My vintage bike had be sidelined for a while as the front derailleur fell off. TR did a great job…read morekeeping the repairs true to the spirit of the bike and bringing new life to this bike. He also rerouted the brake lines and rewrapped the handlebars to give it a clean look. Really happy with the work and enjoying being able to take the bike out again. Highly recommend if you need repairs and want someone who cares about your bike as much (maybe more?) than you do.

This business is amazing! TR is knowledgeable and took the time to listen to what I wanted done. He…read morewas sure to explain what he was going to do, an estimated timeline, and was clear about cost. Once work was finished (fine tuning the derailer and brakes), he had me test ride the bike and checked to be sure I was satisfied- I definitely was. He is a knowledgeable person who is passionate about getting people back on their bikes. I will definitely come back.

Thank you for fitting our grandson with his first "Real" bike! Appreciate the time you took,…read morefinding him a new helmet and the best part was the bell for the bike! We appreciate all of our years working with you!

Jeff helped us as soon as soon as we walked in. My son's bike chain kept coming loose and he…read morebrought it right back to the mechanic to describe the issue. I wasn't able to catch the mechanic's name but he was able to fix it within 10 minutes explaining a bolt had fallen off, but he was able to replace it, realign the bike, fix the chain and put air in the tires. Everyone there was friendly, professional and kind. We will definitely be back!

great service! tune…read moreup and install of bike rack. Owner was kind! Support local small businesses!

Do not go here! The place is really run down and nobody in there seems to know what they are doing…read more First, they were going to charge us right off the bat for a tire without even looking at it and I told them it could be just the inner tube, which it was. Went to pick up the bike, everything seemed good but the next day the front tire became flat again. We never even rode it. Took it back and and explained what happened. "John" who worked there said he would not look at it or do it for free. He even accused us of riding the bike and puncturing it. We told him, how do we know you guys even fixed it? John was really rude and very unprofessional. We walked out of there and never going back to this run down place.

I took my bike in to this store to get the brakes replaced which I expected to be about $200. The…read moreperson that looked at my brakes said that he believed that this particular brake system had been recalled by the manufacturer. He checked and was sure that I was a candidate and said that I should take my bike in to an authorized dealer and they would replace them for free. Sure enough, my BF took it in to an authorized dealer and they did it for free (after they tried to charge us $100 for labor which my BF protested). I don't know another place that would help me out in the way that they did. Highly recommend their services!!

I've been coming to The Bicycle Business for about a decade now, and have never had a bad…read moreexperience. Super friendly staff, very knowledgeable, super fast, and the prices are good. I used to do all my repairs on my own, but I like The Bicycle Business so much I always take it there now.

February 2025 review. Owner is Damien who absolutely ripped me off. I never wanna slam a small…read morebusiness ever but the receipt just goes to show everything. I went in to get my bike tuned up and tires changed because it was due time. I rode my bike once a week, love my bike, generally no issues at all. The initial quote was $225 for tune up and new tires change (me bringing the tires.) When Damien assessed the bike (the owner), he said there were some things wrong with my brakes and he wanted to bleed them and fix the brake wiring. I had no issues with my brakes whatsoever but he seemed honest at the time, so I agreed. The new quote was for $420 for fixing brakes, tune up, and new tires. Meanwhile my bike is in the shop 1 week now. $420 was very expensive to me, but I just went with his opinion. Fast forward, this guy Damien calls me again and says he found issues with my wheel and needs to redo some of the hardware on the rims, he literally over the phone told me it might be $30 more. I say fine whatever. Damien calls me to tell me the bike is done, this is two weeks now. And I go to pick it up. When I pick it up the bike was $610!!!!! This was absolutely ridiculous and unprofessional. I argue with him because he never ever told me the price would be in the $600 range! I would have never agreed to that. I have to argue with him a little and he only takes the total down to $570! This bike shop is completely unprofessional. At what point would I approve $200 worth of fixing on rims? For my total to go from $420 to $610. Damien is completely dishonest, and never told me the costs and added so many unapproved costs. Why would I pay you $40 to clean my bike, I never asked you to do that yet you charged me for that! I will never bring my bike again to this place. The owner is a crook, the receipt does not lie!

Lazy and bad customer service. Went in to ask about a specific issue and dude went off on tangents…read moreunrelated.

Beware of this company!…read more I had a terrible experience and the customer service was so bad that I had to let anyone reading this know. I purchased a larger ticket item (solar power system) namely an Ecoflow Delta Pro Power Station. I had fallen on very hard times as my grandmother contracted COVID and needed tons of medical attention. So, I reached out to let ebike haul know about my family emergency and they told me they would not be able to refund my order since it was already being processed. Processed not shipped okay so keep in mind that they could have stopped the order if they really wanted too. I even asked for the shipping companies number and ebike haul refused to give it to me. The woman I spoke to was especially nasty claiming that the only way for me to return my package would be for me to wait for it to arrive to my residence then pay shipping and a processing fee... no empathy or even sympathy. Now here's where it gets out of hand. My item was shipped and took over 2 weeks to never arrive only to find out my item was sent back to ebike haul. Do you think after ALL the back and forth with them they would have the decency and/or customer service know how to call me and let me know. Not get this! I was still charged $120 "processing fee" even after all the inconvenience. Unbelievable! Don't do business here or you might be next

I placed two orders for EcoFlow Delta Pro accessories. The items were backordered at the time, but…read morethey shipped the products promptly after they came back in stock. I received the items with no issues.

So I really wanted to like them and support a local small business. However our interaction thus…read morefar with them has been a literal nightmare. My boyfriend ordered a bike for me from them that I've been wanting. A week goes by and there is no word on the shipment status of the bike. My boyfriend repeatedly calls until he reaches someone who tells my boyfriend he can go pickup the bike that night at what ends up being some apartments. My boyfriend takes the bike home and realizes it's not even the correct color of the bike he ordered. He calls the guy back and the guy says the one he actually ordered would be out of stock until January. So he could keep the bike or return it and wait for the correct one to come in. My boyfriend says he will talk to me about it and get back to him. I tell my boyfriend to just do a full return (the box hasn't even been opened) I decided I'd rather go with a different bicycle. He calls the guy literally just 30mins later. The guy doesn't answer, so he leaves a voicemail explaining it all. It has now been about a week and we still haven't heard back. It seems as though they are ghosting my boyfriend and now we are unaware if we can even get in touch to return this bike. We have tried emailing and calling numerous times. If there is no response in the next few days I will definitely be reporting them to the Better Business Bureau. What was supposed to be a wonderful Christmas gift is now turning out to be a Nightmare Before Christmas. This is so frustrating!

Just took my new LA type 001 for its first spin. I should be arrested. It's a crime you let me have…read morethis bike for this incredible low price!!! The LA metro bike share bikes are a disaster on DTLAs streets but the LA just floats over the rubble, and every time I went to shift gears I put some muscle throttle into and realized I didn't need to. Accessible $$, sick with style, for still one of the best inventions ever. And thanks for all the pre-purchase help answering my silly questions. Loving this bike. You are my heroes!

We found this shop via an ad I saw for them at Suzy Q's, and was not disappointed that I checked…read morethem out! They were able to add a 3 speed gear to my wife's cruiser, and she loves it. Highly recommend! Great shop; cool people.

One of the few bike shops that fits my style. Too many racing shops around here…read more It's a tiny shop, but I realized that anything you want that they don't have is probably in abundance at any other shop. The owner is a pretty nice guy too! Talked to me for a while even though he knew I couldn't afford anything at the time. Definitely going back as soon as I can!