This is the best limo service you'll find out there. We hired them to take us to a concert at…read moreRoccalpulco in SF few weeks ago and we had no issues with scheduling, pricing or punctuality. Very friend driver and the owner is a great and honest person. He even returned a $15k Rolex that we forgot inside his car. I truly recommend his service!

Saturday, January 28, 2017 was our second year in a row using Best Time Limousine service, for an…read moreevent we were having in Pittsburg. We needed to send our Judges to dinner prior to the event so I called Mario at Best Time Limousine. Mario is awesome he remembered us and as always he showed up before the requested time he treated our guest like Kings and Queens! The Limo was beautiful, Mario was attentive to our guest and he showed them the upmost respect and his professional was outstanding. Whenever we have another event we will be calling on Best Time Limousine to meet our needs! Thank you again Mario for the great service that you provided. Did I mention that Best Time Limousine service was more than half the price of the other services in the area that I called, with better limousines and customer service! If you are looking for a Limousine service with great customer satisfaction call Mario! Donna Broussard

Awesome, awesome experience!…read more My husband and I went back up to Sonoma for a long weekend and wanted to do another wine tour. Soman was amazzzzzzing. I had initially booked an SUV and there was an issue, so we ended up with (a brand new, fully load, very comfy) sedan instead. Soman also gave us an extra hour for the "inconvenience." Really....not an issue. So--not only was he early and brought us wine--he had AWESOME suggestions on where to go! We checked out more southern Sonoma Valley and he knew exactly where to take us, based on what we liked. I also want to note: I wasn't feeling great due to too much wine at JCB the night before....but he took it in stride. He found me meds and hydration. Literally went above and beyond. We will 100% not hesitate to use Diamond Express again!

Reliable, friendly & nice driver while taking a trip to Napa for a mother's treat ! I would use…read morethis service again in the future.

I wasn't happy at all with this car service company. I called an was told that I would be getting…read morean SUV to drive me to the airport and had a very old small car. I could of driven Uber for half the price with the car provided. All I asked was to have a SUV take me because I wanted to feel comfortable and safe. I felt the complete opposite. I had no information or confirmation given to me about who was driving or what car I was in. I won't be using this service company ever again an I recommend no one does.

I used him for the first time. I saw 5 stars review at Yelp. That how I made my decision to pick…read morehis service. Samir is on time, polite and very professional. This is a family business and they do care about their business. I will use him again in the future. Actually, my friend from CT is coming and I will use Apollo limo to pick her up.

the yellow cab taxi driver is more professional than the lyft drivers. hands down the yellow cab…read moredriver was not expensive to use.

Tried to call for a cab, no one answered the phone. I guess they don't need the business.read more

Absolutely the best luxury limo service in the Bay Area -- hands down! We've used B's service for…read moreyears now and wouldn't even consider going with anyone else. B is not only professional and punctual (like to the minute reliable), but also incredibly friendly and easy to work with. From the moment you reach out, B makes everything seamless - he's super responsive, flexible, and just overall a pleasure to coordinate with. Every ride feels smooth and stress-free, which is exactly what you want whether you're heading to the airport, a special event, or just want to ride in style. If you're looking for luxury, top-notch service, and someone you can actually count on, B is your guy. We recommend him to everyone we know. This is the only limo service we'll ever use in the Bay Area!

Best Limo ever , professional driver, punctual on time .he made our trip pleasure. Will book again…read morewith him.

I called to attempt to use a travel agency to arrange a trip for me and my family. I've been…read moretraveling for over twenty five years as an adult and since the age of five with my family. I have planned international trips and Caribbean trips but thought that maybe it would be nice to have a travel agent assist to take some of the stress away that comes with planning for a group.I used A big chain travel company this year to go to Europe because we were visiting more than one country but my next trip I would just need to go to one destination and full relaxation would be my goal( spa, massage, lush vegetation, etc.) I even asked to inform me if a Special came across her desk to any place with a beach, so that I could consider possibly changing my original plans if it sounded good. You would think I asked her to come get me and take me to the airport the way she spoke. Speaking to her for less than 15 minutes wasn't a pleasant experience. You would think she was reprimanding a child. I understand the frustrations of customer service but we didn't even establish a rapport. I would not recommend using this company. You are better off planning your own vacation and keeping the agent fee for drinks. Being nasty or brash is unbecoming.

Have booked two cruises, working with Jean. She is a treasure of information and knowledge. She…read morehelped planned two wonderful trips and made sure we were well taken care of. No surprises which is a good thing when traveling. Thanks Jean.

DISGUSTING HOTEL and AREA! Hotel Santo Tomas is NOT a 3-star…read morehotel by any stretch of the imagination, it is 1.5 stars AT BEST. It is located in a shanty and very dangerous part of town. Because of that, the hotel's main entrance is heavily gated with thick metal bars all the way to the roof and looks like a jail. This of course is not shown in any of its advertising photos. I have NEVER seen nor heard of a 3-star hotel (or any hotel) with metal bars in its entrance The room we stayed in, although an upgrade from economy rooms, was also unacceptable: Deeply scratched walls, dirty worn out carpets, dust everywhere, broken inside door-latch, totally broken door handle that fell off, huge stains on its curtains and chair, and fleas! This was the only room in the hotel with air-conditioning, although the hotel is located in the Tropics. Its manager Marcos is not a person to be trusted. UNDER NO CIRCUMSTANCES should anyone stay in that area and especially in this "hotel" Santo Tomas. I had to get my money back from the credit card for the booking because Marcos did not allow us to stay after I had complained about the hotel even though we had already paid for the room. I want to write much more sharp words and in great detail about this "hotel", but unfortunately the Search Engine does not allow me.

I am so amazed with the service that this couple has provided me and my friends/co workers…read morethroughout our cruise trip last year in Ensenada CA. Lori and Milan were super professional, organized, and easy to work with. They made sure that our trip was stress-free. From booking to the last minute of our trip, they made it super easy for us, no hassle! Lori was very accommodating. She will go find fun stuff for us to do (like excursions) without breaking our budgets. They updated us even before and after we arrived in Mexico, Lori was attentive and checked on us several times to make sure everything was to our liking and was willing to do whatever to make sure we had an amazing trip. This was my very first cruise trip. I could say I had a blast and I am glad that I found Lori and Milan as my agents. They will make the impossible possible without breaking your budget. I'm looking forward to booking my adventure with them again. I gave this agency 5 STARS ***** because they made my cruise travel UNFORGETTABLE!!! I recommend Lori and Milan 100% you will love them. They will treat you like a Family. Awesome job

Was in a rush to find a Limousine company to get my family from San Rafael to SFO for a trip…read moreto/from Asia. Found a review on Citysearch or somewhere else, looked them up and their web site looked decent. They apparently cover the whole Bay Area - don't let "Brentwood" deter you (as it almost did for me). Gave them a try, and they were reasonable, flexible on how to pay them, and the two drivers (Michael and Dia) we got were professional, timely and efficient. We'd recommend them as we will use them again.

Hired this company to take us to and from SFO. Ride to airport was uneventful and ok. HOWEVER,…read moreupon our return the limo driver was pulled over at the airport and the police informed us the driver had a suspended driver's license. Also the car was not authorized to work out of SFO. I guess there is a lot of paperwork and permits required and the particular car that was coming to get us was not permitted. We weren't as upset about that as that the driver did not have a valid driver's license. The company told us to take a cab and they would reimburse us and now refuse to do so. WOULD NOT RECOMMEND THESE GUYS UNLESS THEY GET THEIR ACT TOGETHER!