My grandma was here for rehab services . I was impressed. I'm familiar with these places as my…read moregrandmas been also in Waconda care and I have worked in places like this myself doing direct care. They responded to call buttons quicky. They were friendly. My grandma looked like she had been bathed and hair brushed. When I would talk to my grandma with questions about things they would come over on their own an answer my question. I didn't even have to ask. They adhered to her diet restrictions. I only had one complaint and they addressed it before I was even able to complain and it didn't happen again. They had private showers in their room. The bathroom was kept clean. She had her own room. All the other patients were lovely. ( Except for a grumpy guy but that's not their fault )If we are in this situation again I would definitely choose to send her here vs Waconda care. Hope this helps.

93 year old went here for rehab and was treated well and received effective rehab. The staff…read moregenuinely cares and are kind. The facility is a bit dated but the residents receive excellent care. Small facility. The activities people are charming but most of the residents are long term and do not participate due to medical issues.

After having difficulties dealing with a certain doctor Crystal pines went to bat for me and…read morecompletely had my back and got things handled for me. I've been here for a year now and I can't say enough good about these people. And unlike what another reviewer said, I don't have money. They do the job and do it well! Thank you CP for all you do!

I am a volunteer who has been visiting several residents of Crystal Pines for years. I visit 1-2…read moretimes each week, and over the years, I have noticed how dedicated and caring the staff is of each and every resident. I have noticed the aides and nurses having a good rapport with their patients. I have noticed that all the rooms I visit are clean. I love how the bird feeders outside some of the residents' windows are filled with feed to the delight of the watching residents (as well as the birds!) There are all kinds of activities, parties, and games and outside entertainment planned for the residents--something for everyone. The staff makes sure every resident who wants to participate is included. The Crystal Pines staff, from this volunteer's eyes, is a caring, incredibly dedicated group of people. Their hearts are in their jobs and their love for the residents, who they see as family, is crystal clear.

Simply the best! The care and consideration that I received from Olivia, Tiffany, and Cheri was…read morephenomenal. They are caring and professional in the treatments tailored to each individual client. Thanks so much for going the extra mile for me!

Love, love, love the ladies at Novacare!! Olivia and Tiffani are the absolute best! Very…read moreknowledgeable and kind! And Cheri (at the front desk) is great too! They fixed up my shoulder after an injury, and now I'm back again after my foot surgery. I fully trust them!

Advocate Good Shepherd Hospital your inconsistencies of treatment are inexcusable. When a patient…read moreis admitted for the second time in a week with severe pain from a kidney infection (pylonephritis) that isn't responding to antibiotics, and even the ER physicians recognize the severe pain and give adequate pain relief, you don't have attendings who ignore imperical evidence of appropriate treatment for the patient's pain. You don't have attendings who don't understand the difference between a lower urinary tract infection and a kidney infection. You don't treat a patient with severe upper abdominal pain and a history of not just organ-involved lupus, but lupus nephritis, and that pain feels like you're being stabbed with a sword repeatedly with pyridium, especially when that patient was already taking pyridium at home and pyridium is known to only help with pain when urinating, which isn't even the pain I'm concerned with. Dr. Gong is the only doctor who has ever treated me compassionately and saw me as a whole patient and considered all of my health issues (which is quite complicated) when deciding on a course of action. He also considered the fact I have a gene defect where I metabolize pain medicine too rapidly. He has always given me adequate pain control, never treated me as a drug seeking patient, and I've never left his care needing to go home on the stronger meds he provided. He provided what was needed to keep me comfortable and recover. Currently, Dr. Chan is assigned to my case. He's never treated me with dignity or considered my whole picture or the fact that I have a high tolerance to meds due to meds I'm already on. He doesn't ever give it frequently enough (for instance last time he treated me he gave a med that metabolizes out of the body within two hours and only allowed it every six hours). It's like a sick joke. Your body is constantly on a roller coaster of mild pain relief to then pain that gets out of control and goes unchecked for hours and then it's harder to get back under control. I don't feel I'm treated with care or dignity. I am in so much pain it hurts when I breathe. And now I'm not even getting any pain relief. Your nurses and techs are pretty top notch with a few rare exceptions.

It has taken me one year to write this review, which has allowed me to reflect on the journey we've…read morebeen on these last 365 days. Our family was at a crossroad and my husband was struggling to find his way back to us. That is until he found NIRC. I am forever grateful he found your program and walked through your doors. He entered broken and came out stronger. You gave him back his clarity and set him down a path with guidance, compassion and the tools that he needed to succeed. Pastor Bill Orris was his beacon and helped lead him through the fog. I am forever grateful that he found your program and ultimately found himself again along the way. He has now been sober one year and counting. There are no words to express the gratitude I have for your program and the impact it has had on our family. I honestly think we would be on a much different path had he not found NIRC and I hope that our story can give hope to others that are navigating through the darkness that there is light at the end of the tunnel. Thank you NIRC and all of the staff that brough my husband back, not only to me, but to our family. We've made so many amazing memories with him this past year and he is able to look back, remember and reflect on everything that we've done together. His life is no longer a fog, it's now vivid and clear with purpose and filled with endless love.

