I can't say enough good things about this company and the owner. He's one of those rare contractors who truly stands behind his work and treats every job like it's for his own home. A few years ago, when I lived in a 1950s house, I called him for an AC quote. Instead of just trying to make a sale, he took the time to explain that my old ductwork was undersized and would likely cause frozen coils -- and that installing AC wouldn't be a good idea. Every other company was still pushing expensive quotes, but he gave me honest advice that saved me thousands. That kind of integrity is hard to find. Fast forward -- I moved to a new home where the attic furnace was waking up my baby at night in the winter. He replaced it and sound-isolated it so well that it's now very quiet, even though it sits directly above my son's room. Later, I had him replace our main-level furnace too, and the workmanship and commitment to my satisfaction was unparalleled. Everyone I've referred him to -- friends, family, neighbors -- has had the same experience. His team's attention to detail, fair pricing, punctuality, and commitment to making sure the customer is completely happy are unmatched. Even when hardware compatibility issues have come up, they've gone above and beyond to make things right. It's also a true family-run business -- when you call, they actually pick up the phone, respond quickly, and stick to their word on scheduling. In today's world, that level of service is rare. I recommend them to everyone I know. If you want honest, high-quality HVAC work from people you can trust completely, this is the company to call. read more

First Rate Heating and Air - Heating & Air Conditioning/HVAC Near Me

Joe and crew installed a new furnace and AC unit in our house back in September. The pricing was very competitive! What was the best was Joe did a great job of educating you on what is important in HVAC. He didn't try to sell you some warranty or "yearly maintenance plan" like other HVAC places. He installed the units quickly and with expertise. He also noticed a pipe was leaking on the hot water heater and fixed/welded a new pipe at no charge. The whole experience was easy and made a not so fun purchase much more enjoyable. I have recommended him to my friends and family and some of them have used First Rate and had a great experience as well!! Thank you! read more

I rarely leave 5 star reviews, but these folks deserve it. I called every AC company in my area. All quoted 2x-3x what these folks did for the same thing. These folks had better service at a lower price. Don't waste your time and money with anyone else. read more

A remodel crew was removing tile in our kitchen and bathrooms and were blasting the A/C all day. By the end of the day the A/C system wasn't working, it was as hot inside as it was outside, but all the fans were blowing. First Rate was able diagnose our problem over the phone. The dust from the demolition had choked the filter and the reduced air flow caused the inside coil and lines to freeze over (further reducing air flow). Changing the filters and letting the blower fan run alone for 4 hours restored proper air flow. The next day was a scorcher (95* outside) but inside we were a comfortable 73*!!! Thanks so much First Rate, you lived up to your name and will be at the top of our list next time our Furnace or A/C needs some expert attention! read more

First Rate Heating and Air - (L) Old clogged filter (R) New clean filter - Heating & Air Conditioning/HVAC Near Me

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Great service. We had to replace our whole furnace and Joe took care of us and made it happen next day. He replaced our AC as well and made upgrades to the base it was on to make it work better. It's not cheap to do all of that work but his prices were right there with the best value. It feels good to work with a small business and it feels better to be greatly taken care by that small business. read more

We've used First Rate for years in several houses and condos. Every interaction has been positive and I love supporting small business that makes it easy to support. They're an amazing, honest and caring company that I appreciate knowing that any issues I have will be taken care of. Don't hesitate to use these guys! read more

I had to have the water heater replaced in my home basement when it sprung a leak and was so pleasantly surprised to discover Joe and a company I could trust right from the start. When I moved to a condo, Joe and Theresa fit me in when my AC broke down in the dead heat of the summer. I can't say enough positive things about them in terms of excellent results, reliability, honesty, affordability and value for money spent. They truly are "First Rate!" read more

I came back home from a trip on a Tuesday and realized that my heater was not working. I had set the heater for 65°; however, it was only reading at 53°. I have a fireplace and some space heaters, so normally I wouldn't be super concerned if I had to go a couple of days or even a week without heat, but we were getting ready to have -20 temperatures. I called first thing the next morning and the scheduler was able to get someone to come out an hour later and get it fixed. It turned out to be the igniter, so with the part and the service called it was under $300. I was grateful. read more

