Dr Patel and her staff are the best when work needs to be done on the teeth. I was not in pain at all when I had some fillings added to my three teeth. The entire staff are warm and friendly. So thankful to have found Dr Patel! read more

I cannot say much about the care because I never got there. I called on Monday and was able to get appointment thru info from the Aetna Insurance website for 1:00 pm on Wednesday. On Tuesday I got a call asking if I could change the appoinment to 11:00 am and agreed. I arrived at the office at 10:45 AM because I knew there would be paperwork and I did not want to take more of their time from my appointment. I filled out the paperwork and took exception with them asking me to sign a form stating that they could use my personal info for advertising and marketing. Dr Patel came out and after a bit of back and forth said it would be OK if I did not sign it. Then I was taken back to a room where Stephani went over what would be done, First she would take Xrays, then she would do my cleaning and finally Dr patel would do an exam. The first part went great as Syephani was very bthorough and professional in doing the Xrays. Then Stepahani left and rather than doing my cleaning she returned with Dr Patel. Dr Patel then did a visual exam and started going over very detailed treatment plan options which I thought was professional and agreeable. Next they both left the offce and Stephani said she would return in a few minutes and do my cleaning. Well this is where it fell apart. after sitting in the chair for about 25 minutes I got in the exam room at 11:00 AM ande it was now 12:15, since no one was around I called out and asked if they forgot about me. Dr Patel finally came in the office and when I explained that I was sitting for about 25 minutes and no one seemed to care. She then told me that Stephani was getting the info for me treatment plan, I then told her that I felt I was disrespected and my cleaning was secondary to their getting info on my treatment plan. Dr Patel took exception to this and asked me to leave as she did not want to treat me. I tried to tell her that I had been there for over an hour for what I thought would be a cleaning , Xrays and exam. She then told me she did not like my attitude earlier in the office and she did not want to treat me. I then went to the front office and since they were not going to treat me if I could get the Xrays sent to another office. I was originally told that I would have to go thru my insurance as they were the ones paying for the Xrays. Then the office manager said the would email them to me.I gave them my Email address and left thew office. I then noticed I had been in the office for about 2 hours and no other patients were there or were in the waiting room. Then it made sence as to why they wanted me to change the time of my appointment as it does not seem to be a very busy practice. read more

I am a Dentist and I come to Dr Patel for her excellent care. I don't trust many people And she's amazing. Great work and chair side manner. Dr Olga Maria Kabouridou DMD read more

Huge fear of going to the dentist but was referred by my boss so decided to try and get back to having a healthier mouth. Wonderful choice all the staff was super friendly and patient with me. After almost a year and lots of work to be done I am almost there! I used to cry every time from fear and now I have minimal anxiety. I have moved all my kids now to Dr. Patel and staff and know they will be in good hands and fear free also! Thanks highly recommend. Kristen and family read more

Having neglected my dental health for various reasons, including a fear of having dental work, Dr. Patel and staff were extremely helpful in ensuring my comfort and informing me of the work needing to be done both prior to and during the procedure. Would recommend to others read more

I am not usually one to write a review online. But I was referred by a good friend to this office and let me tell you how scared I was. I had a few awful experiences with dentists before which caused me to develop a huge fear. While at this office in the beginning I had a panic attack. But the doctor and her assistant talked me through everything. They took care of my emergency dental needs and did a root canal today which was painless after the anesthesia. Now I have future appointments scheduled with them and more importantly a plan in place to make me healthy and happy to smile with teeth. These people at this office are lifesavers. I couldn't have asked for a better experience. I recommend Dr. Patel and Pearl Family Dentistry in Thorndale to anyone who is scared of dentists and need dental work. Also, they follow all CDC guidelines for COVID-19. read more

I would highly recommend seeing Dr. Patel at the Thorndale location. The entire staff I have encountered has been extremely helpful and kind. I was unable to get and keep a dentist appointment since 2020 because of COVID and when I contacted Pearl Family they got me in as a new patient 2-3 weeks later. Then I had 2 cavities that needed filling and they got me in 2 weeks later. I did have some soreness from the one filling and when I called and spoke with the office manager Jody, she offered me appointments as soon as that same week. They are very accommodating and quick to help you. The office manager Jody also works the front desk and phones and she is extremely polite, honest, friendly and knowledgeable. She makes sure you know she cares as does the rest of the staff and Jody makes connections with her clientele where I don't feel like just another number. Highly recommend this office and staff!!​ read more

I am SO grateful to have found Dr. Patel and her wonderful team at Pearl Family Dentistry! I have had extensive dental work in the past and the experiences I had left me so traumatized I avoided the dentist for 10 years. I was actually considering having all my teeth pulled and just getting dentures to avoid any future pain or issues (or dentists). Dr. Patel was very patient and listened to all of my wishes and assured me that my teeth are generally healthy, they just need some attention. She developed a thorough treatment plan. All of the costs were disclosed up front and she even came up with a great time and money saving solution for one of my issues that I hadn't even thought of. Needless to say, I have a lot of work to get done to get my teeth and smile back to where it used to be, but for the first time in my life I am actually looking forward to all of the appointments I have coming up. They are so friendly, professional, knowledgeable and comforting for those of us who have extreme anxiety or past dental trauma. Desiree (the office Manager) goes above and beyond to deliver exceptional service with a smile. Thank you PFD team for helping me 'smile' again! :-) read more

I can not say enough good things about Pearl Family Dentistry. I've always had a huge fear of dentists and as a result neglected my teeth which required some lengthy procedures. I found their website while looking for a local dentist and i'm very glad i did. From my first appointment they made me feel comfortable with no shame about how i hadn't taken care of my teeth. They were always friendly and understanding. My teeth required multiple visits and but they always made the visits as quick and stress-free as possible. I'm very glad i found them and will continue to go there for my regular cleanings. read more