I love these folks! I went in to get a couple of new tubes installed after having trouble changing…read moreone myself due to stubborn tires. Not only did they replace the tubes, but showed me a couple of tricks to make it easier for me next time. He then took the time to ensure brakes were adjusted, shifting cables were clean and adjusted, and even checked the headset to ensure it was safely snug. I couldn't be happier!

I am finally writing this review because I recently went to a real bike shop. Wow, what a…read moredifference. This store lacks the professionals needed to provide quality service. My tires exploded in my car because the tech overfilled my tires. Then, they tried to blame my tires instead of taking responsibility. Oh, and I have tubless tires, which means the liquid got all over my car. Next, they claimed they couldn't fix my squeaky brakes because I need a special type of brake pad. Just took them to another shop and they were able to swap them out. Lastly, their tune-ups literally take weeks to complete. How is that even possible?! Really cute store setup, but honestly, complete airheads fixing bikes who actually know nothing. I might as well try to fix my bike instead. Go somewhere else on Colfax to get bike repair services. You won't be disappointed!

Extremely profesional customer service! Blake and Grant were exceptional. They helped to bring my 2…read morebikes back to life. Even though I came 5 minutes before closing, they didn't rush, stayed overtime, and made sure my bikes were safe to ride. They were kind and friendly. I would highly recommend mikes bikes for tune ups and purchases

Great job guys. The only drawback was that it took quite a long time to get into their schedule…read more But that is testimony to how busy they are: very pleased. Thanks.

THIS STORE IS NOT HONEST! I am a high mileage daily…read morecommuter. I bought a helmet online. The site had sizes listed as S-M-L but not specific sizes. I ordered M. After I ordered I found the helmet elsewhere with actual CM sizes listed and realized L might fit me better. I contacted Epic Cycles right away asking them to hold the package. They said it has been flagged as fulfilled so they can't open the package at that point. It seemed from tracking and their wording that the package was physically still there. I was told to order the 'L', and I can send back the 'M' for a refund as soon as I get it. so I did. When I emailed them that I am ready to return the 'M' I was told they can't take it back since it was on sale. they knew this when they told me to order the other size and return the wrong one. First it seemed they were lazy about stopping the original package, then they lied to me directly about returning the wrong size. Deceptive to get me to order a second from them. Do not trust this bike shop. they have no integrity.

Customer support seems non-existent so far and it has been three weeks since I received my bike on…read more1/10/26. I received my bike with a bent rear derailleur hanger which rubbed on the rear wheel spokes. I had my rear carbon wheels substituted and was not told about it. I received no assembly instructions. I received random parts in the parts box that were loose due to a cut-open bag. I received no owners manual and no listing of parts included on this bike. I am very disappointed with Epic. I would advise caution to anyone whing to use them.

I needed my cruiser bike tube replaced and PJ the owner was very helpful, friendly, and…read moreprofessional. I went there with a bike that I bought second hand new which was a POS (yes, piece of S*%t), but I have to live with it for awhile since I just bought it. PJ went out of his way to give it the attention it needed to make it safe on the road, by pointing out the adjustments it needed, as well as taking the extra time to show me out to remove and replace the quick release front wheel. PJ will absolutely go above and beyond in service. His shop is super neat and clean and he does have some nice bikes for sale as well. Yes, I learned my lesson PJ, spending money on a good bike is worth it, and when I spent not much more than my great Trek bike from 1996 I should have known better (and waited to sell that bike since it still worked like a champ....just not the beach cruiser I needed in future). Definitely go here and you will not be sorry!

I needed road bike tubes and found this local bike shop. There aren't many in the northeast area…read moreand this one was the closest. With google, it was easy to find. Due to Covid, enter from the warehouse side and follow the rules. PJ greeted me and got right to getting me what I needed. It's a small space, but has the essentials and is extremely clean and organized. PJ has a lot of experience as well so he had useful tips and recommendations for taking care of my bike.

Our bikes needed some love after our long winter, and I am so thankful that this is our…read moreneighborhood bike shop because they could not have been kinder, more knowledgeable, or more professional. Grateful for the service provided by staff member Aaron, as he was a good guy who knew his craft. I appreciated his friendly way, and he was helpful in also finding me a new front headlamp. I love supporting local, independent businesses, and they earned my future business with this random visit.

Specializes in Specialized. Right in Central Park town center. Good people, cyclist equipment,…read moreclothing, on-bike food and snacks. Little pricey, but so convenient and helpful.

Fast and friendly service! We had to pivot from our usual neighborhood bike shop after being told…read moreit would be several days before they could put on a new tube. Searched for alternatives and called before making the mistake to lug the bike in/out of car again. The associate that answered was warm and could get us in right away. When we arrived, we were greeted and taken to the repair area. The pups in the shop were incredibly friendly too! The total cost was $23 and they were able to get it done quickly. This will be our go to spot for bike needs moving forward.

Nice, fun, knowledgeable, and respectful. The atmosphere is pleasant and the people are helpful.read more

Excellent service center for bike repair. Very friendly folks who love bicycles. Great selection…read moreas well.

The place for Giant and Liv bicycles as well as most parts you might need-nice to have this store…read morein our region! This shop offers a good selection of these bicycles along with helpful and friendly staff. It reminded me of a neighborhood bicycle shop. I am shopping for a bike and wanted to try a certain Liv. There is a nice office park area to test ride a bike with little traffic and bike lanes over plenty of roads. And the tax rate here is only 6.75%. A very large selection of bicycle bells and lights!

Second time Tommaso bike owner and will always be a customer for life…read more Chris and his team always do the right thing for their customers and their bikes are priced right and light years better than what you'll find from bikesdirect or the other places that sell Motobecanes and Windsors and Gravity bikes.

I bought a Tommaso Forcella on Giant Nerd. The guys in chat helped me to pick the proper size…read morebefore I ordered. They helped me throughout the process of ordering, and when I ordered the bike, they remembered who I was when they packed the bike! They wrote me a message in the box (handwritten) and when I received the box, I was really surprised by the nice note. The bike was packed well. I didn't have any problems with assembly. The bike was relatively easy to assemble. When I bought the bike, there was a promotion for a seat bag, water bottle, air pump, and bike tools. All of those items were included with the bike when I received the bike. Upon riding the bike, I realized that it needed some adjustments so I took the bike to the local bike shop. They made the adjustments and the bike rode fine. I contacted GiantNerd in chat and told them about the adjustments. They were very nice and understanding when I explained my concerns. They gave me a credit in the same amount of the invoice of the bike shop. I thought this was really fair. GiantNerd takes the time to listen to the customer, help during the ordering process, and is open for feedback and reviews. I left a positive review on GiantNerd's website as well.