This company is the worst I have ever seen! After spotlessly cleaning the place, they still kept…read morethe entire deposit. Never ever use them, there are way too many places to rent. Upon moving in, the unit needed to be cleaned and i It was left better than received. Definitely a scam operation!

Sharon is my hero, I spent months looking for a place in my…read morebudget and rent right was very patient with me and made an effort to get me a place i could afford to live. they are professional and always very clear communicators!

TJ handles his clients and their properties with precision, care, and the utmost attention to…read moredetail. We have have worked with STRM on multiple properties and I would not hesitate to recommend them for your Short Term Rental Management needs for the Prescott Quad Cities, & Sedona Verde Valley, AZ.

From the owner: We provide Short Term Rental Management services for owners within the Prescott Quad Cities, Sedona…read moreVerde Valley and Flagstaff area of Northern Arizona. We have 3 levels of service to accommodate our owners' needs to ensure the best experience for short term rental guests. We are easy to communicate with, have a fast response time, and get things done quickly. Give us a call today to set up an owner consultation.

Having leased for a year and a half, Journey has been a paragon of integrity. After the other two…read morebig rental agencies in town told me multiple lies, contradictory statements, and extorted lots of money from me, I was worried there were no honest rental agencies in Prescott. I am pleased to say that throughout several issues that we worked through with Journey, I always felt like I was treated fairly. When I compare the leases from Journey with the others in town, it seems that Journey has higher and more explicit fees for violations of the lease. I prefer that over the other agencies that seem to make their money by bullying and deception. I get the sense that this is why other reviewers were not happy with Journey. I much prefer those who do things by the books as Journey does, because there are no surprises. What the lease says is what happens. And they have been willing to work with me and the owner to adjust down fees for my minor violations. That combo of transparency and flexibility gives comfort. A minor issue is that they give service windows for visits of 3-4 days which seems excessive; would prefer a specific time. They do lots of maintenance; every few months they will come out and change the furnace filters which is something that other rental companies require tenants to do themselves. And there are inspection walkthroughs regularly. Another rental agency took months and lots of reminders to get an issue with dryer vent clogging fixed. With Journey the dryer vent clog was fixed with just one request on my part, and they even went above and beyond to replace the outside vent cover so the problem wouldn't happen again. When a button on the stove didn't work, they replaced the whole stove with a brand new unit. Communication with Ryan and Sharon was professional and efficient.

Horrible! Never rent a property from this "company". They are no better than dealing with the…read moremob. Threats, sarcasm, and penalties. They will ghost you on repairs. The AC blower motor failure was reported. They never replaced it until we moved out a year and a half later. NO AC DURING THAT ENTIRE TIME PERIOD. They "lost" my rent payment twice in a six month period. Each time they posted a five day pay or quit notice and fee, and a late payment fee for not paying rent on time. When I stated that I had proof of payment, they "found" my payments, they dropped the conversation, The fines remained. Threatened with fines when I turned the gas off for the summer. Snarky text messages and threats of additional fees until I showed proof of zero balance to gas company. They do not keep track of lease expiration dates. I went four months without a lease and they placed the blame upon me. They will not return any of your deposit and add charges so you end up owing money. Amber is the worst of all of them. She is very sarcastic and has classic sociopathic traits. Never rent from this company!

I was looking for a new property management company since my old one wasn't doing a very good job…read more I narrowed it down to 3 companies who I interviewed. A1 left the best impression, so I met with them in person. Once I talked to them, I knew I found the right one. They were very welcoming, professional, accommodating and made me feel like I was part of the family. You can tell they take pride in their business. I've been with them for 3 months now and I couldn't have been happier. Day and night difference from my last property manager. The communication is excellent. The owner calls me himself to explain everything that's happening with few projects I had. The tenant is also super happy with A1 since they took care of every concern that was brought up. A1 takes care of everything. I don't have to worry about anything. I know my property is in excellent hands.

Thanks for reaching out. If this is known to happen, it might be worth the investment a…read morere-programmable lockbox. Might require extra steps to the process but I'm sure the owners would prefer it to random people able to enter the property.

We have been in a Far West Realty rental for the past nine months and I must say it has been an…read moreexceptional experience. From response times fixing things to help from the front office. This is such a different experience than we had with A-1 property management. I would choose to avoid that company although the house we rented was wonderful. We feel that the money is well spent on this rental.

