I have been coming to Pali Momi Women's Center every six months since my mid-thirties due to my…read morefamily history of breast cancer, and I'm always grateful for the care and environment here. The center is quiet and welcoming, with a smooth check-in process and a spacious, comfortable waiting room. The bathrooms are always clean, and the staff are consistently kind, friendly, and understanding. Even though I get nervous before each appointment, the staff's patience and compassion help put me at ease. After check-in, you're called back to change into a robe and store your belongings in a secure, key-locked locker. From there, you wait in a calming area decorated with beautiful paintings, a ceiling of white clouds and blue sky, and soft Hawaiian music playing in the background. There are two waiting rooms to choose from, both relaxing, with the cooking channel often playing on TV -- small touches that make the experience more comfortable. When it's time for the exam, the staff guide you through each step with professionalism and care. At the end, the physician reviews your images and shares the results with you right away, and you can also access your report conveniently through MyChart. Overall, Pali Momi Women's Center provides excellent care in a setting that feels supportive, clean, and calm. For something that can be a stressful part of life, they make the experience as comfortable and reassuring as possible.

Update 4-15-26. Had a mammogram done today, a yearly thing suppose to be for us woman and today…read moreeverything went smoothly from check in to the examination. The tech Taina was very friendly and said today was back logged because they didn't have 3 techs on duty. I told her I wouldn't even have known since they checked me on time and did the exam on time. It turned out to be a good.

I don't know why MRIs have to be done in the early morning hours. I went for an MRI at the Pali…read moreMomi Outpatient Center at 0630. Unfortunately for me, my shoulder hurt so bad that I couldn't stay motionless for them to get quality results. So, I got more painkillers and went back 2 days later @ 0645. I got there at 0630 and the receptionist came out at 0655. I initialed and dated 2 forms and was lead into the changing room. After a while I walked back to the reception to ask when will I be attended to. The receptionist told me that my appointment was actually at 0715. So I asked him why would; they tell me to come in at 0645, half an hour earlier than my appt, just to initial and date twice. I am not a morning person and I don't wake up to an alarm since retirement 15 years ago. He told me to complain th the MRI tech, which I did but I know nothing would be done about it.

Patient services and care are at the highest levels from everyone I've encountered at the Women's…read moreCenter. It makes routine procedures more bearable.

My experience at Hawaii Cancer Care is beyond five stars. My PCP referred me to Dr. Tamura,…read moreHematologist, for a complete blood count. I felt comfortable in his presence right away. In fact, everyone I came across was pleasant, starting with the New Patient Clerk whom I communicated with before my actual visit. They ALL seemed dedicated to their jobs and enjoyed what they do with a sincere intent to help. I had several visits and the place was always quite busy. Spacious waiting area doesn't make you feel cramped. There were a few chairs outside during one of my visits. A very organized medical establishment that took the place of the Makino Chaya restaurant in the Westridge Shopping Center.

Located on Kaonohi St above 7-11. Ample parking and monitored check in desk at front door. This…read morelocation has Drs. Arnold Yee, Dr David Tamura, Dr. Fukumoto Dr. Melvin Palalay MD. Staff includes hematology and oncology navigators. I have had a professional relationship with the staff at the office which is why I elected this office to care for my family member. Everyone is compassionate and professional. This location also has an area for infusions.

Stay away from this company and literally buy from anyone else or online…read more I was so happy that they offered free home shipping of CPAP supplies as their parking can get very congested and there is no area for pickups. However, they continued to send me wrong parts and refused to pay for shipping. The only way to return them, is for you to take off of work and return them to their office. They don't respond to emails or calls and the only people you can get a hold of is there overseas support who has no authority or power to make any decisions. Everything has to go through Taylor and their main office, which again is almost impossible to get a hold of them. At the end of almost 6 months of going back and forth and even sending them a detailed email with photos proving that their parts were wrong. I ended up just paying for all of the wrong parts just so I could put this behind me. A waste of $100+ dollars just so I never have to do business or hear from them again. While the doctor is friendly and knowledgeable, good luck with any support after that. I can't say this enough, STAY AWAY! I've never had a worst experience then Sleep Center Hawaii has provided.

I took my 9 year old son. I thought he was going to have a hard time doing the test. But Nerriza…read morewas Super nice and helpful. Made him feel calm and comfortable. Room was really nice, clean and the temperature was cool. Made it easy for him to fall asleep quick. Before he knew it he was waking up and getting ready to leave. I asked him if he'd do it again and he said yes. Thank you Nerriza for making this an easy and painless experience.

