I went in to order up a Glock 22 and they ordered up the Glock 44. When I went to do the…read morepaperwork for the Glock I noticed that they ordered up the wrong Glock and I told them about it. They mentioned that is what I ordered and I have to deal with it. Personally I know what I ordered and they blamed me for their screw up. Personally stay away from here if you like better customer service along with not been talked to like a toddler.

I feel this place is in a decent location. Easy to get to as its off Alpine. The parking lot is a…read moredecent size and range fees are comparable to other ranges in the area. Todd was super informative and helpful. Overall, it seems like a solid place to shoot; and I might consider doing so in the future. My only concern though, was the overpowering smell of weed. Now, I don't care if people use it whatsoever (truly, I'm from California--we know how to party, ask Tupac), but not in a place where there are weapons and live ammunition. Regardless, I'll likely come in to shoot--assuming I don't get banned after this review.

They have always gotten my order right. Shipping has always been good. Great selection.read more

Jim is kind of a crazy guy, the kind of crazy that you can become fond of. He has an ascerbic wit…read morecan be lovingly sarcastic and has his own way of doing things. He is very knowledgeable and helped me find what I (at least what he thought) I needed. He did educate me on the things that I needed to know. The price I paid wasn't cheap, but I didn't pay rip-off prices that some are charging due to gun and ammo shortages (God help us if Biden gets elected). Bottom line: If I have any more firearms needs, whether it be for a purchase or FFL transfer Jim will be on my short list- if not my first call.

Helsell's is a well respected, local family owned small business. The owner and his wife are nice…read morepeople and great to do business with. They are knowledgeable and will answer all your questions. They have a decent inventory with fair prices and no big store pressure or hassles. FFL transfers are professional, expedient and affordable.

I have done numerous transfers through Helsell's, and they have always been very customer friendly.read more

Great selection, fair prices, and knowledgeable without the aloof attitude sometimes found at…read morelarger stores.

No nonsense type of business. Owner is knowledgeable and fair. He has little overhead so savings go…read moreto the customer. He also conducts several raffles during the year to benefit local charities etc. Prices on guns and ammo are great!!

Today my friend asked a joke to an employee after that I responded to it adding on to the joke…read moreafter that another employee said "Your Out" even after that they threatened to shoot us with a BB Gun if we didn't leave even thought we were already leaving? Even after leaving and waiting outside the store they came out and told us to get off their property or they would call the cops even when we moved to the public sidewalk? Once my Friends Parent came to confront the worker, they denied it but the other employees didn't? And Even a Different Dunham's Employee said, "I see where your child gets it from" Is that what a Dunham's Employee should say? and to the Dunham's Employee you know who you are the situation could have been handle way better than how you and your fellow coworkers handled it.

Please allow me to preface this review by saying the following...if you are looking for a quick…read morereview, this isn't it. The next matter is very simple, it's just in multiple "parts". I state my case according to the following adage, If you haven't done anything wrong, you have NOTHING to worry about. I went to Dunham's on South 27th Street ( in Milwaukee ), to look for a specific firearm for ownership. There is a fair to good selection to choose from. Honestly, there is about a 60% chance you WILL find what you want at this particular Dunham's Sports location. If you want something specific , you will either order the item requested through the store, or order the item online and pass delivery to a retailer/ dealer who has a valid FFL, or do what I did.... keep shopping until you find the one you sought for soooo long, like I did. Tim was the gentleman who assisted me with my purchase. He did a fine job. I wish him the best. I asked Tim if we could look at the item I wanted to purchase. He agreed. It took me about two minutes to decide which firearm to purchase. Then it gets easy. First....You pay for your "Background Check". Then you WAIT! Understand that the State has limited resources, and can't get back to Dunham's right away with a decision. Be patient, that's the State of Wisconsin and that Federal Government, not Dunham's. I went back the next day to pick up my firearm. Tim was there and ready to go. A fellow employee was also on hand to "second" the actual transaction. This is company policy...ROLL WITH IT...and again be patient. Tim presented me with a checklist that had to be completed with the sale, it's a great way to make sure all points are covered with the transaction. One other thing, PLEASE understand that Dunham's Senior Management at their Corporate Offices must also approve the sale of any firearm. This is an extra "layer of security". Tim and I went through every point on the checklist. I'm not going to tell you what's on this list, it would discourage cooperation, but the only point to this is true: "If you have done NOTHING wrong, You have nothing to worry about. The last point was to pay for the item, and be escorted to the door where Tim gave me the paperwork and then the firearm. This guy was GREAT, professional, thorough, and accommodating...HOWEVER, don't even ask for shortcuts, bypasses, or freebies.... Everything was done by the numbers, NO laws were broken. I received GREAT service and purchased a GREAT firearm at a GREAT price. The service was GREAT too. Thanks Tim. Thanks to Dunham's.... Well Done!!!

They were an absolutely fantastic local gun store. I'm not sure what happened to them, one day they…read morewere there and the next, not. I bought all of my firearms through them, and would not mind making all of my future purchases through them if they are still around. I heard Bernadette retired, congratulations to her. I hope this business is still around.

I purchased a firearm online and selected North American Firearms from their list of FFL's that…read morewere local to me after I sent over a quick email confirming the service and fee. Communications were handled via email and everything went as smooth as it could. Bernadette and Jeff are some of the friendliest people that I've met in this community and I will certainly be doing business with them again in the future. One thing to note - some FFL's will start the waiting period at the time of sale as described by the Illinois State Police as it relates to gun sales and transfers. Some FFL's will start the waiting period as soon as you fill out the Form 4473. It's neither here nor there as to who is doing this correctly but at the end of the day, your FFL policies is what you end up following. North American Firearms starts the clock upon filling out the 4473 so just keep this in mind. Best bet is to make the online purchase, head over to fill out the 4473, and by the time your firearm is received by them your background check should be clear and you're good to go.

I frequent this establishment fairly regularly and have always had good experiences and service. If…read morethey don't have what I want, they offer to order it for me or at least check into pricing and availability. I usually save them the trouble and just order what I want online and have it shipped to the store. I've also bought plenty of other things there as well.

Looking for a new 30-06 and am trying to decide on a couple different brands and or having one…read morecustom made. It didn't take me long to realize that the person I was talking to was less than eager to help or answer questions, so I moved on and am going elsewhere. Similarly, they had limited inventory with just a few used rifles available.

Excellent Customer Service. Excellent Prices. I've bought…read moreseveral in stock items from Jeff and have special ordered even more. Always very helpful, and friendly. If he doesn't have it in stock he can get it. Even with some manufacturer's expected long lead times it seems Jeff can usually beat those shipping estimates.

From the owner: We carry all types of guns and ammo. We also do transfers ($50) and special orders.read more