STAY AWAY from them, I was there yesterday with my dad's Nissan Murano, exhaust was making noise,…read moreso I asked the gentleman to check it. After he lifted the car he said you have a leak in your Flex Pipe, we can fix it. it will take an hr. His mechanics completed the job in 20 min. Basically he cut the flex pipe and welded two new 10 inch pieces. He charge me $381.00. Later I went to another muffler shop to check if I paid fair price, they told me they replace the full exhaust pipe for around $165. They overcharged.

My 2014 Rav4 wouldn't start without it being jumped and I had my suspicions it may need a new…read morebattery but wanted to make sure it wasn't anything else. I had done business with New Prime a few previous times with inspections and minor repairs and I've always had a positive experience with them. They're honest and straight up with me. Did not try to sell me anything I didn't need and took time to explain what's happening. After an inspection all I needed was a new battery. Price for part was pretty consistent with market and 30 minutes later, I'm done.

I came in with one screw and one nail in my tire. I paid before the service was done, but they came…read moreback and let me know that neither had actually punctured the tire, so they refunded me. I was honestly surprised they didn't charge me anything since they still took the time to bring the car in and remove them. These guys are honest and do great work.

Came in today to buy 4 tires. Paid for them and was only handed 3 tires. The system said they had…read morefour, but they couldn't find the last one. I asked for a refund, they told me I had to wait for it to be authorized even though I paid cash. This all happened within 10 mins. After waiting another 15 minutes, I finally received my refund. This business needs to be more organized with their inventory.

Cordial and kind service and very quick as well thank you very much jiffy lube! I appreciated your…read moredetail and attention.

The team did a fantastic job on my oil change and NYS inspection. They even helped me find a…read morecoupon to lower my bill.

I got a NYS inspection in May 2025 from Bellerose Car Care. Hasib was the manager there at the time…read moreof my inspection and he later moved to Rice's Automotive. Hasib had ordered the wrong front tires for my car, which caused several dashboard errors. He had me come to Rice's Automotive (new shop he is now at) to resolve issues from my inspection. Hasib realized and admitted he had ordered front tires that are the wrong size for my car but he blames the mechanic (Ernie) for installing those wrong tires and he says it's Ernie's fault. He sent me to Hempstead Discount Tire (where Ernie is now at) and that Ernie will take care of the situation and fix it. I went there and Ernie said it's not his fault and it's Hasib's fault and that he (Ernie) will not be fixing the tires. Hasib said he feels bad and he will have his mechanic (Cruz) fix this situation Instead of providing the new tires I was owed and paid for, Cruz installed old, used tires from 2023. The proof was undeniable: one tire had a visible, pre-existing patch on it. This same patched tire went completely flat hours after I drove home I called Cruz immediately and he said to bring the car back and he'll take care of it. At this point, my trust was completely broken. A shop that passes off old, defective parts as a legitimate 'fix' is not a shop that operates with integrity and an excellent standard of service and I refused to waste any more time in receiving a bare minimum standard of service Their solution was minimal and dishonest I would not recommend this shop to anyone

I have used Rice's for over 20 years. They are known for their wheel alignments. Today, we had our…read moretires mounted and balanced and a four wheel alignment done. They took the car at 11 and by 1:30 they called us letting me know the car was ready for pickup. I was actually not expecting the car to be ready so soon. I actually expected it to be ready at l the end of the day. Tony is always helpful and accommodating and Greg always does a great job at making sure that your car goes straight.

The mechanics here are experienced and skillful at diagnosing and fixing problems. In addition they…read moreare extremely honest, pleasant and helpful. They clearly explain why something has to be done or why it can be delayed temporarily or permanently. They do inspections, diagnoses and repairs at reasonable prices.

I brought my car in a few times to Greggs not and it has been a great experience. I have gotten my…read moreinspection done there, brake jobs and battery replacements. One of the thing I appreciate the most is that Greg is a straight shooter. He tells you exactly what's going on and does not try to upsell you. He is very honest and upfront about the price which is reasonable. I have nothing but praise for their service. I will be coming here regularly moving forward.

It was my first time doing oil change at this shop and the experience was amazing! No appointment…read morewas required. I came in around 6:00 pm and my car was serviced as soon as I dropped it off. I was able to pick up my car within 30 minutes and the oil change was done. Friendly staff and great service. Definitive recommend this auto shop.

Professional & efficient service. Appreciate the 7-day business hours plus opening at 7am.read more

Been coming here for several years…read more Love their service..between just a simple oil change to tire changes. And heat change, light change, Wheel rotator ( dunno the term, but u get the idea), belt change, towing my car. And many more services. I love how honest they are too. One night while i was driving home from work i realized the light inside my car was dark. I wasn't able to see my speedometer. And it was pretty scary bc just my luck i got lost driving and wasn't able to see how fast/slow i was driving on the highway. Thankfully i made it home. Took my car in the next day, explained the situation and Tom was able to fix it w.o charging me a penny bc it was some switch that was accidentally switched. Now you see, i bet if it was any other mechanic shop they would keep your car, have you wait and then later on charge you for a couple of hours for their man hours. (I know this from experience) i took my car in to pep boys one time in Queens they kept my car overnight. And lets just say the next morning i wasnt a happy camper! They also send friendly reminders of when your next oil change is almost due. Spectacular service. Def recommend! Thank you guys.

I got a flat on the highway, and pulled off to the first station. The employees squeezed me in to…read morehelp me fix my flat, despite having a full day of cars to service. I was a bit panicked, and they were so kind! They fixed my tire instead of putting on the donut. Couldn't recommend them more.

Only mechanics to work on my vehicles .No BS honest and they do the work right. Have not had any…read moreissues highly recommend

John is an absolute legend, I came in for a state inspection and he went above beyond. My first…read moretime coming here and im absolutely impressed on their customer service. Guys like them are really hard to come by and I would definitely recommend them to anyone.