Been taking various cars to JT for years, started using them on a friend's recommendation…read more They've never let us down. Honest, excellent work. We drove a long way out of the way to them when they were in Sugarhouse and now we go much farther to Sandy. They're that good.

My husband I have taken our vehicles there for different services. They only recommend what is…read moreneeded. Family owned and operated. Fair prices and excellent service. Recommend!

I first started taking my cars here for state inspection and emissions testing and I've come to…read morelove the work these guys do. I've since had my Subarus and Silverado in for service and they're always open and honest about the repairs and costs. Never a high pressure upsell which is really nice. If you've ever been to Jiffy Lube then you know what I mean. You can't go wrong with these guys.

Wasting your time if go to their website to set up appointments, the actual shop doesn't interact…read morewith the website's appointment schedule so you can wait for the work to be done, it's basically a drop off time only. Quotes are on the high side.

They are knowledgeable and were ready to help when my son's water pump went out; it was a big…read morerelief.

Great shop. Had to book a little bit out but I'm so glad I did. Tracy was solid and helped me…read moreresolve issues I could not, nor could 2 other shops. Well priced work. Quality work. Good group here

My car randomly stopped working properly, went to AutoZone to get a diagnosed and found my knocker…read moresensor was the issue. Called around to a few shops and some quoted me almost $400, but when we came here I only paid $160!! The mechanic also changed my oil and fixed a loose bolt from my driver seat chair. Now a days it's so hard to find honest auto shops but I'll be coming back here for all my car needs. Honest business, honest workers and great customer service

Our local shop. They get to know you and are dependable and honest. Even if it's not what you want…read moreto hear. Thanks guys!

I've been going to Steve's regularly now for oil changes and repairs. Jut really good service. I…read morelike how they send you a text with what they found and what needs immediate attention and on down the scale for urgency instead of a mechanic or rep coming out to talk to you to pressure you into making the repairs. I also like how they do not charge you for diagnostics. When other shops charge you $140-$160 to check out your car to see what the problem is, they charge zero! Good friendly guys up at the front desk, I've been working with Sheldon. This place always has a ton of cars in their lot as I'm sure a lot of people have caught on to their good service and bring it here. That's the kind of shop you want to have. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This auto shop is the auto shop everyone warns you about...the reason everyone's apprehensive about…read morehaving to take their car to a mechanic. They'll rip off with a smile on their face, like they're doing you and your car a big favor. TL;DR Steve's business revolves around attracting customers with inexpensive oil changes, then upselling products/services that not even your car's dealership recommends. Pay $30 more to have your oil changed literally anywhere else. About month ago, I wrote a review on Google (see last paragraph below) that said Steve's is good for an oil change, but to be warned that they'll try to upsell things you don't need. Fast forward to today, I arrived early for my scheduled oil change and the employee at the desk looked up my appointment, and then went to the office that's behind one-way glass like it's a police station. The one-way glass is a perfect metaphor to the shadiness of the shop. Trevor, presumably a manager, came out to speak to me and gave a schpiel about ensuring their customers safety and satisfaction is their top priority. I waited for him to finish. When he did, I asked what was happening, were they refusing to service my car? Yes, that's exactly what Trevor was doing except it wasn't outright refusal but extortion. He said they wouldn't change my car's oil unless I removed my review. Trevor went on another schpiel about how car dealerships don't recommended changing oil as often as Steve's does because Steve's cares more about properly maintaining the car for safety. You're reading this correctly (if you've made it this far), the mechanics at Steve's know your car better than the mechanics at your car's dealership, and Steve's recommends more products and services than even your car's dealership, and dealerships, as everyone knows, are notorious for upselling. Insane that Steve's attempts to outsell the kings of upselling. Best part was Trevor was addressing my review at the time, but my review made no mention of Steve's recommending an oil change too often (see the review below), which is telling because it means Steve's recommends more frequent oil changes than your car's manufacturer recommends. I'm insulted for two reasons. First, that Trevor thinks he can use the same snake-oil salesman talking points he would use on a grandmother. Second, for wasting my time. Original review: Recommend for an oil change but nothing else. Know that they attract customers with inexpensive oil changes in order to upsell just about everything. Multiple times they've recommended service my car didn't need. Most recent example was when I needed new brake pads, they insisted I needed new rotors as well because "you should always change them together" and "if you don't the brakes will squeak." I called a dealership to fact-check and they said that's not a thing, you're fine to replace just the pads without rotors. Sure enough, it's been months and brakes are just fine, no squeaks.

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

In regard to the owners comments: The sound was present - always. In addition I asked them to do…read morean alignment, as I had uneven wear on the outside of the drivers front tire. They said all work was done, I ask for the printout of the before and after readings, you man went back then said the printer wasn't working. It was then I knew you didn't do it. Looking at the receipt it wasn't mentioned/charged for. I took it to the other mechanic and he said the alignment couldn't be done because the upper control arm was badly worn. Showed me how out of alignment it was. Paid to have both upper control arms replaced and the alignment was then perfect. I should have elaborated more in my first comment. You or your man lied to me. You will no longer have my business. I trusted you guys for a long time. But with the simple stuff, you are incapable otherwise.

Great, honest guys and will get your issues resolved fast! Happy to have a local business that I…read morecan trust!

This is an excellent place to have your car repaired. They will make the repair in a short amount…read moreof time. They also will give you an honest fair estimate.

DO NOT TRUST THIS SHOP…read more They said they did an alignment on my car before determining that I need struts. They should have known (as all mechanics know) that you need an alignment AFTER struts. So, they wasted $160 and a full day without a car. Then, I got home and realized the alignment statistics show the exact same measurements BEFORE the alignment as AFTER the alignment. So - they didn't even do an alignment and still charged me. When I reported the first issue to them, they finally admitted their mistake and said they would REFUND my money..... well, they didn't do that either. THIS SHOP WILL MISLEAD, STEAL AND DO WORK YOU DON'T NEED. DO NOT TRUST THIS SHOP.