1. The Cabot Lodge

    1. The Cabot Lodge

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    Beverly, MA

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    The Cabot Lodge

    4.3 (21 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    1 year ago

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    2 years ago

    Amazing customer service. Especially the woman working Saturday afternoon May 25th, she's a real gem, went above and beyond. Thank you!

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    3 years ago

    Lovely night in a sweet, well appointed, cozy and comfortable room. Friendly and helpful staff. Will definitely stay again. Very clean too.

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    6 years ago

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    Ask the Community - The Cabot Lodge

    Are there microwaves and refrigerators.. how s the air conditioning.?

    We have a microwave and refrigerator in our lounge that all guests make take advantage of. Each guest room is equipped with an individual heating/cooling unit so you may adjust the temperature to your liking!

    Don’t See Your Question? Ask Away!

    Review Highlights - The Cabot Lodge

    V., WIFI, soap, shampoo, lotion, 2 snack bags, 2 chocolates and 2 tonics.

    Mentioned in 2 reviews

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    Hawthorne Hotel - Outside of hotel

    Hawthorne Hotel

    (382 reviews)

    $$

    Great stay at the Hawthorne--had dinner in the tavern, great food and cocktails. Room was clean…read more They said it might be hot and they could bring a fan up but temperature was fine. Great location--right in the center. Two things of note--we stayed on the 6th floor, room 622. The 6th floor is the pet-friendly floor (we didn't have any pets), and my husband opened the door to get ice and there was a mini Doberman pinscher (cute!) desperate to get in our room. Then the owner came around the corner and could not figure out why he wanted to get in our room so bad. My husband went in search of the ice and saw the couple with the dog was staying in the room that would be exactly parallel to ours on the other side. I had a great sleep. Husband did as well except around 3 or so he was awoken to a hard poking several times on his shoulder. He said I was dead asleep and facing away so it was not me. We are both FAR from superstitious and don't believe in ghosts etc, so his mind went to someone broke in--but everything was locked up quite securely. He even checked under the bed! After the fact we found out about its ghost stories with specifically the 6th floor--specifically room 612. Again we were room 622, so does 612 (with the doggie) mirror ours? Other people have also mentioned getting poked as well, which we again didn't see about the hotel till after. So between the desperate dog and the poke, probably nothing--but most creeped out I've been in a while!! (Not so creeped out that we wouldn't go back!)

    When we were walking in Salem, we came across an elderly lady in a wheelchair and she was…read morecompletely lost finding this hotel. We all stop what we we were doing and walked safely to this hotel. I went to the front desk to let the lady working on July 9 around midnight about this guest being lost, and she was extremely rude, annoyed and told me that she the guest has been calling the hotel for three hours asking for help. The lady who is working, the Front Desk has short gray hair and was very rude and obviously did not care about a guest at this hotel. If a guest is lost, wouldn't it be the right thing to do by assisting them instead of complaining about a loss elderly guest who was a retired school teacher? When other people in the hotel were leaving, the same lady was talking to another lady about the guest and talking about how rude they were and how much they were drinking, though when I was there, I did not witness any of this. When I recommend going to this hotel based off of the people who represent this Brand, the answer is no.

    The Merchant

    The Merchant

    (78 reviews)

