Good service amazing food definitely recommended forever the best place 67!!!!!!!!!! read more

I went there last week. I got a large club sandwich, sub gluten-free bread and bacon and an unsweetened diced tea. $29. That's not a business model. That's highway robbery. read more

The customer service - or lack thereof - was horrible. I tried to call in my dinner order over the phone around 6pm and was answered with "hello we don't take phone orders after 5pm you will need to come in" before I even got a chance to speak. I said ok thanks and they hung up. We get to the place and there's 2 guys working.l behind the counter. They had one customer in there waiting for her order, she got her food and then we were the only customers in the place. No one even acknowledged us. So we continue to stand around, until I notice the order kiosks. I try to place my order and I have three people to order for. I am having a hard time with the system so I ask if I have to order via the kiosk or if I can order with them. They say it would be helpful to them if I use the kiosk. So I attempt again to order via the kiosk. I couldn't figure something out, so I asked the guy behind the counter. He tells me the answer, which I knew and was attempting to do, however couldn't figure out how to input it on the kiosk. So I say that's what I tried to do and he rolled his eyes and sighed bc he had to come over and do his job. The kiosks, the tip culture, the lack of customer service, is killing the joy and convenience of eating outside of my home. They'll never get another dollar of mine. read more

I placed an order for delivery, soup and a sub. The soup was amazingly good, wish I would've ordered a bigger bowl. The sub was perfectly made. Plenty of meat and topping and the perfect amount of oil. Everything was delicious and made my bad day so much better. read more

Pellegrino's Deli Cafe - Italian Assorted - Delis Near Me - Rochester, New York

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Service is good ! Food is Great ! Love their Daily Deals ! Highly recommend ! Parking is good ! No long waiting time ! read more

Went there on a Saturday about 1:30. Very few people in there and still waited about a half hour for our food. Ridiculously expensive for a family for lunch. Steak sub was just okay, skimpy on the meat for a $21 sub. Definitely won't be going back. read more

I called to place an order and was told that there was another order that was being worked on and to place my order online. This is not the first time I have been pressured to order online. He said that I would have to hold them. 17 minutes later I reached a spot where I could pull over and ordered online. I am from out of town and was driving. He claims to be General Manager and when I asked for his name the person that rung me out refused because he could tell that the treatment was not right. The name in my receipt is Jynaree. He refused to apologize for leaving me on hold and even said no one told you to wait???? Unbelievable the other staff just stood there. This is obviously normal for him. Totally unacceptable and I need to know how this will be addressed. read more

Always consistent. Great sandwiches both hot and cold. Friendly staff. Easy online ordering for pickup

I came in looking for a great sub in a great Deli. The boy who took my order was so nice excellent I paid wat $17 or so for a sub an Italian sub left him a three dollar tip a girl made the sub . I left came home. The bread was 100% stale. Again let me repeat. The bread was 100% stale how she didn't know that is beyond me so yeah zero stars very disappointed I won't be back read more

It's been a couple years since I've been here but I remembered it being good. First thing that changed, they have a single kiosk to order your food. Maybe they can still take orders at the counter, it wasn't busy so there was no issue. I got the buffalo chicken sub and it was great! Fresh cooked tenders and all of the condiments were good portions. Bread was great too (I got plain). I can't speak to any other sub but the buffalo chicken is worth going back for read more

The subs were good. Really enjoyed their in house rolls, a nice change from a lot of the same. The only thing I'd say is that the filling on the subs left something to be desired, but the flavors and quality were very good. read more

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This was the worst experience I've EVER had! I walked in no one there but two male employees at the grill. One young man greeted me and said place your order at the kiosk, I said thank you and did as i was asked. While my receipt printed two men walked in and was greeted by a young Latina woman, she took their orders and proceeded to make their hot subs (2 ) meanwhile I'm still waiting for the 1 salad I ordered prior to them even ordering. I inquired how long it would be because clearly they aren't going by whom ordered first. She was rude saying they are busy and my order was cold? They weren't busy when I walked in?? And doesn't a hot order take longer? A young black man came from behind her and said if I don't like it go to fucking McDonalds then turned to the Latina lady and said don't argue with her. She through me my salad and it wasnt even the right order, I said to her this isnt what I ordered ad he came back to say it was my fault for rushing her! I turned to him and said your right give me my money back I will go to McDonalds! He snatched my receipt went into the back text me some type of receipt to my phone and came back throwing my original receipt in the garbage and said your all set have a good day. I asked for my receipt back and he refused. Not only was this experience horrific I will never again nor will the organization I work for ever order From this place again! read more

