I rarely write negative reviews. No one is perfect and things do go wrong sometimes. With Captain's…read moreBounty, when things went wrong, the hotel became very defensive and denied any accountability, and turned it around and blamed it on the customer. I have been waiting for two weeks for a refund and an explanation/apology, the hotel simply refused to respond. On 07/03/2026, I and my three young children arrived at Captain's Bounty on the Beach for a two night stay for the July 4th weekend. Unfortunately, we had to cancel the reservation because there were wasps inside our room. Specifically, there was a dead wasp on the bathroom floor upon our arrival, which was unacceptable because hotels are expected to check the room right before guest arrival. Disgusted, I immediately picked it up with a tissue and flushed down the toilet. Subsequently, we saw another 6 wasps in total and I was scared that it would fly so I quickly caught it with tissue and flushed down the toilet. I did not think to take a picture for evidence because I and my children were scared. Because the wasps are dangerous and especially my children are young, we did not feel safe to stay for the night and had to cancel the reservation, which was very disappointing as we drove almost two hours to get to the hotel and we were left without a plan for the holiday weekend. I wanted a refund since we had to cancel the reservation for safety reasons. I spoke with the front desk, who immediately insinuated that we wanted to cancel because we didn't have an oceanfront room, which was not the reason for the cancellation; the wasps and our safety was. The hotel has two separate buildings, one is right on the beach, and the other one is across the street next to a historical cemetery. It was not ideal but I would not cancel the reservation just because of that and lose our money. Unfortunately the wasps were just too much for our family to make it work. In the written communication that followed, the hotel kept forcing a point that the location was the reason for the cancellation, while demonstrating no accountability for having wasps in their hotel room, which is a completely unacceptable safety hazard. The hotel also questioned my honesty by pointing out that I took my children to the beach that day. Seeing wasps in the room was a shock and our vacation was not going the way we hoped. We all felt unsafe and disappointed. However as the mother and the only adult, I am responsible for my children and had to make sure they were affected as little as possible. Also I don't tend to act on impulse and usually take my time to think things through before acting. It was a long drive on a hot day and I tried to lighten their mood and let them spend some time at the beach while I thought things through what the best plan was for my family, and the conclusion was that we could not see ourselves sleep in a room with wasps at night. The fact that the hotel uses this against me was absurd and shows the absence of compassion. We paid over $900 for nothing but disappointment and a waste of our family's time. Admitting no fault on their end and refusing to refund our money, the defensiveness the hotel demonstrated is a clear indicator that they do not have customer's best interest at heart and aren't willing to take accountability when they should have. Keep accusing the customer and shifting blame onto the customer is not how a business with integrity should operate. Being treated this unfairly as a consumer, I am deeply disappointed. The hotel kept saying no wasps were found later. But that has NOTHING to do with what we experienced as an individual customer and the hotel has not accepted any responsibility for this. In addition, the hotel was able to rent the room out Saturday night, but still refused to refund my money, which made it even more disappointing. It's easy when everything is smooth. However it's when there is conflict that the true color shows.

Excellent. Location could not be better and we snagged an ocean front for night one. The room and…read morebathroom was spacious for Cape Ann. The bed was like sleeping on a cloud. The rooms outside deck was spacious and the ocean water lapped on the sand and rocks below. The staff was absolutely great. Friendly, accommodating and competent. The view was of the open ocean, Bears Neck, and back beach. Awesome. The 4th of July Parade walks right by the hotel and the Bonfire is a 30 second walk away. Bears Neck and the many shops, restaurants, lobster pounds, art dealers, jewelers, artist, glass blowers and more is a very short walk away.

Had a lovely stay. Room was clean and good sized. The king bed was comfortable while the deck and…read moreocean sounds were also very relaxing. The desk folks were helpful and pleasant. Housekeeping was immaculate and responsive. This is a location central to everything: stores, restaurants, breakfast places, and, of course, Motif #1. Only negative was that the Hideaway opened the day we were leaving so we weren't able to avail ourselves of that during our stay. Otherwise, gotta rate this place an eleven out of ten! Will definitely be back!!!

Gorgeous town Gorgeous views…read moreTiny and I mean TINY room (room 1) Restaurant literally next door Gorgeous little shops near by Friendly staff and passer bys SUPER CLEAN

I met my cousins in Cape Ann for 2 nights last month and they booked this wonderful place. I'd…read morenever heard of it and I'm so glad they discovered it. Wonderful location on Broadway in Rockport. Our room was super clean and sooooo nice and cozy. The bathroom was modern and clean. They got some sort of deluxe suite, so it was large enough for the three of us.The staff is wonderful!! There's a very cool lobby lounge area. I wanted to never leave. Highly recommended!!

