How come I feel like most of these type of salons rip me off? Every time I get something done it is a different price than quoted or written on their menu price sheet. Ridiculous! read more

The staff here is nice, I think that they have good customer service but honestly I was disappointed in my nails & pedicure :( I don't like my nails at all there is some missing spots where polish should be & I got shellac acrylic & I've never had that happen anywhere else...my pedi was okay I enjoyed the massage but as I left I noticed that they didn't even put the top shiny coat on my polish! I don't think it was truly worth the $75 I spent...probably won't be back read more

Pearl Nails - missing spots - Nail Salons Near Me - Puyallup, Washington

i walked i to this store 2 to 3 weeks ago and when i did they bombarded me right away. i made a mistake a few weeks before that by ACCIDENTALLY walking out without paying. (not intentional) so i came back and told them im sorry it wasn't intentional i admitted it. anyhow so when i arrived there they automatically attacked me not asking me any questions as to why. anyhow during my service #4 WAS EXTREMELY RUDE TO ME they were crackling hens amongst themselves and she said got mad at me during the end of my visit because my nail touched the towel she laid down. the end of my service she stated to me that everyone saw me and it's on video. i said to her i told u more than 4 times i was sorry and i admit i was wrong and it i felt at any time i was not doing wrong or stealing i would've never come back here. she said u pay all now or pay what u can and i said i can pay 100.00 total for everything and she said when will u be back and i said when i get paid again in two weeks. i came back to day 06-14-24 and paid the rest which was 45.00 remaining and i told her i will never come back here again you've lost my business as to how u all treated me and i've been coming here 8 yrs and that's the first time i have ever done that. so if i were u i would never step foot in that place again. they treat people with disrespect and like a bad dog in the yard. read more

Amazing! I get a refill every time, I've had just about every tech that work there and none of them have ever done a bad job. There are a couple with exceptional experience and skills (Vivian / #12 being one of them). Their color selection is off the charts and you can generally walk in anytime and be seen if not immediately, within 15min. read more

Love the ladies here. My mom has been coming here for about a month and she always has such pretty nails. I decided to come here to get a full set for the first time since a recent car accident, and they look great! Friendly, smiling staff. and good prices. The quality of the acrylic they use is much clearer than some other salons I've gone to, and that's one thing I love. I could come here and get just a clear coat over the acrylic and be happy! We got a $5 off $30 or more coupon for our next visit, love it already! A day after I came, I broke a nail. I got it fixed about a day later no questions asked! Only $3 to fix it and that makes me a happy camper! My nails look so pretty and I'm happy to have found another awesome salon to come to. Their pedicure equipment looks very comfy, clean, and everyone here looks relaxed. I can't wait to get my pedicure soon! Thank you so much for your service! read more

I recently moved to the area and came here on a recommendation from a friend. I was very surprised the first time I came in for a gel manicure and pedicure. They soaked my feet and literally ripped the gel off with cuticle clippers. I was concerned that this would damage my nail but figured that it was super busy and maybe that was something he did to save time. Play some other reviews I've seen on here they cut my toes way too short and rounded the nails which I've never had before. Again I thought maybe I had an ingrown toenail coming in and wasn't aware of it. I wasn't super happy with the end result but decided to give them another chance as I would come in when they were absolutely packed. They were also a bit more affordable than my last nail salon so I tried to keep that in mind. My next trip went almost exactly the same and I was pretty miffed thinking I wouldn't really be coming back. The only saving grace was that the staff was very friendly and talkative. Third time is a charm though, I just left for the final time and will not be returning. I have all the same comments as the first two visits. Everything felt really rushed, I don't like that they rip and scrape the gel off of your fingernails, and they don't seem to ask a lot of questions about length or shape. For the pedicure I'm used to somebody really putting their back into it and scrubbing calluses really well, I've had three different technicians who just seem to be lame Lee scrubbing and I leave with just a little less callous and I came in with. read more

All I have to say is I never had a manicure before and it's a $25 when I get up there it's $35 and she said she used a different nail polish so it's $10 more. I asked for a basic manicure twice so I would call this a bait and switch. Don't think I'll be going back there again.! read more

Been going there for a few years now, but more disappointed each time. This is the last straw. Ten minutes after they are supposed to open and still not open. Not good business operating procedure! read more

