Penske

The staff here are lying about shortages AND WHEN CAUGHT IN THE ACT OF LYING; BLACKBALLED ME AND…read moreFALSLEY SLANDERED MY CHARACTER TO CORPORATE SO THEY WOULDN'T RENT TO ME INDEFINITELY! This is portraying to Brooke, and I need a resolve on this or I will be seeking further justifications. Because this is illegal and unlawful. I call for a 1ton pickup and he says wait a moment and puts me on hold, then responds that the only truck that is available to rent me is a 1ton ford pickup for $168 instead of the normal $88 and when I asked for a 3/4 ton which is only $66 online pre quoted price; )saying available). He put me on hold and then said none are available only the 1ton and that I may only rent the 1ton for $168 So I go online and make a reservation for the 3/4 ton and show up to see a number of 3/4tons in the lot amongst many other 1tons; and no one else there picking up a truck. I asked to pick up the 3/4 ton; and Brooke got flustered and said I could only rent the 1ton for an exuberant amount of money and that the 3/4 tons trucks wouldn't be available for over a week. So I left and has my friend call and ask for a 3/4ton truck; and they told him to come and pick it up and it was ready for him! I called back and asked why they would only rent me the 1ton truck instead of the 3/4ton and they would rent it to my friend instead. He then lied about a whole number of things and then proceeded to blacklist me from renting for no other reason than he simply got upset and unprofessional/childish that I caught him in the act of trying to upsell me. I am now blackballed from renting here for no reason and I am taking this company to small claims court for profiling me amongst a number of other contingents portraying my character to falsely blackball me. What he falsely said against me will be used in court and is on your record. Expect a letter from BBB as well

So, you plan your. move; you reserve a truck for a specific date on line; you fill in all the…read morepaperwork, and received a confirmation email for the date and time; you book your crew, maybe 2 or 3 guys you're going to pay hourly, and co-ordinate everyone's busy schedule to meet in the morning after you pick up your truck. You get to the rental office, wait, oh, 10 minutes for someone to even come to the counter. Give him your D.L, and he goes: "Oh, we don't have any trucks. Sorry." "Excuse me? I didn't quite catch that." "Yeah, we don't have any trucks, and I really don't know when we'll have any. Maybe a week." "But I reserved it online, I booked it TWO DAYS ago." "Yeah, our reservation system sucks. it's really crappy." "So, you don't have ANY trucks. Not one." "nope. sorry. And I really don't know when..." "yeah, yeah, when you'll have any....yeah gotcha. I'm headed to U-Haul." Yeah, give this joint a HARD pass. In the words of the Enterprise counter guy: "Sorry.".

U Haul Neighborhood Dealer

Friendly, responsive, knowledgeable about Uhaul. I would definitely call him first next time.read more

Penske Truck Rental

the customer service at the Coburg location was outstanding and we dealt with Leon . He price…read morematched what budget was going to charge us for a cargo van that I had reserved and given my credit card on . They informed me after I purchased my airline ticket that there was not going to be a van there waiting for me or was ever going to. Budgets 800 number does not communicate with actual pickup locations. When I spoke to Leon and told him our dilemma he immediately found a van that was an hour and a half away and got it there a day early for us . It really helped out a lot after dealing with the death in our family. Thank you Penske for having such great Representatives work for you and helping our family ! Also thank you for the great value and the high quality vehicle with excellent mileage!

Penske Truck Rental

Clean trucks, easy to use website and friendly staff at pick up. I'll definitely rent from here…read moreagain.

From the owner: Save Up To 20% When You Reserve Online Today!…read more Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.

Valley River Storage

2.3

(3 reviews)

Rodent infestation our stuff was covered in feces and all chewed up. When I contacted them, they…read moretold me it wasn't their problem. They also increased our rent by $10 a month!

The young lady who runs the office was always very helpful and maintained great customer service…read moreevery time I went into the office. The facility is very clean and the prices are some of the best in town. This location was even more convenient, being that they also rent out moving trucks and have contacts to moving services.

