Team is friendly, store is always clean, and the coffee quality speaks for itself. Would def recommend!

Went in this morning to simply have a breakfast sandwich and a drink. The woman Taylor was so talented at being overtly rude and bitchy that she earned this review for her company. This woman should not be in a human-facing job. read more

I ordered a traditional cap with dry foam and it was made perfectly. The only thing is the cost for this tiny drink is too expensive: $4.45 read more

Peet's Coffee - Traditional Cappuccino - Coffee & Tea Near Me - Santa Barbara, California

While some people might be inclined to turn away from Peets since there are so many other local coffee shops to visit, this location has the same warm, welcoming vibe that coffee goers look for, if not MORE than most SB shops. Staff has been sweet every time I've gone in, but there is a shorter woman with glasses and dirty blonde hair that is just exceptionally nice. She's given me complimentary pastries when I've gone in just before closing and isn't at all bothered that I'm visiting 10-20 minutes prior to shut down time (unlike other places, again). I truly want to come back just to interact with her because she's so lovely and caring. Coffee is also always consistently good and unlike 99% of other places, they don't charge for milk alternatives! My go to anywhere is an iced vanilla latte, but here I especially love the vanilla latte with almond milk. It's creamy and a perfect blend of sweetness and coffee! read more

Peet's Coffee - Iced vanilla latte (stirred) - Coffee & Tea Near Me - Santa Barbara, California

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You know you're a valued customer when you lost your keys and can't make it to the store to pick up your order. Love this Peets and the great service and coffee. Thanks Jess and Jazmine. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Barbara, California

First off I love coffee!!! smooth easy to drink and not biting you back from the cup. Peets is that for me, I have a thing for Major Dickason's. Second is the Staff, the Manager Antares is Awesome! She and her Staff( Heidi, Carol, Esparza , Zoe , Lara are all so kind and address you by name. Its such a pleasant feeling to welcomed. I highly recommend stopping here for a little peace and smooth coffee. read more

Peet's Coffee - Coffee - Coffee & Tea Near Me - Santa Barbara, California

The only coffee shop in town for me! In the 13+ years I've been coming to this location I've only had one bad experience. The person in charge is always upbeat, friendly, and OH so helpful!! They're fast and efficient and SERIOUSLY have the TASTIEST pastries!! Today I changed it up and had the Havana Cappuccino and it was perfect! Just the right amount of sweet to still enjoy the rich coffee flavor! I added a Crispy Ham and Swiss sammie which the manager recommended and it was DELICIOUS!! I highly recommend both!! I think for a small coffee shop they have adequate seating and even a few tables on the sidewalk out front. They have a good sized gender neutral bathroom which was great when I was on a knee walker-enough room to maneuver-and room for a stroller for the mom behind me with her kiddo in tow. I'm in town a couple times a week and this is always my ONLY coffee stop. Grab some fresh roasted for home while you are here-yes I have PEET'S and ONLY PEET'S at home!! read more

I came in and was treated so kindly. The cashier was super patient as it was my first time here. She gave me some recommendations and made sure to warm up my pastry. It looked pretty busy and there were several people waiting for their orders. She was cool as a cucumber and made sure each customer received their order. I'd come back, great customer service! read more

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Super friendly store and personal customer interaction. This place embodies what Starbucks wants to be but will never achieve. One thing I would change he: replace the factory made bakery items with local quality ones. Your coffee deserves better. read more

Customer service is always top-notch and I love true ir coffee out of all the corporate shops. Ambiance is friendly and food is good in a pinch when pressed for time. read more

I love Peet's coffee but hands down this was the worst customer service we've received at a cafe. The lady who took our order was rude because she constantly rushed us to finish/pay and didn't even offer to warm up any of our food. When I asked what drip coffee was available she gave the most nonsensical answer and was even looking away which made it hard for us to hear her. They also didn't announce that our craft drink was ready but did this with literally everyone else including mobile orders and when I asked for a pastry to be warmed, the same woman slammed it on the counter once it was ready and it was so awkward. The place was nearly empty when we went, so there was no rush either! Highly recommend one go elsewhere!! read more

Exactly what you expect from a non Starbucks chain coffee house. It's right around the corner from my home too.