Dr. Smith is a very compassionate doctor that has a conviction to see his patients young and old to…read moresucceed in their health. Truly appreciate his counsel and encouragement to live healthy in every area of our lives. Mahalo!

After multiple trips to medicine drs, specialists, and emergency rooms, for heart palpitations,…read moreswelling in my extremities, extreme fatigue, and dizziness amongst other ailments - no MD was able to explain the cause and /or fix for my condition except to tell me I had long covid except Dr. Smith. He explained what the findings were for people with long covid, and what to test for. We did blood work and sure enough he found multiple issues including activated epstein barre, blood clotting, and the presence of lingering spike protein causing havoc in my body. I recommend him to everyone I know who have medical concerns that are unanswered by medical docs. Am so happy to have been referred to him.

I came here due to a non-healing wound on my tongue. I had a minor, unexpected surgery on April 2nd…read moreto remove 4 mm of my tongue for a biopsy. My doctor was kind and empathetic throughout the whole process. I felt no pain during the fast, less than 51-minute visit, even after receiving two stitches. The numbing spray helped ease the pain of the shot. It wasn't until after the procedure that I felt immense pain. I did not receive a pamphlet like I usually do after hospital visits, nor did I receive instructions on how to care for myself. An hour later, the pain hit me like a tidal wave. It was excruciating. I'm glad Kaiser has an app where we can speak to our PCP right away. If we can't reach them, we can call urgent care and get a callback with advice. The doctor called the pharmacy to ensure I had pain medicine and mouthwash. My surgeon called the next morning to check on me, which I appreciated. However, my stitches came undone the next day. I went to the ER in Wahiawa. It took an hour to be admitted, and once seen, they quickly decided not to do anything since it was clotted. I explained I have a hard time healing, but they said tongues heal quickly and didn't want to mess with that. They told me to follow up with my surgeon if needed. Two days passed, and I seemed fine. I barely talked or ate to allow healing. Monday passed with light talking. Tuesday I talked more, and it hurt less. Then Wednesday at 7 a.m., I woke up choking on blood. My tongue was dripping like a faucet. Because of my experience in Wahiawa, I stayed home and tried to manage it. It took 5 hours for the bleeding to stop. I slept again and woke up choking on blood around 4 p.m. That's when I knew home care wasn't enough. I didn't want to return to Wahiawa, so I went to the location where my surgery was done. I'm happy to say the care there made me feel at ease. They didn't make me feel like a burden. I was spitting blood from the parking lot to the ER and into my room. After receiving five stitches, I was sent home. A few hours later, I coughed and started bleeding again, like a sprinkler so I was brought back to the ER. The night team was kind and patient. The doctor prepared to stitch again but saw clotting and decided not to. Another team considered cauterizing, which I would have preferred, but also chose not to due to clotting. I slept through most of the night with nurses checking in. One nurse told me my oxygen levels dropped while sleeping due to an obstruction. The most stressful part was using my call light multiple times with no response. Around 1 p.m., my doctor asked if I had eaten. I said no because no one had come by. The nurse later offered crackers but never brought them and told me to drink water. It was discouraging to see staff walk by or enter for supplies while my call light was on. When I spoke up, I was told to wait or that my nurse would come. I eventually insisted I needed the restroom but wasn't allowed, likely due to fall risk, until I was moved to my room. I asked a nurse about the call light, and she kindly said, thank you for your patience, the ER is a zoo right now. I understand healthcare is not easy. I used to be a CNA and come from a family in healthcare, so I try to be understanding. My issue is that I bite my tongue at night, wake up choking, and don't heal easily. We suspect sleep apnea, but it is not confirmed. I asked to stay overnight due to the trauma, and I am grateful I was moved for observation. Special thanks to my nurse Liezel. She was amazing, attentive, proactive, and kind. She made sure I was comfortable, brought me a fan, gave me extra pillows, checked on me often, and made sure I finally ate after over 24 hours without food. She even ordered dinner. I am on a clear liquid diet, and it is not bad. I appreciate the room service options. At times, it felt like a mini hotel with iced water, sanitizer, tissues, and validated parking for visitors. Also, my nurse speaks Visaya like me, which was such a comforting surprise. Overall, this experience has been a roller coaster, but the great care I received outweighs the negative moments. Praying for a better night with no more bleeding. Thank you, Kaiser team.