The absolute best! We have been customers of First Rate for over 20 years. They put in our first air conditioner in our first home, and have handled every issue we've had in our current home. Would not use anyone else. Hands down the most trustworthy business we've ever encountered. Teresa is lovely, helpful and quick to respond. Joe, the owner, is the kindest, most honest individual who is super knowledgeable, thorough and clear in explaining all options and repairs. Quality work, fair pricing, and unparalleled customer service! read more

The epitome of outstanding service, courtesy, competence and trust. Our family has worked with First Rate for over twenty years to handle all of our HVAC service and installation needs at our rental and personal properties, which has included everything from safety inspections to full water heater and furnace replacements. We echo everything in Ashely L's review. Teresa is always a a great pleasure to speak with and Joe is always amazing to work with. Please consider First Rate for all your HVAC needs. You will be working with a business you can trust and will be pleased with the results. read more

Amazing service at a fair price! So pleased to have found these guys ... prompt and courteous response from Teresa on scheduling, Mike was here within the hour and formed his diagnosis after a thorough examination of the equipment... a quick call to confirm symptoms with Jo and the corrective action was underway. These guys went above and beyond. I now have the HVAC people I need for all my future issues. I've been ripped off by a few different HVAC companies recently (went with some of the bigger names initially - one rhymes with Snapplehood) with thousands of dollars of repairs that weren't needed along with shoddy workmanship. What a relief to find First Rate - they deal in the facts and so not trying to up-sell constantly. read more

Joe, Theresa and crew were great and got us in asap w A/C issues. Honest and fair price! We have used them for years and will continue to do so for all our heating and cooling needs! read more

This is the BEST furnace and air conditioning company in the metro area. I received their name from a friend when we returned from vacation and our furnace wasn't working. Of course, it was the middle of winter! Joe came out quickly, diagnosed the problem and fixed it right away. Now, he could have told us anything, we wouldn't have known any better. But it was a small, inexpensive fix and he was honest and explained everything to us. We have since replaced a furnace in our home as well as our parent's home with First Rate. I would never call anyone else. We have referred this company to many of our friends and co-workers and they have thanked us. read more

The best heat and AC company that I've ever encountered! They are a family-run business that really cares about its customers and goes above and beyond for us! They came recommended by the electricians that are updating my wiring and circuit box (thanks, Daniel!). I called them on a Wednesday evening, and they were able to schedule me quickly. Theresa is a pleasure to speak with over the phone, both friendly and professional. Charles came to do the work, and he worked HARD. He's very knowledgeable, kind, and considerate about my illness/disabilities. He fixed the issue and thoroughly tested each possible troublesome scenario. I was sure that I was looking at a new furnace. The problem? A CHIP needed to be replaced. I treasure honesty in those that I do business with, and I would recommend First Rate Heating and Air for ALL things HVAC. Thank you for the wonderful job! I am a very happy new customer! read more

I can't say enough good things about this company! They are so kind, always get you on the schedule quickly. Their prices are more than fair and their work is always excellent. Today I had a furnace issue. I called and Theresa walked me through as much as she could. When that didn't work, Mike dropped everything he was doing and drove out to my house to fix it. They are amazing and we will be customers for life. read more

We obtained several estimates for a new HVAC system, and not only did Joe come in as the most reasonable estimate, his knowledge and thorough attention to every detail impressed us immensely. In doing the actual work, Joe went above and beyond to ensure the system was installed quickly and professionally, everything was to code, and we knew exactly what we needed to do in order to follow up on our permit and keep our system running well for as long as possible. We definitely made the right choice out of all of our options, and I am already recommending First Rate to others. We could not have asked for a more professional, dedicated, and conscientious team to provide us with our new HVAC system. You will not regret calling them! read more

Joe and Theresa were great! My AC was down and they were the only company that could make it to my house that day. Everyone else was book 2-3 weeks out. After trouble shooting my problem we decided to purchase a new unit. Joe installed it on a Saturday at no extra charge, he also cleaned and inspected our furnace for us. Great small company and very fair pricing! read more

First Rate Heating and Air truly lives up to it's name. We have been a customer of theirs for over 15 years and three homes. No matter what time of day we call, or day of the week/weekend, Theresa always responds right away and gets us on the schedule. She really knows her stuff and gives very helpful information and tips to keep things running and safe until Joe can get here. Joe is prompt, professional, experienced, courteous and as honest a business man as we have ever encountered. He truly knows his stuff and takes pride in his work. He doesn't try to up-sell us, he just tells it like it is and suggests exactly what we need for our sized home based on what we tell him we'd like it to do. We've had him do preventative maintenance in all of our homes, he's installed two whole house humidifiers, one A/C unit, one Furnace and one Hot Water Heater over the years. Every job was done with perfection and on time. We have referred many friends and neighbors to Joe and they have all called to thank us and rave about Joe and Theresa. We'll be customers for life! read more