Absolutely horrible experience. I would not recommend Northern Illinois Recovery center. Her is…read morewhy: 1. Intake specialists lie to you. They said I can contact my son via cell phone. I am a single mom and I asked to have access to my son via cell phone and my work iPad to keep them updated. I will share the actual texts between me and the intake person at the end that proves this. 2. This facility is not equipped to handle detox. Day 1 of my arrival they gave me Valium to treat my alcohol withdrawal. They waited 10 minutes after I swallowed the pill and called the ambulance telling me they have no Intravenous or intramuscular available to give me, and they called an ambulance and sent me to a local hospital emergency room. Upon arriving there, the ER doctor said I was fine and the northern Illinois Recovery center should have waited at least 30-40 minutes for the Valium to work. My vitals were fine and the ER doctor was said I was medically cl to go back and he said I needed nothing from them as he checked me out and said all my vitals were good. Now you know I'm going to receive a bill for the ambulance and the ER visit that was completely unnecessary. That shows you the incompetence of the staff and the Director of Nursing at NIRC that made the decision to send me to the ER via ambulanc. Even the paramedics in the ambuLance said my vitals were fine and why aER they sending me to the hospital ER...after giving me a Valium 10 minutes ago and not waiting for it to take effect. 3. There was one interaction with a therapist and case manager for a 11 day stay. Both of them were useless, no follow-up. 4. There was one educational class a day and that's it. 5. On my last day, it was 5:30pm and I requested to stay overnight so I may attend the 6-7pm AA meeting. The nurse Eunice even recommended I stay overnight so I can attend that and it'll end at 7pm and I can receive my final night medications, otherwise I'd have no medications for night if they discharged me because it was a Sunday and all pharmacies close at 5 pm. So he said he had to get permission from the staff and director Nick. The director Nick and rest of staff said I had to be discharged immediately because I changed my mind to stay and my discharge papers were done. That was the answer I was given. Now what caring treatment center would do that? Not this one. I had to leave then and there, unable to say goodbye to most fellow inpatient friends I made. They were crying and so was I. 6. All of this show what a unprofessional, uncaring and incompetent director and staff they have. Here is the text messages from the intake specialist before I went in saying he spoke to Nick director and executive director regarding they'd allow me to talk to my son via cell phone and use of my work iPad.

A really good, patient-oriented home health agency. Patients come first- no compromises.read more

This company doesn't have enough staff to do the job!!! Avoid at all costs!!!!…read moreVery poor business standards and communication. All while handling very sick people, it's unconscionable.

I highly recommend Advanced Therapy Services! The intake…read moreprocess is very smooth. The communication with office is prompt and efficient. The best part, though, is the PT care I received! I have done PT at several places over the years, with good experiences. However, this experience was a step above the rest! ATS offers one on one PT care, for an hour each session...very targeted, personal, and thorough! I found the therapists to be very knowledgeable. I worked with Cortney and Alicia, and would recommend them both! Thanks, ATS!

Excellent one on one care for 60 minutes ! No pass Off to aids to techs! Highly recommend for your…read morefuture therapy needs!

I'm not exaggerating when I say Cherne Chiropractic has changed my life for the better. I have had…read moreback pain since my mid-twenties, and I've been to at least 6 different chiropractors over the years. I never really improved until I started coming to Dr. Cherne. Since I've been coming to Dr. Cherne regularly for a year, I've been able to resume exercise and have lost over 40 pounds. Cherne's techniques include traction, exercises, adjustment, and ice packs. It is true that sometimes Dr. Cherne seems busy to the point of being disorganized, but he genuinely cares about the health of his patients and he will work hard to help you get better. If you have back or neck pain, go ahead and give Cherne Chiropractic a try. You have nothing to lose since the evaluation is free, and a world of improvement is possible!

Scarily incompetent "doctor". He looked me in the eye and said "I'm not here to get you out of…read morepain." I said, "I called this morning with severe pain, I wish your staff would have told me that over the phone." He said he was going to train them and thanked me. I saw their pain specialist, Marta, a vacant witch, who laughed at my responses and acted as though I was bothering her. Oshe offered me muscle injections when I do not need them. I was given a free back brace to shut me up since they all knew I figured out the scam they are running there. The first time I felt relief was in putting the back brace on. I was told it was extremely expensive to make me feel special I guess. Doctor told me he didn't have time for an adjustment but I watched him chase his barefoot toddler around and take his dog for a walk. An assistant told me he was "practically a neurologist" but was clueless as to the actual nerve disorder that I was telling him about which was treated by an ACTUAL neurologist. Save your time and energy and do not go here. Doctor's wife who also practices I believe was the only person who acknowledged my pain and didn't treat me like an idiot trying to pull a veil over my eyes and have me sign up for long term terrible treatment by incompetent fake professionals. She is being duped by a terrible man. Scary. If you hurt your back do NOT go here. Also they ask $1 for water. Classy!

I cannot say enough great things about my counselor, Jason Spencer LCPC. He is insightful,…read morecompassionate, experienced and truly cares about his clients. I have been seeing Jason for over a month and he has gently guided me through many difficult times. I'm so blessed to have found someone so amazing. I would highly recommend Jason Spencer and any of the Behavioral & Counseling Services staff to friends and family. Miguel Sanchez

This is a true family practice. Anyone who is in need of assistance they will find a fot for you…read more The owner care about both their staff and clients they work with. From your first contact to continuing care your needs will be meeted and exceeded.