Seen my pcp on July 11. He instructed that someone will call me to set up my ent/hearing exam. I…read morecalled on July 14 to try and set up my appointment I was told that my order is still under review and someone will be calling me to schedule. Today august 05 I called to schedule I was told there is no order to schedule. I log into my kp.org and a MA canceled my order due to Cancellation of Referral Reason: Pt did not respond to multiple attempts made when trying to schedule appt via phone and letter. I Never received any calls/missed calls/left messages or letter from the ENT department. Now I have to wait until September for an appointment????? Really????

The wait to see a specialist is 3-6 months. Their urology department is terrible. No response to My…read moreChart emails. When you do call them on the phone, it's a long holding time to get someone from the urology department. I called May 2026 to request a change in urologists since Dr. Lee was unresponsive and had an unreasonable rescheduling policy with Pali Momi imaging. They said they would get back to me with a "transfer of care" but they never did. They tried to get me to transfer to Castle urology, which is too far for me. I was told they are understaffed but THAT'S NOT MY PROBLEM. It's their problem, and Straub Pearlridge has made no attempt to resolve this. Don't bother to get a blood test at this clinic. Long wait times. I ended up leaving after waiting for 45 minutes. The clinic was packed with people who had the flu. Shortly afterwards, I caught the flu from waiting so long in a crowded, shared space with sick patients. Years back, I ran into the same problem with HPH Straub psychiatry department. I could only see a doctor once a month online for 10 minutes. Their talk therapists weren't taking new patients. 15-20 years ago, Straub was a decent system. But for certain specialists and clinics, they have gone downhill. I strongly suggest to avoid Straub Pearlridge, especially their urology department and for getting blood tests.

Looove Dr Wu!!! He has a new MA Sandrene. We liked Wyette too…read more Parking is in the Bank of Hawaii area. Yes the old Toys R Us area. Entrance is on Pali Momi street. Walk into the double doors - immediately to left is ophthalmology. Lab is ahead on the right. Checkin is straight ahead. They have 5 people to assist. Dr Wu is an awesome PCP!! Easy to make appts on mychart or call the clinic.

OK, I'm used to the V.A., where most there hate their jobs, you wait many MONTHS to be seen, and…read moreget pretty poor treatment from pretty poor docs, with the exception of eyes and dental. I was MISdiagnosed there 2 YEARS when I had lymphoma UNDER shrapnel from an Iraq War wound. I was told, "You are getting OLD, and it's an old war wound..." DISSED for 2 YEARS??%$#@! finally, I went outside w/Medicare, got a proper diagnosis, (CANCER in that bone under the 'old war wound'), and referred for treatment-- finally the V.A. got involved because I threatened to go to the press if they didn't take over. The docs at St. Francis radiation center were GREAT. But nothing worked as it's a rare cancer and it didn't respond to radiation, and kept coming back. Finally, with MY research (I'm a retired surgeon) I found a treatment that may work for me and they referred me on after my oncologist AGREED. MAHALO PRES. TRUMP for 'Care in The Community', as we can now go to outside docs if we live far away--and they took me seriously, I got treatment the V.A. doesn't have anyway--and they listened to me, treating me with respect as a fellow doc. PALI MOMI WAS THE LATEST DOC TO SEE FOR BONE SURGERY--a big surgery, a VERY long 18 month recovery=MAJOR. I saw Dr. Aratani, who is highly specialized in ortho and oncology--one of only 2 on island. The only other is my friend @ Tripler but he was deployed so unavailable and he got me in to see Dr. Aratani. She was enthusiastic about my research, said YES--and referred me on to Queens for one treatment before she operates...but PALI MOMI WAS A BREATH OF FRESH AIR. I was pretty lost there as I never go to Aiea, living in Kahalu'u, and it's grown so much all my old landmarks are GONE--but after finally finding it, employees directed me every step of the way as to where to go, what building/floor/etc. OMG! That NEVER happens @ the V.A. I was totally--no lie--slack jawed by the time I got to her office! EVERYONE was so FRIENDLY--and not put on--I mean genuinely friendly, helpful...as my leg HURTS and walking HURTS...so so many folks there offered to help..I am BLOWN AWAY. It is BY FAR, the BEST medical facility I have EVER been in--and after getting wounded, I've had 15 surgeries, multiple scars/shrapnel/debility...etc. I just am very impressed=PERIOD. Much aloha to all you guys!!! Your assist and help was SO appreciated! I've been really down about all this, the time I lost getting treated and where it's at now--needing major surgery, possibly crippled for life...yadayada. But you guys there really cheered me up. MAHALO!!! Sorry so long, but I just feel VERY strongly here!