I would HIGHLY RECOMMEND First Rate Heating and Air. Although located in Parker, CO, they handle the Metro Denver area. Family owned business that works off of "word-of-mouth advertising" only. They were a referral from a friend, and they did not disappoint. First off, the office manager, Teresa, personally answered my call on a Thurs night at 7pm. Joe, the owner, came out at 9am the next day (Friday) to investigate the problem and explain options/prices. My 25 year old HVAC system was replaced by a new furnace, a/c, and humidifier that Monday (1 day, 1 person). FRH&A was responsive, took time to explain all options (no pressure or up-sell), was competitively priced, service oriented, efficient, and honest. I have FINALLY found a heating and air company that I can rely on and trust. I will continue to use them, and I hope you will give them a try. You won't be disappointed read more

First Rate Heating and A/C is a top notch company with excellent customer service. Our A/C went on the fritz yesterday and Joseph Neer was at our house on the same day as my service call. He came to our house outside of normal business hours 6:30 on a Monday night. I am impressed with the company's professionalism and dedication to its clients. read more

First Rate was able to come out the same day as our AC stopped working. Very quickly diagnosed the problem and got it working. They also gave me a filter and showed me how to install it. I am very impressed by the high level of customer service and would recommend them. read more

FR was recommended to us several years ago and have used them on many occasions. Joe, Mike and Theresa have been nothing but professional. Also, their pricing is more than fair, but even if it was the highest, their level of customer service would warrant it. read more

Besides my own home, I have several rental properties. I have been using First Rate for almost 15 years. The entire First Rate Team has always been there for me. They provide quality products, professional installation and outstanding customer service. In addition, they have always given me pertinent information and been a true resource in making the appropriate decisions to fit my needs. Give them a call, I know you won't be disappointed. read more

After receiving quotes from a handful of other companies, most with dedicated sales teams, I called First Rate Heating and Air. The owner, Joe, came out himself and spent a good amount of time understanding our system, home, and our objectives. He was very thorough, knowledgeable, and honest and he offered a good value proposition, even w/o Xcel rebates, so we moved forward with First Rate. As promised, they did a great job and Joe was there during the entire installation through cleanup. Two months later, in the heat of summer, the system is working great and I am so glad we choose First Rate Heating and Air. read more

Great honest COMPANY! My 85 year old father had another company service his furnace. They told him his was unsafe to use and quoted him 5600 dollars to replace. We called First rate and checked it out and found nothing wrong with it. When my 30 year old furnace started having blower problems, I of course called First Rate. He offered to replace my blower motor but I opted to replace my old unit anyway. They showed up next day with new unit and had it installed in 1/2 day. Quick very clean and neat install. Also made my furnace filter easy to access and replace. Would HIGHLY recommend them to anyone! Family and friends included. read more

First Rate was great! They even attempted to help me troubleshoot my furnace issue via email before I scheduled a service call. I ended up having to replace a part but they walked me through the whole process, answered all my questions and checked out the furnace to make sure there weren't other problems! read more

Anyone who knows me, knows how serious I am about my customer service, well Joe and his team are as good as it gets. Joe and his team spent time explaining how everything worked to my husband and fixed the problem so fast I never had time to complain that it was hot:). Joe was honest, knowledgeable, responsive to my needs as a customer and worth every penny. The cost of service was a great value and when a bug climb in our system just a few days later after they had cleaned it, he and his team returned to our house and fixed it for no charge. If you want an honest, great value and amazing customer service First Rate Heating and Air should be your first call. Thanks Joe!!! Aspen and Terrence Miles read more

We moved into our house in 2008 and the former homeowners left us all of the receipts from the work that they had done on the house for the past 20 years. First Rate had installed the heating and a/c in the house 10 years ago. We called them when the a/c started blowing hot air. The service technician was the one that installed the original system and even remembered the former homeowners. He sprayed some sort of sealant in the system and the a/c was good to go. It says something about the quality of a company that emplys excellent technicians for so long. read more