Not a bad place to eat. The wrap wasn't bad but it was very messy. The service was quick but not pleasant. The service was okay but it was handed to me like they didn't want to work. The lemonade was extra tart and the cookies were probably the best thing made. read more

Penn Station East Coast Subs - Cheesesteak Wrap - Sandwiches Near Me - Bloomington, Indiana

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I popped into Penn Station about a week ago after seeing some enticing ads for $7.99 sub/fries combos. I used to LOVE their food, and the price was right! The normal/old system of ordering at one register and paying at another was not used. You had to order and pay at the far end, which is away from where the big menus are. There was a small menu attached to the counter. There was no signage to show what the specials were, which was very confusing. I got 2 chicken parm specials, one without the marinara. They were both pretty good. I'm not sure what type of chicken they are using now, but it was still good. It did not have the diced chicken look one is normally used to. They seemed generous with the chicken. The restaurant was clean, and the food was good. The lemonade machine is behind the counter because their lemonade is the better kind. I would have given this 5 stars, but between the awkward ordering sitch and the lack of signage about the specials, I had to give them a ding. The saving grace was the guy behind the counter knew about them. Hopefully this place is a lot more consistent than the bad reviews would have you believe. The food was solid! read more

Service was fine, but food was kinda gross. I don't know why, but it was the worst penn station i've ever had. Chicken was poor quality, cheese was skipped. The reason I'm writing this review is because Penn used to be my favorite, and I don't go out much for food because I can't afford it much. I waited all week for this meal as it is essentially $20, and there were multiple hairs in the sub. I assumed it was mine at first but as i kept going I quickly realized this was not mine. I'm just upset I wasted $20 i didn't really have to spare, on a meal I couldn't enjoy. read more

I love their grilled veggie subs, especially the artichoke and grilled mushrooms. Buy the long one and take half home for tomorrow. It's a very easy reheatable meal.. read more

We came during rush on a Friday. The service was very good today. Wished our group a good day. Did all the right things but with a smile. Sandwiches, fries, and lemonade were all very good too. read more

Walked in at 6:40pm ona Friday evening...Half the tables were blocked off and. Sat at a table by the restroom and was told that section of the room was closed too. Had to move to a booth, no tables with chairs available in the "open" area of the dining room g room. Men's restroom had no paper towels so had to use a napkin, but the trash cans in the dining room were turned around and apparently "closed" too. The apparent manager, name started with "D" was very unfriendly and did not seem to want to be there. Francisco took the order and delivered the food. Friendly enough but asked to split the full sandwich in half for my wife and I to share, but it came out cut about 3/4 and 1/4. Also never received the mayo in the side requested. Will be my last time at this place. Go somewhere else. read more

Penn Station East Coast Subs - Closed area - Sandwiches Near Me - Bloomington, Indiana

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I have to say my sandwich was really good but there was some missing on there which I have to say which was really kind of surprising which it was my price which like enough day added the sign outside. But luckily the music was really good here today and my drink was good. It's it was kind of less spicy today which I was really kind of surprised The service was really good. I have to say I give them a 10 out of 10 except they are the slowest read more

Penn Station East Coast Subs - There out of fries but not potato - Sandwiches Near Me - Bloomington, Indiana

I had never been to Penn Station before, so we decided to give it a go while we were in town. My partner said his cheese steak was unimpressive at most. I thought both of our sandwiches looked the same even thought they were radically different. The bread tasted like it hadn't been baked and needed more time in the oven. The cookie was delicious, but it was extremely greasy and fell apart when taken out of the package. As for the decor, it looked like walking into a fast food restaurant from two decades ago. The service was fine, but no one looked like they wanted to be there. read more

i don't normally leave reviews for fast food. I ordered a salad...the picture speaks for itself. read more

Penn Station East Coast Subs - My salad seems to be missing a key ingredient... - Sandwiches Near Me - Bloomington, Indiana

Need an adult manager. Closed up over an hour early. Wouldn't even make eye contact. read more

Two sandwiches, two drinks, one medium fry to split and it was 37$ and some change. We didn't even get a full sandwich. Skimping for sure. What is happening at every single restaurant? Robbery I tell ya. Just awful I could prepare this mess for 5$ read more

Penn Station East Coast Subs - Sandwiches Near Me - Bloomington, Indiana

Definitely don't go around lunchtime. Waited 20 minutes for my food and did a online order

So disappointing, both sandwiches we ordered were totally wrong. The person taking our order didn't seem to care how we wanted our sandwiches prepared. The sandwich prep work was terrible. Barely any meat and the toppings were not fresh. Arby's has the meats. We ordered them hot but they were served cold. $4 for a medium French fry. Yes they are good but they barely filled the cup. I love five guys that also charge a lot for fries, but they over fill the fries amd then heap more in the bag. Not this place, they treat potatoes like they are gold. read more