I am a loyal Peetnik for decades starting in the 60's in Berkeley. I have rarely written about the deportment of an employee. The employee about whom I write is John Conyer. He needs to be recognized for his efficiency, politeness, and congeniality as a barista at the Santa Barbara store. He always greets me with a cheerful smile and "Hi!" He always executes my order perfectly and does it with the utmost courtesy. Customer service is important, rare and short supply these days, but John has got it right. Whoever hired him knew he was a man of character. He is a real asset to your establishment. read more

My friends and I stop at this Peet's on the way to northern California, coming from San Diego. This trip up we arrived toward closing, about 15 minutes or so. The barista and service people were rude and didn't even fill an order until my husband reminded them that we had paid for it already. On our way home, the staff was indifferent, lackadaisical, and the bathroom was, according to them, out of order. They directed me to another business but it was the attitude that was bad. I love Peet's and frequent them both in my home town as well as the Bay area. I won't ever go back to this Peet's in Santa Barbara. read more

This review is specifically for Marilyn (I think is her name. She has long brown hair and is in her early 20s). I was having issues with the app and connectivity and wanted to redeem some points and a coupon I had. Marilyn tried to help me but I had no reception, so she helped me out with redemption on my drink. The manager (I think) with glasses overheard me talking about it to my friend and asked me what had happened, then went over and spoke to Marilyn about it like she shouldn't have done that. What's so sad is that Marilyn did a great job, helped me out and I would have definitely stopped by this Peets when I pass through SB again. But the manager (or lead, whoever she was) listening in to my conversation and then talking to Marilyn about the situation made me feel what she did was wrong, when she was trying to make it right. Please give Marilyn a shout out and a raise. She's great! read more

Peet's Coffee - Coffee & Tea Near Me - Santa Barbara, California

Unfortunately, my favorite coffee shop has taken a real nosedive, due to new "test" store policies, and extremely poor customer service by a certain individual who does not belong in customer service. This Peet's is now no longer selling fresh beans. Their past policy of using pillow paks, and throwing out the leftovers after 3 and 1/2 days is not happening. Now, they only sell whole pounds out of sealed bags that can be months old, because they also stopped tossing sealed bags that were more than 3 weeks old, and selling them instead! I have actually bought coffee - for the SAME price - that was 7 and 1/2 weeks old, and was wondering what had happened to it. However, when I asked for an exchange for drinkable coffee beans, I was gaslit into thinking I was somehow the problem, instead of receiving a proper explanation, and exchange. Since this is the only Peet's for miles around, the employees, and the corporation need to do much better. As a decade's long, loyal Peetnik, I deserve the same quality I am used to, and so do all other customers. read more

This was our first time here in over two years. The staff was friendly and helpful. With our food allergies we had many questions, the staff was patient and knowledgeable. I had a vanilla iced latte it was great. My sister ordered an oat milk sugar free iced coffee- hers was amazing!! Creamy and smooth!! My husband had the cold brew and a hot cup of the daily brew. He enjoyed his choice. read more

Peet's Coffee - Fridge of options - Coffee & Tea Near Me - Santa Barbara, California

While recently taking a trip out of town, I happen to read online about this restaurant offers a completely plant based bagel sandwich and I just had to go try it out. Before entering the restaurant, I noticed signage on the front door regarding mask wearing. Upon entering the restaurant, I was warmly greeted by a restaurant employee. Despite a long line, we were soon able to place our order. The restaurant employee apologized for the long wait and quickly took our order. I was a bit bummed that I was unable to scan my Peet's app to get app rewards but was happy at how quickly our food was ready. I did appreciate that vegan food items are clearly labeled at the restaurant and on the Peet's app. The everything plant based bagel sandwich contained vegan sausage, vegan egg, and vegan cheese on an bagel and was delicious. The iced lemon poppyseed scone was sweet but not overly sweet. I would love to see more hot plant based sandwiches on their menu but love that this option is currently available for vegans, vegetarians, and the veg-curious. Although I'm saddened that there not more Peet's location where I live, I will definitely plan to pay them a visit the next time I'm in a city that has a Peet's location. read more

