I had a great experience at Caliber Collision thanks to Steven. He did an amazing job on my car and…read moretruly went above and beyond to make sure everything was done perfectly. He kept me informed throughout the process, was professional, and clearly takes pride in his work. I'm very happy with the results--my car looks fantastic! I highly recommend Steven and the team at Caliber Collision to anyone needing quality repair work.

I was first impressed with the reviews on Google. Then I checked it out tried a walk in for an…read moreestimate but no one was there to do it. Thr front dedk rep was nice. So I then came in for an estimate. Then I booked my repair and received an appointment the next day. The rep coordinated a rental pick up at the time of the reservation. I followed up myself to choose my car of choice. I set everything aside to coordinate a 745 repair. Prior to I received a repair agreement signed it and sent it. Once I arrived there was alot of yelling and commotion with the staff as I and other customers waited. The desk rep came in and connected me with the estimator who said " oh you didnt get my email" we cant do your vehicle. I said no I did not. I got the estimate and appointment resevation. So I reiterated my experience to Marco/Ana or Ava,front desk staff and was told someone would contact me. I asked for this mystery email denying services and the reason why. I never received a callback, email, or apology. The communication amd leadership reflects very poorly on this establishment. It was a waste of time and I felt disregarded as a customer. Overall I found communicative professionals to help me.

Never go here I took my car to get breaks done and they just put on the break pads and didn't lube…read morethe breaks or cut to routers. They charge me $240 just to put the break pads and said we didn't ask to do a full Break service I took my own break pads as well..this place is a scam do not go here. Make sure you get a receipt and read everything they won't let you know what they have done to your car and when you call play the you didn't ask for that card.

Been taking my vehicles to get my oil changed here for the past couple years. Today, decided to do…read moremy own oil change and found out one of my bolts was stripped on the splash shield. Nothing documented on my receipts for my oil changes ever since I brought it here was noted about a stripped bolt. So I had to change the filter with the shield 1/4 attached. Also, my drain bolt, can tell it was SUPER torqued down. Drain bolts aren't meant to be torqued down above specs. Had to hit my breaker bar AND torque wrench just to loosen it. Lost my business.

I called talked to Manual told him I needed a Tow From. Smart & Final on 4 th Ave in CVista…read more..Manual said No Problem ..Many'all gave me a. helluva. price !!! just about Half of what these other Towing Companies wanted ...Not only that All these other Towing CompanIes told me in the Next hour to a hour and a half ..Manual and Energy Towing came within 15 No more than 20 minutes that was a Big Help !! Energy. Towing "ALWAYS ". for. me. now ...A. true. unpaid. Customer to send this Review !!

I was shopping for a broker to ship my car to a tuner to OC. Most of the broker quoted between…read more$200 to $300. I know brokers take a huge chunk from the carriers. So i called a few nearest towing companies by Chula Vista. Energy towing was the first one i called. I explained what needed to be done and the condition of the car. Energy towing promised me a flat rate which is super reasonable, so i rather to have a happy carrier get 100% of the cut on a job. Communication was great between the first contact to the actual job date. Towed truck showed up on time and my car was properly loaded up on the flatbed without getting damaged. I was really satisified with the personalized service provided to me. I will definitely use again.

I've been a customer of the Shell Monthly Car Wash for a little over a year and been enjoying…read morecoming to this place for my car wash and gas. I just recently used their smog inspection service too and felt satisfied with the job they did. After the smog inspection, I received my car registration quick - within a week! Staff is friendly and helpful. They always greet me politely and do a great job assisting with drying my car. They all have good customer service, which makes me feel valued as a customer.

Somehow got short changed as the customer…read more Not sure if it was accidental but I got my $20 change back in $1 bills.. told the cashier I was short and he told me to check again then walked away only missing $1 so i'm not tripping too much

Great accommodation, they were all super nice and my Car was great after the things I got done. Way…read morebetter than all the other places. It's very worth it and Andy is great

Took my Jeep for a water pump issue and check Engine light on fix water pump and Jeep started to…read moreshake took it again they did a test to see if water went into the engine nothing came up all good according to them .. pay almost 1k then a week later i broke down on the freeway call my insurance took it to the dealer surprised it was the water pump ! Car overheating! It was never replaced all the color markes were intact!! felt very disappointed..young mechanic need to be honest lost a good customer never again will go back here ...

