard to find. Fast forward -- I moved to a new home where the attic furnace was waking up my baby at night in the winter. He replaced it and sound-isolated it so well that it's now very quiet, even though it sits directly above my son's room. Later, I had him replace our main-level furnace too, and the workmanship and commitment to my satisfaction was unparalleled. Everyone I've referred him to -- friends, family, neighbors -- has had the same experience. His team's attention to detail, fair pricing, punctuality, and commitment to making sure the customer is completely happy are unmatched. Even when hardware compatibility issues have come up, they've gone above and beyond to make things right. It's also a true family-run business -- when you call, they actually pick up the phone, respond quickly, and stick to their word on scheduling. In today's world, that level of service is rare. I recommend them to everyone I know. If you want honest, high-quality HVAC work from people you can trust completely, this is the company to call.

Joe and crew installed a new furnace and AC unit in our house back in September. The pricing was…read morevery competitive! What was the best was Joe did a great job of educating you on what is important in HVAC. He didn't try to sell you some warranty or "yearly maintenance plan" like other HVAC places. He installed the units quickly and with expertise. He also noticed a pipe was leaking on the hot water heater and fixed/welded a new pipe at no charge. The whole experience was easy and made a not so fun purchase much more enjoyable. I have recommended him to my friends and family and some of them have used First Rate and had a great experience as well!! Thank you!

Reached out for an issue with AC and Emily was incredibly prompt with all her responses. Easily…read morechanged point of contact person and number day of when I couldn't be home for the appointment. BJ came promptly for our appointment and was very clear and concise at identifying the issue - helped explain something complex in a really simple way and put our mind at ease about our HVAC situation. Can't wait to call them in the future for any hvac needs.

Excellent efficient service! AC fixed in an hour! Friendly service and very informative.read more

Second time I've used them. First to install a water heater 6 years ago and this time to fix an…read moreissue I had with it. Showed up on time and fixed the problem. Technician was very courteous and knowledgeable. Would definitely recommend them.

They did fine. My technician kept telling me how Parker's costs are incredibly inflated. Multiple…read moretimes my technician suggested I purchase materials and hire an independent HVAC technician or attempt repairs myself. I would have been more pleased if their costs were more reasonable. Not a good experience but not terrible either.