Want to give a shoutout to the closing team that was there on 3/5/26. I was having an allergic…read morereaction post fligjt and showed up 10 mins before closing. the staff brought me back immediately and were all very kind and attentive for being near closing time. 10/10 recommed

This is a stop I highly recommend if you're feeling under the weather and are at least somewhat…read morecertain it's not something dire. This time I was smart and made an appointment (it's not difficult to get a next day appointment). This made the process much faster, as well as the fact that I had been before so they have my information. Front desk was wonderful - warm and efficient. Med tech was just fine although said something weird about "if this gets worse go to emergency" - huh? Is there something I should know? LOL. Doctor was just fine as well. Later that day I met a guy at the pharmacy having the same concerns as I was and poor dude had NOT been to the doctor (there's no way he was going to get better without a prescription; over the counter not gonna do it) and I told him: Go to Indigo!

I haven't even been seen here yet, and I am already dreading it. I'm about to have my ND send my…read morereferral to Seattle and will just have to stomach the drive. The receptionist who handles the phone and faxes is abhorrent. Imagine being the front line for a place that is supposed to issue care and being a short-mouthed drone devoid of any emotion. I've called to verify my referral for cardiology so that I may get answers in what is going on with my heart, but she keeps claiming that no fax has come through. She said that yesterday, but in fact the fax had come through because they sent a response back to my ND needing clarification on something. She responded back at 3pm yesterday. When I called to confirm today, she immediately said no, I informed her I verified with my ND and mentioned the back and forth yesterday and she still said she didn't have them, that she manned all the faxes so she would know. Firstly, lose the attitude. Maybe you made a mistake, you're not going to take 3 seconds to double check? SHE NEEDS TO BE FIRED and work in a job where she doesn't deal with people. **Editing to add: Two stars given back for the OTHER receptionist I talked to that helped me to figure out what actually happened with the fax, rather than just write me off. They need more of you.

While this facility is our local hospital, the patient experience has been unsatisfactory…read more Specifically, the initial diagnosis for our daughter was incorrect, requiring us to seek further care at Children's Hospital. Furthermore, we encountered significant deficiencies in the hospital's operational systems, which appear to be outdated. This extended to the administrative processes, where a billing dispute resulted in the immediate referral of the account to a collections agency without adequate resolution attempts. Given these experiences, we would not recommend their medical facilities in the future.

I've been coming here for about 5 years since it near my job and super easy to be seen in a timely…read moremanner. Jackson is my favorite!! He is always so kind, knowledgeable, and caring!! I've never see.n him in a bad mood! And he truly cares about his patients!! 5 stars just for him!! And the MA is Amazing as well!! His name is AJ!!

They refused a VA medically covered disable veteran at this urgent care. I don't know what is going…read moreat this clinic but if you are a vet, go someplace else, they won't help you.

They are great! My very first time coming here, (my very first child) & they did GREAT!…read more Scheduled for 11am & came exactly 15 minutes early into the building to check in. Now! Leaving around 12 noon which is GREAT! Asked for it to be a surprise so now it's going to be a fantastic gender reveal on Sunday ! LOVE this place, and great service. Focused workers, while the student in my room was being trained, she did great!

I had to visit MFM again, less than thrilled but always excited for a yelping opportunity. A…read morestrange coincidence, I got a bill today from my last visit, that's how complicated and long that billing took to finalize with my insurance. I was happy with my service today. I think the issue is the incompetent woman out front. I am 37 weeks pregnant, which is ALOT different then 20 weeks. I don't need a full bladder for them to see anything via ultrasound, as if I have control over my bladder at all! If I really have to pee, I'm gonna pee. At 20 weeks you need a full bladder. This is a basic thing. Furthermore, you tell me to be 15 min early and you want me to hold it for 45 min or more...puhleez. You should know better. Everyone else was friendly and helpful, they got me in and out quickly. Again, the first point of contact whether via phone or walking in seems to be the issue.

Got here right when they opened on a Friday and it was chill. Only 5 patients (including me)…read more I came for a pre employment screening with my water bottle and a quarter full bladder. By the time I got my text to fill out the pre-registration online and completed it, I was ready to give a urine sample. I got drug screen, physical and fit test in 1hr:15 min. Everyone was SO NICE!! Facility was very clean. I would 100% come back for any urgent care needs.

I was the first person in the clinic to check in they put me in a room and had me wait over 2 hours…read morefor a physical concentra I hope you guys shut down and go bankrupt

I am extremely disappointed with how I was treated by the staff at this breast center while I was…read morein severe pain and seeking urgent care. After days of unbearable breast pain following cyst drainage, I called to try to schedule an ultrasound. I was left on hold for a long time and then told by Angelica that the only available time was 8:45 a.m. I already had an appointment at that time, and despite explaining that I was in significant pain, no other options were offered. I specifically requested that she not contact me again because of how the call was handled. The next morning, I received a call from a woman named Veronica. She did not identify where she was calling from at first and had a very rude and dismissive attitude. When I explained that I needed an appointment and asked if she had received the information from the previous staff member, she became argumentative instead of helpful. I actually had to tell her to calm down because of how she was speaking to me. She then claimed they had offered me multiple appointment times (8:45 or 9:45), which is not true. I was only ever offered 8:45. When I said I could come at 9:45, she responded rudely and then hung up on me. I am the patient. I was in pain and being told by urgent care that I needed to return to the breast center for imaging. Instead of being treated with care and urgency, I was made to feel like a problem for needing help. I have never been treated this way at any doctor's office in my life. No patient in pain should be spoken to like this or hung up on. I will not allow Angelica or Veronica to contact me again and I do not feel comfortable returning after this experience.