What wonderful place! One of the best we have stayed in. The rooms were tastefully…read moredecorative...quaint but not old fashioned. The service was outstanding. Location is centrally located. Would definitely stay there again

Room was fine. Price is somewhat reasonable. However, I'm not thrilled with this concept of remote…read morecheck in/check out as a business model. Would it really break the balance sheet to have an on-site manager at a front desk? No, it wouldn't. Not sure if I'll ever book another room here again now that I know the owners don't hire humans.

The best part is the location, directly across the street from Front Beach. The worst part was…read morecheck-in. When we arrived, the door was locked, directing guests to use the info in their text or email to access their room, or to call the phone number on the door for 24/7 service. I hadn't received check-in info via text or email. When I called the number, it went directly to voicemail twice. Fortunately, a current guest of the hotel let me follow him in, and a housekeeper was able to get me the information I needed to access our room. It was two hours and twenty minutes past check-in time when the text arrived with check-in information. When I replied it would have been nice to have the check-in info prior the check-in time, or the phone answered, the person who replied said they were doing laundry out back and did not get the call. Another couple was experience the same issue as I attempted to check-in, so I believe this was not a one-off problem. If they're not going to have a lobby and front desk, I think they really need to have someone actually answer the phone and/or reply quickly. Our King Oceanfront room was on the second floor, leading onto the deck that seats thirty. We were the only ones using the deck, fabulous for watching the sunrise. but I would not have loved looking out at thirty people using it, between us and our ocean view, during a busier time of the season. I'd recommend getting a room on the third floor for the view and to avoid hearing people above walking. On our second night, guests were in the adjacent room and it felt like they were in the room with us, we could hear their television and every word they said. The walls are thin. The bed was very firm and the pillows are large and extremely firm. We found it very uncomfortable. I was very excited to stay here; I grew up in Rockport, going to Front Beach with my grandmother, and looked forward to being at this location and checking out the new hotel. We'll try a different place next time we visit.

It was clean! That' is always #1 with me. And the grounds…read moreare lovely and wonderfully landscaped with beautiful flowers. EDIT: I OVERLOOKED VIEWING PICTURES THAT GUESTS POSTED AND ... EWWW! I DON'T KNOW IF THEY TOOK IT UP A COUPLE NOTCHES, OR IF I JUST GOT LUCKY WITH A CLEAN ROOM. I WILL AGREE WITH ONE PICTURE THOUGH, THE INSIDE OF THE COFFEEMAKER HAD THE NORMAL RESIDUE ON IT, WHICH EVEN AT HOME GROSSES ME OUT. BUT I MYSELF WOULD NEVER USE A HOTEL ROOM COFFEE MAKER. However so many reviews state the staff is friendly ... I never saw a smile on any of them let alone any friendliness. Not a big deal. But what WAS a big deal to us was the misleading description on their website under amenities that they offer a hot breakfast. The only things that are hot are the coffees, the hot water, and the toaster. If you're thinking of the breakfasts other hotels call a hot continental breakfast ... (eggs, sausage or bacon, hash browns, Belgian waffle maker), don't! So besides the hot coffee, there's juice, cold cereal, instant oatmeal packets, yogurt, fruit, bagels, English muffins, and packaged danish, muffins and cookies. At least it was something considering the room was over $300. EDIT: THERE ARE ALSO TWO PICTURES OF THE BEAUTIFUL HOT AND "YUMMY" CONTINENTAL BREAKFAST. FIRST, IT IS NOT THE ROCKPORT INN, AND SECONDLY IT WAS POSTED BY THE BUSINESS OWNER! TSK! TSK! And their Hotel market, with snacks, beverages, and convenience items. HaHaHa! It's a closet without a door. A cooler with soda, maybe water and juice, and several little baskets with snacks ... like grocery store family packs of tiny individual pouches that are usually labeled not for resale! I bought two tiny bags of cheez-itz and a coke for $10! They didn't get enough out of me for the room! So was it like $2.50 for each one gulper package of crackers and $5 for a can of coke? And I don't know what were considered convenience items, there were only the limited snacks and drinks ... forget toothpaste or Tylenol or any other toiletry or OTC item. When asked, they said sometimes they have things like that if people leave them behind! WHAT? We did love the little courtyard outside the pool area with all the patio furniture and fire pit ... but the pit should be right in the middle so more people can enjoy it. The first night our family of 10 just huddled in a corner because there were already 8 people around it who didn't seem to want to share. The second night we just grabbed some chairs and put them closer, saying "you don't mind if we join you, do you"? Of course we doubted they'd say no, but if the fire were in the middle, more people would be able to enjoy it. And there's plenty of room out there for those who don't want to sit near it, to have a quiet area elsewhere. Would I go back again? If I had a reason to go back to that area, I definitely would, but it's highly unlikely because this time we were there for a wedding being held at the Beaumont Hotel, 10 min. down the road, (which I understand was a DEFINITE ripoff)!Their standard king or 2 queen rooms were anywhere from $600 - $1,200! So I'm still going to rate the Rockport Inn a 4 ... I'm just subtracting the on star for the lack of friendliness and food!

