Very deceptive billing. After consultation and signed payment agreement confirmed on same operation day, PearlMax collected our Patient Portion payment in full, then sent an inflated bill to our insurance and received Insurance Coverage payment more than estimated amount in the agreement. Even though they already received payments more than in the signed agreement, 9 months later they are still trying to overcharge us, and threatening us with collection harassment. We're filing conplaints with the Dental Board of California, BBB, ... read more

It's hard to overstate how great this office is. You're never in a good place when you need oral surgery, but Dr. Trujillo and his top-notch staff provide compassionate and expert care, end-to-end. The doctor takes the time to both explain and illustrate, and in the most kind and caring manner. The office staff are total pros. This is honestly the only oral surgeon you will ever want or need. I'm so glad I found them. read more

Let me start by saying I am deathly afraid of dentists! Not much to say other than the following: Dr Trujillo was very direct! The office staff are all Top Notch! Especially Samantha at the front desk. This lady is all about customer service!!! Clean office, comfy chairs in the waiting area. But, the Huge downfall for me are the fees charged here. Don't show up without thousands of dollars! That's not to say the doctor isn't fabulous at his work, it's just expensive for me! read more

My husband went in for a second opinion after getting his wisdom teeth extracted at another Oral Surgery office in January and experiencing some discomfort after wounds had healed. Within minutes Dr. Trujillo knew what the problem was and how he could help. My husband got a little shot to numb him up and 2 minutes later a remaining piece of wisdom tooth was taken out. Just like that problem solved. Dr. Trujillo and staff were very kind and helpful to us. We are very happy with our experience at this office. Totally recommend read more

I've been putting off getting my wisdom teeth out for years since mine were impacted, but finally mustered up the courage to just get it done. I was referred to Pearlmax by my dentist and had a consultation with Dr Trujillo. The office was very clean and the staff were nice. The process seemed very straightforward and two weeks later I came in for the surgery. I have pretty bad anxiety and was internally freaking out as they were getting everything set up. One second Dr Trujillo was putting in the anesthesia (which was painless) and the next I was being tapped on the shoulder to wake up. I'm on day 4 of recovery and barely had any pain or swelling. The most pain was on day 2 which was a 6/10. Despite my anxiety, I'm happy how my whole experience turned out. Dr Trujillo's level of care and delicacy is evident on how low my pain level has been this week. Thank you! read more

