Dr. Takeda was calm and patient, helping me successfully wear contacts for the first time after a…read morefrustrating experience at a different office. What I truly love about this place is their attention to detail, especially with follow-ups. I tend to need constant reminders, and the staff is always on top of it. I highly recommend this practice to anyone looking for a new optometrist!

Dr. Kara is awesome! And Staff is super nice and friendly. Easy to talk to. Office is super clean…read moretoo. We've been coming here for a few years now. Old place we went to off Atlantic Ave. Just gave off bad vibes--the receptionists would gossip about other patients in front of us who are waiting. So glad we found Lakewood Optometry. I actually look forward to going to my doc appointments here!

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

Amazing service great prices and my daughters glasses was done within 1-2 hours not days or weeks,…read morestaff if very helpful and friendly

Love this place! First time here, brought my mom for her appointment, and everyone was so nice…read more They even fit her in the same day and remembered her from her last visit. That means a lot because my mom's getting older and sometimes forgets things, but I don't have to worry when she comes here. Big thanks to the Optometry in the Square team!

Dr. Tang is an incredible doctor. He's efficient, knowledgeable, and very thorough. When there was…read morean error from another doctor, he cleared it up quickly and explained everything in a way that was clear and reassuring. He's precise with prescriptions and genuinely focused on making sure his patients get the right results. (Just a heads up: appointments here can sometimes run later than scheduled, but that's more about the office flow than Dr. Tang himself.) I really appreciate his combination of skill and understanding. If you're looking for an optometrist who is smart, accurate, and dedicated, Dr. Tang is the one.

Dr. Woo and his staff is nothing short of amazing! I requested to change to contacts from glasses…read moreand with my age and prescription challenges, it took quite a few iterations to get to a manageable solution. They were very accommodating and being open on Saturday was a big plus in my book. Dr. Woo worked with me until I was completely satisfied whilst complying with distance driving safety standards. The front staff is very nice, professional and reminds me of my upcoming appointments. They also make sure my glasses are up to my liking with vision and comfort, and they will adjust it appropriately. Highly recommend Pacific Vision Care, Dr. Woo and his Staff!

Dr. Woo completes highly detailed eye exams and clearly explains EVERYTHING. He has a great bedside…read moremanner. The service is always seamless from start to finish. The customer/patient care is ALWAYS a cut above any other place(s) both from Dr. Woo AND his office staff. We walk in and immediately we're greeted with SMILES. MIA helped us and saved me $$$ just by checking on insurance. (Another place gave me a quote of $371 and told me insurance would NOT cover.) Not only is MIA knowledgable, THROUGHOUT the process she remained patient, professional and SO SWEET. THANK YOU DR. WOO AND STAFF especially MIA!

I have been going to the practice for a few years now and always had pretty positive experiences…read morewith the staff overall. Whether it's the doctors themselves or the people behind the desks, scheduling appointments and answering any questions I had, everyone has been helpful. I recently came in to get a second pair of glasses and although I did not have insurance that covered vision, they were very accommodating to work with me to get a pair, regardless. They also had a special that made getting a new pair of glasses that included a frame and lenses, very affordable. Janelle was the main person who worked with me on getting the second pair and was very friendly and accommodating. She was helpful in me narrowing down options for my second pair. I'm very thankful for her providing what I needed on my recent apt in a friendly and kind manner!