Nonexistent WiFi…read more Whole toilet literally moves when you use it - not affixed to floor securely. And no I am not overweight. Tatty, cheap, damaged furniture and a popcorn ceiling. $280 for a mid-week night and it has a popcorn ceiling. Bugs and webs on ceiling. Shower rail coming out of wall both ends. Bath tub faucet not affixed to wall. Ironing board hanger coming out of wall. Took pictures / videos of everything when I arrived and when I left because I read a review where they charged $100 for something that the occupant honestly reported as damaged. Comfort Inn standard but 2 1/2 times the price. $100 hold for 'incidentals'. There's no mini bar and 'free' breakfast, so what exactly could 'incidentals' be? It's a damage deposit. Call it what it is. Not declared before booking so I wasn't expecting it. If they don't refund it I'll be disputing it via a chargeback with my credit card. Crappy coffee in the room. $280 a night and crappy coffee along with crappy powdered 'creamer'. The 'free' breakfast is a literal carb-fest of prepackaged crap. For $280 a night I expect *some* form of protein. Almost refused me when I arrived because I didn't have a physical credit card when checking in, just a digital wallet. I had already paid for the full stay before arriving. Motel did not state during booking the need for a physical credit card on check-in which is why I didn't bring one, having already paid in full. It's a glorified motel. Doors on the street. As a single woman I would never have booked here if I had known that. I thought I was booking a proper hotel. Especially at $280 for a mid-week night. Deeply disappointed.

Chris and the rest of the staff at The Seafarer Inn are top marks!…read moreMy person and I stayed there the week before Memorial Day weekend and it was wonderful! Unbelievable views, quaint accommodations and perfect location to the center of town! I would highly recommend a stay here! Also, Chris is a Rock Star!! We left some very important items in our room inadvertently and Chris found them. He called us immediately and then overnighted the items to us!! A total Rock Star and Rock Star service!! Thank you Chris!!

Lovely romantic house by the sea. Wouldn't call it a hotel…read morebut a B&B. Owners are truly lovely and friendly. Pointed out a nice walk along the coastline into town in a way you can't miss it. We slept in the pebble beach room. What a view!!! Nice sunset, looking over the ocean. In the morning they prepare a nice breakfast with fresh fruit, greek yoghurt, cake, bread and eggs, and pancakes. Coffee is per machine which gives everybody a wide variety of flavors and let you decide how strong you'd like your coffee. Then when you're set and prepared for breakfast you can sit outside on the porch (I love porches!!!) or in the garden at the pond. Then again start enjoying. The sunrise, the nice environment and stroll a bit up and down the street afterwards... It's so lovely here. The room itself was nice and comfortable but still a star is missing as we had to shower in the bathtub. Normally that's not a big problem, but as we sere standing in the tub under the roof you have to lean sideways not to bump your head and there is no place to put the shower head. So have to keep it in your hands. So while your standing in the tub, holding the shower head, leaning sideways you also have to wash yourself. I think this is a big minus for everybody taller then 5 ft ;)

See for yourself....These are the pictures you don't see. The HVAC - they actually warn you…read more No elevator - read the fine print. Pretty.