WHAT TO EXPECT: when getting your tooth extracted from Pearlmax Oral Surgery. I work with very aggressive dogs, and have many scars on my face to show for it, regardless of my balls of steel I was terrified of the dentist even more the idea of exodontistry. A horrible experience in my youth with Dr. Hack- no joke that was his name - traumatized me. Needless to say, thoughts of going to anybody to work on my teeth were frightening. Furthermore, who can I trust not to sell me something I don't need due to my lack of education about maxillofacial? After visiting a dentist who was recommended to me, I was told I needed a crown on my cracked tooth which had become decayed and infected. Granted - I have not had any formal education in dentistry, however I felt due to the extent of decay on my tooth a crown was not in my best interest, an implant was. I expressed this to the dentist, and I was brushed off while being told "that's a very important tooth!" I was being told to do something I didn't want - putting a roof on a house with a bad frame. I decided it was best to have my tooth removed. Here comes the anxiety of who is going to extract my tooth? Am I going to have the pain I experienced with Dr. Hack - who should have been a butcher and not a dentist? Dr. Trujillo was recommended to me. My better half had already been there, and he only wants the best for me. He didn't want a Groupon deal, or the cheapest rates = you get what you pay for. My insurance had lapsed, therefore I'm paying out of pocket. I didn't want to be treated "lesser than" due to lack of insurance. Upon setting the appointment the staff was very congenial and were more than happy to cover pricing with me. Thank you! They called informing me a day before of "what to do" instructions in preparation for the procedure and understanding when restated I wanted my tooth extracted same day as my consultation, even were kind enough to tell me to bring a sweater because it gets cold in the back. Day of my appointment, the check-in was pretty easy - filled out the usual forms, and went in for my consultation. The doctor was kind, he wasn't trying to sell me anything. He answered all of my questions thoroughly. Great bedside manner, very personable! I had questions about the implant I wanted, he explained the time & procedure. Pack the hole, come back in 4 months for the implant, go to a rugggularr dentist 4 months after that for the new tooth. After my consultation, I was given all of my price options. I opted for the tooth extraction, bone replacement graft, and local anesthesia as I didn't have anybody to drive me home. When preparing for the extraction, the dental hygienist offered fabulous conversation about the music as I like to mock everything on a day-to-day basis. Dr. Trujillo came in, made sure I was comfortable. He proceeded with the anesthesia injection = painless. There was a slight pinch when he did the roof of my mouth, and a few seconds later you could have dropped a hammer on the left side of my face and I would not have felt it. During the procedure Dr. Trujillo was extremely gentle making sure I was comfortable, and very light-handed with the elevator, curetting, and all tools needed to extract my decayed #14. The sounds of grinding and scraping didn't bother me at all, I was rather pleased to have it going on in comparison to the pain I had felt with my tooth due to infection. I was stitched up, and a wax was placed on top. That wax definitely helped with my healing process otherwise I would have tongued my socket, I also believe it helped prevent against alveolar osteitis (dry socket). I was given a prescription for antibiotics, ibuprofen and Percocet + set up my follow-up for the next week. I went home, went about my business and passed out before I could get my prescriptions. The next day I woke up with no pain whatsoever. I was a little groggy, but no pain at all. There was no need for the Percocet or Ibuprofen! I figured the follow-up was going to be a wham-bam thank-you ma'am, I've already collected your money I'm just doing what I need to do to make sure I'm not going to be sued type follow up. The good doctor actually spent some time with me. I had a few questions and asked for a recommendation for a dentist. He explained to me what "deep cleaning" is, as I already knew however I had questions in regards to dentists and what I have been told versus what I have read. He takes the time and pulls out models to show you as a tool for procedures. I learned stuff! Highly recommend. REASONS TO VISIT: 1. Convenient Hillcrest location off the 163 by Scripps Hospital - worth the drive if you're coming from any other area 2. Off street parking 3. Friendly staff 4. Clean office 5. Great doctor 6. Competitive prices 7. 10% discount for credit card users 8. Accepts care credit 9. Doesn't upsell you 10. Dr. takes time to educate - doesn't have the assistant/ hygienist do it read more

I've never went to the dentist here in the States since I am from Taiwan, where the procedure to go to one isn't as complicated. Anyways, My wisdom tooth erupted, which hurts my entire jaw for a couple days. I went to Pearlmax since Dr.Trujillo came up first in my dental plan and had good reviews. When I visited, Dr.Trujillo and his staff were extremely courteous and friendly! After thorough explanation, they gave me a plan and the exact amount of cost without upselling me. On the day of the procedure, it went pretty smoothly as I was knocked out with general anesthesia. After I woke up, they let me sit there for a while until I was comfortable enough to move. Overall, the procedure was smooth and I didn't experience any discomfort at all. A week later, I got a checkup on my wounds and Dr.Trujillo was able to help clean it as well. I highly recommend checking him out if you have any problems with your teeth!! :) read more