Peet's Coffee - Everything plant based bagel - Coffee & Tea Near Me - Santa Barbara, California

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This location is a hidden Gem, the staff are so warm and welcoming, Tavares , Heidi, and staff greet you by name and often remembered what you like to order. It's a kind of small town feel and of course delicious coffee. read more

Absolutely, terrible customer service by one of the staff. Would not recommend this place unless your of his race. I've heard this was the norm here and I guess I had to find out the hard way. The 1 star was just for Yelp's easy accessibility for a review. read more

I order a bacon cheddar brioche and it was hard as a rock. The coffee was ok but overall experience was not good.

The customer service here sucks. This is the complaint of most every bad review, it's not the product, it's the idiots behind the counter. If they could hire better than just straight thugs, this place might have a chance. There was one good employee, tall, skinny, fast young feller, the only one on the ball over there. Carol is the worst!!!!! Just go to Starbucks & have a good day. The vibe here is TERRIBLE!!!!!!!!! read more

Starbucks who? I'm not sure exactly what it is about Peet's Coffee but I love it. In my opinion it's far superior to Starbucks coffee and taste so much better. So since we don't have a Peet's in my area every time I get a chance to visit one when I'm traveling I make stop by and pick up a white chocolate mocha which is my drink of choice. It's really good I might have to try something different next time I visit a Peet's. If you haven't tried Peet's coffee I highly recommend it. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Barbara, California

Ended up here twice because I was staying nearby with family and the coffee was excellent both times! I appreciate that the staff was all masked as well, even if most of the clientele wasn't. Driving/Getting around around here is kind of a pain, but worth it for good coffee. read more

Peet's Coffee - Iced Americano with a splash of almond milk. - Coffee & Tea Near Me - Santa Barbara, California

A great community coffee shop! Peet's is my go to for anything coffee. You can purchase fresh whole beans they grind for you or you can enjoy their freshly brewed coffee or espresso. Their amazing Holiday Blend is out and it is delicious as always. The team here is top notch. Talented and hard working they warmly greet you and make sure your visit is legendary. The cleanliness of the cafe and the bathrooms is impressive. You can download the app and place your order so it's ready by the time you come in or take your time and have a good place to chill, work, meet up with friends or ponder all of life's mysteries. read more

Peet's Coffee - So fresh and so clean even after a morning rush - Coffee & Tea Near Me - Santa Barbara, California

Thanks Christian and Nick for serving up delicious vittles and coffee, and delivering quality service. New favorite coffee blend: Cold Brew Fog Latte. Sweet and tasty. read more

Not the easiest location to reach if you are not familiar with the layout of the plaza this Peet's Coffee location is at. This was one of the first Peet's Coffees I had the pleasure of trying when I really started drinking coffee more (thanks to my college studies and nocturnal habits). I am a little plain with my orders and tend to always get the same few things. Iced Caramel Macchiato and the Crispy Ham & Swiss sandwich. As per usual, I am completely happy with my order and this location is just as perfect as it has always been. I did a mobile order and my only disappointment is not being able to get the names of the employees to give them a shout out! read more

This caffeine store is OK. Place was pretty busy on a spring break weekend, but the baristas handled it all well. They were very patient with our indecisive little group, I had never been to a Peet's before. Cousin ordered a vanilla cafe au lait, daughter had an iced vanilla latte, and I wanted to try the Golden Cold Brew Fog Latte- when we asked what that was about, the barista said it was a honey sweetened coffee with ginger and tumeric. Son wanted a blueberry yogurt and no drink - go figure, but what the hey, it's good for him...We found a table to sit the four of us, and waited for them to yell out our names when our drinks were up at the counter. I was the last one to get my drink after about 5-10 minutes?? I walked back to the counter and they acknowledged me fairly quickly, asked what I had ordered, and said they did have it up. He looked over at the pick-up counter and said, someone must have walked away with it! Ugh, coffee thieves in SB? Well ok then. Here's where a name written on the cup, or a sticker system would've prevented or deterred people from walking away with your order...Barista said he'd make another one in a jiffy. Ok, good, thank you. A jiffy equaled about 2-3 minutes, which = good, too. So I sit down finally and taste this honey-ginger-tumeric-iced-latte. Unfortunately, it did not even come close to tasting like its name. It just tasted like a barely vanilla latte. Wheres the ginger? Tumeric? I don't know, but it's not in this cup in my hand. I let my cousin have a sip, and she said the same. She then had me taste hers, and hers had the more pronounced vanilla flavor. I think they must have given me the wrong drink, but I wasn't about to go up to the counter a third time. At the very least, it was a nice, refreshing caffeinated beverage. read more

