I went back to Peet's recently and I thought it was fine! I got a decaf mocha and thought it was tasty. It wasn't overly sweet or anything and I would get it again. The interior decor has not changed in 10+ years so it feels a little dated inside. read more

Peet's Coffee - Chocolate scone - Coffee & Tea Near Me - Redwood City, California

Typical Peet's. The coffee and the drinks are good, but nothing special. The staff is quite friendly and the coffee shop is also very dog friendly, which is great. On the negative side. the place is populated by numerous homeless people, which can make the whole experience extremely unpleasant. Not much that one can do about that. It is nevertheless unfortunate. read more

18min for a small black tie & small black tea lemonade. That means there should have been at least 10 people in front including mobile orders. Wrong. Girl at the bar just refused to make cold drinks. Skipped right over us. 5/17, walked in at 10:14am left at 10:40am lol read more

Yareli helped me today and totally went above and beyond really recommended coming here staff is awesome someone needs to give her a raise.

Good Peets location with plenty of space and seating inside. I went here a few times when I was on jury duty and it's a short walk to the courthouse. People are nice and friendly here. read more

Good coffee, great people and wonderful service at this Peet's store. It's a longer drive for me than other choices, but the store is my go-to for coffee. read more

We've been drinking Peet's coffee for decades. Now we can purchase organic coffee at Costco. It's a dark roast except for the Blonde. Definitely one of the better coffee shops. Much better than St .. bucks. No offense. Just facts. read more

Trust me, they know when they are jerks. One drink while order after order flied by. No biggie if the app didn't alert that me it's ready. Blatantly nice to others while totally rude otherwise. It's not my fault you all decide to do other orders before a simple coffee. I only asked just in case someone took it. read more

Location: This coffee spot is a nice location - close to downtown, el camino, parking and farmers market on Saturday. You get a friendly hello when you walk in.. from somewhere in the store. I commend the person who does this because I imagine it could be exhausting after the 15th time. Wait: The wait to order took 5 minutes and there wasn't anyone else in line... just me waiting on the staff. Drink took a little over 8 minutes, so it was fast. Looking for a place to wait for your drink may be difficult. Very limited space to wait for your drink. I guess my name is hard to pronounce, the barista that made it didn't even try calling my name out. I had to ask if the drink was mine. Coffee: the coffee is good -- good balance of coffee and sweetness without the over encompassing coffee punch. I like their ice coffee more than I like Starbucks. I ordered the ice brewed oat milk but the amount was horrible. See attached picture. how come my cold brew is missing 15% from the top and that's me counting the foam too. Summary: good location, wait time sucks, and good coffee. I've been here a few times -- mornings, weekends, and noon -- and the wait seems to be the norm. I'll try a few more times to see if I just come on bad times. Hoping to give a better review, If not, I guess I'll just travel a little further for Philz or Starbucks. Location - Star Coffee - Star Wait - no star Interior - no star Overall happiness - no star read more

Peet's Coffee - My large coffee - Coffee & Tea Near Me - Redwood City, California

Peet's has really good coffee that picks you up quickly after a few sips. I like that Peet's now has plant-based options contributing to a cleaner planet. This particular location has a stellar staff. read more

I come here a lot. Today, as usual, I did a mobile order. Walked my dog and then go wait or pick up my coffee. Today, I waited. It was really quiet I thought maybe I didn't place the order coz you can hear them make your coffee and it seemed like a long time and still nothing on the mobile order table. I got up to ask the barista (who was wiping down the coffee area) she had an order for a chai latte. She gave it to me from the counter behind her. As I took the coffee, I asked her isn't it suppose to be left at the mobile table? She answered yeah..and that was it. Maybe she was having a bad day? read more

I enjoy the fact that you can get loose leaf teas. However the proportions of tea used and the temp of the water is way off. If you must order it; it's better to get it in person. If it's an online order it does not give you the option to order the tea bag on the side. In order to steep the tea it's a timed thing. Too little and the flavor is amiss; too long and it's bitter and not a good experience; not to mention the water needs to be steeping hot. The cups and covers are not sustainable and I'm not sure why there seems to be a compromise on the vessel which is supposed to carry liquid and hot products which leads to the other problem... the drinks are at best luke warm even when you ask for extra hot! As for the coffee options they are pretty good but I usually go for the tea options. The ambience is as good as any coffee shop. read more

Turns off ovens early and doesn't offer compensation for wasting your time. It happens but you should make it right.