Penske Truck Rental

3.7

(3 reviews)

Really Poor customer service!!! Twice!!! Treated us rudely in May. Gave them another chance…read more.. Waited over 30 minutes, no concern for our time. Really bad experience

We reserved a truck for the weekend of a recent snow storm so our reservation had to be…read morerescheduled. Lucinda called me while I was travelling to the west coast to let me know of the storm, and that she was stuck at home, unable to assist with our picking up the truck. She even went so far as to leave her personal cell phone number for me to call her back. We are a couple weeks out from that phone call and I finally got around to rescheduling our family member's cross-country move. I spoke with Lucinda today and she rescheduled us with the same pricing options and even is making arrangements for us to come back for our car dolly after the location is closed. Great customer service and extremely pleased with how this move is working out due to Lucinda's assistance.

Skinny Wimp Moving Company

4.3

(55 reviews)

•$

Bobble, Leo, and Braxton of Skinny Wimp Moving of Eugene, OR made this move a breeze. They were…read moreefficient, energetic, and very polite. This was a must-do move of a family members, and they were well mannered, straighforward in loading and unloading. They made the 150 mile trip in good time, and immediately began careful unloading of the furniture and boxes. Much thanks for scheduling us so soon. Kudos.

Charged for three movers there was only two guys there for the first 40 minutes. They acknowledged…read moreit and said they'd prorate that time, they did not. They also broke an IKEA tv stand, broke the key off in the lock and the door won't sit flush now. Also I watched them scrape the drywall tf up and lie to my face about it (the chubby guy) Billed for three hours when they worked for two, and over 25% of the time billed was actually only two guys. I will be filing a dispute with my credit card unless Katie can reimburse the damaged item and damage to interior apartment. Then it's between you and Amex (they've never lost a dispute for me)

A Storage Place of Springfield

4.0

(14 reviews)

Extremely friendly service, very clean, the people running it are always very helpful and flexible…read moreand show they really care about their customers and their customer's belongings. Best storage place I've done business with.

I cleared out my storage in the middle of the month and even gave them a notice and I was told they…read moredon't prorate . If It was me that went down to the office and was told that they don't prorate, I would of keep the storage empty and leave at the end of the month , so they wouldn't be able to make double there money off of me , but it was my husband that went down there. Why would you not prorate? It's the right thing to do . Why would you charge for a service you didn't provide? Is to get every penny possible out of people? Just not a good business practice. so make you leave at the end of the month.

Coburg Road Storage

I spoke with Derek here. He took me out to show me a couple of different possibilities to rent and…read morewas very pleasant, friendly and not overpowering. I would definitely get a unit here. Nice clean units and he told me what a OCD person he was to keep everything clean.

This is a great facility! It's very clean. The couple who oversee it are very friendly, helpful,…read moreand you can tell they care about the appearance of the grounds. Every time I went I saw someone working. Convenient and safe. Best storage unit I've ever had, and I've had many!

Alliance Storage

This review is for the uhaul rental only…read more They have a rather large facility. They have a couple parking spots in the front but that's about it. The lobby is super cute and has whatever supplies you might need for packing and storage. The check in process was really fast. Like REALLY fast and I even added an additional driver. I would use this location for pickup or drop off again. The only downside is that they don't open until 9 and they don't do 24 hour access for truck rentals.

BRANDY!! Ok .. let's start how she literally saved us from a crisis. We called and needed a 10x10…read moreIMMEDIATELY AND SHE quickly took care of us . Explained everything thoroughly ... HIGHLY RECOMMEND

Maxwell Road Storage

Just moving my U of O college graduate back home to California. She has had a lot of her belongings…read morestored here for the past year. The couple who runs this place were always so responsive and accommodating to her needs. Upon move-out we had an emergency key situation and they took great care of us. Highly recommend it!

Prompt return phone call. Clean property, clean storage area. Nice people that explained everything…read morethoroughly.

Stor-All Mini Storage

3.0

Safe, secure, clean, conveniently located, easily accessible and one word: MARSHA!…read more Yes!

If I could give 0 stars, I would. Facility is run down and they are rigid with "customer service"…read more My mother has been renting there for around 4 years and has never been late. She ran into a life snag and fell behind once. Absolutely no consideration given. Just apologies. Apologies are hollow. I feel that they could have done something to help once but they refused. Don't store here if life happens for you!!