    $$

    Pros: - very comfy bed…read more- cruelty free toiletries available in the shower and bathroom, various herbal / fresh citrus scents that were not too strong - very friendly front desk staff that accommodated our needs around check out - we were able to keep luggage with them for many hours after check out and extend our parking time for no fee. The woman who checked us in was very friendly and gave us a tour of the common areas - entrances are locked to the public and secured with a password for extra safety - our room was big - I was pleasantly surprised to see that they offer Nespresso coffees with lots of fix ins available (even dairy free milk in the fridges!), grab and go snacks like Himalayan Gold popcorn and flavored almond mixes, and fresh made more substantial snacks like a chia seed pudding with coconut flakes and pineapple that was so good, I had it twice! Also available at any time in the fridges were Apple streussel yogurt parfaits and hard boiled eggs. Chocolate chip cookies are baked throughout the day. - nicely decorated lounge area on first floor and deck patio space - you are able to leave items in a designated shared refrigerator space in the kitchenette on the first floor, a clever solution to no fridges in the rooms (at least not in mine). The thought of a communal, unmentioned fridge with strangers did give me pause though, but it's nice they offer it. Room for improvement: - I understand I came in a heat wave and summer is not prime season in Salem, but the room was so warm. The air conditioning would not go below 67° setting, but the real room temp was always much higher according to the thermostat (this morning it was 76!) I was sweating and had a hard time sleeping. They gave us a box fan when we asked if the AC could go any lower...I wasn't even sure it was on....and that helped a little but still wasn't enough. Please let people turn down the temp so they can sleep without waking up sweaty! The AC units also made a decently loud bubbling noise - this seems to be in a part of town near where an unhoused group of people hangs out. To walk to the off site parking lot, which was not far away at all thankfully, you have to walk through a big park full of many unhoused people, some begging or shouting. It made me feel a bit unsafe and I wasn't thrilled to leave my car in an area of town like that. Head's up. On our last day here, there was also a seemingly unhoused woman hanging out on the front steps of the hotel's (beautiful!) lawn for many hours. At one point when we walked by, she was starting to get aggressive and shout at people walking by. - the bar in the lounge area, prominently featured on their website, is non functional as they do not have a liquor license, which would have been a nice place to enjoy a cocktail - the tvs have lots of streaming apps advertised on the TV main screen, but none are logged in to the hotel's account. I guess that's standard in some cases, but it felt frustrating to not be able to watch a lot of what was shown to us. - not the hotel's fault, just a product of the location (which was otherwise very convenient and centrally located!), but there were loud cars with booming stereos driving by at all hours of the night on a weekday that occasionally woke me up. - the lot they let you park in temporarily while you unload luggage, while a nice gesture and made moving bags much easier, is very tight and took quite a few maneuvers to be able to get out of. - there's really only one heavy duty lock on the door, but overall the closing mechanism felt very lightweight and I didn't have a ton of confidence in it. We were only given one key for two people staying in one room. Overall, the location and service were nice, but the temp issue was pretty hard to get past since it made me feel so stifled. The snacks came in handy more than once, but for the price, I'd look around at other locations before automatically coming back here, I imagine you could find something cheaper that isn't on the fringes of a sketchy neighborhood. It is right next to Hauswitch, which was one of my favorite shops in all of the many, many options in town, so that's a plus, but they really need a better AC system for summer guests. Thank you for a cozy stay other than that and for such welcoming treatment!

    I'm not someone who rushes to Yelp, but this stay earned the effort…read more I recently stayed at The Merchant for the second time, and whatever magic existed during my first visit is gone. The biggest issue: the hotel hosted a large, ticketed public event that completely took over the main lobby--with zero advance notice to guests. I woke up to a lobby packed with strangers and nowhere to sit or gather with my family. I've never stayed at a hotel that allows a public event to fully overrun its only common area without warning paying guests. And no, "just go somewhere else" isn't an option--there is nowhere else. There are no additional common spaces and no elevator. Since we were meeting elderly family members, climbing three to four flights of stairs to our room wasn't possible. The lobby being unusable wasn't a minor inconvenience; it was a dealbreaker. Operationally, things only went downhill. Check-in is at 4pm, but arrive after 5pm and there's no one on-site to check you in. Checkout, however, is rigidly 11am. Our room was never cleaned during the stay, despite leaving the "please clean" tag on the door. Because of the limited staffing hours, we couldn't even get fresh towels. Then there's the mouse. I saw one in the common area and notified staff. Nothing was done. Food is left out uncovered for guests, which I promptly avoided--because "boutique hotel meets rodent buffet" isn't really my vibe. What's also new: some sort of train or underground rumbling that shakes the building roughly every hour, offering a front-row seat to what feels like an earthquake simulator. If this were a budget motel or a Holiday Inn, I might shrug and move on. But this is a $500-per-night hotel, and at that price point, these issues are unacceptable. Until these problems are addressed, I wouldn't recommend staying here--and I certainly won't be returning.

    The Cabot Lodge - hotels - Updated September 2026

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