Penn Station East Coast Subs - bacon, lettuce, tomato, and lettuce - Sandwiches Near Me - Bloomington, Indiana

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Food came out faster than I thought. I dined in. Food was good. Surprisingly filling and clean inside. Fries were in house and good as well. Great service read more

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A few years ago, I would have given them 5-stars, but the last couple of years has seen the quality diminish. I have had Philly cheesesteaks in Philly and honestly thought the Penn Station version was quite good. The last time I had it, it was so salty it was almost inedible. They used to have two locations, but the downtown location closed leaving only the west-side location. If the staff would take pride in their work, this would be one of the best sandwich shops in Bloomington, but something is off with the staff as of late. They need a leader who emphasizes quality control. Their fries are pretty good, as is their lemonade. Prices aren't bad for what you get. The interior is basic, but clean. read more

The Staff was very nice, but I find it very sad that my wife and I had our orders remade 3 times and I just gave up. I ate whatever came out because I was so hungry. I didn't feel so bad because other customers that had been waiting longer had been having the same issue. read more

Thought I would try the cheese bread at Penn Station on the west side because I love their bread. Let's just say it was very questionable and I would never recommend it. It really couldn't be that hard to prepare... my 3yr old could do better than this!!! read more

Penn Station East Coast Subs - cheese bread - Sandwiches Near Me - Bloomington, Indiana

Just take the sign down if not doing that promotion anymore. It's a giant sandwich sign outside on sidewalk that you can see from road. It's the reason we came in. Cashiers as apathetic as you would expect. Floor is oily and smells bad. read more

Penn Station East Coast Subs - No free cookies. They can't fathom why you'd ask. - Sandwiches Near Me - Bloomington, Indiana

Honestly have been to better Penn Stations, this sammich was poorly thrown together and I have had better. Took it up a star as they were handing out free cookies at lunch. read more

Penn Station East Coast Subs - Chicken parm - Sandwiches Near Me - Bloomington, Indiana

The food was exceptional! I had an amazing sandwich. And the staff were amazing too! So kind and courteous! They had some good music going and everything was so clean! The only thing I would say was it was a bit expensive. But it was amazing! read more

Great staff- they were friendly. Food was hot and fresh. Restaurant was clean. We ordered on the app and it was super easy.

AMAZING STAFF, especially a manager named Noah. Ordered 3 subs and all were perfect and customer service was excellent, very kind, and welcoming!!!!! Food came out hot and very quick!! :) read more

From the time I walked in to the time I sat down the entire store and prep and grilling area was filthy! Even the point of sale screens and the sign screen were atrocious. I said something to the checkout guy and he just looked at me. Several workers weren't wearing hats or hair coverings. I can't go back! The owners should be ashamed to keep it looking like this. read more

This place is a joke! This is my second time here. The first time hair in the sandwich and they remake it wrong. And forgot a hole sub. So we decided to try it again this evening it was 30 till closing and they told us there where no fries as he standing behind a hole bin of potato's! Don't come here food sucks lazy employees! --Do better Penn Station do better! read more

Penn Station East Coast Subs - There advertisement seems to lie too. - Sandwiches Near Me - Bloomington, Indiana

Just fine. The meat was piled in the middle of the sandwich. Seemed like the cook was inebriated or something. The fries were a pile of crispy tiny pieces, I would not recommend it. The sandwich was good enough for me because I was yearning for some grease. read more

Penn Station East Coast Subs - Reuben brought out to me just like this - Sandwiches Near Me - Bloomington, Indiana

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Had a pizza sub and it was as so good! I would have like a little extra sauce, but other than that it was very good! 10-10-19 Went in today to grab a 10" chicken cordon bleu and fries, and it was so good! Restaurant was clean, and employees were friendly and professional! read more

Sooo delicious! The staff was friendly, the subs were on point (we got the reuben and the cheesesteak), the fries were delicious, the cookie was bomb, and the cheese bread with pizza sauce was the weak spot for me. The taste was pretty good but it was very soft, which for me just needs something else in there... If not a little crunch from the bread then something! Just my personal preference. The only reason they didn't get a 5 star was because we got our food to go, walked to the car, and immediately dug in and it was very obvious the fries has been sitting for a while so they were lukewarm. The taste was still there but it would have been a home run if the fries were fresh. Thank you! read more

Penn Station East Coast Subs - Cheesesteak - Sandwiches Near Me - Bloomington, Indiana

Penn Station on Jacob Drive advertised snack size subs for $2.99. Their website says snack size is a 3 in sandwich. So I ordered two. On examination they looked rather lacking, so I measured. They were just barely two inches. Can you say RIP-OFF? read more

By far the worst penn station i have ever been to in my entire life. Somebody call corporate!! Place is filthy and the malt vinegar tasted like someone urinated in it. Bread was doughy and way too much sauce was used. Don't waste your money read more