I'm so happy that got my wisdom tooth removed at this place. Dr. German Trujillo is the best! I have a horrible experience with my other wisdom tooth in the past in Brazil, and I have this one left that I tried at least 10 different dentists in the last 5 years and nobody wanted to do it because the position was complicated and it was super close to my nerve. I was recommended by my dentist Dr. Pablo Liciaga (another terrific dentist) and I couldn't be happier! I got my wisdom tooth removed last Friday, and I choose to do it awake just because I was never been under general anesthesia before. To start the assistant were super nice and kind, they explained everything before, and make me feel very comfortable. I didn't feel any pain, and I remember the Dr. saying to the assistants many times that they have to be careful with my nerve, he seemed very confident with what he was doing. If you wonder how is doing the procedure awake, I didn't feel any pain, but there's a lot of noise, and IS VERY LOUD, you can also feel some pressure. It didn't bother me at all because I've been through so many dental procedures, but if you have dental anxiety/ phobia you can choose the general anesthesia. Even when many other dentists told me that my nerve would probably be affected, the day after the surgery when the anesthesia passed I felt my mouth perfectly again and my nerve was not affected. I have my nerve hit on another side in Brazil and wasn't a big deal, I felt my mouth again after a few months, but the ability of Dr. Trujillo of removing the tooth and not hitting my nerve, just states how skillful and efficient he is. Another huge plus about Pearlmax is its fair prices and financing options. I do not have insurance and I was worried about not being able to afford my surgery with them, but they gave me a very reasonable price and an installment option so it was very doable. I'm recovering super fast, I didn't experience any swallowing or severe pain, I didn't even need the pain killers after the second day, I'm just following the recommendation and I am healing super fast. I'm so happy with my experience with Pearlmax I feel very grateful! read more

My experience: I had my wisdom teeth removed back in November'19 by Dr. Trujilo and co. and am extremely satisfied with the treatment I received! At my consultation appointment, Dr. Trujilo reviewed my x-rays and was very transparent with the procedure and what to expect the day of. Additionally, he took the time to address all my additional questions/concerns and was very professional during the whole process. I left the office that day with a summary with a breakdown of costs (very reasonable) and did not feel that they were pushy at all. Day of extraction: I came in after fasting since midnight the night before. I signed some paperwork and it was off to the operation room. I received anesthesia in my arm which was painless. Had a brief conversation with Dr. Trujilo and his assistants and it was lights out for me. After the procedure, I was groggy but was not in any pain. The staff gave me instructions on how to clean the extraction areas and a list of what foods I could eat along with a prescription for pain meds and antibiotics. Recovery took about 2 days and I was back at work having virtually no pain during that time. I think the worst part of it all was the slight nausea I experienced right after the procedure from the anesthesia. Overall it was a great experience. I cannot recommend Pearlmax enough! Other notes: - The office is very clean and staff friendly - Parking can be a bit dicey as the lot is small - they do have a valet service that the office reimburses but I recommend planning for this ahead of your appointment read more

The skills, compassion and communication skills of Dr. Trujillo are reasons I keep coming back. Because I am a transplant patient, my situation is a bit tricky -- anti-rejection factors, etc. He has done implant surgery on me several times, each time explaining the procedure, taking time with my wife, communicating with the transplant team and more. He has all the critical skills exhibited in the best of his profession. We have enthusiastically sent friends and family his way. So glad to have his expertise. read more

