A massive waste of time. We called and made an appointment with a salesman. On the phone we told…read morehim we were looking for European style doors or something a little more modern styled. He said they sold Marvin doors and that I could look on their site to see if they had the sort of style we were looking for. On the Marvin site they did in fact have the kind of style we were looking for. We came in for our in-person appointment, the salesman showed us French doors, not really what we were interested in so I showed him the Marvin site. He said "we sell Marvin doors but not TruStile." Apparently TruStile was bought by Marvin but for whatever reason Affordable Windows and Doors doesn't sell particular lines in a brand they carry? He didn't offer up any alternatives in a similar style from perhaps another door company and made no attempts to actually help us find something in the style we were looking for. He basically showed us one French door, told us we don't sell doors like the ones on the site he told us to go look on and that was it. Guess I'll order from the door company directly.

Beginning our kitchen Reno was made so easy with the help from Bonnie. Her ideas and patience…read morethrough the process was top notch. She was so helpful even through this pandemic. Top quality product. I would recommend using her with your next kitchen or bathroom! Thank you again Bonnie your the best

It is great to come across a company that is responsive and honest. I requested Federal Glass…read moreinspect two windows and a door expecting a big bill. The technician said the windows were fine and even didn't need sealing externally. It's great to see a company not just suggest some amount of work to make a buck. I will certainly use them again and recommend them to friends.

Tried to work with Federal Glass for a window replacement and ultimately didn't move forward with…read morethe order because of poor communication and customer service. The woman on the phone was very unkind on the call where I was trying to check the status of our order and ultimately hung up on me. We were not yelling but I did communicate that I didn't understand why I was being treated unkindly and that is when she hung up. Honestly a shocking experience.

It took several months for them to get started, but it was worth the wait. Their speed and…read moreprofessionalism was outstanding. Our project involved windows on all levels and reroofing an area of the home. They were just great. Excellent craftsmanship.

Fast professional and extremely reasonable! These guys are amazing and work so hard to overcome all…read morethe obstacles with Covid, getting materials, price increases from the time they quote until the time the materials (which are way way behind) finally ship. They promised to fit my 2 repairs in between jobs and kept their word! They went above and beyond and I am SO grateful!! Thank you!!!

Be very careful. Their driver will try to drive you off the highway, and when you send them…read morephysical video proof, the person who is actually IN THE video as the AGGRESSOR finds your number and tries to call you. What for? Who knows. Kevin Bruso be more mindful. Everything is documented down to every private number call. ​

Kevin responded quickly to my call about a broken garage spring. They were here in 10 minutes to…read morefix the spring! Wonderful job & A+ for customer service! Thank you

Responsive, fixed the issue quickly and I thought a fair price. When something goes wrong with your…read moregarage door, that's what you want: resolution and responsiveness. I would definitely call Door Systems Worcester again and would also recommend them.

I have used DSW at my home 2ish years ago w/ a great experience (Dave F) Not this time w/Theon…read more(manager). He met with my brother & I at my parents' house. He seemed to understand what we needed for them, even offered a veterans AND Sr. discount he also said, come back if we got a better quote, we want to work with you. (after reaching out to even get the quote) Theon said the original quote did not include the motor. (our #1 request) After multiple communications to discuss, (he was unavailable) he told us to go with the other quote, so we did. It seemed to me that he made a mistake on the original quote, which would have been fine. However, his approach was dismissive & he acted like we never wanted the motor etc. Communication with Theon was not impressive. Certainly, lost trust in the company.

Precision, timely, and professional. Country Glass has been my go to for years, and they are…read moreconsistently the best in the business! Paula and Carlos were so good in helping me with a project, and they delivered!