We decided on a last minute stay at The Emerson Inn for GF's birthday. We had originally planned on…read moregoing to Miami but because of the COVID situation in Florida, made the decision to stay in New England for a little beach getaway in Rockport instead. Because this was for a special occasion, we were initially going to BOUGIE it up at the W in South Beach so when we scrapped those plans, I still wanted to splurge on an ocean front property for our Rockport getaway and selected this place. Arrival: The place is right on the corner and easy to spot from the street. The road from the car to the entrance of the hotel is gravel and not amenable to rolling suitcases easily. Going up to the entrance requires ascending stairs. The concierge was there, after 10pm, friendly and welcoming which was a pleasant surprise for an Inn, which can have limited hours per my past experience. This property DOES NOT HAVE ELEVATORS but the staff offered numerous times to help us take our luggage to the 3rd floor but I felt that we could handle it. The room: We selected a "queen oceanside". The room is tiny. Like literally probably a few feet of space outside the bed in all directions. The bathroom is equally small, only one space to stand which happens to be in front of the sink, in front of the toilet, and to step into the shower. I've had larger rooms in Europe. The bed is very comfortable and the AC worked well. Everything was very clean. The towels were soft. The shower had top 3 best hotel water pressures I've ever experienced. You have to hold on or it'll blow you away. The water was hot. The toilet flush was weak. The tub initially drained very well but after showering for a few days, on our last day (thank god), it didn't drain at all? There was a mosquito inside our room the second we stepped into the room and I can say, having been home for about 24 hours, I am absolutely covered in mosquito bites from our stay here. Our first night, before opening any windows, GF got bitten on her face while we slept. It reminded me of the days I went to medical school in the Caribbean and slept in a mosquito net. Our second night, we opened the windows because the room was prohibitively steamy after taking a shower and the following day I noticed there are a bunch of holes in the screen. Classic. There is no fridge or microwave. The flatscreen TV on the wall worked well but no option for netflix or any streaming services. The view is absolutely stunning but there is no beach or water access. The window is only covered by a shade which doesn't do a great job of blocking out the light. It is very easy to hear doors slamming and other guests taking the stairs so if you are a light sleeper, I would recommend ear plugs. Services: There were ample towels provided. We were told at check in that there would be a card hanging on our door from which we could select to receive additional items. We requested new towels and hung the card outside the door. When we left in the afternoon, we still had not received requested towels so we asked at the desk. When we returned later that night, we still had not received the towels. Eventually, we received them about an hour or so after we returned. Amenities: There is a pool outside that overlooks the ocean. Sitting at the pool for a few hours was one of our best experiences during our trip. The pool is small and the seating limited. There is no room service. There was no maid service during the day. Location: A 40 minute walk to Bearskin Neck (the touristy shit you probably came to Rockport for) and essentially requires driving. There is really nothing within walking distance. There are extremely limited options for food delivery and literally no options for delivery after 10pm. If you're a night owl and you like to eat late, you will be hungry. Miscellaneous: There is a bar and restaurant in the lobby. You can sit on the veranda or inside at the bar. It is a gorgeous view. The drinks are expensive, similar to Manhattan prices ($17 for a drink). We ordered a few cocktails and ate at the restaurant on our last night. I ordered the risotto, and was happy to see vegetarian options on the menu, but the risotto was essentially tasteless and a waste of calories. On our last day, I woke up to three missed calls from the hotel and a voicemail stating, "nevermind, you don't have to switch your room after all". Huh? Why would I have to switch my room? I booked four nights. A staff member unfortunately WALKED IN on us while we were sleeping and was very apologetic. There is no "do not disturb" tag to leave outside the door. I will say the staff were all incredible and the best part of the stay. Ultimately, the 400-something per night we paid for this stay was outrageous and not at all worth what we received. Our W South Beach stay, ON THE BEACH with BEACH ACCESS, in a major US city, tons of amenities, was only slightly more per night, which is absolutely ridiculous.

Beware: No dogs allowed on the property, including at the outdoor bar. Some very nice folks let us…read moreknow about the disappointing policy. It's a huge bummer. But....as we were obviously walking away to our car...another employee, big and burly, was unnecessarily rude and yelled that dogs were not allowed on the property. Yankee Inn: please change your policy and let Mr Mean Guy know that there's no use in adding insult to injury

I almost didn't want to write a review because I LOVED this place so much, but I can't gatekeep…read more You cannot bet the view. Staff is awesome too. Really enjoyed the pool in the afternoon and the bar is a nice touch. One of my favorite things to do is read a book by the ocean with a cocktail and The Yankee Clipper Inn might be my favorite location in Rockport to do so. Breakfast was solid, check it was easy. The parking is a little wild, but that's New England, you're on a cliff. I'd like to go back and check out some other rooms, they all seem to have a unique vibe.

Went north to be with family during a very trying time. I…read morearrived mid afternoon to check in. Walked into a rustic historical local bar that stood still in time. Checked in with a very friendly barkeep. A young man who I now call a friend. Went to my room and found it super clean, neat and well tended. I went to the bar got introduced and immediately felt like family. Although they don't serve food, they recommended all kinds of restaurants to attend in the area. This is a great bar/inn, just a great place to hang your hat while traveling lightly.

A trip to Gloucester is not complete without a stop at The Crows Nest. Apart from its famous…read moredepiction in The Perfect Storm this is a chill respite from the typical fair you can find anywhere. Grab a beer, thumb through the photo album, chat with some amazing regulars and others from all over the world and buy a t-shirt but don't miss it!

We celebrated birthday dinner at the Beauport restaurant. We were able to get a table overlooking…read morethe water. We had to wait 20 minutes but they allowed us to go to the roof deck/pool for a beverage while we waited.

bathrooms are getting neglected, cookies used to be the…read morebest but they have suffered a lot in the ingredients, now for some reason the raisins are huge and too plentiful there used to be a variety in the ingredients but now it's just oats and raisins it seems ugh parking is not what it used to be not sure why that is, but it is just harder to park.