Had a great experience working with Far West, and our agent (Alice) went out of their way to help…read moreus which made our moving experience that much easier. Highly recommend!

Where do I begin... This is the worst experience I have ever had with any rental company. Jennifer…read morehas lied about the condition of the property on the day our lease agreement ended. They have charged unreasonable costs for "cleaning dirt" which does not exist in any of the photos provided on move out. They charged $425 to "clean" a 1370sqft house that was completely empty and cleaned by our family before we left (took a cleaning company 17 hours to clean). In addition, we were also charged $185 to landscape the yard 1 tiny tree, and all rock backyard. Our initial deposit was $2700 and we received back $1619. They stole $1080, just to make money from a young family of 6. We understand reasonable costs for clean up after someone vacates the property that is why we are currently disputing the charges as unreasonable, asking for $471.50 back out of the remaining $1081.00 left of our deposit. This would leave $610 for Bloomtree to clean 488sq ft of carpet, 882sqft to wipe down "dirt" that does not exist and any additional "15% coordination fee for vendor charges". Stay away from this company!

This business is terrible! Non responsive, avoidant, lack basic communication skills and their…read morefinancial tracking is awful. Been trying to work with them, but they don't respond. Avoid at all costs!

In July of 2025, I was instructed by the H.O.A. Portfolio Community Manager, Ms. Dawn Stoner, to…read moreremove a Bark Beetle Infested Tree on my property in Hassayampa Village. I complied with the request, and paid the $850.00 fee to have it removed. As it turned out, the tree she requested I remove was actually on my adjacent neighbor's property. So I politely asked Ms. Stoner to reimburse my payment, and have my neighbor reimburse the H.O.A.. "Crickets" is all I got! A few months later, Mr. Darwin Thurston, also with the H.O.A., requested I take down another infested tree on my property. This time it was, in fact, on my property, so I immediately complied as to mitigate any further trees in the surrounding area from becoming infected. I explained that I had requested a reimbursement from Ms. Stoner for the first tree removal because it was on my neighbor's property, not mine. "Crickets" once again! Fast forward to February of this year, and I was once again asked by Ms. Stoner & Mr. Thurston to remove two more infested trees on my "and" my neighbor's property. This is the same neighbor that I paid to have the first tree removed from July of 2025. I stated that I would remove both trees, but I would need to be reimbursed for my neighbor's first dead tree, and have an "upfront" payment for taking down her second tree. They asked me how much it would cost, so I asked my arborist to give us a discounted price for both trees. I sent them the price, but once again...I never heard back from either Ms. Stoner, or Mr. Thurston. I ultimately paid to have "my" dead tree removed, then sold the property. After all, the best predictor of future behavior...is "past" behavior! After the sale, I emailed both Ms. Stoner & Mr. Thurston letting them know that the property had been sold; but that the H.O.A. still owed me the reimbursement that I had been requesting for months. I explained that I am legally barred from asking my neighbor for the payment because it was the "H.O.A." that requested I remove the tree, not her. Well, as you probably guessed by now....more "Crickets!!" So I mailed a letter to the main office of HOAMCO's Legal Department in Prescott, letting them know that any CC&R's that cover Tree Removal by the Property Owners' would be governed by "Contra Proferentem." In addition, I let them know that in lieu of Arbitration (which may be biased) that I intend to deduct the $850.00 payment I made on my 2026 Federal Tax Return as an "uncollected" Bad Debt from HOAMCO. Once again..."Crickets!!" Why Ms. Stoner, Mr. Thurston, as well as all the Executive Board Members of this H.O.A. feel they can operate with complete impunity, and continue to "Deny, Delay, Confuse, and Refuse" a valid claim, is beyond comprehension. Not to mention Common Decency! Hassayampa Village may be a beautiful place to live, but under the "Authoritarian-Thumb" of this H.O.A., clearly the "Golden Rule" doesn't reside in Hassayampa...and now, neither do I!! These statements are a result of my own unique personal experience, yours may vary.This review (and its maker) are protected by the First Amendment to the United States Constitution; as well as Absolute/Qualified Privilege.