I ordered three beverages. I ordered a large coffee, small fruit tea shaker (strawberry lemon), and a small chai latte with oat milk. I tried to use my credit on the app and the cashier said that I had no credit , but that's not what it said on my end. I was in a hurry and also didn't want to hold up the line. I just paid instead of using my credit. The large coffee dripped all over the place. There was a leak at the bottom of the cup. It made a mess. The coffee and the chai latte was hot. The fruit tea was refreshing. read more

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If you go to Pete's Coffee, I feel that you're going for one of two reasons. Either you are nowhere near another coffee place/Starbucks and want coffee right away OR you want a more relaxing, soothing environment to enjoy a cup. I like this place for the second reason, but came here for the first. It's such a nice change of pace compared to Starbucks. The environment is peaceful. It's how I imagine a cup of coffee should be at home without any kids or distractions. It also makes for the perfect place to get some studying or work done. The variety of menu items is limited in regard to drinks. They offer the basics of coffees and teas. They also have hot chocolate. If you like extravagant drinks or frappuccinos, I would not recommend it. If you're looking for a simple cup of coffee, perfect. The staff behind the counter were very helpful and relaxed. It was a very personal and welcoming experience. The hot chocolate I ordered was good and served with a healthy helping of whipped cream. read more

Peet's Coffee - Hot chocolate - Coffee & Tea Near Me - Redwood City, California

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By far the best one of in the area! They are fast and great. Very good team and they provide excellent customer service.

First off the coffee is great 1 star for the horrendous customer service, Not only are they non existant when one asks for help, but the younger white guy making the drinks is downright threatening and passive aggressive, i asked him if my order was ready and he told me "to wait my turn or else" , what did he mean by that ????? I left fearing for my safety and plan to never come back. I will be sure to contact corporate regarding this matter. read more

Peet's Coffee - Coffee & Tea Near Me - Redwood City, California

Great location, awesome staff! A perfect spot to work from on a rainy day. Loved the espresso with art.

This place used to be great, but now seems to be ran by people who have bever worked at a coffee spot before. The manager just walls around and is unhelpful. read more

I came here this morning and ordered Matcha green tea latte with unsweetened. It feel so warm and not too hot to sip. That was great especially with temperature 37 Fahrenheit. The cashier was nice, he asked me any sweetness for my tea, and I was really appreciate when he asked. Because sometimes I might forget to mention that. The shop was crowded in the morning, but they have many staffs working. Therefore, the line go quickly and also you do not have to wait long for your drink. read more

Peet's Coffee - Matcha green tea latte - Coffee & Tea Near Me - Redwood City, California

I am a daily visitor of this Peet's coffee. I am always greeted warmly by the staff . Jen, Riya, Jess & Steve. Service is overall excellent and coffee is always made 2 my satisfaction. It's always nice 2 walk in the store & be greeted by name. A warm greeting & a friendly smile always sets the tone for my day. read more

By far the worst coffee shop... in terms of efficiency in the Bay Area. It took almost 20 min to get out coffee this morning! They are so "hell-bent" on getting their online orders out first that the customers walking in get put at the back of the line! If you can't accommodate walk in and online orders due to staff shortages, I recommend cutting one out! I thought Starbucks was bad.... read more

This review is not for the quality of delicious coffee at Peet's, but for the staff member who clearly woke up on the wrong side of the bed and was SO unnecessarily rude and condescending to me this morning on 2/14/22 at 11:00 am for absolutely no reason. I order, pay, sit down, and wait for my coffee to be made, and then hear someone holler out my name. I go up to the barista, and because there was no label or anything on the drink, just wanted to confirm that my coffee was made with oat milk rather than regular milk because I am allergic. People make mistakes sometimes so I just wanted to clarify with the barista. I ask in a polite tone to clarify if this was my oat milk drink, and to my absolute shock, she rolled her eyes and said "YES" in the most annoyed voice. I say "Okay, thank you" as I got my answer, and then she loudly asks her other coworkers "She just asked me if the drink was made with oat milk. What kind of a dumb question was that???" Clearly loud enough for me to hear her complain about me before I've even turned around. I go up to her and let her know that I have an allergy, and that mistakes have been made before, so I just wanted to clarify. She had the audacity to talk back and doubled down on her rudeness: "Oat. Milk. It's made with oat milk. Like, it's in the name," clearly disregarding what I had said about accidental mixups with my drinks in the past. I glared at her because I was so stunned that someone would be so condescending to me simply because I clarified something as benign as "Is this my oat milk coffee?" I stood there, stunned, and then she very sarcastically asked, "Is there anything else you need? Ok bye" which was equivalent to her telling me to fuck off with her miserable tone. The three other staff members just stood there and watched this happen. Needless to say I will not be returning to this location again. I do empathize with retail workers who are probably overworked and underpaid, but this level of rudeness was absolutely unwarranted. I can safely say I've never met anyone who was so outwardly aggressive and miserable toward a stranger in my life. Wow, just wow. She really ruined my day. read more