We made an appointment for myself and my boyfriends two girls thinking during covid it would be necessary. They wouldn't let us sit together. The nail artist said she could do leopard print and I would say she did an okay job. I asked for long coffin nails and when she glued the tips on and asked how short, she cut before I could say longer. I should have spoken up and asked her to re-do it, but the girls' nails were already almost done and I didn't want to make them wait. The acrylic wasn't put very close to my cuticles either, so in my opinion it looks a little grown out already which is unfortunate. My pointer finger on my right hand only got trimmed on the one side to be coffin shaped and looks a little squared to me. It was the youngest one's first time getting nails done in a salon and since I wasn't sitting next to her, I couldn't help. Her nail tech asked if she wanted gel or dip and she said she didn't know what that was and the nail tech never said anything else to her. She ended up getting the gel which is ok, but she wanted acrylics. My toes are not evenly painted and it looks like they did three coats on my right foot but only two on my left since I can see through the paint and see the streaks in it on my left and my right looks good. Very disappointing experience, entry level nail work with higher pricing. The prices are also different after your appointment then what you agreed on before. For example, I was told it would be $35 for one kid, $65 for the older one, and $75 for mine since I wanted design. At the end, it was $220. Will not be back. read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

I've been coming to Pearl Nails for 5 years. I've nothing but awesome things and great customers from all staff. Tony and Michelle both had been my favorite tag time husband and wife. I recommend them because there service is amazing. read more

I've been coming here for about a year now & I'm always happy with the outcome !! everyone is very friendly and welcoming when I'm there. tonight I came in later & was there past closing & they were still so generous & my nail tech took her time & made my nails look beautiful left happy again as usual ! read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

My review is for my pedicure, which was absolutely out of this world!!!!! My tech took her time, and even spent extra time on the massage because she didn't have to do a lot with my nails. I got the ultimate ( I always get that no matter where I go) because I'm on my feet 60+ hours a week at work. But I have to say that this pedi was one of the best I've had by far... the mani on the other hand, as it ended up I asked if she thought I'd have enough time to dry. She assured me that we had plenty of time... I wish I would have just nixed the mani all together, but she did try, and the paint job wasn't bad either. read more

I've been coming to Pearl Nails for over a year now. I've always had great results. Up until my last visit I was getting dip nails and the lady got so frustrated because I pointed out one of my finger nails weren't right. She blew her breath and started talking about me to another lady. I've never been treated so horribly in this salon. She also ripped the nails off instead of soaking so adding more damage to my already thin nails. Only reason I was doing dip is because my nails were so weak from the acrylic. I will not return it's too expensive for service not to be great. I pay over $100 every two weeks. So I expect better treatment. Mai needs to check some of her workers. read more

First time coming here and I kid you not they fixed my busted nails and made them looks so cute. New nail salon.

Always great! Have had several of the ladies and they have all done a great job. I have been in for pedicures, nails (both manicures and acrylics) and waxing. All services were excellent. My regular spot! read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

Went in to get my get my girlfriends nails done. No wait time, things were decent in the beginning... but afterwards, they all started laughing at the nails they just did on her. Why make us even pay $50 for them if YOU don't think they're good? It was really upsetting. read more

Got a pedicure, they cut my toe nails so short and rounded them. I'm really worried about in grown toe nails now as they grow back. I asked the nail tech before she started to please "cut them short because I am a runner, but not too short because I'm worried about I grown toe nails." You should never round off the edges of a toe nail as it can cause the nail to grow into the skin as it grows back. I will not be coming back here again :/ read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

Staff is always nice and friendly, prices are fine and they have a good color selection. However every time I go back to Pearl nails my acrylics seem to break off or start to crack way more often than when I go to my usual nail salon. Still, not a bad place to go! read more

Pearl Nails - Edges aren't as sharp as I usually like, but they turned out really cute and the lady happily helped me pick out the colors - Nail Salons Near Me - Puyallup, Washington

Had a very not great experience here. My nails are all crooked and none of them are even. My sisters nails are all different lengths and the design is nothing like what she wanted. They made me pay for both our nails before they would even put the polish on, and didn't do that to anyone else that I saw in the salon. Will not be returning. read more

Great service so nice and kid friendly they have done my nails multiple times and there great everytime. read more

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This is my usual nail place, and I never had a problem with them until recently. They used to always do a great job and were super nice, but recently I've had a LOT of issues. For example-I spent nearly 2 hours there and the only things I had done were gel soak off and regular manicure. I was going to do gel but got tired of slow service. As of recently the gals working here have gotten rude and are rough with doing your nails and work as if they're in a hurry. The nails themselves are okay, but I don't believe I'll be going here as my regular spot anymore. read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

