Customer service is horrible and slow. The open skate is dangerous with nobody watching. Kids…read moresmash into other kids

There is absolutely zero organization or communication among the staff. When you check in there is…read morezero mention of any amenities, no one asked if we needed a walker, nobody told us where to go to check in for skates, nobody told us about the bounce house; ZERO communication. Slapped a bracelet on our hands and yelled NEXT! Spoke to Will after finding out from another patron that you have to go request a walker, Will is entirely incompetent, rude, and apathetic to guests. I asked for a walker, he told me to go to the next line. I get to the next line, wait for my turn, and they said they have no walkers. ZERO communication. Nobody knows what's going on. I voiced my frustration with the complete lack of communication, and the employee named Will literally said, "sorry, not my problem. Maybe you'll get lucky and someone will turn in their walker early." So a few minutes later I checked back in the first line that I was originally told to go to for a walker; there was one left. Was told by the young guy there (didn't get his name) to go to the second line to pay.... I wait my turn, get to the front of the line, Walker was gone. Repeat 2 more times. Finally I talked to Alicia, who unbelievably enough was a manager. Told her about the 20 minute runaround I experienced with her employees. She smirked and said, sorry there's nothing I can do. I said are you the manager? She said yes I'm one of the managers. I said well you can train your employees better to start. She smirked again and said, "I have no power here, sorry." I said, you just said you're a manager? She said I am one of them. I said, what is your name? She laughed and said, "Alicia. And you can write whatever you want about me; I do not care. This isn't even my main job." I said I would like a refund, we are leaving. She said do you have your receipt? I said, my husband threw it away. She shrugged and said, "sorry. Nothing I can do if you don't have your receipt." And sat there smirking at me. UNBELIEVABLY HORRID customer service!!! Will needs to be trained, and Alicia needs to be fired.

Fun time for all. The larger the group, the harder it is to not have fun…read more The black lights add to the fun. Call and schedule a fun family outing. I recommend this activity for the whole family. Ages 3 to 100. Call and reserve a room.

We went and explored the new location today. The exterior of building/ plaza is very lack luster…read more The interior is new and very clean. We pretty much had the whole place to ourselves. They are running a fall break special for unlimited play for only $20 a person, most attractions were included (splatter room and human claw game were extra). For $20 it was steal of a deal, unfortunately they normally charge per hour for most activities. For me I know there is no way my kids will stay at one activity for an hour. I think they need to come up with more package options, maybe 3 activities for $25, 4 activities $33 or unlimited activities for $40. They do have small snack bar with drinks, beer, ice cream, popcorn, candy and other items. They have a retail area with shirts, key chains, sensory toys, hats and more. The splatter rooms are much larger at this new location. They do also have a couple of party room options. The staff was absolutely wonderful! I would definitely go back if they start regularly offering packages, otherwise it could easily become quite expensive with 3 children.

This is a wonderful family owned business. If you love the outdoors, small businesses, and friendly…read morefaces you will love The Sandbar. This place has been a big part of my life for years! I would so recommend this place for people of all ages it is a great way to connect with nature.

Great crew at this place! Hard-working crew and very nice as well. Make sure to tip these good…read morefolks for working so hard in the heat while others enjoy the cool water! every penny and more!

It's free for Towns residents, so three stars might be a bit harsh. You do get more than your…read moremonies worth :). The problem is really the hours. Theybare not open in the mornings, when 90% of folks with jobs actually can work out. The gym is well equipped, but quite cramped. There are no true free weights, but do not fear, there are enough machines to get a great workout. They a also offer Yoga and ? Tai Chi? . But be prepared to pay for these. 10 per lesson, or 30 dollars for four.

Beautiful facility w friendly staff. Many cardio machines and great selection of resistance…read moretraining equipment. The county does a great job of keeping facility and equipment clean and ready.

I didn't even know this was here, and I've been coming to Cashiers for YEARS. Nice complex, they…read morehave a gym, a play ground and a swimming pool as well as classes offered for everyone. It's a great addition to the area!