Great food, but service is beyond terrible. Pre ordering a sub here is pointless. They messed up the order, and I had to go back. Was made to wait again even though the sub was ready and sitting there. Rude isn't a strong enough word to use to describe the staff... read more

I met my friend here for lunch last week. I hadn't been here in a long time. I came from a different direction, and found the big parking lot on the side for Pellegrino's/Distillery. It was busy for lunch time, and there was plenty of parking. There were a few people in line in front of us, and we both quickly noticed that you can't read the menu from the line. The ceiling hangs too low. They should really do something about that. My friend ordered fries, and I didn't even know they had fries because I couldn't see the menu, lol. The prices are steep. $11.99 for a large cold sub is A LOT. They only have medium and large, and medium was $6.49. I got a large veggie sub. I don't get much on it, so I asked if I could get avocado, and they said yes, so that was an added bonus. But $15 for a sub and a drink is a lot. We paid at the register, and went and sat down and waited for our food. They yell out your name when it's ready, but they really need a better system. There's no way to get back up to the counter when you hear your name, and it's hard to understand what name they're saying. It was busy, so there were people on one side waiting in line to order, and people on the other side cashing out, and there's a wall in front of the counter. There's got to be an easier way. We did both enjoy our food though. We both really liked the bread. It wasn't the best sub I've had, but the bread was really good. It is skinny for $12 though. It should have been more like $8. And the avocado was kind of strange. It wasn't slices of avocado, and it wasn't guacamole. It was something in the middle. Because of the location, I may be back again, but not often because the prices are too high. read more

Pellegrino's Deli Cafe - Macaroni salad and veggie wrap - Delis Near Me - Rochester, New York

I was Visiting my family upstate New York and i wanted to try a different spot so i decided to go here and get Cheesesteak. The service was ok and the food was just ok. read more

Pellegrino's Deli Cafe - Cheesesteak - Delis Near Me - Rochester, New York

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Best buffalo chicken sub around! Everytime I'm back in town, i gotta get me a sub here!

Their Veggie sub was one of the best I've had. Crusty sesame roll, fresh veggies, good sub oil. Helpful staff, easy to order

A recommended local deli in Rochester. We were in Rochester for some projects and visited there at lunch time. We ordered ROC steak and Pilly steak. ROC had spicy mustard sauce in it. I personally liked ROC better. It has a surface lot next to restaurant and very cute and clean interior impressed me! I would visit this place again! read more

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My favorite sub in Rochester. I used to frequent the East Rochester location before they moved and this was my first time going to Mount Hope, but the same familiar smells greeted me at the door. I love their bread, and have never been disappointed. Their staff was very friendly, ordering was easy, and I saw a lot of people come in for pick up orders so that seems easy to do as well. Only complaint is that they aren't open on Sundays. But they do offer a student discount on weekdays which I plan to take advantage of :) read more

Pellegrino's Deli Cafe - Medium chicken in the grass - Delis Near Me - Rochester, New York

I have been working with Glory on a large order for a luncheon. She has been so wonderful to work with. She responds in a timely manner, is very professional, and super accommodating. I highly recommend this deli for a large order. read more

Will definitely visit Pellegrino's again. Their Steak in the Grass hot sub is very creative and tasty. Their Chicken Pesto is excellent. Even their Cheeseburger is great. Don't miss their homemade potato chips! The person who took our order was very helpful, patient and polite. Prices are very reasonable. Ambiance is okay. read more

Pellegrino's Deli Cafe - Cheeseburger, Steak in the Grass and Chicken Pesto. July 22, 2015. - Delis Near Me - Rochester, New York