A one star rating is way to high for this company. There should be negative stars for a true…read morerating system. I have lived under HAOMCO's rule for 5 years and have never experienced more bureaucracy in my life, including the 28 years I spent in the USAF. When you call their offices, you can never get a real person without leaving a message amd waiting 2-3 days for a return call. If you want to change something about the exterior of your property, you have to go through a long inflexible preocess for any minor change. It took me over a year and numerous applications just to get safety lighting along my front entryway walk. I knew that HOAs were miserable, but never guessed this lifestyle could be so burdensome and miserable.

Lots of complaints from Ram renters listed-- not the least bit surprised. However, I am surprised…read morethere's not more complaints from the home owners /investment property owners. As a property owner in a neighborhood with several duplexes taken over by Ram's Property Mismanagement, it's disheartening how the neighborhood has deteriorated to accommodate Ram's standards for maintenance and renter behavior. This was once a nice neighborhood until many of the rental properties were handed over to RAM mismanagement and renters that relentlessly harass the homeowners around them, encourage others' anti-social behavior, vandalize property, participate in stalking, targeting, harassment, voyeurism., etc.. So, if you're looking to buy a property, need a property manager for your rental or just to rent in a peaceful neighborhood, try to avoid RAM-Enterprise properties at all costs. If you currently use Ram as a property management company, you should check your investment property ASAP because they sure aren't. You may also want to find a better management company. If you're looking to buy or rent Don't Do It anywhere near a Ram- rental, or expect to see this type of menace as you leave for work.

Do not use RAM/PMI to rent an apartment. When you have a problem with anything they ignore your…read morerequests. They do not honor the lease agreements about noise control. It took them 17 days to fix my heat in January. When you need help you can't get it.

Unfortunately I can only give one stars to PMI Northern AZ. We recently, (during Christmas…read more vacation) booked a home in Prescott for three nights. Prior to arrival PMI of Northern AZ was very forthcoming with information and rules of the property. Upon arrival at the property it seemed like a lovely home with all the amenities mentioned. However once we entered the property and went from room to room we noticed one of the lower bedrooms which contained a gas fireplace smelled a very strong odor of gas. The fireplace was run by propane. We tried opening windows and doors and using a fan to no avail. We called PMI Northern AZ for assistance, Sarah from PMI walked us through the process of trying to figure out if it was a constant leak or just residual gas. After following her procedure it turned out to be a constant leak. By this time it was around 10 PM. They offered several solutions, none of which worked to stop the leakage which was coming from the fireplace. During this time several of us had to leave due to headaches. We all then decided it was not a safe environment for any of us especially three young children. Sarah offered a full refund for the rental of the home, but never offered an alternative as to where to stay that evening. We had to look for a place to sleep that evening. We had to find three rooms, we split between two hotels for a grand total of $601.98. We tried to no avail to be compensated for this amount which was denied both by PMI Northern AZ, VRBO and the homeowner. The representative from PMI Northern AZ, Kristen, was quite rude and unprofessional. First she stated that the leak "was fixed" in her next breath, "there was no leak" and proceeded to cut me off on any conversation concerning a hotel refund. She was quite disrespectful and failed miserably at doing "the right thing". I have used VRBO before and never received such poor communication from an employee. I definitely will think twice before using them again.

These folks don't know how to return a phone call or an email, they forgot that they're supposed to…read morerepresent the owners as well as the tenants. I am looking for a new manage. Further, they are holding all of our year to date rent in anticipation of a bill for work that has never come to pass. Again, no money, no responses to inquiries, etc., no good to us.

I rented a 3 BR home through TNT because it was only 2 miles from the lot I purchased in Hassayampa…read moreto build a new custom home. The staff at TNT were always very courteous, responsive, and professional. All paperwork was legally sound. I had the rental for a year and 8 months. They helped me negotiate a 6 month lease and then a two month lease once my yearly lease ran out. They refunded 41% of my security deposit when I departed; which I thought was fair, given the wear and tear of nearly two years on the flooring, etc.. I don't think I could have done any better with a private landlord, because the arrangement would have been less predictable.

Most inadequate company I've ever worked with & I've been a renter nationwide for 30 years! I just…read moreKNEW I should have passed when I saw all the awful reviews (few of the 5-star reviews are fake).Owner Dominique Higa has stayed in business because she lies. She preys on the less fortunate (average-to-low income). Higa has no sympathy or respect for Wounded Warrior tenants. She didn't hesitate to bully a mentally ill renter. Higa won't approve repairs if it works SOME of the time. Maintenance man smelled like 10 packs of cigarettes. She was so sweet up until she got us to sign. Sickening