I found out I had a major leak from my bathtub. Matt was here that day to check out what was…read moreneeded, and back a couple of days later to complete the job. He's very friendly, knows what he's doing, and I learned a lot from him about how to maintain my plumbing. Great guy. I highly recommend him.

Mark showed up on the Sunday of Labor Day. It was a leak on a 1984 mobile home . He was very…read moreresponsive and helped immensely. You can imagine how concerned we were for a service hall on a Sunday of a holiday weekend. So, so happy to have found Mark.

Rick and Caleb Marcus are wonderful people, let alone offer quality products and professional…read moreinstallation. Today was my Pro Water Ozmosis System Installation. It was installed in no time and looks and Works Great. Thank You Caleb. He did a GREAT job.

Very help. In what I needed to fill my rv , good quality water, 5ppm , on all minerals. They do…read morenot have a hose type fill for outside multigallon fill for rv. Container fill only inside store.

Gordon water billing department shows the kind of compassion usually we can only hope to find. We…read morehave been customers of Gordon Water for many years. Any service related issue we experienced in the past they always took care of in a timely manner. Recently due to unforeseen issues we struggled to properly uphold our end of the rental agreement. Kim came up with a solution that was far beyond what I would have hoped for or thought of. Gordon water has displayed kindness, generosity and community goodwill that we need to see displayed. Thank you Kim and Gordon Water for walking the walk.

Well, I stand corrected! Gordon Water came through with flying colors! My equipment move to the new…read morelocation was nothing short of spectacular, thanks in no small part to the expertise of technician Nick A. He handled the job with class and knowledge beyond compare! A joy to work with, he restored fully my faith in Gordon Water Systems and their commitment to quality workmanship and customer satisfaction. Kudos to your organization Tom!

Installed my water softner with no issues. Two years later, thought I was having a problem with it…read moreso I gave them a call. They stopped out the next day and tested everything, turns out everything was fine (operator error!). My parents also use them for salt delivery. Even when they are not scheduled for a delivery, if the company is delivering in the area, they always knock on the door to check and make sure my parents are all set. Fair pricing, experienced and professional with the personable, friendly service that you'd expect from a small town business.

From the owner: Lane Soft Water Provides Water Softening & Conditioning Equipment, Service & Supplies, Water…read moreTreatment Equipment, Service & Supplies Services to the Allegan, MI Area.

We have done business with Gordon Water for over 30 years. That is how long our first Kinetico…read morewater softening system lasted. When we recently realized we needed a new system, we decided to stick with Kinetico due to the 10- year parts and service guarantee, and the service we have received from Gordon Water over the years. Our Service Technician, Ian, did an outstanding job of installing and explaining the new system. He was very prompt, courteous and professional. Thanks very much. Chris and Chuck Gibson, Scotts, Michigan

We purchased our water softener here years ago and it still works! It's a convenient location, in…read morePortage, for us to buy salt for it and to buy the delicious bottled mineral water. We like West, who made it his quest to learn all of our names. I hope we get back to regular hours soon. They are open Tuesday, and now Thursday, and Saturday mornings.

Over a year ago, I called to speak with a salesman. We adjusted our softener and he called back. I…read moretold him our softener was working and when it didn't work, we would give him another call. He waited over a year. I called and set up an appointment he came out and we are now one of their customers. Very impressed, we are having our salt delivered, and installed, they sent us a sheet that told us what days they will be coming out so we could put it on our schedule. They also call prior to the appointment to remind us. It may cost a little more to have them deliver our salt, but it is well worth it, my husband doesn't have to lug those heavy bags of salt down the stairs and fill the softener. We had a little problem. They came out right away and took care of it. I was also very impressed with the girls on the phone as well as their answering service that contacted the service person , the service person called us back within the hour, on a Sunday morning. Very impressed with their customer service and their service in general. I would recommend them if you're looking for a good company to work with.

Go with a small business Plumber. I screwed up by going with just 2 quotes from this Company and…read moreCulligan. They're just as bad with marked up quotes. I ended up paying $4,500 for a unit including installation. Home Depot has a better unit for $1,500. Get an independent plumber to help you out! Initial quote was for over $10,000. $3,495 for each times 3 with a quote over $10,000. Then goes on to let me see if the office can do better, miraculously comes up with the system I have that's only $4,395, to make me feel as I'm getting a bargain. Reminds me of the Car stealerships. I screwed up by going with them. Don't make my mistake. My house was already pre-plumbed to accept a water softener system. Literally cut the hose and one hose goes into the tank and soft side comes out of the tank. No discount given for the easy install. He was in and out of my house in literally 40 minutes. I've never felt so ripped off in my life.