This place is terrible and rude. We got an iced coffee but it had way too much sugar; it literally just tasted like a brown puddle of sugar. We ordered another one and they remade it with less sugar, but it was still too sweet. My mom ordered an iced vanilla latte, but they gave her a hot one instead. Two easy orders, done completely wrong. The guy who made our drink was very nice (he seemed rather timid), but the woman running the cash register was absolutely rude; her manner of speaking was clipped and toned in such a way that it was clear she didn't like us and wanted us to leave. She even corrected my pronunciation on a word, which is uncalled for when there are so many regional accents in this country to begin with. We will not be returning to this Peet's Coffee--ever. read more

Located upper State Street it has good coffee like all Peet's but truly it just average read more

Peet's Coffee - Location - Coffee & Tea Near Me - Santa Barbara, California

Always a great cup of coffee at Peet's from regular cup to espresso drinks. Each cup packs a great taste. Staff always friendly and service quite quick as far as coffee shops go. Best yet, they have a bar code check in and you gain points to free drinks; no need to download money or any other requirements, just scan check in each time. App straight forward and easy to use. Inside is pleasant, average noise, great place to take a break , do some work or talk with a friend. read more

Peet's Coffee - Small mocha - Coffee & Tea Near Me - Santa Barbara, California

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I stop in here about once a week and use my cool Peet's phone app to get free drink credits! The staff are always happy and genuinely interested in conversation. I tried the Havana cappuccino this week and it was son point. Of all the chain coffee, Peets has the most reliable vanilla latte. Do it with less pumps and low-fat milk to cut calories, if you are worried about the sweetness or calories! The parking lot here is a little odd, but take your time and drink your coffee as you try to maneuver out and can't really go left from either exit! read more

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Our server was on the ball protecting customers from a man who came in without a mask and refused to put it on. She backed him out the door, fearless in her mission to do her job in the face of his yelling protestations. Alteris (tsp) is my new hero! read more

The manager does not give great energy. She needs to do better in bringing a happier environment to the store, but the employees do seem to uplift what the manager lacks. read more

We don't have Peet's nearby, back home, so I decided to Yelp and check for one here. To my surprise this place was 1/2 a mile from where we we are staying. So you know we had to check it out. My vanilla latte was good but not good as usual. The coffee taste was a little bitter. I'll for sure be stopping by tomo morning tho. Peet's is for sure, hands down, my choice for a coffee place. read more

Stopped in while traveling to grab a drink and use the restroom. I was nervous with it being so close to the main street that parking was going to be an issue, but it wasn't! Easy, free parking. Staff were friendly and professional. Restroom was clean. My drink was perfect! read more

Rude, and unfriendly customer service for a flavorless cup of steamed milk that was supposed to be a latte... barista was more interested in talking to a customer than making coffee. To many other places in SB to get a cup of coffee. read more

we ordered a large, gave us a medium and when we questions it... he told us it rang up as a medium. I paid 6.50 plus a 1 dollar tip. 6.50 is a LARGE. rude. will never go back. read more

Ordered an almond milk cappuccino, they burnt the shots and scolded the milk which was also burnt, tasted disgusting. I ask for them to remake it, the tall blonde woman had an attitude about it and blamed the almond milk. They remade it bad again. Scolding hot and burnt. read more

I love peet's coffee staff is always nice coffee is always perfect. great place to grab a drink and catch up with a friend