I needed a job done quickly and correctly. My basement needed to be painted. Tim and his crew got…read moreright on it and did an excellent job. I was impressed that after the job was done and payment was made, Tim called me two times to make sure I was completely satisfied with the work that was done. Mark M.

I am a disabled, unemployed, female Army Veteran diagnosed with PTSD. My goal with having my house…read morepainted was to create a fresh space that I could comfortably live in while I continued to work on healing from my PTSD. Unfortunately, my experience with Cole Painting became disastrous. Instead of the professional, experienced, and reputable painting company that I was expecting, I discovered I was working with a hodge-podge group of amateur painters that had no knowledge, experience, direction, or supervision. Pros: -Team started quickly -Team was polite and friendly -Tim Cole (owner) offered to paint two additional closets and one cabinet interior at no additional cost Cons (Team/Process Quality): -No supervisor or foreman -No accountability -No determined workflow which led to a "musical chairs" style of work - moving from project to project throughout multiple rooms -Team members changed throughout the process -Floors and personal property inconsistently covered The result of the above is that no team member truly knew who was working on what, who had completed what, or what needed to be done next, which led to areas being partially done, poorly done, or not done at all. Also, due to the lack of supervision, I felt I needed to remain at home at all times, but due to their chaotic workflow and a lack of consideration for my ability to function in my home, I ended up being sequestered to a single room throughout the entire seven days that they were there. Prior to the completion of the job, I marked the errors and inconsistencies that I found and wanted fixed by placing painters' tape to indicate areas in need of attention: paint on the floor, cabinets incorrectly attached, poor and wavy lines in corners, paint splatter, paint drips, areas without caulk, nails painted over, holes that weren't filled, paint on fixtures and hardware, streaks, areas that were missed entirely, such as the baseboards in the bedroom, and the list goes on. They then attempted to "fix" these issues.  After the job was finished, I noticed some of the same and additional issues: Cons (Work Quality - see photos): -Paint splatter on floor -Hardware improperly re-installed -Cabinet handles with the wrong screws resulting in handles protruding from drawer/door face  -Doors no longer closing properly -Paint on cabinet handles, hardware, face plates and personal property -Flat paint used indiscriminately in inappropriate areas, i.e.: Kitchen cabinets painted half flat and half semi gloss; window trim half flat and half semi-gloss; chair rail half flat and half semi gloss; door frame half flat and half semi-gloss; and more -Not enough paint or no paint in some areas/too much paint in others -Poor paint work: lines not crisp, wavy lines, overlapping paint, streaks, visible brush strokes -- amateur quality work On the last day, Tim returned for payment. He brought receipts for paint and materials, but NO FINAL INVOICE. Tim told me three different amounts, on three different occasions, owed from these receipts. I refused payment because it was never stated in the agreement that paint and materials would be an extra cost. I assumed the agreement was all-inclusive. I paid him the agreed amount ($8,700) plus $300 to cover two closets, two cabinets and the front and back entry doors, totaling $9000.00. He did not ask for the extra payment; I decided to pay him more because I requested the extra work. Tim became agitated and argumentative because I declined payment of the receipts. Fortunately, I was not alone and had a support person with me, which kept the confrontation from escalating. He took the check and left. I DO NOT RECOMMEND COLE PAINTING! *BEWARE of the quote app, Invoice Simple, that he uses. He will text you a single link and that link will remain the same, but the quote that you'll be directed to can be adjusted at will without a paper trail or date change. Print/Save the quote as soon as you gain access to it so you have a copy of the original for comparison.

Outstanding job, beyond our expectations! Hard working, friendly, and with diligent attention to…read moredetail. Everyone followed directions to a T. Loved working with Sean our estimator, Caden our project manager, and all of the painters. I would recommend them to anyone and use them again in a heartbeat! Very fair price!

