Very knowledgeable dealing with my insurance carrier, the doctor and her associates were very…read morehelpful with my glasses

Great service, never a problem. Friendly and knowledgeable. Love Dr. Carter in Carmel. Fix…read moreeven smallest concerns.

BEWARE OF SCAM My mother (who is in her 70s) went for an…read moreannual eye exam. Upon arrival a staff member asked for her glasses. She handed them over, presuming that this was standard practice. When her glasses were handed back, one lens had a deep 1cm gauge, directly in her line of vision. She alerted the staff member but was told, "that must have already been there." My mother pointed out that she'd just driven to the appointment with these glasses and they were fine. She was rebuffed so tried asking other staff for help -- they were all suddenly "too busy" and avoided her gaze. After her exam, the same staff member insisted that she need new frames. Her "old" frames were from the previous year. Moreover, they had been expensive -- last year when she was fitted for frames, she only learned at checkout that they were $500 (insurance only covers $200). My mother is shy and did not want to rock the boat, so she paid for the different out of pocket. On this year's visit, she not only was being pushed to purchase new lenses for $400 due to the deep scratch (her prescription did not require a change) -- but the staff member claimed that replacement lenses could not fit in her current frames. Again, my mother got flustered and left without making a big deal, because like many of us she does not like conflict. (Thankfully this time she did not buy anything, but is now wearing glasses with scratched lenses). She said the doctor seemed nice and competent -- however, the support staff was VERY questionable. They appear to be preying on seniors -- or perhaps anyone they can strong-arm into buying more than they need.

Super nice and quick. I slept through an appointment and they were able to reschedule it for me for…read morethe same day no extra charge

Super nice staff and doctors. Got some glasses from there and also got other glasses and put lenses…read morein them work very well for someone with really bad eyesight. Have been thinking about getting contacts and yes they do contacts. Definitely recommend!

Now called MyEyeDr. I am a new patient and my first experience was terrific. The front desk staff…read morewere superb - extremely friendly and efficient. My check in was effortless and I waited only a few minutes before being called. Dr. Paul and his assistant coordinated a thorough examination, the best I've ever experienced, and I was finished very quickly. I mistakenly left my contact lenses and case behind and it was discarded for hygiene reasons. The front desk was more than accommodating as they offered me a new case, solution and a trial pair of lenses to replace those discarded. Superb service. I only regret I didn't become a patient years ago!

she is seriously the best! I have been going to her for years and she's never let me down. She is…read moreso helpful when it comes to contacts and its never an awkward visit she's extremely personable.

I've been a patient of Dr. Kropf's since the age of 10 and I would never trust anyone else with the…read morecare of my eyes! She's attentive, knowledgable, and truly committed to the well being of her patients. I've seen her for regular check ups as well as minor eye emergencies. She all around such a joy, I would highly recommend her for all of your optic needs!

Eye doctor is great. I will not be going back though…read morebecause when I walked in there was a woman behind the desk on the phone gabbing away on a personal phone call. No greeting, no acknowledgment of my presence. I stood right at the desk, she looked up and went right back to her phone call. After 15 minutes someone came out and asked if they could help me. Had a great eye exam. When I left the bimbo was still on the phone. Very turned off. Won't go back

I enjoyed the initial visit w/ the lady who helped me select a pair of Rx eye-glasses (covered from…read moremy insurance, MVP). She was accomodating & friendly. Quick service, affordable co-pay. However when I returned to pick up my glasses, she wasn't there & the one who collected payment wasn't as nice. She gave the impression she didn't want to be there. She wrote the receipt & handed it to me (just going through the motions), & I had to ask for a case .. she must've forgotten. I'd only go back when the original customer service lady is working. She knew what she was doing & listened to her customers.

I walked in after breaking my glasses the night before. I was greeted by Susanna and she was…read moreabsolutely amazing. She fixed my glasses for free and gave some great advice about getting myself a backup pair in the future. If you ever need a quick repair this spot is the place to go.

so, it's so outdated and sad if you go in person. We are talking cieling falling apart stains on…read morethe floor. if you order online they don't give you an email confirmation, and you only see a very vague update to your order if you go to their site and login. it takes forever to get your order. and you don't know when it will arrive till it shows up at your doorstep. don't bother paying for overnight, it makes no difference.

Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

I have a complex eye condition (and very high prescription) that I was diagnosed with out of the…read moreblue and it created chaos for my vision and my life. Brion was recommended by a friend who read online he was the best :). and he was right. Brion has been incredibly patient, professional, diligent, and meticulous with me and in helping me get the proper glasses and tools for me to function and live my life. With my prescription, the slightest margin of error can create distortion and loss of function for me. And the type of Glasses I can use are limited. It has been a lot to get used to and very frustrating and scary. But I'm grateful I have Brion as part of my team to help me navigate the eyeglass side of it. He is a master at his craft. And his craft is helping people see.

Such a great experience. I'll use Brion for all my optional needs. Thank you! Thank you!read more

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.