We had an 11:00 appointment for a mani pedi and left at 1:00 with only the pedi done. They did a…read moregood job with the pedi but we waited a long time for them to get started. And we only did the basic pedi. The people we friendly

Great service at this family owned and operated shop. And they did beautiful work. Highly recommend!read more

Hannah was/is incredible. I was in a lot of pain and her technique was extremely effective. One of…read morethe best massages I've ever had.

Retuning my money u were overcharged me by 130.00 i have asked u to maił it along with my hair…read moreextentions!

Fun and upbeat atmosphere. All the girls do amazing work and listen to your hair goals/needs…read more Highly recommend this salon!

I need to start this out by saying I have VERY limited time in my life. I booked a cut and color…read moreon my ONE day off; the stylist lopped my hair off at my shoulders and then had the audacity to have a medical emergency and had to leave when she told me she was going to mix up color. one of her fellow stylists jumped in and finished my haircut and then told me to pay and reschedule for a color. now I understand that things happen, don't get me wrong. But that could have been handled a WHOLE lot better. The next day (!) someone called and let me know there would be a credit for the cost of my haircut if I wanted to call and reschedule the color, which is really the LEAST anyone could do, but honestly it was such an afterthought that I just have no desire to ever go back, credit or no. The haircut was ok (the second one) but I think I'm going to pass; this salon had one chance to make me feel pretty, and like I mattered. No one even offered to wash my hair, which I had specifically left filthy for the color. Boo

While they do have a sign that walkins are welcome- I would not suggest doing that on the weekend…read more I went in on a Saturday at 10am and they were able to see me about 30 min later but they were definitely understaffed for how many people were there, and it took 2 hours with all the waiting. It got even more crowded as I was leaving. The pedicure was nice, they were great about giving updates about what was next and did apologize for the waits. I know other nail salons were closed due to lunar New Year and maybe that was why it was understaffed? I am not going to go back unless I have an appointment, and I would only do appts early in the day on a weekend or on a weekday.

Went in to get acrylics and my toes done nothing to crazy. The guy that did my nails was super…read morenice, the line work could be a little better but other than that they're amazing and I love them but they were 75$... that's crazy. And when I went to get my toes done it was a different lady she was nice it was hard to hear her she was super quiet but when it came to checking out I was told it was 135$... like what I think she saw my face so she started to explain why it was that much so I said whatever and went to pay and then she said "should I make it 136$ for the tip" not like I wasn't going to tip I was but that caught me so off guard and I said "just one dollar no make it 140$" yk because it was so expensive, and she fr said "only 140$?" And I said "yeah" and she started to get super snarky with me and repeated herself "only 140$" I was so stunned I was like "yeah like what do you want?" And she rolled her eyes at me and let out a big sigh and finally let me pay. Mind you she wasn't quite like before everyone could hear her so everyone was looking at me. It was so unbelievably rude. Will not be coming back. Downloaded and made an account just to leave a review. Nails look great tho.

Amy has been doing my nails for almost a decade, I would never consider going anywhere else!read more

From the owner: We are a full service nail salon specializing in powder dip manicures. We offer gel and regular…read moremanicures and pedicures as well. And soon to be offering spray tans!

So,I'm sitting at Regal Nails Waterville because my gel nails are lifting after 10 days !…read moreThe owner/ manager is basically blaming my sensitivity to grinding This is NOT good customer service! She doesn't know me very well. I will sit and wait. Let's see what happens.

I went in for a full set 3 days ago I was charged 110 dollars due to the length of my nails within…read more72 hours I broke 2 nails and the acrylic is full of divets in the nail. The Nail Tech was pleasant but quality is below what I am accustomed to or expect for a large price.

The salon was able to accommodate my party of 5, they were fast and efficient. We were very happy…read morewith how welcoming the staff was and will certainly be back again

Today I went here at Diamond Nails & Spa with my 9-year-old daughter, and I was having such a good…read moreday. I picked out my color and was ready to enjoy some mother-daughter time. When I sat down, the nail technician started working on my nails. Before he began, I specifically asked him not to use a drill. He continued using one anyway. I was extremely uncomfortable and eventually started twitching because of how uncomfortable the grinding felt. Instead of listening to me or trying to make me comfortable, he told me, "Relax!" I explained to him that it's not easy to relax when you're uncomfortable. He continued being dismissive and rude. I then told him, "I'm paying you to do my nails, so you shouldn't be rude to me." His response? "Then go." So I got up and left. I was then told I had to pay $10 for removal, which I paid. Before leaving, I took a picture of the license displayed on the wall. He told me I couldn't take pictures, and then had the audacity to tell me that I was no longer welcome at the salon. Honestly, the way I was treated was completely unnecessary and disrespectful. I came in happy, with my daughter, ready to have a nice experience. If a customer tells you they're uncomfortable, listen to them. Nobody should be made to feel bad for expressing discomfort--especially when they're paying for a service. I definitely won't be returning, and I wanted to share my experience so others can make their own decision. Customer service and respect matter. By the way he's the short Chinese guy who likes to talk inappropriately to costumers. Diamond Nails & Spa -- this is not how a paying customer should be treated.