I had a similar experience as another user that goes by the name of Angel D (12.20.25)…read more I've been coming here for years to get contacts and sometimes glasses. My most recent experience was the worst and why they're losing me as a customer. I no longer wanted daily contacts and ended up switching to the weekly ones after trying out the Acuvue Oasys (2 week lenses). I asked if they had another Acuvue lense since I used to use those before I switched to my Daily ones a few years ago but apparently they only have Acuvue Oasys for 2 week lenses. My eyes were killing me using those after only a few days which is why I tried out the weekly ones. Not having more that ONE brand for 2 week lense makes zero sense to me. How do you not have multiple products for clients when it comes to contact lenses, but you have hundreds of glasses. Makes me think they get a cut from Acuvue which is why they push it on you. I never thought about this before because I never asked to switch. I ended up ordering the weekly lenses but received the daily ones instead. I even asked the lady who took my order if these were the weekly ones and she said yes. So im not getting a rebate since ive used the dailies before and even though i love the dailies I wanted to save some money by going with the week lenses and got the wrong order instead. I attached a picture below. The main reason I'm leaving as a customer. I also wanted to get my glasses but I ONLY wanted new frames since my lenses were fine. My dogs had chewed up the frames pretty bad and I figured it was time to switch them up. I asked Chris if i could order the same frames and just pop out lenses and put them in the new frames and he said they couldn't do that because of some bs excuse. I can't recall exactly what was said since this was weeks ago. What he did say was that i could get NEW frames elsewhere and come here to get NEW lenses If I wanted to go that route. I ended up calling another optometry place and they said they could do it if its the same frames. I was about to go there but they werent in my network so i would have to pay more with them. I ended writing a review for them since they were very nice over the phone and very informative (feel free to look it up on my recent reviews). I did call Gottlieb once again hoping to speak to someone other than Chris to see if the info provided by Chris was accurate, but they put me through Chris and he said once again that we had this conversation already and I cant just pop in the old lense and put them in new frames. Afterwards, I ended up ordering the same RayBan frames but in different colors through RayBan and picked them up at LensCrafters. I had them pop in the new lenses, but they had one of the lenses popping out more than the other side which made me dizzy. I ended going to Gottlieb again to see if they could fix the lense for me since I've been a client for years. The lady at the front desk helped me and I had to repeat what the problem was 3 times before she brought Chris over. " I got contacts with you guys, but I got my frames elsewhere. They popped in the new lenses but it doesn't feel right, so can you please help me adjust the lense. ". Chris then asked when I bought the original glasses and I said 3-4 years ago and he questioned who did the lenses because it doesn't look like these will fit and I said "You guys did it. They're the same frames but a different color". He then said "ok, were going to get to the bottom of this and get some answers". Felt like he didn't believe me when he said that line. A simple search of my purchases with them could've provided evidence. Chris then took the glasses and got help from someone to have them fit correctly and the glasses were perfect once again. The end result turned out great for me but the process to get there was horrific. I was stuck on one brand of contacts and i don't like that I was lied to multiple times about popping in old lenses with new frames. The worst part of it all ....someone else has experienced this and I'm wondering how many others are being lied to. Get yourself a good optometrist just like you would a good trustworthy mechanic. These are all businesses and they're all trying to make a buck, but the ones that have YOUR best interest will have you as repeat customers and that's how they will make their buck instead of up selling their clients on things they don't need/want.

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

They insisted that they won't let me purchase soft contact lenses with my old prescription as it is…read moreexpired. I asked if I can get a copy of my records, they said they need a doctor's signature for release. She only comes in on Thursdays. And today is Monday. I am currently driving with one contact lens. I wear RGP hard lenses.

Neither good nor bad. Just mediocre. They have a decent selection of glasses, but the customer…read moreservice is nothing to rave about.

Everytime I go here the service is always a 10/10. If I need refills and need to call, the staff on…read morethe other end is always efficient and knowledgeable. All my appointments with the doctor have been a great experience, he's very efficient and personable . I recall from my appointment last year, by the time I stepped in the medical assistants were so fast and well organized with getting my appt. Started. They send out text message updates on a timely basis. Overall very pleased w/ my experience

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

Great experience from start to finish. Very friendly and helpful staff that helped me find frames…read morethat suited me. Convenient location as well is always a plus. Definitely coming here again.

Great interacting and informative. The doctor was great with our children and spent the necessary…read moretime to inform us on next steps and care.