I was referred to Pearlmax from Padre Dental. I desperately needed my wisdom teeth out ASAP! I was in a lot of pain. When I called on a Monday and spoke with Beth and told her my situation she had even suggested I try and come in that same day. Because of money issues, I had to wait until that Friday. Beth was extremely accommodating when it came to pricing as I was paying with cash. I do have Carington Dental Discount plan, but that's all it is, it isn't insurance. She was able to get my an appointment in the morning for my Consult and then she scheduled the surgery for that evening! Their office is located in a very convenient building with plenty of parking around as it is close to the hospital. Their office is nice and comfortable. They offer mini water bottles and coffee or tea. Too bad I couldn't have anything, as I was not suppose to even drink water before surgery =( I only sat waiting for maybe 5 min tops! I was taken back for X-Rays by 2 wonderful woman, Michelle and Dani (not sure about spelling) They were extremely nice and helpful. I was put in the exam room after X-Rays and waited no more than 2 min for Dr. Trujillo. He was extremely explanatory about what I needed done and helped me with a difficult decision as I could only afford to get 2 of my wisdom teeth pulled, even though he did suggest that all 4 really should have been extracted, I unfortunately had to just choose 2. He was very helpful and we decided on the bottom 2 under general anesthesia. I was given my quote on my way out, with instructions for the surgery that afternoon. When I came back I again waited no more than 5 min for Michelle and Dani to bring me back to prep for the surgery. They were extremely caring and funny to lighten up the mood. I was prepped and Dr. Trujillo came in to to start the IV line for the anesthesia. He was also extremely caring and nice and they all explained everything in detail. Before I knew it I was out. Woke up to my rides voice sitting next to me, they had escorted him back to me, then gave him all of my post op instructions, which were a lot. All in all, I would highly recommend Pearlmax to anyone in oral surgery need! I will be going back hopefully at the end of the summer to have the other 2 wisdom teeth extracted, and I think I am actually looking forward to the experience instead of dreading it! Who can say that about anything dealing with teeth! Great Job Pearlmax Team! The worst part of the whole ordeal? Having to wait so long for REAL food!!! I was so sick of soft food and soups!!! =) read more

As I cannot comment on the message from Pearl Max I will respond here: The office sent me one notice that I received in October 2011. I called the office and told them the insurance agency was waiting on chart notes from my extraction. For several months I did not hear from PearlMax -- instead I received a call from a collections agency in May 2012. Once again I had to speak with my insurance provider and PearlMax to settle the claim. It has taken PearlMax over a year since my extraction to finalize billing and I just received a billing statement for $40. read more

I'm a 41 year old guy and I've not been to the dentist in over 25 years due to a bad experience as a child. I've never written a yelp review before, it's just not me but I had to let people know about this place and my experience. In the last 10 weeks I have had a bunch of work done including 13 fillings a crown, post and a retreat. I was sent here to Pearl Max as I needed a oral surgeon to remove a wisdom tooth. My dentist referred me. I had an accident a couple of years ago which left me with a brain injury (not that anyone would be able to tell from meeting me) and as a result I don't process things like regular people and anxiety and fear and the ability to process emotions to things going on around me is insanely heightened and difficult for me. That said I cannot speak more highly of this practice. The entire team from the receptionist Marella who was so welcoming and professional to the finance expert Jen to the dentist himself German Trujillo to his surgery team BRYCE & ELISHA made me feel so at ease, calm and informed. They listened to me when I was explaining my issues and how I fear and have immense anxiety. The dentist really took time and patience to explain everything to me in a way that I could easily understand. Jen in finance who deals with the insurance side of things was so professional and quick with having everything ready and in front of me in a matter of minutes. The surgery team BRYCE and ELISHA were so amazing doing what they did with ease, making me feel relaxed and welcome and intern calming me and making the experience well actually a good one Once in surgery they really kept the environment calm and light and chatted with ease with BRYCE, ELISHA and GERMAN. I asked not to see anything in the theatre and they were so happy to accommodate which kept my fear and anxiety right down. I was so scared of being put to sleep, but a simple bit of medicine in the arm (which was put in so quick and painlessly) and then I felt my eyes heavy and they just a few seconds later BRYCE said to me ITS ALL DONE. Wow! All I can say is this is the place for you if you have a fear or worry about an oral surgery experience. It was quick, completely painless and most of all calm and light. No stress,pressure or worry placed on you. The venue is very nice and calming. It's not over clinical which can make me feel uncomfortable and like I'm in hospital. I've come back today for a checkup and my partner has come for a similar procedure! I cannot recommend this place enough. If I could award 10 stars for my experience I would. Thank you everyone. read more

Great service by Dr Trujillo and staff. I had 2 teeth pulled and 2 posts for implants done with great result.