Nice addition to the neighborhood (been open a few years now). Small gym, but I only go for…read moreexercise classes. I do wish there were a few more options. Only one cardio kickboxing class a week, wish there were more. Ashley is the instructor and she is AWESOME! Lots of spin classes, though I don't take spin. Only 2 Zumba classes, one of which is at 7pm, just too late for me. You can pay $5 per day to go, or $37 for a month if you are just visiting (like me), with no contracts to sign

Hello, I hope that this will be taken seriously, in hopes that this never happens to anyone else…read more Since Helene destroyed our local Canton park we wanted to give the Waynesville Recreation pool. I called the day prior to get all the information I could gather, checked the website since we have not been in over a decade. The receptionist gave me all the information, dates, times, pricing, and and temperature of the pool. I asked if there was still a kiddy pool working with buckets, slides, splash area etc. and I was told yes. The next day we were very excited and happily payed our fee to enter.As we walked passed the 1st life guard posted at the shallow end of the deep pool we smiled and found a spot near the slide as we knew that was what our son was going to be the most excited about. We got our son in his swim vest for safety and goggles and off he went down the slide. All of a sudden I see a young blonde lifeguard running around the Side of the slide saying "NO NO NO!". My husband and I smiled and said "Its ok we are right here and he's safe (Thinking she was worried he was alone since we didn't even see her from where she was sitting)". My son was already coming down the slide when she was yelling at him, (He's autistic and doesn't always understand things or respond to others well). He made it down no problem and was swimming to get out when she said "we do not allow swim vest or life jackets on the slide!" I asked "why?" And she responded with "because of the bolts on the slide they can get hung up and get hurt." I Replied " so there are bolts sticking out on a toddlers waterslide? I think you should be more concerned with that cutting and hurting someone if thats the case, not be concerned with a protective swimming vest." She replied "Well he's to small to ride" I was confused since I called asked and check the website and the slide is on the kiddie pool. I said "ok" as my husband is trying to regulate our son and explain things to him but he just wants to slide. By this point there are only 2 life guards for both pools and my son won't stop trying to slide. I carry him over to her hoping if he hears it from someone else that he's not allowed it will help. It did not! I then am very upset that was the whole reason for coming and anyone with autistic children or any kids understand if you tell them something fun your going to do but then have to tell them they can not its never fun. I ask the girl if I can sign a waiver or anything to allow him to slide, she says"no" I ask can he take of his vest and slide and ill be at the bottom to help catch him if he needs it ( He's a very good swimmer for his age) to which she responded "parents are not allowed to stand at the bottom and help there child". I was blown away buy this since we have been going to canton pool, and Dollywood splash country where kids can wear the life jackets, swim vest, or floats on any slide and parents were always at the bottom to help catch them as well since its all about safety when around water! Well, expect here at Waynesville rec. center. I was upset by this point and asked her what and where are these rules since I was not informed.?" She says "its on the back of the slide". Again I was upset and said " well that a horrible place for rules against a back wall on a slide that not every sees until your back here, also I was not told this and just so you know for the future maybe you all could post your rules on the website and tell them when they call so this doesn't happen to other special needs family and regular families to! I could tell she was uncomfortable so I simply asked what would happen if he did go down the slide (as he can be a runner)? She said " I would ask you to leave" I said "ok" and walked away. So for reference and refresh you can call and check the website where these rules are NOT posted or come in pay inside change enter at the opposite side of the pool area walk always to the back wall behind the side, and on the back said you see this weird outdated slide rules. By this time I was wondering why no one was on the slide and its because you have to be 48 inch tall but not over a certain weight, no parents are allowed on the slide, parents cannot catch kids at the bottom, and no life jackets or vest are allowed. These rules do the opposite of keeping kids in the kiddie pool safe. And again you can go to canton pool, Dollywood splash country or many other water parks or pools and they encourage you to put vests on your child and stay close to your child in water. By this point there are a good amount of ;little kids in the kiddie pool I would say about 10 to 15 and more kids in the bigger pool about 10 as well and only 2 life guards. I'm sorry but I'm not going to rely on a lifeguard to see everything in a pool. But none the less we kept trying to explain it to our son and play in the kiddie pool and enjoy the best we can. Our son was having a melt down and other parents in the pool understood what was happe

We just moved to the area and took a tour of the recreation center here. We will be joining the gym…read moreafter Covid issues get better. They have the main staples of indoor pool, workout equipment, racket ball courts. It clean and people are very friendly. We use the outdoor grounds a lot. Our main use is the dog park. There is a small dog park and a large dog park. We are in the small dog area. The disc golf court runs past the dog areas which is cool. There is a great skateboard park that lots of young people use, even on bikes. Lots of paved pathways. I love that the pathways attract older and young people. And, the path runs alongside The bold creek. It is more like a small river. It is filled with trout should you want to fish. Definitely a major asset to our town!