Northwest Self Storage

4.2

The quality and service of this facility is magnificent. The on-site manager works with you if…read morethere is any issue with your unit. I believe the manager's name is Suzanne. She's extremely nice and compassionate. I find that this place has been trouble free for me as I have had to use a storage unit for the first time in many years. I've had no issues with any tenants around me and no rodents. I encourage and welcome people to use their facility their off of Olympic next to Walmart.

I rented my storage here online when I arrived I was greeted by Susan whom had the most warm…read morewelcoming smile. She did a wonderful job explaining my paper work and showed me my unit and was just all around very welcoming and willing to answer any questions I had. I have rented here for some time now upgrading my unit two times since to a larger unit and Susan was so helpful through the entire process. I was also impressed at how well the property was taken care of , it has always been clean when I come there. I would never rent at another storage unit. All my needs are always met with exceptional customer service. I want to add a couple months ago something very tragic happened to my family which left me to go through and continue to go through very difficult and emotional heartache. I haven't lived in this area all my life and don't know a lot of people. Having shared what had happened to my family with Susan she was so compassionate and genuinely concerned. I've always wanted to thank her for being such a wonderfully kind person and always taking the time to listen . She may not know but just the simple acts of kindness she has shown me meant so much. I highly recommend this facility and Susan is next level and is absolutely wonderful at her job! Great prices and property's well taken care of. Thank you.

SKB Yard Care

4.8

(18 reviews)

Amazing work, Hugo ! These guys made our yard look better than it has in years. They went above and…read morebeyond and did things we didn't even ask for. We've had other people that charged the same amount and did 1/3 of the work. Excellent job and look forward to working with you again!

Unreliable. Made an appt to give me an estimate. He didn't show up. He didn't even call or text to…read moresay why.

The Recycler's

4.7

(14 reviews)

I needed almost a full truck of items removed and The Recycler's did a great job. Easy to work…read morewith, prompt, friendly and the haul didn't take very long. Would definitely recommend.

I've used them in the past and they were great, , but they have become too big for their own pants…read more I needed a person to come and help me for one hour...but their policy was nope, we can only give you two guys for 4 hours at $140 per hour. If you need a small job done, don't call these people.

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Kate C.

327

9 years ago

The gentleman who helped us at this location was phenomenal. Very friendly and willing to go the extra mile so that we had a great experience moving. I HIGHLY recommend this location. What incredible service! read more

Purple F.

8 years ago

This is the only truck place I will use. They are super friendly, have lift gates which I need for my pallet jack and great prices.

Penske - truck_rental - Updated August 2026

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Penske Truck Rental

Easier Moving

4.2

We are self-moving from Eugene to California and hired Easier Moving to load the truck. Jeff and…read moreAdrien were very professional, effective and efficient. We had planned for 4ish hours and the entire job was completed in just over 2. They did an excellent job and was the best money I spent during this move.

I was getting quotes for a move from Eugene, OR to Vancouver WA. About 130 miles one way. I was…read morequoted $2400 to move a 588 sq ft apartment (maybe 20 boxes and a full size bed). I moved from Florida to Oregon for $3000 using a major moving company... over 3000 miles. I guess I won't be using Easier Moving!

U-Pack Moving

4.2

(19 reviews)

The UPack in Eugene, OR specifically the gentleman who runs it Matt was awesome!!!! Answered all my…read morequestions!!! Very responsive, GREAT CUSTOMER SERVICE!!! I will be moving in a few more years.... Hoping he's still there to help me out!! Shout out to Matt!!! Thank you!!! We were able to track the two trailers across country to Maine!!! If you need to move... give them a call. Portland, Maine depot was a little bit on edge at first but they came around and were a big help. Had to go pick up a ramp for the trailer they delivered.... Said it wouldn't fit inside the trailer? All around I give them a 5 star review!!! Only thing that broke was a mop and a small plastic trash can! Awesome!!!

It was so easy to set up our equipment and it is quite literally 25% of the cost of most movers…read moreeven when you hire helpers... They dropped the trailer early in the day so that we could get started early. Their driver also suggested getting some extra straps due to our stuff versus the bulkhead... The truck was delivered in less than 2 weeks on the lower side of the delivery period... Please, please, please give serious consideration to hiring this service for your move...