Excellent experience with a wisdom tooth extraction under local anesthesia. Staff and dentist Dr. Trujillo were excellent and professional. Highly recommended. read more

I highly recommend pearlmax. They were able to get me in fast and the staff was so amazing and friendly. I had been through a couple consultations with other oral surgeons and this establishment was by fast the best. All of the staff were so nice to me and made me feel so comfortable. I was so anxious for surgery and they really helped me relax. The surgeon did an amazing job getting my wisdom teeth out and there were no complications. He knew what he was doing and got it done. Thank you pearlmax. read more

Let me start off by saying I had EXTREME anxiety about getting my wisdom teeth pulled. After putting it off for about 8 years, I knew I had to bite the bullet and go in after having severe pain in my jaw. Dr. Trujillo and his staff got me in for a consultation the next morning after I called, and squeezed me in that week for my surgery because they knew I needed it done ASAP. This office is BY FAR the most professional & comprehensive medical experience I have ever had. After my consult, both Dr. Trujillo and an assistant sat down with me to go over exactly what my options were, and what my insurance covered. I felt so confidant leaving his office that first day, and felt no need for a second opinion. On the day of getting all 4 of my wisdom teeth pulled, I was so nervous, but everyone was so friendly and put me at ease. The only pain I felt from the procedure was a small prick to hook me into the IV, after that, I really don't remember anything. I can't believe how painless it was! They were done ahead of schedule and called my husband to have him come pick me up so I could be on my way. I have really (really really) small veins, and the prep his assistant took to make them as visible as possible (pumping a ball & using a heat compress) made this needle prick the most painless one I had ever had. Not even a phlebotomist has stuck a vein with the ease of Dr. Trujillo... In fact, I don't ever remember getting a successful stick on the first try until yesterday. I had my surgery yesterday, and am practically pain free! I The only good thing about waiting almost a decade to get my wisdom teeth pulled, is that I had the fortune of stumbling on Dr. Trujillo's & his team. read more

Never had a better experience at a dentist's office than with Dr.Trujillo, it was fast and painless. No bruising or bad side effects whatsoever, If I ever need another oral surgery he is for sure my go to guy. Very professional!! read more

Needed a bit of work done and I'd been hesitant because my dentists prior scared me into thinking the worst. When I got there the place was very nice and professional. I met with Dr. Trujillo and everything was well explained and pleasant, not what I'm used to at all. In fact, the whole procedure went very nicely, it was short and everything I needed was taken care of in about an hour and half. Not bad at all read more

Dr Trujillo and his staff are outstanding and provided top notch care. Our daughter recently had her wisdom teeth extracted by Dr Trujillo. Everything was explained thoroughly and the procedure went very well. I chose Dr Trujillo based on his yelp reviews and the reviews are very accurate. If you need oral surgery I highly recommend checking with Pearlmax. They accept insurance and even care credit. Many thanks to Dr Trujillo and staff at Pearlmax. Highly recommend. read more

This team did a wonderful job taking out my wisdom tooth. I had a heavy fear of the pain and swelling that would go along with such a serious surgery but there was NO pain. There was a little "pinch" and then it was all over. Even the recovery was a breeze. I just wasn't expecting the accent. I was so focused on my migrain and the extraction that was about to come that the Dentist's accent threw me off and made me listen more intently to catch what I was being told. But A+ office, work and team. They really care. read more

Dr. German Trujillo was fantastic. I went in to get all my wisdom teeth out. It was the easiest surgery I've ever been through. And the healing went great. Super nice staff, professional and a fantastic dentist. I highly recommend. read more

Best experience ever! I don't remember anything. The docs were amazing, the IV was so quick and painless. Then after that they gave me oxygen and I was outtttttt! Best nap ever! read more

I recently had a wisdom tooth extraction with general anesthesia at Pearlmax, I don't think my experience could have gone any better! Dr. Trujillo and his staff are extremely efficient, and made me feel comfortable although I was terrified and had been putting it off for years. I highly recommend coming here for oral surgery! Thank you!! read more