Sadness that the East Rochester location closed. I finally tried their "hormone free chicken" salad. Pretty much cause I never order my food with an extra helping of hormones. I recall really liking Lorraine's Lunch Basket chicken salad as the only chicken salad I've ever liked. Well, Ms. Lorraine if you and Mr. Pellegrinos had a chicken salad love child I would offer to adopt it. Really moist decent sized chunks of chicken, not over mayo'd, some celery and onion to round it out. We also tried the tuna salad, it was standard tuna n mayo. It didn't woo you like the chicken salad. Highly recommended. read more

Pellegrino's Deli Cafe - Tuna salad - Delis Near Me - Rochester, New York

Stopped by today for the first time in years as my husband was craving a philly cheesesteak. Walked in, Easily ordered and paid (Check area coupon books for deals). Staff that took my order was pleasant and my order was correct. When the food was ready the staff member called my name (I was literally 10 ft from him) and was walking over - he pretty much dropped the bag of food on the counter (salad upside down) and walked away. No "thank you" or even acknowledgment that I was standing there. He could have waited like 5 seconds and handed it to me. This is the reason for loss of stars. The food was good. Had a bite of my husband's philly cheesesteak which was huge by the way. The large is easily 2-3 meals. The steak is seasoned well, the bread was perfect with a little chew and melty cheese. I had the buffalo wing salad (although I wish I would've had grilled chicken) The fried chicken cutlet was fried and the breading was a little thicker than I like - It was tossed in Buffalo sauce (mild) and made it soggy. The salad base was iceberg bag salad mix, literally 3 small cucumber slices, minimal red onion and cherry tomatoes (I asked for no chick peas). It came with 2 sides of blue cheese which I didn't like at all - tasted like mayo with a little blue cheese in it. I used my own dressing at home. The salad also came with a small serving of sesame seeded sub bread which was fresh and tasty. We got a side of French fries - which are ordinary frozen fries. I would skip the fries and get their homemade chips. The chips are crispy and fresh. They used to have another location in East Rochester but this is currently their only location. Decent food for take-out or quick lunch but service needs some work. read more

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Pellegrino's is WINNING! I have been eating at this restaurant since I was around sixteen. My friends and I would go to lunch here in high school because it was in the neighborhood and was very affordable. I have traveled far and wide and have yet to find a sub that nears in comparison. When you think about sub places there's Subway, Dibellas, and Amiels. The previous listed pale in comparison to Pellegrinos. I swear by their tuna (see photo). I've eaten several bad tuna sandwiches from places like Panera and Amiels. Pellegrinos has yet to disappoint. My husband ordered the Philly cheesesteak sub and he enjoyed it very much. (see picture). They have excellent salads too. I really enjoy this restaurant. read more

Pellegrino's Deli Cafe - Philly Cheesesteak Sub - Delis Near Me - Rochester, New York

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Recently had 2 subs and both were delicious! Lots of meat and the sub rolls were delicious! Wish I had taken a photo, Service was excellent.

Ordered online on a Sunday and when I went to pick it up they were closed. There was no cancel button so I decided to call the next day. For some reason they made my sandwich in the morning and then wouldn't give me a refund. Manager only wanted to give me a credit but I live out of town so this was no good to me. Manager didn't want to work with me. Poor customer service. Their system is broken and they expect the customer to pay for it. read more

This a pretty typical sub place and it was pretty good. Nothing overwhelming but a nice place for lunch. Prices are decent, bread is good and can hold a lot of condiments, meat and cheese without getting soggy. There is a Monday deal for $5 cold subsbut do you have to purchase a beverage; fountain drinks are $1.99. You can also add soup for an additional dollar with a salad or sandwich. Lunch does get pretty busy and there can be a wait. The cookies are also warm and delicious. read more

Had lunch here two days when I was in town for business and enjoyed it quite a lot. Opted for a salad the first day and got a healthy portion of salad that I couldn't even finish, and the pesto chicken wrap the next day that was delicious. Definitely interested in trying more options from this place the next time I'm in town! read more