***4.5 STARS***…read more Recently a colleague reached out to me as his designated driver was unable to pick him up due to an unforeseen situation. He texted me needing a lift from Pali Momi Medical Center (PMMC) to his home just off Kinau Street. PMMC opened its doors in July 1989 and has been servicing Central and West Oahu. It was originally opened as Kapiolani Medical Center at Pali Momi until rebranded as PMMC in 2010. They are conveniently located in Aiea just down the road from Pearlridge Shopping Center. It was my first time here and was impressed with the upkeep of the grounds. Because my friend just had a procedure to the day prior, a hospital staff wheeled him via wheelchair to the pickup/drop off area. I was amazed by the hospital's attention to patient's condition, consideration and service extended. Although the pickup was a fairly quick process, the setback I encountered was leaving. There were 2 parked cars in front of me and it didn't seem the cars would be leaving soon. Furthermore, the right hand lane was too narrow where I couldn't pass them. My only option was to back up and exit via the far left lane. Thank goodness there was no car behind me otherwise I would have been in a standstill. Overall, impressed with my first visit to PMMC, with the exception of their pickup and drop off area. 2026 #60

We were asked to drop off son in law's mom here today, Sunday for her hair appointment after Bud's…read moregame. Since he was the coach and they won the championship we obliged the favor. He couldn't very well miss the pizza party as our older one ordered and was carrying the many boxes of pizza to the field with the help of a family friend's son. Even though it's a Sunday and just a drop off, you must pull a ticket, enter, then make a U- ey back out for no charge. Luckily have been here before for the doctor that does our colonoscopy. It's the season of giving and reciprocity. Happy holidays.

Medical care in Aiea, O'ahu, Hawaii…read more.. My aunty's doctor has an office on the third floor of Mary Savio Medical Plaza. I didn't notice this building where Elephant and Castle Restaurant used to be... a long time ago... on Kaahumanu Street. Anyway, I just used GPS to find the building. Aunty said that if I park on the 3rd level of the structure, there's a walkway that connects straight to the building. She was right! There's even a convenient lab on the ground floor of the building... yay! Inside, the directory and signs were helpful. The only downside was paying for parking. The doctor's office doesn't validate. There was a kiosk next to the elevator that accepted credit card payments. I'm glad that I paid before we returned to the car. The car in front of me had problems exiting... because they didn't pre-pay...

Even though there was a miscommunication between the hospital and APRIA scheduling, David my…read moredelivery person was wonderful. He kept in touch with me on the ETA. Got here when he said he would. We offered to help bring things in but he said he get um'. He showed me how to use the equipment dropped off and recommended a set up of the equipment we already were using. Friendly and on time. Never had a problem with our local delivery guys here in the 808. Our medical let us know they were changing from APRIA. I am saddened as we always had positive encounters with APRIA. I hope this new company services us just as well. Thank you David and APRIA for servicing us over the years.

the short) DO NOT USE THIS HELATH CARE PROVIDER, THEY TRY TO TELL YOU OTHERWISE YOU ARE ABLE TO…read moreGET EVERY SINGLE PRODUCT THAT THEY GIVE TO YOU AT A MUCH CHEAPER PRICE ANYWHERE ELSE. THEY ARE EXTREMELY PREDATORY AND WILL EXTORT YOU FOR HUNDREDS OF DOLLARS. The long) you are much better off getting your stuff from a medical supply store, and if you're in Hawaii places like Fisher art actually do sell the specific parts that you need. this company is incredibly predatory and its not a question of if they will extort you, it's a question of when. they tried to charge me for products that I never received after quitting both through my doctor and online. this was done before the cut off period. also, while in the process of fighting them through HMSA, they sent me more product, which I then had to return and pay out-of-pocket for the mailing fee. A year after this has happened they are now trying to come at me again for the same cost and I had to re-fight them through HMSA to send them the first letter that they got, they also consistently send me mail to restock my supplies, even though all of this has happened. it is shameful to think that a company that is built around helping people could be so disgustingly predatory, you are literally better off buying supplies at other places. I hope that people that work there feel shame around what they do to the communities that them for help, "its just a job" is not excuse for this type of behavior.