I've had my cars worked on here for a number of year, always a great experience. Kevin, the owner…read moreI believe, has always been friendly and courteous. I am not bashful about leaving a review that is negative if the service is below standards. Getting an oil change today, less than 20 minutes. Time is important to me, stoked to be in and out. I am happy to give them 5 stars and will be back again.

I called and asked for a simple question n possible assistance. They laughed at me and hung up the…read morephone rudely.

I came in due to a flat tire. I called early this morning when they first opened to explain the…read moresituation and the gentleman on the phone, Alex, who's the manager said yes, bring it in, we'll take care of it. I have run flats and a warranty with Firestone, but I purchased them at a different location. When I arrived, Alex was there and he had Isidro assist me. After looking at my warranty and gathering the pricing, they proceeded to replace my tire. Unfortunately the flat I got was on the outer rim of the tire so it's not repairable, it must be replaced. With the warranty and for the type of tires I have for my car (BMW) the costs for the replacement tire was good. I want to say that Alex, Isidro and Roberto were all professional, very nice and it did not take long for them to replace the tire; as a walk-in. For that, I am grateful. I would recommend this Chula Vista Firestone location and plan to come back. Thank you Alex, Isidro and Roberto!

I took my car here twice for A/C issues, the first time we thought we had figured it out but it…read moreturns out it was still broken just a temporary fix! I took it back here and they made sure to find the problem this time and I got a really good discount from them!! Definitely recommend!

This branch is superb! First, I yelped about tires, it gave…read moreme several options to choose, but the top most option Yelp gave me was this Discount Tires branch. Read their reviews, clicked their website, searched for the tires I needed. And of course the tires I needed must fit my budget. There were several branded tires that were offering discounts, huge discount. I signed in to get my $80 discount on Yokohama tires that were already on sale. Nevertheless, I called this branch; and the person I spoke to was very polite and helpful. I asked for a quote and asked if I can get the $80 discount being offered by Yokohama. He gave me the $80 discount on my 4 Yokohama tires, plus an extra Military/Veteran discount. Carlos (the rep that I spoke to over the phone) asked me if I want to get an appointment, and I agreed; so he gave me an appointment. Anyway, we just walked in on the same day I spoke to Carlos in to this branch, got in line, and when it was our turn (approximately 7 minutes in line) I told the guy (Saul is his name) that I already made an appointment and I have a record of the tires I needed, and of course the quoted discount amount Carlos gave me. He retrieved my record. The staff in this store are very helpful, polite, friendly, and most of all very transparent and honest. We only waited for a total of 40 minutes (walked-in) and our vehicle is all ready with new sets of tires. There are nearby stores where you can window shop while waiting. I'm recommending this branch 100%. Oh by the way, thank you much Yelp for your guidance in obtaining what I needed; you are simply the best!

This was by far the worst customer service experience I've ever had…read more For over 3 months, Discount Tire kept calling me, claiming I never paid for my TPMS sensors and that I still owed them money. The manager, Samuel, was rude from the beginning and even told me I had "got free sensors." After telling me he wouldn't contact me again about the issue, he turned around and charged my card $1,756 without telling me. After going back and forth with Samuel he kept insisting the charge was correct and that I hadn't been double charged. When I said I was going to call corporate, Samuel got defensive and told me corporate wouldn't help because "only I can give you your money back." He also claimed the charge on my account was just a hold and that my original invoice from March had never actually been completed. After getting nowhere Samuel, I told them I was prepared to take them to small claims court over the $1,756 If the issue wasnt resolved. 3 days later, a different employee called me and admitted I was right the whole time. They found that my card had in fact been charged twice and told me I'd be getting a refund within five business days. After more than three months of phone calls, arguing, and being told I was wrong, they finally admitted their mistake. An apology would go a long way but I doubt I will hear from them again If you decide to do business here, I'd recommend keeping a close eye on your bank statements. And if you've been a customer before, I'd also suggest asking them to remove any credit or debit cards they still have saved on file. I definitely won't be coming back.