Horrible service. Love the one in Greenwood. Will go there instead next time. Sat outside for 20 minutes, three employees walked by would not look at us or answer when we called out. We had placed an online order and they would not acknowledge us! Of course they weren't answering their phone either! If I hadn't already paid online I would have drove away!! read more

this was easily the worst grub I've ever had. the sandwich was overwhelmingly caked with mustard and my partners had an absolutely absurd amount of mayo. not only did was the food absolutely garb, but the person taking our order smelled and needed a showie bad! get some old spice buddy! now not only are they down for the smell and taste, but the grilling station was absolutely filthy! i paid with cash and they gave me my change wearing gloves and started making food wearing the same gloves! DO NOT SEND PENN STATION!!! will regret. my gut biome is extremely diversified now read more

After a second unsatisfactory visit to this franchise, I'm done. I wrote a letter to corporate but haven't heard a word. The food was barely adequate, but the customer service was dreadful. The person on the register was surly to start with, but when we didn't understand his mumbled responses, he got outright hostile in dealing with us. I've never seen a manager in this place, and the staff they hire are unmotivated, undertrained, and largely useless. read more

The hubby requested this place for lunch. It seems to be a pretty standard sub/philly steak type place. The vegetarian options aren't bad, surprisingly enough. I had the artichoke sub. He hubby loved his Philly cheesesteak. I thought the sub was just so so, and the fries were greasy. read more

Typical penn station here. Restaurant is clean and friendly. The wait on the sandwiches at all penn stations is typically a bit longer because they cook to order. I usually get the philly steak since it is the most popular. Today I got the chicken Parmesan sandwich and it was pretty unimpressive. If you get a sandwich make sure to get their fries! read more

Great service, they came to the car to get our payment and came back with our food! Fast, friendly service!

i drool when i think of this place. i drool while i'm ordering from here. i drool waiting for my sub. i drool while eating my sub. and when i'm done, i clean myself up and start making plans to fly my ass all the way back to this particular location from hawaii. yep, i loves de subs from here! we don't have this chain in hawaii, and we probably should. we have a few cheesesteak places that nowhere near compare to this! i read the other locations reviews and they say it's overpriced? well, try living in hawaii where that same sandwich YOU call "overpriced" is double the prices you pay in b-town. the subs are so flavorful, the fries are so plentiful! i miss you penn station! xoxoxo read more

This is the worse place to grab food for lunch. #1. I placed a order online, 1st mistake. If you only eat Chicken Philly's from Penn Station the online menu isn't updated for that option. They also forgot to add green bell peppers as a option to add to a sandwich online. But i still wanted the chicken philly so I placed a cheesesteak order & removed the meat from the online order. After placing the order I called & told them to make sure chicken & bell peppers were on my sandwich. #2. When I arrived to the location 30 mins after my order was placed; the convenience of ordering online was not at all convenient. The employee handed me my receipts(btw I was picking up my co-workers meal too & she ordered a meal &drink) but they never handed me a cup for the drink. Then I waited & waited & waited; I had to go back to the employee to ask for the cup & the status of my order. He informed me that they were waiting on fresh fries but when he prepared my order he forgot one of the fries from the order . Online ordering is a disaster & the organization to prepare a online is horrible too. My sandwich was cold, dry & without the bell peppers I requested on the phone call; online does tell you to arrive 30min after the order was place. I would of been better off walking into that location & placing my order in person. But since I'm on a time limit online orders work for me but never at this location again. read more

A much better option than Subway! The sandwiches are better, the staff is more customer-friendly, and the facility itself is always cleaner. Prices are a tiny bit more expensive than Subway, but it's a better value for the money. read more

Penn Station has very good sandwiches. I really enjoy the Italian with a small order of fries. I would definitely recommend Penn Station if you're in the mood for a tasty sandwich. read more

We went here on a Friday around 12 and it was packed. We waited about 15 minutes to order. Once we finally got up to the ordering section I asked the woman taking our order if I could use a coupon I had and she replied "yeah, hurry". So we started ordering and could not understand her, she was just mumbling and was being so rude when we asked her to repeat herself. We ordered two sandwiches and two small fries. Once we got to the register to pay he asked what was in our order and then just walked away. Never told us how much it was or anything. He just turned around and started making someone else's sandwich. When he finished making the sandwich he gave us our receipt. We sat down and waited about 5-10 minutes for our food. Mine came with fries, my boyfriends did not. So I took the receipt back up to the register and I told them my receipt didn't have 2 fries on it but we ordered 2 small fries. The only nice worker was helping us and was handing us the fries when the man at the register came up and ripped the receipt out of my hand and said we didn't pay for 2 fries. The woman helping us explained that she heard us order 2 it was the woman at the ordering register's fault. But other than the extremely rude staff, the food was great! read more