I got my wisdom teeth removed two weeks ago. It was a totally chill experience. THe doctor is skilled at what he does. The girls that work there are really good looking. They were really professional and experienced with the way they dealt with me. My mouth is healed now. Relatively no discomfort. No infection. And it was at a valuable deal. If you want a highclass experienced, oral surgeon; a great good looking staff, at an affordable price......this is the surgeon and team I would recommend. read more

This is the worst experience I've ever had. I waited for hours to get in. Once in sat in the chair forever. Then when it came to get prescriptions, they wrote them wrong. Then having to go back to get something fixed, I leave a message with a person, and they never call you back. I would not recommend this place! read more

Front office was unorganized and there were issues with the lack of cooperation with my insurance company. The procedure in question was ridiculous and they never properly contacted my insurance, nor did they get back to me. I wouldn't recommend it if you really need work done, but if you wanna spend lots of cash they are more than willing to accommodate your schedule read more

Bet Dental Experience till date. I went for wisdom Teeth extraction, all 4 in same sitting. I got quick same day appointment which is always great. Receptionist is very very helpful. She ordered a cab for me and also ordered my prescriptions at the pharmacy near my house. Dr. German is smart dude, keeps it to the point and have magic hands. I took general anesthesia and when I woke up, all Done. Best Part, I didn't have any pain after the surgery , not for single moment and I didn't have to take any pain killers. He did real good job considering my lower 2 teeth were coming horizontally and didn't even come out so he had to make a small incision. I would highly recommend this clinic for any Dental service they provide. They took my Aetna Insurance and I paid around $390 for all 4, not bad from what I know. read more

Dr. Trujillo and his Pearlmax Oral Surgery practice are outstanding. I would recommend Dr. Trujillo to my family and friends. He treats his patients with the upmost level of respect and consideration. He's a skilled surgeon and I felt comfortable in his hands. He went above and beyond to coordinate with my dentist when I needed oral surgery and I couldn't be happier that Dr. Trujillo is my oral surgeon. His staff is also great; they are friendly, accommodating and always accessible. read more

Dr. Trujillo and his team couldn't be better. I had extensive work; extractions and implants that had to be done, which I was dreading and frankly scared to death of the entire process. Everything from the consult, to the detailed explanations, care and understanding before, during and after my procedure has been excellent. I feel like I am in the best hands possible and am so thankful that I chose to come here. This hasn't been easy and I am still in recovery mode but if anyone has any questions or doubts, please feel free to reach out to me directly. I would be happy to share my experience and if you are treated like I have been, you will be glad you came here. I can't wait to share my final results. read more

I had to have my wisdom teeth extracted....some 20 years ago. After postponing for years I finally have to had them come out. The office staff are efficient and friendly. I got my consultation and all 4 of my wisdom teeth extracted the same day. I have very low tolerance for pain and the procedure was done under general anesthesia. I didn't feel a thing and was surprised when the procedure was over. It was my first procedure as I am pretty healthy and very very rarely visit doctors ( except for occasional physical). I was nervous and the staff was helpful in calming the nerves. I was given clear instructions. I am healing well. I have never written a review online before but I think it is a de-service if I don't write this review. I am a physician and I reviewed the service from an 'insider' point of view as well. Dr Trujillo is very confident and knows what he is doing which is the most important thing for me. I highly recommend this office. read more

I got referred here from a friend at work. Best referral ever! I am uninsured and his prices were very affordable. We took xrays, scheduled a surgery the next Friday and 1 week later I am feeling great and relieved to not have anymore wisdom teeth worries. His staff is awesome, and my surgery went perfect. He even surprised me with a personal call on a Saturday, just to make sure all was well and see if I needed anything, oh and he took it even further and left his direct cell number. He even referred a few dentists to me that will work with you financially if you are un or underinsured. Everything was very friendly and professional. They could not have made, what sometimes leads to horror stories, a more pleasant experience. Thank you Doc and Staff! read more