Dibella's, Dibella's, Wegmans, Wegmans. That's all you hear for subs in Rochester. Between the two, you aren't 15 minutes away from either of those establishments. Pellegrino's sneaks in the sub debate though. Having usually ordering cold subs at the above mentioned businesses, I wanted to switch things up with a hot sub. They have a wide variety on their menu ranging from soups, salads, cold subs, hot subs, wraps and pizza. As soon as I saw the Cuban hot sub, I knew what I wanted. I ordered it with no mayo, and was crushed to see that it was an extra charge for hot sauce. Really? Come on, hot sauce is a staple in WNY meals, not as a condiment, but a necessary ingredient. Their system works by ordering with the cook, walking down and paying with a separate cashier. Then the cooks yell out your name when your food is ready. We didn't hear our name called, and sat for several extra minutes which is unfortunate for our hot food and shows the flaw in their system. Opened the sub, and saw mayo. Not happy. Went back up, told the chef and they made another one for me. Also I was able to keep the mistake, which was a plus. The second sub was definitely more appealing and filled me up. The sub rolls are made on premise, and you can taste the freshness. Impressed with Pellegrino's, and when I want another hot sub, I will definitely return to here. read more

Pellegrino's Deli Cafe - Delis Near Me - Rochester, New York

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Easily my favorite sub place ever. I've only ever gotten their hot subs and they all hit the ball outta the park. My favorite is the chicken in the grass. Fresh cooked veggies, copious amount of chicken and cheese and an amazing roll to keep it all together. And they don't hold back on the fresh veggies when you ask for them on top. You really can't go wrong with any of them though. I just wish they didn't get rid of their only veggie option which featured a black bean patty. It was so good it almost made me a vegetarian. I kid I kid. But after trying it, it did make me reconsider my usual instinctual craving for meat. Although the hot subs are fantastic and warrant an easy 5/5 rating, the price hikes have annoyed me like no other. I've eaten here often and usually when I come back to town to visit for about the last decade since I attended the U of R. I understand inflation and increased costs, etc. But they've steadily increased their prices greedily and also decreased the amount of deals they offer to a point I will not go there unless I have a coupon. I remember back in the day (I guess I'm old now that I can use that line :P) on Sundays, subs were buy two get a third free. It would be a tradition among my friends to go there almost weekly to indulge ourselves. Full-length subs at that time were only $6-$7. They've gone up approx 50% in that time to $10+ now. The subs are pretty large, but when it breaks that $11-12 barrier after taxes, it really makes it difficult to justify for me. Their current best deal is through a coupon book that offers a free sub with the purchase of one and any two drinks. I hate being forced to buy drinks, but this at least brings the price down to about $8 a sub when I come here with a friend. Def come here at least once if you're looking for the best subs and decide for yourself if the prices are justified. read more

Pellegrino's Deli Cafe - Chicken in the Grass - Delis Near Me - Rochester, New York

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I live right around the corner but for some reason I always forget this place exists! Pellegrino's is a pretty standard deli/sub shop. They have chicken caesar wraps, which is an A+ in my book (avid chicken caesar wrap fanatic here). It's not my favorite chicken caesar wrap from a deli/cafe (DiBella's you have my heart), but it is better than some that I've had (Wegmans, you had so much potential). Enough about chicken caesar wraps, though. The facility is nice with plenty of indoor seating and some outdoor seating in the warmer months. The service is hit or miss - I've had great service and not-so-great service. All that aside, the food is pretty decent. I tend to stick with the chicken caesar wrap (no surprise there) and I'm never disappointed. There is a wide range of subs/wraps/salads available to choose from, so really, there's something for every palate here. Not the best deli/cafe in Rochester, but it's certainly a good choice for lunch if you are in the area! read more

Easily one of my favorite go-to restaurants in Rochester and the makers of one of the tastiest buffalo chicken subs I have ever had. Located across from one of my other favorite spots in town, Mt. Hope Cemetery (check out my review!), coming to Pelligrino's in the warmer months allows me to sit outside with a great view of the serene cemetery. I've found that there seems to be two paces here: completely empty or jam packed. Coming at the lunch time rush is a sure way to experience the latter. Evenings are typically slower if that's more your style and you don't want to deal with large crowds in compact spaces. I will admit that my knowledge of their other offerings is limited because I don't order anything except for the buffalo chicken sub. I once got fries as a side and wouldn't get them again. Salt & vinegar chips or a cookie is a solid choice. If you want to save a couple bucks, splitting a 14" sub with a friend is great (unless they don't want a sub, then it's probs not great). I find a 3.5 sub is satisfactory to fill me up without putting me into a carb coma for the afternoon, but don't let me stop you from hoggin out! Two other things I love about this place: Loganberry on tap! Great booths! It's the little stuff right? read more

Pellegrino's Deli Cafe - Delis Near Me - Rochester, New York

Their burger and fries are some are so good! I've also had the buffalo chicken sandwich, that bread!!!