I have been dealing with this nightmare for 1 1/2 years now. I hired Two Day to paint my newly…read morepurchased house in Fall of 2024. They sent clueless subcontractors who spoke no English, and caused extensive damage to my home. Two Day has refused many requests to fix anything unless I pay them in full first - leaving my new home in horrible shape all this time. They used a wood stain(NOT rated for metal, per the MDS) on all the metal downspouts, gutters, and patio door causing immediate and extensive bubbling/peeling of the paint. A proper fix would require everything to be completely striped and redone with a properly rated product, and the labor cost of doing so would be enormous. No other contractors I talked to wanted to touch it and recommended full replacement. My quoted replacement costs for the damaged items is just shy of $25,000! Two Day is now trying to sue me for full payment plus ridiculous fees and interest, while shirking any and all responsibility. It is due to a small clause in the contract that states "All disputes will go through NARI mediation and arbitration" that they have avoided taking any responsibility thus far. What the contract doesn't say, is that going through NARI(National Association Remodeling Industry), which Two Day is a member of, requires a $2000 non-refundable upfront fee! There is no way I was going to hand over an additional $2000 to their questionably 'unbiased' member organization just to get them to fix their mistakes and satisfy the original contract. As I refused to pay the $2000, Two Day and NARI conducted some kind of kangaroo arbitration hearing without me present, refusing to allow any of my evidence of their negligence and damage. The arbitrator only heard Two Day's lies and omissions and ruled in their favor. Don't make the same mistakes I did. Stay FAR away from Two Day Painting, and for that matter anyone whose contract demands that disputes must go through NARI's $2000 Clown Court. ------------------------- Re: Garret's response on April 8th I've never worked with you Garret on this matter. You haven't been out to my house to see the results. But I think the photos paint a pretty clear picture for everyone. The fact that you can't refute any of my points is also very telling for all. Despite the weaselly way you try to reword things and frame them in your favor, it's all essentially just lies by omission. Because you know full well: 1) You used a wood-only stain on the metal parts of my house against manufacturer specifications. Your negligence here is clearly documented. 2) All of your 'generous offers' were contingent on you getting paid in full first. As if I am foolish enough to give up all my leverage and just trust a company that has already demonstrated extreme negligence and damaged my property. 3) I absolutely did NOT ever refuse to participate in the mediation or present evidence. I refused to pay a surprise $2000 non-refundable fee to NARI that was never disclosed in your contract(you REALLY should!) - and because of that I WAS BARRED from showing up and presenting any of my extensive evidence. Why would someone throw away another $2000? When the best possible outcome would be NARI forcing you to send the same terrible workers of questionable legal status back out and hoping for a better outcome this time. Your MO is clear. Promise anything verbally - do everything you can to avoid it being documented in writing. Send the cheapest bargain basement subcontractors to do a rushed job. Then use your warranty to hold over dissatisfied customers heads so they don't complain or leave you bad reviews - because they already paid you in full and they are just hoping you will show some shred of decency and professionalism and maybe fix some things. If you had any at all, you would understand that it is unethical to negligently damage someones house using improper products for the material getting painted and then demand full payment before you will even attempt to fix it. You would understand that it is unethical to just ignore multiple items that were promised in the contract and in writing that objectively and admittedly went unfulfilled - and then demand full payment. As far as me "honoring the court's decision" - you know full well no such decision has been made because the matter has yet to see a courtroom. NARI's one-sided $2000 pay-to-play arbitration hearing is not court. I hope you can reflect on this and do the right thing Garret. I'll offer you the benefit of the doubt since it's possible you were not provided full information by Eric Rauterberg. But if not, let me be clear: You are not going to get away with this

I requested a quote back in June. They came out and looked and then ghosted me. I tried calling…read moretheir offices numerous times and left messages.

Showed up late, never sent quote. I sent them an email Monday and still haven't heard back...it's…read moreSaturday. Maybe they have a two week response time? Wouldn't recommend

needed some work on the outside of the house and even with them having a busy schedule they're…read moreable to squeeze us in and get the work done quickly and professionally. with it being a rush job, they still didn't overcharge us and us price. I would recommend them to anyone that needs work done.

Got a call out of the random blue, some girl who wasn't speaking clearly and was in a loud call…read morecenter of some sort said she was from here without indicating why she was calling - it came across like a telemarketer, 100%. When she mentioned some items that I DID request through Thumbtack, I was putting two-and-two together; but reputable businesses just reply to the inquiry from wherever they got it (Yelp, Thumbtack, Anji, etc.), not just call like a telemarketer. She said, "well, information just gets put in our computer and we call". So basically, farming leads like a telemarketer instead of actually caring about the customer's specific requests (that they be contacted the same way they reached out). I asked her to remove the contact detail - she hung up without acknowledging or apologizing. So basically, just like a telemarketer. Avoid them.

