Sheridan Drive store wouldnt replace my 2018 Explorer battery because of an issue they said with…read morethe key fob not working after changing battery. Went to AutoZone and done in 15 minutes, n o problems.

Needed new wiper blades and didn't really know what I was looking for. The moment I walked in the…read moreemployee at the desk asked if I needed help and looked them up for me in a matter of moments. He went over a couple options then he installed them himself on the spot. Possibly the fastest and best service I've received buying auto parts.

Very good customer service very knowledgeable and helpful this is for the Lockport locationread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I brought my 2010 SRT Challenger to Northtown Dodge with 11000 miles on it. The car over heated…read moreand I was stranded on the Highway. They checked it out. Told me I needed to replace the electric fans. Motors seized. Recommended aftermarket Fans. Then it was wiring harness for fans, then TPM. After I received the car back my turn signals were not operating properly. Flashing erratically. Was told it is probably my bulbs. Checked bulbs. None are out. Took it back. Replaced TPM again. Still malfunctioning turn signals. Was told " I wouldn't worry, they work good enough". Until I can't pass inspection in my state. I never had issues with my turn signals until Northtown Dodge repaired my vehicle.

I'd probably move on from Joe in service if I were you. I brought a vehicle for moisture in the…read moretaillight that was covered under warranty. After 4 days of leaving it there in 90 degree heat he said it dried up and all set- when I asked if they could actually repair it he told me "Bud, it's porsche, not me, but if I want to pay for it sure". So nothing at all was done- this is when Joe text me the following day and told me to come pick up my vehicle, which we did- then about an hour later I received a text that if we don't pick it up by the end of the day, he was going to dump it off at the dealership across the road.I can't wrap my head around a company like Northtown treats people this way.

Super helpful and easy going, can't thank Max enough for helping me find, and even deliver the part…read moreI needed to get my car running again

Be careful dealing 2060. They charge for paying with a credit card. More importantly they charge a…read more25% return fee!!!!!! I just got hit with a $550 return fee!!! I will call anybody BUT 2060 from now on!

I am so pleased with the service I received at this location. Alex went above and beyond. I was…read moretotally clueless as to what I needed to do to change the batteries on my brother's mobility scooter. Alex helped me select the correct batteries and he told me exactly what I needed to do to be able to do the job correctly. Thanks to him, my brother is able to get around again. I am extremely grateful!

These guys are awesome, family owned and operated store. I had a dead battery and my car wouldn't…read morestart, it was so dead that I couldn't even jump it when my dad came to help. I called my dealership which wasn't far from my office and they didn't really care or made an effort to help me out. Made a call to these guys and Tim came down to my office (which was down the street) to help get me started. Followed him back to the store, replaced my battery and made sure everything else was good to go! They went above and beyond to help me out, and their prices are more than reasonable! They helped turn a frustrating afternoon into a great afternoon. If you have any battery problems or need a replacement these guys are the place to go.

Great service provided at this location! Very friendly and will steer those with no clue ehm me to…read moremaking a thoughtful decision on a purchase. I like how installation of things can also be done in needed, taking that worry away. Thanks Evan!

Really impressed with the experience I had here today. I came in for new wipers and was greeted…read moreright away by the staff. After a few minutes of comparing wipers, an employee came over to help us and even offered to put on the new wipers for us. When they didn't have the right attachment for my car, he swiftly got another employee, they processed our refund, and set us up with another pair that fit. Both employees we interacted with were friendly and helpful, and I'll definitely come here again if I need anything else for my car.

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.