There is a sign out front that says $5.00 cold subs on Monday's. Tuna salad sub was amazing it had celery in it right among of mayo it was very tasty. It gets very busy around lunch time so pre order or place your order on line. They also have kiosks that you can use when you arrive to place your order. Turkey sub is good as well. read more

Pelligrinos has consistently good sandwiches. Compared to DiBellas, the subs aren't quite as good, but still very tasty. The bread has a great texture, meat is fresh, and there are plenty of toppings. I've tried both the chicken noodle soup and the pasta salad. Soup was good, but pasta salad was just ok. The location is great. There's plenty of parking/seating. Service has always been good too. They did mess up my order once, but fixed it immediately. U of R students and staff--bring your ID because there's a discount! read more

*insert sound of military Taps* Good, gravy, friends. I'm sorry to say my favorite salad has been removed from the Pellegrino's menu. *sniff* Oh, sweet Chef Salad, perhaps you were too pedestrian for the King of Subs to keep. I do not know, but I shall miss you. Decadent and meat-stuffed like a sub, but with a touch of a vegetable or two, to make me feel like I was at least trying to eat healthy. Goodbye fresh crisp salad greens! Adios tomatoes and cucumbers! Arrivederci red onions and peperoncinis! Auf wider sehen roast beef, turkey and ham combination! How I shall miss thee! read more

The best subs I've tasted, bar none, and I don't even like subs. Perhaps, "not like" is a weak phrase. Subway's, or any like establishment, would be the last place where I'd spend money if I was on an island and that was the only place serving anything edible. But getting back to Pellegrino's... Their menu has a nice mix of both warm and cold subs, but I prefer the warm variety. My 2 go-to choices back in college were buffalo chicken and meatball and I loved trading halves with friends. I've gone back almost every time I was in town for a wedding or just visiting some friends, and each time, lamented aloud with my other NYC friends that there isn't a similar place back home. It seems they've expanded their menu to include pizza and wraps but subs are their original moneymaker and I wouldn't order anything else. It's a great place to sit down with some friends (their booths are always spic n span) or pick-up for the road (the fav option for the long drive back). One of the local pastimes - hey, we have to keep ourselves amused somehow - is to pit Pellegrino's and DiBella's against each other and argue who comes out on top. For me, it's Pellegrino's all the way because their warm sub list has more options for the cold-cut hater... I mean, if it's a warm sub that I'm hankering for, do I really want something with the word "cold" to be going in the middle? Then again, I rate cold cuts right down there with Subway's. read more

Great subs! The bread that they use is really fresh and delicious which is why their subs are so good. The staff is always really nice and funny. They have good deals on Sundays and Mondays where if you buy a drink you get a larger sub for the price of a smaller one or something like that. They have a HUGE menu! Any time of sub you could possibly want they either have on the menu or will try to make it for you. read more

I would have given this a 5 for flavor, but the order was off by a little bit. I'll get the negatives out of the way. The first thing I noticed was that the "house made chips" were Lay's. The second issue was that I requested meat hot sauce on the side for my wife's sandwich, and it came directly on it. The third problem is that my wife's roll was supposed to be plain and mine everything, but we both got sesame seeded rolls. HOWEVER, the Roc steak sub was bomb as well as the Buffalo chicken finger sub. At least their mistakes were minor. I'm not sure I've ever had mustard on a steak sub, but wow! read more

Not a bad place for subs but would've been a better experience if they asked if you would like plain or seeded bread. We got seeded and was not happy. The staff was friendly and steady amount of customers. The place was clean and neat. We had coupons but it still came to $17 for 2 subs and 2 sm fountain drinks. read more