There is nothing better than a great coffee together with an amazing service. There is always a great vibe at this location. Carol as always keeping everyone in a great mood and very efficient. I want to refer this yelp to Jen, as always very helpful but yesterday she when out her way to help me out with my peet's app. Thank you very much Jen. I love love my black T. Keep the good work Team Redwood City. read more

Peet's Coffee - Coffee & Tea Near Me - Redwood City, California

Golden Latte w/Almond Milk.. PERFECTO! Love how they now have mobile pick-up. Thank you, Peet's! Will be coming again and aYgain! Yum! read more

Peet's Coffee - Coffee & Tea Near Me - Redwood City, California

Order a pot tea and turn out to be like water Need to train your worker how to make tea I have the worst spot of tea in this Pete on Broadway so don't ever come here read more

Convenient location. Spacious seating areas; indoor and outdoor. Good service, coffee and pastries. Glad their staff is more stable now. Better than Starbucks any day. read more

I asked for decaf and they gave me regular. Come on man... not that hard. Not going to to Philz for a while.

They sometimes have Jazz on Sunday. A big plus for me. The staff is very nice. Coffee great when fresh. Air conditioned. Yay. And Veggie treats! Big improvement. I don't do sugar well. read more

After reading Jordano's recent review for Peet's Coffee and finding out that their founder recently passed on, I thought I'd give my own props to the best coffeemakers in the bay area. When I first moved to San Francisco, my roommate Earle introduced me to Peet's. He was a Peet's fanatic; it was the only kind of coffee he'd buy. I thought he was insane. My first impression was.... Jesus... this is like... drinking coal! I was still the kind of coffee drinker that Earle didn't consider a REAL coffee drinker - meaning, I didn't like it black. Taking the same "so-not-cool" approach as I did during my wish-i-could-erase-it "nicotine phase" (french inhaling, buying menthol or a generic brand), I drank Maxwell House. I used crystals. I liked cream and sugar. Earle didn't want to acknowledge we were actually roommates. So yeah, it's true, I didn't like the taste of Peet's at first. It was SO STRONG. But after a few months, I was hooked. It has such a unique taste. There is something about being a Peet's coffee fan that makes you feel like you're in this hip club. It's like going to a Liz Phair show. You and all the other fans know how cool you are just for being there. That's right, baby.... we like it strong.... we like it dark... we know the good sh*t... When I was working for an investment firm, years back, they announced one day that they'd be switching to Peet's coffee for all the employees. I have to admit... that's probably one of the reasons I stayed at that job longer than I should have. The Redwood city location has nice people working there... at least, they did when I went a few months back. I remember being really impressed by the gal with curly brown hair who got my coffee but I didn't get her name. She was super friendly and helpful - without being annoying. It's a careful balance, especially when you're probably wired on 4-5 cups of leaded java. Farewell Alfred Peet. Thanks for all the years of jacking me up on your fine, fine brew, and may you still have some way to enjoy it in the afterlife. ------------- Update: I just went in again and saw the same barista chick who was super cool the first time, and looked at her nametag - it was Jill. She's great. read more

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This is regarding customer service that I had to create a Yelp account just to post my experience. The cashier who took my order, an old lady with pink/white hair, is extremely rude and condescending. I asked if I can try and use my Peet's mobile app to pay, and she responded, "You did not do it correctly anyways because you should have told me." When my mobile app failed, she goes, "You better do your homework next time you come here." in a condescending voice. After reading past reviews of horrific customer service, I absolutely agree. read more