Pro Movers - Oregon

4.3

(84 reviews)

Ted and Nathan were so great! Look no further for nice guy movers who will treat your belongings…read morewith respect. You found them! I'm sure these guys will be great movers for any job but they particularly thrived working with my anxiety and chaos. I have a lot of anxiety having strangers in my house and had previously had a bad experience with movers mistreating my stuff. This experience felt so easy, I was completely respected and we actually had fun! Ted and Nathan didn't just make me feel comfortable; they were downright enjoyable to be around! They made me laugh and made each other laugh. They seemed like a couple of kind individuals who actually enjoy their jobs! The crew was quick and organized and didn't judge me at all for being the total opposite. They came over to a chaotic mess and helped me with no judgment. I have a few pieces of antique furniture and a large oil painting and they showed me how they secure everything to protect my belongings. They also set everything up for me at my new place just how I wanted it! I honestly just really liked being around these guys and they were incredibly professional. I could not recommend them more. Thank you!

An excellent experience with pro movers. We had them come load a truck up for us. They did an…read moreamazing job and were very helpful. Hoping I never have to move again but if I do, I will be using pro movers.

A Great Moving Crew

(97 reviews)

Great moving company- so glad we went with them. Grant and Joe were so kind, worked quickly, and…read moretook great care of our things. We were so happy with the outcome and they made our lives so much easier.

They did a great job! On time, hardworking, and very competent. We were on a budget, so Phil said…read morewe can give them a ballpark dollar amount. The two movers worked hard to meet that request, including figuring out a useful solution for us (unloading some things into the garage instead of putting everything in the house, which helped us meet our goal). The driveway is very steep, and initially Phil thought said could cut it in half with a ramp out of the side of the truck. His time estimate was based on that idea, but it turned out we couldn't use the ramp, so the movers had to work harder than anticipated. They still made it happen, though -- it was more work than they expected going into the job, but they were very kind about it.

Cascade Moving & Logistics

Nakia and Kenny did an outstanding job loading our moving van with Tetris style precision. They…read moreworked hard and were expedient making sure to wrap and protect the things that needed extra padding everything made it to the destination in one piece no breakage. Highly recommend.

The nice folks at Cascade Moving helped us with an in town move and moved some things to northern…read moreCalifornia for my brother. In all instances they were easy to communicate with and very reliable and solid workers. They even finished our in town move quicker than we expected. Highly recommend them. We will definitely use them for any future moving needs.

Cross Town Movers

3.8

(147 reviews)

If you need a truck packed for a move across the state, these guys are professional and experts at…read morepacking your precious items From the booking them to showing up early to the last handshakethese are the guys to get the job done fast and right Than you Cross town movers for a job well done!

The two young men of Cross Town Movers from Corvallis, did an excellent job of moving all my…read morehousehold stuff to another town. They were supper efficient, and thoroughly courteous. I would hire them again...Thanks! Gayle

Taylor's Towing & Auto Wrecking

4.1

(16 reviews)

I had been to a couple of other auto wrecking places in the area to get a lot of parts for my 88…read moreSuburban. By far Taylor's was the best. I had to wait a little bit before getting in the yard, but they were pretty busy and the wait was well worth it. Rather than being given a map and and spending a good hour searching for the car I was looking for, they drove me to the exact location and pulled all of the parts I needed. The guy who was pulling them even told me showed me how to swap out future parts that I needed. They spent a long time searching for the exact size spare tire I needed and were even going to mount one on a spare rim If they couldn't find one. Just when I thought that It couldn't get any better, the guy at the front counter told me the price of everything including the spare tire and wheel: WAY cheaper than any other place I had been to. I in fact payed that price for a only a couple of parts that were smaller at other wrecking yards. Overall, the staff was very friendly and knowledgeable. And the prices are very inexpensive. I will be returning here whenever I am in need for any part.

Great Wrecking yard! I called them to see if they had my…read morepart and they did! They pulled the part and then called me to let me know it was pulled and ready to pick up. So Easy!! Great Price too! Will for sure keep them on my list of yards to check out when I need parts.

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