Bought an Audi q5 3.0 here and I love it. Can say that about carmax though. Carmax is Supposed to…read morehave a 150 point inspection. Their inspectors must be doing it with their eyes closed! First thing I found was that the rear view camera was Not working. Carmax stepped up and fixed it. Second thing was the Cabin air filter. I checked it because my wife was sneezing like crazy Every time she got in the Audi. Filter was absolutely dirty with some kind of nut shells black dirt. Third thing I found was a Dirty engine air filter. I mean as soon as I took it off, DIRT just started falling off it!! And the final thing So Far, we're the spark plugs. They say , and are proud of the fact that they do a 150 point Inspection! Well? If you're going to do an inspection you need to Open your Eyes to see. You need to Actually INSPECT and Not pencilwhip the paperwork. Finally, YOU need to have the Discrepancies FIXED! Finally, I would recommend to anyone looking for a vehicle here to get a mechanic to go with you if you can. Better yet tell the salesman you need more than 20 minutes for the test drive to have a mechanic or a person that KNOWS cars to look at the vehicle because I an NOT at all impressed with carmax's 150 point inspectors!

We found CARMAX very unaccommodating. We wanted to sell a car. No one looked at the car. They…read moreimmediately directed us to the business office where they gave a list of things to accomplish. We are older and our health is compromised so this assignment was a challenge. The next week we returned with completed paperwork, sat for 1 1/2 hrs for a quote thousands of dollars under Kelley Blue Book. 1) the above time and $ spent to accomplish their directives was unnecessary IF they'd looked at the vehicle the first day and determined it pointless to proceed, even it wasn't a specific number, 2) on returning the second day, AGAIN, the wait was not necessary for the same reason. To the elderly, I would suggest taking your business elsewhere. CARMAX will lead to undue stress.

These guys are great! This was our second time buying a car from Starfire and it was an easy,…read morepleasant experience all the way through. David was super honest, patient, and helpful during the whole process. We got a great deal on our trade in and are very happy with our new (used) car. This isn't a place where anyone is going to mess with you or be pushy about a sale, but the expectation is that you've done your homework and come in prepared. They don't want to waste your time and you shouldn't waste theirs. 10/10 would recommend anyone looking for affordable, reliable, used vehicles should buy from Starfire.

I received title promptly and smoothly. You guys rock!! Car is still a dream. Can't thank you…read moredudes enough.

Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.

I've brought my car in for maintenance at Toyota of Lancaster twice now and so far this has been…read morethe best Toyota service location I've been to! The check-in process has been smooth both times. Once I arrive, it doesn't take long for someone to come by, go over the service details with me, have me sign, and get the service started. Their waiting area is comfortable, which I always appreciate since I've brought my son both times. They also have a snack shop, a children's play area with a TV, and restrooms nearby, which makes the waiting experience much easier. The service itself has been quick, and the representatives do a good job of notifying you about recommended services for your car without making the process feel overwhelming. Payment is handled quickly as well, so the whole visit feels efficient from start to finish. The staff has also been warm, welcoming, accommodating, and extremely helpful both times I've been here. Will continue coming back for maintenance here!

I am extremely disappointed with the customer service at the Lancaster Service Department. I…read morehonestly can't believe how some of the employees treat customers, particularly when it comes to basic courtesy, communication, and making customers feel valued. I remember when things were very different. Customers were offered a shuttle ride home, fresh coffee and donuts while waiting, and even a complimentary car wash. Those were the good old days when customer service truly felt like a priority. It's unfortunate to see how much this dealership has changed in just a few short years. The level of service and customer care has declined significantly, and it's disappointing to feel that loyal customers are no longer treated with the same respect and appreciation. I sincerely hope management takes this feedback seriously and works to restore the level of customer service that customers once experienced and deserved.

Joel Is GREAT!.. He is such a great person in General!... I bought my first car here and i finished…read morepaying in in less than a year!!.. I recently gave my sister my Jeep i bought and i will be returning to This place to buy my second car!!.. im SO EXCITED!

I bought a car from Joel about three years ago and it's almost paid off. Joel, the owner, treats…read moreevery customer like a friend and is wonderful to work with. Whenever I've had an issue with the car, I would always go to Joel for help and advice. He is very trustworthy and wants to do a good job for his customers. I would recommend this business to anyone. I plan on buying another car within a couple months.

I have purchased several classic cars from Ralph and Mitch at Vehicle Liquidation or Bad Ass Rides…read more These wonderful guys are so helpful and easy to work with. I highly recommend them if your looking for a Cool Bad Ass ride.

I have bought three vehicles here over the years. Owner and staff are very friendly. Pretty upfront…read moreand straightforward when it comes to business. I recommend taking a look.

I recently worked with Tiger Hakopian at IMX for my Toyota Sienna. I've been working with Tiger for…read moreover 12 years, and he's always been honest, reliable, and very responsive. He explains everything upfront, so there are no surprises later. Unfortunately, when I tried to sell my 2023 vehicle, I didn't get a great deal, checked four different places and ended up getting the lowest offer. That said, I'll still continue working with Tiger and highly recommend him for his professionalism and transparency.

Just leased a 2026 Hyundai Tucson through IMX and had a great experience. Robert was the person who…read morehelped us, and he was fantastic throughout the entire process. He was very courteous, took the time to answer all of our questions, and made everything simple and straightforward. Best of all, he was able to get us the car very quickly and at the best price we could find. The whole process was smooth and stress-free. Highly recommend working with Robert at IMX if you're looking to lease a car!

Joe from this Camacho made it happen for my husband and I. He is one of the best salespeople I've…read morepersonally met. He tells us straight up no bullshit. I will most definitely recommend his business!

I went to this dealership last Saturday and left without a vehicle (decided not to purchase). They…read morecouldn't figure out how to refund me $2500 on the machine. I've been calling for 3 days now and they don't want to refund me my money back. I worked with Angel Guzman and the manager Miguel in sales. They told me to call back Monday and they would refund me the money back. Here I am 72 hours later calling daily and no one wants to refund me!!! The communication is horrible they really have no clue what they're doing in the sales department. I've called the finance department and they told me the money is in the account to be refunded, but the sales department refuse to do it. I didn't leave without the vehicle they should've canceled the transaction that day. Now they're giving me the run around even the owner is refusing to give me a call back.

If I could give ZERO I would. We had to move and we had a 2000 Camry my son was using until it…read morebroke down, we did not have the time to or desire to fix it and junked it. Steve Sosa came our to our residence after making arrangements with my husband. The Car was registered under my name. To my surprise, in September I received a redlight ticket on that vehicle, then 2 separate parking tickets for parking the car on street sweeping days. Apparently they fixed it--decided it was FINE to not register it under their name or anything. The image below if of the car and the person driving it around--getting ME TICKETS!!!!!!

Eddie was great to work with--quick, easy, and professional. He arrived within 30 minutes, checked…read morethe car, test drove, and made a fair offer. The smoothest transaction ever! Will definitely contact them again. 5 stars!

Gale helped me find my perfect car! I highly recommend him. He is very honest and easy to work…read morewith. He is great with paperwork and pays close attention to detail. He was very professional and I would definitely use him again. Janey

From the owner: We specialize in finding the perfect car you are looking for. We consign cars as well as broker and…read moreof course we have a few vehicle on hand. We have been in business for over 25 years.