I met Matt when I had a leaky roof. I put out a panic "call" on facebook and before I knew it Matt…read morecame, found the issue and immediately fixed it, then told me to have a nice day. Who does that any more? Most recently, I wanted an extra set of stairs added to an existing deck so of course I contacted Matt. As soon as the weather broke, Rene & Manuel arrived to complete the task. A bit of an issue, because of the original build, but instead of me flipping out, we worked around it. They are gorgeous!! I CAN NOT recommend Matt & his crew enough!! Need anything done, call Matt & Capitol Siding first!!

I have to say I am pleasantly surprised by the complete change in my customer service experience…read moresince Matt has taken over. He not only came out personally to meet with me and to make sure the repairs were done to our satisfaction but he also took the time to ask about my previous experience and seems genuinely committed to making sure that our experience is a good one going forward. Thanks, Matt and team for restoring my faith!

Responsive, fixed the issue quickly and I thought a fair price. When something goes wrong with your…read moregarage door, that's what you want: resolution and responsiveness. I would definitely call Door Systems Worcester again and would also recommend them.

I have used DSW at my home 2ish years ago w/ a great experience (Dave F) Not this time w/Theon…read more(manager). He met with my brother & I at my parents' house. He seemed to understand what we needed for them, even offered a veterans AND Sr. discount he also said, come back if we got a better quote, we want to work with you. (after reaching out to even get the quote) Theon said the original quote did not include the motor. (our #1 request) After multiple communications to discuss, (he was unavailable) he told us to go with the other quote, so we did. It seemed to me that he made a mistake on the original quote, which would have been fine. However, his approach was dismissive & he acted like we never wanted the motor etc. Communication with Theon was not impressive. Certainly, lost trust in the company.

4 different professionals said that the front door to my business was not fixable. The door had…read moreswollen and was very hard to open or close. It was a safety issue. Glenn and his crew fixed my door and it works perfectly. Come and see for yourself. Hot Yoga Auburn. 567 Southbridge st. Auburn.

We are thoroughly satisfied and highly recommend Colonial Glass. It felt like we were valued and…read morethat our car windshield replacement was of the utmost importance to them. Super efficient, super helpful, super easy to work with, super friendly and super Job. Well done Glenn, Robyn, Mike and the other brother too. As we say in Hawaiian, "Aloha and Mahalo" !!!

Prompt efficient service. We got our ice damming problem solved in less than 24 hours.read more

Tip Top did a roof for us and all went well until a problem occurred last winter. We called them…read moreand was told they'd come out To look at the roof this summer. THEY DONT STAND BY THEIR WORK! I'VE BEEN CALLING THEM FOR WEEKS AND NO ONE IS RETURNING MY CALL. Do not use this company

Jake, owner of Tri-Boro Garage Doors, was consistently quick to answer my questions via phone and…read moretexting regarding picking out new garage doors for my house. He honestly cares about the quality of his service and work. I did get quotes from other companies and his pricing was reasonable. He was consistent in responding to me throughout the entire pre-sales process - which earned my trust. When we had some concerns after installation he promptly returned to address them. The house now looks fabulous with the new doors. Highly Recommended.

Jake is honest, has quick communication and response. He came out a few months ago when our garage…read moredoor opener seemed to be struggling. He said to wait for replacement....but that replacement day came this week. He was able to do the work within 24 hours of reaching out to him. He is honest and we have used him before and will continue to use him and recommend his business.

It is great to come across a company that is responsive and honest. I requested Federal Glass…read moreinspect two windows and a door expecting a big bill. The technician said the windows were fine and even didn't need sealing externally. It's great to see a company not just suggest some amount of work to make a buck. I will certainly use them again and recommend them to friends.

Tried to work with Federal Glass for a window replacement and ultimately didn't move forward with…read morethe order because of poor communication and customer service. The woman on the phone was very unkind on the call where I was trying to check the status of our order and ultimately hung up on me. We were not yelling but I did communicate that I didn't understand why I was being treated unkindly and that is when she hung up. Honestly a shocking experience.

I did extensive research and got 5 quotes before knowing BK & Sons paving was who I was going to…read moreuse for my driveway. I didn't want to trust a fly-by-night or new to paving company with this big of an investment and I feel very happy with my decision. Communication with Brian was excellent. The crew was very attentive to detail - everything was very precise, organized and they cleaned up the whole area nicely. In contrast to other companies who were offering less thick asphalt, BK Paving provided exactly what was promised and key areas, like the corner, had extra depth. Everything was done in 1 day for a substantial driveway. Excellent value and I feel very confident recommending BK & Sons Paving!

This company doesn't even guarantee their shoddy workmanship. Had driveway and walkways paved in…read moreaugust 2023. This July which was one month shy of two year warranty driveway had buckle and wailkway caved in with a hole. Called and talked to Tom O who said it would be fixed . Called again last week of August left message and again week of Labor Day Left message and sent e-mail on Sept 15th with no response. So if you want quality work done GO TO SOMEBODY ELSE.

Blinds to go did a great job. Omar was wonderful showing me samples measuring and explaining …read more Then Jeff comes ( about 3 weeks) he does the best work installing and taking away old ones. I would highly recommend this business. Judy Hanlon

I stopped into Blinds to Go on a whim on Tuesday, July 15. I was immediately greeted by Aureli and…read moreshe was super helpful with answering my questions and addressing my needs. I have an oversized living room window with weird measurements. She knew right away what I was trying to achieve and didn't try to oversell me anything. We reviewed fabric options and she let me take home the swatch book to make sure my decision will be perfect. She arranged for Shawn to come by the next day (today) to measure. He was in and out in like 5 minutes. I am super impressed with the efficiency, ease, and non-pressured sale. I am about to place my order and will follow up with the results. In the meantime, on service alone, I am very pleased and would recommend to anyone looking for treatments. As a side note, pricing was very reasonable for a custom size.