Great salon, large with lots of chairs and manicurists. So glad they are open late. When I chipped a nail, I came in at down right away and they fixed it for free. Make sure to be kind to them in order to get what you want. I witnessed a potential customer come in and be rude so the ladies refused service ,( which they have every right to do). The customer continued to yell at the ladies because they refused to do her nails. The ladies just ignore the yelling. read more

This place is really great, friendly staff. They really seem to know what they're doing and are very careful to do what you asked for. It's a bit packed on the weekend but they still managed to fit me in and I didn't feel rushed at all. I also really enjoyed the outcome of my nails. read more

Pearl Nails - The outcome, I like it! - Nail Salons Near Me - Puyallup, Washington

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Went there last Saturday and got a pedi and a shellac nail polish change. The pedicure was fine, but the nail color change was HORRIBLE! Literally 2 days after getting the polish change two of the nails peeled and I've been getting gel for awhile and have never had that problem. Also, it seems like the gel wasn't applied properly being that it looks like the layers are dripping. I went back the following weekday and got it repaired and it did no good. I have 4 nails where the gel has been peeled and the color looks terrible. I'll NEVER be going back and I DO NOT RECOMMEND this place! read more

I have been coming here for three years even though most of the time I make an appointment they are about 30 minutes late... really not sure why I kept going. The final straw was when they asked to see my vaccination card to get my nails done. Because of that I know three people that you have lost. Do they not realize there are three nail salons on every corner? Moving on. read more

My new favorite nail place! Yen did a new set of fake nails with white tips & shellac! She was very understanding of my outgrown nails that needed completely redone & she did amazing! Yen paid attention to detail & put a lot of time into them. I will definitely go back to her! read more

Second time here now and still really happy with results even tho a different worker did them this time! These girls are all really nice and take their time to make sure its how u want it. And they actually speak and understand english unlike some other salons. Great manicure and they give u 5$ off coupon for the next one:) read more

This is by far the BEST nail salon on the hill! I've been a customer here for 10+ years (they use to be at the mall). I've never received anything but amazing service here! I get my nails and eyebrows done every couple of weeks and highly recommend Pearl Nails. Tony is my absolute favorite and my appointments are always with him, but if he's not in I would still highly recommend any of the fabulous ladies that work here. Cindy has been doing my eyebrows forever and she does an amazing job! But again, if she isn't available there's always someone that can get the job done right! If you're looking for a great nail salon, look no further, Pearl Nails is the best! read more

At first, I just wanted to get my acrylic nails taken off. And I wanted to make sure that I got a manicure done. However as I was getting my nails removed, I could hear them talking amongst each other loudly about how I wanted them removed and then I wanted a manicure done. They made it such a big deal that I wanted to get my acrylic nails taken off and a manicure done. And on top of that not only did I get one manicurist, I got two..There was one manicurist who started off at another manicurist who jumped in to complete my manicure. What really ticked me off was the fact that she didn't wash her hands after purchasing whatever she purchased for lunch. And not to mention, she was very rude and told me in a very angry tone to wash my hands. After the whole process was over, I tipped the both of them and their attitudes changed. I normally give people the benefit of the doubt, but I'm not too sure if this salon is my go-to. read more

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Went in today and got full set-Shellac, got sat RIGHT AWAY, even with how busy they were! Huge color options, almost overwhelming by how many they have. I got my nails done by Sammy, length was good aside from my pinky not matching my other pinky no big deal, prices comparable to other places in Puyallup. The nail tech also asked my name and spoke to me almost the entire time. I'll be going back to see her again. 4 stars due to overwhelming color options and pinky. read more

Cindy, is amazing. Just had my brows waxed and tinted. My eyebrows have started to lose their pigment, so I thought why not try it. My brows are back. Now I just have to find someone in Northern California to maintain them. Thank you Cindy. read more