I was a nervous wreck before getting my wisdom teeth removed. During the consultation, Dr. Trujillo and the staff were really able to calm me down and prevent me from running out the door. The staff is super amazing and you can tell they love what they do! I had a smooth recovery and I was in ZERO pain. Maybe I got lucky but it was more of a slight discomfort rather than excruciating pain everyone will tell you about. I didn't even have to take any painkillers but then again, that may just be me. I would definitely recommend Dr. Trujillo and his whole team for any of your oral surgery needs! read more

I was referred to this practice when my dentist in Chula Vista realized my toothache was really 2 impacted wisdom teeth and they were infected and inflamed to such an extant that they could not be properly taken care of in her office. She knew it was a trek for me but she had nothing but positive things to say about Dr. Trujillos' practice - and she was absolutely correct that the longer drive was worth it. First off they accommodated my last minute appointment smoothly and with no long wait times. The doctor was very good at explaining to me the problem and all the different options we had to solve it. He was very transparent about the costs associated with each path I could choose. I didn't feel as if there were any games being played nor that I was being manipulated to choose a specific service. I was highly nervous as this was my first dental surgery as well as my first time being put under anesthesia but the process was smooth and took exactly as much time as was predicted. What really amazed me is that at 10AM this morning I had never heard of this practice but by 2 PM they had solved my medical problem entirely! I'm not going to say I'm not currently in pain, but the pain is exactly in line with what I was told to expect for this particular surgery and the whole staff were very good at explaining to me all the details every step of the way. From the gentlemen at the front desk to the tech's who assisted the doctor to Dr. Trujillo himself- I couldn't recommend this practice more! read more

Though six months have passed since I had all four of my wisdom teeth extracted, it's better late than never to say that I highly recommend coming to Dr. Trujillo. Both he and his staff were very accommodating and made you definitely feel like you were in the hands of professionals. Don't hesitate to make that decision in choosing them! read more

My husband was referred to the office by his primary dental. Upon checking in, he provided his insurance card. After $125 out of his own pocket for the consultation and xray, he was provided with an itemized statement outlining the cost of the wisdom tooth extraction which we would have to pay out of pocket. I advised my husband that the charges seems high and he needs to confirm with the dental office and insurance company. After calling the insurance company, it turned out that the dental office was outside of the network which was not explained by his primary dental who referred us as well as the Pearlmax. Had he known it was outside of the network, he would have not went to the consultation as he was in need of the extraction asap. This should have been explained after the insurance card was provided to the front desk. The next day, we found a oral surgeon within the network and was seen the following day. He agreed it was unethical to not to explain to the patient that the office didn't accept his insurance which is why he would have to pay out of pocket. read more

Dr. German Trujillo is wonderful! He truly is an expert and explained everything I needed in detail. His office and staff were great; I felt like I was part of the family. They were accommodating and genuinely friendly and the level of care I received was superb. I highly recommend for any extractions, implants or even for Botox needs. read more

Wow I can't believe it! I called to schedule an appointment regarding wisdom teeth removal, and they out me on hold. And so I waited on for them to tell me that they were real busy that they would call me back! I understand that they are busy, however, as a business owner myself, you do not talk to customers in that tone. He should have apologized for them not being able to schedule me at the moment. Rather than just saying "THEY ARE REAL BUSY RIGHT NOW, we will call you back" um ok? DONT EVEN BOTHER CALLING ME BACK BECAUSE I AINT GOING TO YOUR PRACTICE! This receptionist (guy) needs proper training! read more

Pearlmax in Hillcrest is the very best in what they do. The Oral Surgeon is wonderful. He has made going there a great experience for me. His office staff takes care of your insurance needs and always with a smile. I will always use this office for you my Oral needs. Thank you for all you've done for me and my smile. read more

The doctor is awesome been coming here for years the staff is very friendly most of all the place is clean. Botox the best doctor in town