Tip Top did not explaine the insurance part at all when getting a new roof. Tom said there was…read moreexrta money in the insurance claim and recomeneded we get new gutters with that money. When the job was complete he asked for additional $2800.00 out of pockect for the gutters. He stated he told us that. He never did and made us feel that we were the dumb ones. Called me stupid and turned everthing around on us. When going back and forth with this clown he kept telling me to that I need to go smoke a cigarette. He said it would calm me dowm. Reason I was upset is because Tom does not let you talk. He will talk over you and bully you. His business seems like a small con operation to rip customers off and make them feel like it is your fault.

Everything was explained well and project was seamless start to finish. Chad communicated and…read morefollowed through on each step of the process. Couldn't be happier!

The owner has done a really nice job painting my 3 bedrooms and living room. I rehired him to do…read moremy kitchen and basement. He is very professional and on time finishing job as per contract. I had 3 other painters come out for estimates and he was cheapest quote and did a super job. I'd definitely recommend him.

This is the second apartment they painted for me i highly recommend this painting company. They go…read moreabove and beyond there way. nice work guys.

I wanted to say thank you to Darren for all the painting he did on our rental property. The job…read moreturned out great! Rates were very fair, and I'm extremely happy with how it all turned out! Darren just responded to another question of mine and couldn't have been nicer. I know we'll be using him again in the near future.

Solid company. Had them do an interior rebuild/renovation- Went smooth, super friendly,and…read moretransparent. Everything was detailed and outlined as far as prices and process.

I recently hired JA Homeworx, LLC for a roofing and siding project, and I regret choosing them for…read morethe job. While the initial communication was professional, the final result was disappointing. They subcontracted the work, which I wasn't fully informed about upfront, and the quality of the work clearly reflected that decision. The attention to detail was lacking, and even today, if you closely inspect my home, you can still see the inconsistencies in the work. When I reached out to the company to express my concerns--not only about the aesthetic issues but also about water spots and condensation forming on my ceiling--their response was slow. Jeff quickly dismissed my concerns, suggesting I get a second opinion if I wasn't satisfied with their work or that I could refer to the installation instructions. Upon reading the instructions, I found that their contractor hadn't fully completed the job, which added more items to the list. They agreed to come back to make repairs, but the crew that arrived simply removed most of the tape I had placed and poorly applied globs of caulk around my home. I requested another walk-through of my home, and they sent Jordan out. While he was more pleasant and professional, he was still slow to respond and made me feel as though I was asking too much. As of today, four months after the initial work was completed, they've fixed what they could, applied a lot of caulk, and hope they've found the cause of the leak on my ceiling but have failed to address the condensation that forms down an entire exterior wall. Here's to putting this project behind me, while I'll have to learn to accept the poor workmanship, I'm just hoping I don't encounter issues down the road.

We had JA HomeWorx complete three jobs for us totally around $100,00. The first one was great:…read morereasonable price and quality work. The second job had issues throughout the process. First, the work is completed by subcontractors, and while the quality is great, communication is lacking. Jobs are rushed, and details are overlooked. The second job JA HomeWorx completed was at our rental in Platteville for hail damage. The repairs involved replacing gutters, the roof, and some siding. Again, the quality of their subcontractors was excellent, but details were overlooked. The three main issues were that the window flashing was not the correct color, a gutter was placed incorrectly, and water meters were removed and thrown away. They did give me a credit for the incorrect flashing color and helped the city replace the water meters. The gutter issue wasn't fully resolved, but I accepted their solution after it was moved twice. I have attached pictures. The house did not have a gutter running down the front; their subcontractors installed the gutters without knowledge of where the original ones were located. They did make multiple trips to try and resolve this issue, but this job was rushed, and details were overlooked. Jordan admitted that this job was rushed to get it completed ASAP because we were selling the house. The third job was also for hail damage on a four-unit condo building. The one issue was I was promised that we would schedule the repairs so I could be onsite (I didn't want details overlooked again). I was very frustrated that I was not given any notification that repairs were going to be made and only became aware of them when notified by one of the owners who were home.