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    Pep Boys

    3.2 (57 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Pep Boys

    Auto battery and fluid recycling

    Auto battery or electrical system repair

    Auto brake repair

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    My 10:30 appointment even though they claimed it was at 11

    I made an online appointment to get my oil changed at 10:30. When I arrived on time I was told that I was scheduled at 11:00 (not 10:30). I was told that it should be done by 1pm. 2.5 hours seems like a really long time to wait for an oil change and tire rotation, but I did it anyways. I checked the progress of my car thru a text message link and it said Coen was working on it. I waited 2.5 hours in the waiting room (which doesn't have enough seating). At 1pm I went to check on the status of my car to be told that they hadn't even started working on it yet. That is extremely unprofessional. If a costumer has an appointment, they shouldn't be waiting 2.5 + hours to get the service started. I haven't been to pep boys in years due to the long wait I had two years ago. I see the service hasn't changed at all. Very disappointing. Attached are the screen shots for my appointment I made at 10:30 (even though they said it was at 11) and the status update that said Coen was working on it when he obviously wasn't.

    Tire flat when picking vehicle up.

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    11 years ago

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    Pep B.

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    Photo of Curt N.
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    15 years ago

    Helpful 1
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    7 years ago

    Awesome service! Just quick tire repair, but they saved the day!! Thank you pep boys!!!!

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    Pep B.

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    7 years ago

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    Pep B.

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    16 years ago

    Helpful 0
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    11 years ago

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    8 years ago

    Great prices and friendly staff. Never felt like they were trying to sell me stuff I didn't need. Real honest.

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    Pep B.

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    5 years ago

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    8 years ago

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    Pep B.

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    11 years ago

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    10 years ago

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    8 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    10 years ago

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    Pep B.

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    9 years ago

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    Pep B.

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    13 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - Pep Boys

    Review Highlights - Pep Boys

    Keith, the service manager, was extremely helpful and friendly.

    Mentioned in 3 reviews

    Read more highlights

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    My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

    This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

    Immaculate Auto Repair & Service

    Immaculate Auto Repair & Service

    (15 reviews)

    Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

    Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

    Steve's Automotive Specialists - Gephardt Approved

    Steve's Automotive Specialists

    (47 reviews)

    I've been going to Steve's regularly now for oil changes and repairs. Jut really good service. I…read morelike how they send you a text with what they found and what needs immediate attention and on down the scale for urgency instead of a mechanic or rep coming out to talk to you to pressure you into making the repairs. I also like how they do not charge you for diagnostics. When other shops charge you $140-$160 to check out your car to see what the problem is, they charge zero! Good friendly guys up at the front desk, I've been working with Sheldon. This place always has a ton of cars in their lot as I'm sure a lot of people have caught on to their good service and bring it here. That's the kind of shop you want to have. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

    Very disappointed with Steve's Automotive Specialists. My aunt went in because her check engine…read morelight came on and was upsold on expensive repairs that apparently weren't even the problem. She paid a lot of money, only for the check engine light to come back on a week later. When she went back, they refused to help fix the issue or stand behind their work. We feel she was taken advantage of and will not be returning.

    Pep Boys - autorepair - Updated September 2026

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