They do a good job on nails and services, they always have a very long wait time. Even if we have a an appointment scheduled I still won't get seen for at least 30 minutes. The only recommendation I would have is them being more organized on their schedule so they don't have such a long wait time. I went on my lunch today to try to get my eyebrows waxed and I have limited time. I had to leave because they took so long to just come into the room.. I sat in there for a good eight minutes before she even comes in and as I'm leaving she said she was on her way in so I left read more

i called in before heading out to see if they did acrylic nails with tips, or forms. i want nails done with forms. they said that they do both over the phone, so i decided to go for a walk in. the salon had few clients, so i was sat quickly. i sit in the technicians chair, and i ask one more time, "do you do forms for acrylic nails?" to which she responds "yes" and then proceeds to cut my natural nails and take out a box of curved tips. first red flag. she then trimmed the tips without cross checking each nail to make sure they were the same length, so every nail ended up being a different length and they didn't notice until i checked myself and called it out. apart from that, my first technician started applying the acrylic beads to the tips without first shaping the nail, second red flag. i requested coffin, originally requested stiletto only to change immediately after i saw the curved tips. you don't get good stiletto nails from curved tips. she got the acrylic on each nail and proceed to let it harden before starting to shape, she started shaping and the coffin design was looking a bit too wide for me, so we went back and forth on making them skinnier until she got it right. she finished shaping them, only to be interrupted by the technician next to her not knowing how to do a "marble" effect with gel polish on the client she was already working with. at this point, my nails aren't done being shaped or roughed for gel, but the nail techs had me an another client switch chairs and techs, third red flag. the new tech shaped my nails with an air of aggression, and it was clear that these techs did not like me as they complained about my requests in another language, in front of my face. fourth red flag. as the new tech ground and ground the acrylic away, my nails just became more and more uneven and jagged until they stopped and asked me what color, to which i said i was done and would prefer to pay and leave. they attempted to pressure me numerous times into staying and having them redone to which i declined every time saying i did not like the shape, how they looked, or the aggression while the second lady shaped my nails. they charged a full 50 dollars for unfinished poor quality nails and i will never be returning. i do not recommend whatsoever. read more

Finding a nail salon that you love is hard. But I have to say that when I need my nails done, this is my go-to. They do a great job and listen to what you want. I don't think I've ever left this place disappointed with my nails. The pedicures feel great, the manicures are lovely, and when I had acrylics I was walking out like a Pinterest hand model. Definitely my go-to for when my hands and feet need some TLC. Thanks, Pearl Nails! You never disappoint. read more

Me and my mom just got our nails done here. We both got a gel mani and gel pedi. Our nail technicians were Halle and Vivian. I had Halle, she was amazing, did exactly what I wanted and recommended a color I loved! Best pedicure I have had in awhile! My mom had Vivian and she also did exactly what my mom wanted. We both loved our experience with these ladies. Very nice and professional! Will be coming back! Thank you Halle and Vivian! read more

I normally have Vivian do my nails however another young lady did my pedicure and I had her continue even though she cut my toe cuticles. Ok accidents happen. I decided to let her finish my shellac and she cut all the skin off my middle finger with the machine. The manicurist next to her had the audacity to laugh and I told her I didn't see a damn thing funny. I will never go back. Vivian asked me what happened as I was walking out the door I told her. I hope everybody in the nail shop heard me. Word of mouth is a powerful thing. My finger is bleeding everywhere and I work w my hands in the pubic. read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

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Just a month ago, this was the only place for me - even after moving off South Hill - and I would have given a near-perfect review. I have been going here for more than 3 years. Customer service has been great... This week, I dropped in for a fill. Only one person made eye contact with me and no one else acknowledged my presence. The next customer and a family that came after were welcomed and attended to. I walked out and am not likely to return. They recently combined two salons into one location, crowding in several new stations and pedi chairs. Maybe that's the difference - too many employees. Too bad - I'll miss you ladies. read more

So disappointed. I showed the nail tech exactly what I wanted and she confidently assured me she could deliver. About half way through the ombre French tip I got worried and she did too as she did not know what she was doing and just covered up her bad ombre technique with some cheesy glitter. I was so upset that she lied about her ability and I paid $30 for something I didn't want. read more

Pearl Nails - She said she could do it, Turns out she had no idea and covered up her mistake with cheesy glitter - Nail Salons Near Me - Puyallup, Washington

So I showed the lady the picture below of the design I wanted on my toe. First she said my toes are too small... though I have had this design before and it's on a finger in the picture! Then she did the design below and said it was the same haha I feel like a 2 year old just drew on my toes . Never coming back . read more

Pearl Nails - Nail Salons Near Me - Puyallup, Washington

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I've been getting my nails done at Pearl for about 6 months now. I have acrylics with shellac and they have always done a great job with fills. They have every color under the sun and very good quality polish. I never make an appointment and always walk in, and maybe have had to wait 15 minutes at the most. Their techs are solid, they are all experienced and know what they're doing. Only one time have I been slightly cut by the file tool, and it wasn't really a cut, just a small abrasion. That's really why I only gave 4 stars but if I could give 4.5 I would have. read more