The Breast Center and Patient relations at Valley Medical both followed up with me. They were able…read moreto get me an appointment only a few days later instead of 10 weeks later! ---- original post --- Valley Medical Breast Center scheduled my DEXA scan and it was about 6 weeks out. They cancelled it with 4 hours of notice saying they did not have all the stuff from my regular doctors office to do it. The next appointment was 10 weeks out. If they had let me know with even a few days I could have sorted this out. In fact my doctor did say that they had sent the information over, so it was just some kind of communication mix-up. Final confirmation that my appointment was cancelled was at 7 am for an 8:45 appointment. It took me only 1 hour by visiting my doctors office, to get the right communication to happen. --- end original post ------- I would give 5 stars if they could figure out what in their process they can change so that the patient can be notified that there is a problem. The fix still gets the test too late for my doctor's appt to get the results.

Valley Diagnostic Imaging Services is located in the same complex as Valley Medical Center. There…read moreis plenty of available parking in a nearby parking garage, and a sky-bridge offers quick and convenient passage over. The building itself is fairly typical of most hospital buildings, but rather well signed so navigation through the halls was remarkably easy. The Imaging Services was found not far away from the little coffee stand and check in was easy and painless. The lady at the check in counter was courteous, and explained the process to me. She provided me a sheet where she wrote down her name and told me that every time someone new was to talk to me that they would also write down their name and position for my reference. I found this to be extremely helpful, not often do I successfully remember medical professionals' names if I don't see them regularly. The reception room was medium sized with a large aquarium off to the side. It appeared that a children's play area was also located beyond the aquarium, which was a nice touch since that allowed the kids to play in privacy instead of having random people watch them, and the random people could also have their privacy as well. I didn't wait long before the imaging technician called my name. My appointment was right on time. I was lead into a room where they did their ultrasound and the imaging technician took my paper and wrote down her name and job title. She then explained to me in detail what was going to happen. The nice thing about it was the goop that they spread on my skin was warm. The last time I did an ultrasound the goop was cold. I didn't think much of it at the time, but with warm goop I realized how much nicer that was. The technician was very friendly, courteous, and easy going. I felt very at ease with her. When I asked questions about what she was seeing she moved the screen my direction and explained all the shapes that displayed on her screen. After the ultrasound was done she left momentarily to see if the physician wanted to ask any questions or see anything, and then came back to tell me I could go. She waited for me on the other side of the door and then helped me find my way out. The whole experience was rather easy going and pleasant really. They took away a lot of the nervousness that goes into something like this.

The rudest staff I've ever seen at the doctors office. If you have the option to go somewhere else,…read moreI would recommend.

From the first phone call with Tiffany(who was fantastic) to the nurse who weighed, measured and…read moretook vitals(also great) doctor was thorough and had great bedside manner to the office people who looked up information we didn't know exsisted-a fantastic experience. I would recommend this clinic anytime you need a pediatrician.

I've had nothing but a positive experience with this clinic. We are always seen in a timely…read moremanner, and the nurses and doctors are great. I've had to call them a few times for a last-minute appt. when my baby was sick and they got us right in.

My primary provider left the clinic she was working at one year ago. She ended up joining this…read morepractice and I'm very glad that she did. They use my chart and everything is communicated quickly and effectively. If I need to refill a prescription or change an appointment I can go online and do it quickly. For in person appointments, there is adequate parking at the location. Very close to IKEA in Renton. The MA staff is very friendly and quick to get everything charted. I have not had to wait more than five minutes to see my provider when I come for appointments. I have been to their lab a couple of times for blood draws and the process is very quick and efficient. Overall great experience

I see Dr. Wang, Dermatologist, at this location. He's great! He seems like a genuinely kind person,…read moreis knowledgeable, and listens to everything I need to share. He also responds quickly on mychart when I send him a message and I can get in within a reasonable amount of time. I absolutely recommend him!

No complaints! Friendly, helpful staff and never keep you waiting too long. They all seem to be…read morevery knowledgeable and experienced. Recommend them.

Was here for a test, and they have signs everywhere asking to post reviews so here you go!…read more 4 stars instead of 5 because I was told the total time of the appointment was 30 minutes. It took 20 minutes to be taken back and the tech told me I'd be there for at least another hour. Shared with her the mishap info I was told for awareness. Friendly and kind staff. Got extra help getting my shoes on since I couldn't do it alone and appreciate it. They have patient parking near the front but it's not handicap accessible so if you're in a chair or using a walker, find out if they have another entrance.