If I could give zero stars I would. There were flies all over the food. When I brought this to the attention of the man working there his response was, "we know. We have been trying to figure out what we could do like clean better." As I watched the woman behind me purchase a pastry that had been covered in bugs moments prior... I informed another associate and let her know what had happened she said she would make sure it was rectified and the customer did not get the pastry. She did not inform the customer or say anything to her fellow co worker. This is beyond disgusting and can get someone sick. See the posted picture for yourself. read more

Peet's Coffee - Do not eat here! Bugs on food! And they know it!! - Coffee & Tea Near Me - Redwood City, California

I really enjoy Peet's before I start my long 12 hour night shift, but they're coffee is expensive. And since this Peet's is the only one around, they're sometimes overly crowded. On a positive note. The service has always been really good and the place, including the restoom's have always been clean. read more

This is a great Peet's. Often a stop on my way to the station. Always feels like it's full of locals taking their time over some good coffee. The place is clean and comfortable. And they do a killer traditional cappuccino. Good pastries and extras too. So much better than other places around station at Sequoia. read more

Peet's Coffee - Killer traditional cappuccino - Coffee & Tea Near Me - Redwood City, California

My friend and I have have been coming here since they opened this coffee shop. We decided to meet at this location 2 days ago for a meeting. We stayed for about an hour and then we decided to use the restroom before we leave. My friend asked manager if he could use the restroom and she said no it's only for the staff. But my friend of over 65 said he had to use it and the restroom was available so as he tried to enter the Asian lady who's the manager was holding onto the door and blocking him. My friend told her look there's no sign saying it's only for staff and he was going to use the restroom. She then physically pushed him and he's elderly. As we walked out of the coffee shop they were yelling at us in front of other customers. I was shocked how rude and unprofessional this staff was. I think corporate needs to review the cameras. Once we were outside I wanted to call police but my friend said he would file a complaint. There was a Latino going guy staff that saw and heard it all as well as I. I told me friend there's cameras that should of captured it all. read more

The americano would have tasted amazing, but I couldn't get past the bad customer service. The three baristas stood behind the counter talking about my request for a cup of water to go with my americano. I could hear the whole conversation... It was passive aggression towards a paying customer. They never addressed me with their issue- so technically I don't know why I shouldn't have asked for a cup of water with my $4.00 espresso drink- they also never notified me that my drink was ready. If I owned this Peet's- I would be devastated by the quality of customer service. If I was manager I would consider this a reflection of my managerial skills- and also be devastated. The location is ideal- but the customer service is not. read more

Great coffee and staffs they very friendly and attentive. I love this place in San Carlos just to hang out and drink coffee it had a good vibe! read more

Great ambience. Cool staff. So close to the Caltrain, always lively, bustling with people. Wendell makes the perfect latte! read more

Peet's Coffee - Latte to get your Monday started. - Coffee & Tea Near Me - Redwood City, California

I want to thank the redwood city Peet's team for their consistently great customer service, especially in these stressful pandemic times. I'm a regular customer and and been (of late) ordering cold brew with ice blended like a Javiva and no,thank you, I don't want a Javiva . Every Peet's I go to, I have to take addition time to explain what I want and most times it's not right the 1st time. Thank you sooooo much for being patient, listening, and making the perfect drink for me! - Your loyal customer. read more

I love coming here to relax and to enjoy a fresh pot of tea... or a cup coffee...! I'm a student who loves tea, making Peet's a fantastic place to study. I just set up my laptop at the table or bar (there is a nearby plug/outlet by almost every table you sit at) and order a pot of loose leaf tea! Yes a whole pot. Most people don't know that you are able to order a pot because they do not advertise it on the menu, but it's a great deal because they will refill your pot as many times as you want for free with hot water. I'll sometimes hangout for 3-5 hours just reading and drinking tea and having a single pastry they offer in between my studying. The employees are very friendly and always list off their list of tea's they are happy to brew for me. The menu states only 4 types of teas but they actually have many more options to choose from, so don't be scared to ask! I'm not a large coffee fan so I don't order it all that much, but the one time I did drink just a normal cup of their medium roast coffee it was very fresh. This Peet's Coffee here in Redwood City is very enjoyable to chill, study, or just drink a yummy warm (or cold) beverage. read more

Peet's Coffee - Perfect place to study or read. Purchased a pot of tea for a little under 3.00 and they give free hot water refills!:) - Coffee & Tea Near Me - Redwood City, California