Following the tearing of our shower door vinyl sweep, the quest for a replacement took us to Home…read moreDepot and Lowe's which proved unsuccessful, as no suitable vinyl sweep was to be found. It seemed relatively simple, as our existing sweep wasn't tailored for a shower door. After watching numerous YouTube tutorials, we decided to replace the entire rail. However, our subsequent visits to Home Depot and Lowe's revealed that the rail was typically sold with the custom shower door, not separately. Turning to YouTube once more, we discovered that an online glass company could provide a replacement rail. Yelp led us to the many positive reviews for Country Glass who has a showroom in Hudson. I called and spoke with Becky who listened our issue and invited me meet with one of her technicians. While at the showroom waiting to meet the technician, I noticed a display showcasing replacing glass with broken seals vs. the entire windows, prompting me to inquire about obtaining a quote. The showroom also displayed doors, glass, screen and storm doors. I left my contact information to schedule a day for a quote for new front door and replacement glass. I was introduced to Sean, who listened to the issue with our rail, viewing my photos and discussing how we should install this new rail. Sean cut the new rail slightly larger than necessary, given our lack of precise measurements. Additionally, he suggested using silicone for the end cap, a practical solution. Meanwhile, my husband's attempt to reattach the rail using some sort of waterproof glue proved futile. I unexpectedly ran into Sean at our local grocery store where he generously offered his assistance. Despite the mishap with saving his number, my husband managed to secure the rail using waterproof silicone. Although the shower no longer leaked, the vinyl sweep remained a persistent issue, shifting with each door movement. This required me to adjust the vinyl sweep every few days. On March 26, Tim arrived to provide the quote. Tim shared he was the previous owner who sold the business and is now an employee. He spoke so highly of the employees and how much he enjoyed working with customers. Tim was very personable. I shared my assumption of needing a new front door due to the cold air that could be felt in entry way. Tim explained this was attributed to the architecture of our entryway where the heat rises rather than any fault with the door itself. His honesty was commendable as he could have sold us a door that was not needed. Upon examining the windows with failed seals, Tim showed me where each warranty sticker was located. He explained the warranty claim process and offered to come back to install once we received the replacement windows. I appreciated his genuineness. I did ask him to take a peek at our shower door. He said he would happily look at it. He said he knew was was needed and went to his car to get some tools. He trimmed the excess vinyl, securing it with screws on both ends, and fitted a new end cap. WOW!!! What amazing customer service and I only purchased a rail from them :). I want to thank Becky, Sean and Tim for being amazing and going above and beyond when we didn't make a major purchase. You have a customer for life. I would and will highly recommend Country Glass to all my friends and family.

I purchased over 15 vertical blinds less than 1 year ago. 2 months ago, 1 of the window's verticals…read morewould not open, then it happened with 3 more sets. Also, after only 2 months in, the blinds, very easily started falling off (with just being brushed against), but they're usually easy to put back on, but not when it happens continuously. I didn't bother calling about slats falling off bc i knew I didn't buy the best quality & it happens with the verticals. I only called after I couldn't open a set. Now have 3 sets I can't open. They told me I'd have to remove the mechanism & take it in. I said there was no possibility of my doing that. He said the other option was to pay over 85.00, & his words "just to have them come out to look at the problem". (I only remember over $85, but less than $90). He knew they weren't old bc he looked up the account. I do want to mention that I did hire an outside person, that did this work, to install them. It was much less than their installation cost. I'm not sure if the outcome would've been different, but wanted to mention it. I'm also not sure if that should even be an issue. Have had verticals for many years purchased elsewhere & never had this problem

Blinds to go did a great job. Omar was wonderful showing me samples measuring and explaining …read more Then Jeff comes ( about 3 weeks) he does the best work installing and taking away old ones. I would highly recommend this business. Judy Hanlon

Tip Top did a roof for us and all went well until a problem occurred last winter. We called them…read moreand was told they'd come out To look at the roof this summer. THEY DONT STAND BY THEIR WORK! I'VE BEEN CALLING THEM FOR WEEKS AND NO ONE IS RETURNING MY CALL. Do not use this company

Prompt efficient service. We got our ice damming problem solved in less than 24 hours.read more