Absolutely no sense of urgency when doing repairs on the vehicles. A 2 to 3 hour job turned into a…read moreseven-hour job due to them breaking apart. Would not recommend for any further services; go to another repair shop if need be. If I could give zero stars, I would.

This is the 2nd truck I have purchased from Rush Truck in Sylmar and I have to say that my sales…read morerepresentative Steve Ballenberg is top notch. He is very knowledgeable and helpful with no extra BS involved and I would say goes above and beyond to make the dealership experience a pleasant one. Also it doesn't end with the sale, he has followed up to make sure everything is good after the purchase.

Top-Notch Service and Quality Trucks - Highly Recommended!…read more As a construction company, reliable trucks are critical to keeping our projects on track--and Truck Depot delivered beyond expectations. From the first inquiry to final delivery, their team was knowledgeable, efficient, and genuinely committed to helping us find the right commercial trucks for our needs. The selection was excellent, the pricing was fair, and the entire buying process was smooth and transparent. They understood exactly what our business required--durability, payload capacity, and long-term reliability--and made sure we drove off with trucks that met all our specs. We've dealt with several truck dealers over the years, but none as professional and responsive as Patrick from Truck Depot Looking forward to working with them again as our fleet grows! -- Y&S Home Builders Inc

Great family business. Just bought a box truck. The truck looks great and will definitely buy…read moreanother vehicle in the future. They completely run through the trucks to make sure they are in great condition. Thank you

Customer service for the service department Frank not very helpful and not interested in helping…read more Just too bad

Rude, rude, rude. Terrible service. Quoted one week for repairs. Took 4 weeks. Does not return…read morecalls. I get there, take their time to get my vehicle, wait over an hour. So rude.

I had given RWC Group a 5 star review due to my experience with their parts department. I'm…read moreunfortunately changing it to a 1 star after dealing with their service department. MARIO GARCIA (Service Manager) is an absolute nightmare of a person to deal with. We own 4 MV 607 trucks and I took 1 of them in for a minor recall. On the letter it said that the work takes 1.75 hours of work. Called Mario and he kept saying it will take them a day to get it done which I was fine with. Dropped of the truck on a Thursday at 2pm. He checked it in on Friday. Called him end of Friday to see if it was ready. He then said Monday. Called him end of day Monday, and he said now it will be ready on Tuesday. When I tried to explain that I'm frustrated with the lack of transparency and the truck being down for 3 business days for a simple recall, he got very confrontational and loud saying that they did not have the part and had to order it which he had not mentioned on Thursday, Friday nor all day Monday. His demeanor with clients is very unprofessional, 0 courtesy and does not own to his mistakes. He admitted that he didn't know they didn't have the part which could be acceptable (as we are all human) when you say it in an apologetic demeanor rather than a confrontational demeanor. In my opinion is wrong that a company like International and RWC Group to put such an individual to treat customers in such an unprofessional manner. We've dealt many time with the Westrux service department and unlike RWC, we always get treated with courtesy and professionalism.

We purchased a Hino and Paid over $100,000.00 not including additional insurance. The additional…read moreinsurance was over $8,000.00. Everytime we bring in our truck for service or repairs we end up getting charged! which makes no sense!. The employees say they do not see we purchased additional insurance on their computer. We have the Paid Checks to prove we did buy additional insurance. We have been working with Andy at the San Fernando Office he always tries to help us out. He has great service. I understand it's not his fault. All this comes from the person who sold the truck to us. His name is Barry Sloan. They are trying to resolve this matter. I hope Barry can put into the system our Insurance and this should solve this problem.

Before buying a truck for my business, I did thorough online research, and this business caught my…read moreeye. I am so happy I went with SAS Motors, the whole process was easy and pleasant, Stan was very helpful and addressed every single question I had. The personal touch and communication were amazing, I am really happy with my purchase! Thank you, SAS Motors team, and I will definitely be back!

Stanley was pretty easy to work with and gave an AMAZING price! I drove down to L.A. to pick this…read moretruck up. I paid before even touching the vehicle, so I was taking a huge chance in the blind, but Stanley delivered! Upon arriving I noticed a leak. It was the fuel filter. So, Stanley went to the store, bought a new one at no additional charge, and threw it on in about 20 minutes, as I had no tools with me. Everything on the truck is in great working order. And, if Stanley ever gets another deal like this again, I won't hesitate to get it!

Loved how easy this was and the guy don't remember his name was very nice and professional!! I def…read morerecommend to everyone!!

Wow, where do I start? I rented a 24 foot truck Saturday morning amd dropped it off past 10pm the…read moresame day. I called the following day to get a final charge invoice but no one answered. I called again on Monday and the guy I spoke to (Mike) said that he was charging me for 2 days since I didn't turn in the truck until Monday morning. That was completely impossible since I had fueled the truck and taken it back the same day. It gets sketchier. Mike stated that they found the keys inside the truck instead of the dropbox. I dropped off this truck with my wife and we're both witnesses to me dropping off the keys in their night dropbox. He stated tbey had me on surveillance dropping off the truck but not putting keys in the dropbox. When I asked to see the evidence, Mike asked if I was a cop and why would he have to prive what he is saying to me? Further, he also states that 7 gallons of diesel were missing and they were charging me for that. How is that possible when I filled the tank before dropping it off? They state that a fuel receipt should be left in the truck but that is NEVER EXPLAINED when you pick up the truck. I got so frustrated with Mike because when he was pressed to answer questions he would basically give me a run around answer. I asked to speak to his manager (Tim) and he straight out told me he didn't want to talk to me. I asked politely to talk to Tim and he put him on the phone. Tim told me that things were the way they were going to be and nothing was going to change. In fact, Tim mentioned to me that I was missing 10 gallons of fuel. It was at this point that I figured that someone must have driven the truck and these guys were giving me the run around. Tim was rude and he kept cutting me off when I tried explaining things and then he abruptly hung up. I tried calling multiple times but they kept ignoring my calls. Finally after a while Tim picked up and I let him know that I would file a complaint with his corporate office and he said, "Good, you should!" I had heard so many good things about this company but now I know their staff are crooked thieves who cannot be trusted. Please make sure to NEVER drop off the truck at night unless someone is present so you can dispute any discrepancies. I will be filing a dispute with my credit card company since neither the manager nor the employee bothered to make things right.