Unexpected flat tire that needed to be replaced. We I legit needed new all the way around and…read moreSouthern came through. The other tire places on this fall Saturday morning had major wait times for service. I remember being in a bind last year and that was my first visit to Southern. I got four new tires on and balanced and was in and out. Nice waiting room with WiFi. This will be our go to place in Waldorf.

Came in late afternoon on a weekday because I must have driven through a hidden construction site…read moreor something somewhere (punctured two tires with nails, but no clue where or when), but because of the punctures, it led to the sides of one of the tires being shaved. I had a long drive the next day and they were easily able to fit me in, answer all my questions, and help me out of the jam. Prices for parts and labor reasonable. Customer service was great, professional. Helpful staff.

Not bad. I always like jiffy lube service. You pay for the quickness and convenience of it. Every…read moretime I roll in, its like bambambam, got your tire pressures straightened out, windshield fluid, vacuumed your floors, blablabla.... and then it's that sticker on my left hand corner of my windshield, and I'm out. Download the mobile app, and get the $5 off the signature service oil change, I do it every time. Although this Jiffy Lube is antiquated or something...they always have to make a copy of the screen of your phone. Nice.

If you need a quick oil change without the hassle, this is the place to go. They live up to the…read morename -- you're not sitting around for hours waiting on a basic service. The staff keeps things moving efficiently, communicates clearly about what your car needs without trying to upsell you on everything under the hood, and gets you back on the road in a reasonable amount of time. Pricing is fair for the convenience and the quality of service you're getting. A solid go-to for routine maintenance when you just need it handled without the drama.

This business is DISHONEST AND FINANCIALLY PREDATORY- especially when it comes to women…read more Do not be fooled by the positive reviews you see here. To get an accurate understanding of how dishonest and predatory this business is particularly when it comes to women sort the reviews by looking at the lowest reviews. On Sunday, I had my vehicle towed to this shop. My AC had stopped working and after driving for sometime fumes started coming from the front of the car and liquids were dripping from the bottom of the car. When my car got brought in, I called and explained exactly that. They told me it would cost about $67 to do a diagnosis of the issue. The next day, Tim called me and said the issue is my radiator and I needed to replace the radiator. He told me the total cost would be $764. I told him I would call back because I wanted to get a second opinion. I wanted to get a second opinion because this past December I brought my car in to them because my AC/ heater was not working. Then I paid them over $600. Now six months later I was having the same issues. Because I couldn't move the car to another mechanic, I contacted a mobile mechanic. In my messages to the mobile mechanic I said the same thing that I told this business. My AC stopped working and the car started fuming. In the end, I could not coordinate a time with the mobile mechanic due to work, so I decided to go with Myers. The next day I called them to okay the service. Tim now quotes $849, instead of the $764 he originally told me. I explained to him that was not the price he quoted me before. I wrote the price down, but he lied and said it was what he told me. I negotiated the price to $813 because I just wanted my car fixed. I okayed the service after he assured me he did a diagnostic and the issues would be fixed. Of course, I'm thinking the AC would also be fixed. When they called me to say the car is ready. My sister goes to pick up the car and had me on facetime. The very first thing I asked her to do was to check the AC before paying. LO AND BEHOLD THE AC WAS NOT FIXED. When I brought this issue up. They lied that I never mentioned the issue with my AC. We are in the peak of the summer, Why would I not mention my AC not working??? Also, why would I mention it to the mobile mechanic (see my screenshots) and not mention it to Myers, the people who have my car and are fixing my car???? Instead of them admitting their error. They tried to charge me an additional $1000 to fix the AC talking about there is an issue with the AC compressor. So they wanted me to pay a total of $1800!!!! They are ridiculous. Of course I contested this. I called Neil Myers the owner to resolve the issue cordially. To my surprise he started yelling at me and threatening me that "he knows my type" and that if I don't pay in cash I will not get my car. It was so TRAUMATIZING. I never had a business owner speak to me like that, especially when it is THEIR ERROR. The way he spoke to me I was scared because like I said my younger sister was there alone. So I immediately left work to go there myself. Then Brandon (Myers??) got involved and again instead of rectifying the situation and admitting their error also lied that I never told them. So he called me stating the call is being recorded. Then it was clear he was trying to create a recording to cover themselves legally. He also tried to tell me that I needed to pay in cash or certified check before they release my car. I called them out that it is against the law if it was not previously disclosed to the customer. In the end, I paid $749, instead of $813 because Brandon said he would give me a "discount". I found it laughable that he thought that would be sufficient to rectify the fact that I paid $749 to "fix" a radiator that is sold on amazon for less than $99 and my AC is still not working. I don't recommend this business to anyone. Also by the way the positive reviews are doctored. As a first time customer they will harass you for days to leave a review, which I am assuming why so many people feel compelled to leave these 4 star reviews. But trust me don't patronize this business!

I took my vehicle to Myers after having work done at two other auto repair shop. my vehicle was in…read morereally bad shape. I had used Myers years ago for minor repairs and was always treated well and was satisfied with their work, this time was totally different. When I took my vehicle in they did the diagnostic gave me the results and I gave them permission to make the repairs. my vehicle was there for more than a week when I picked my car up and drove approximately five miles my engine light came on and the car started backfiring and shut off I was able to get off the highway. I waited 10 to 15 minutes and the car finally started. once I got home, I called the shop they gave me every excuse in the book as to what was happening to the car. My vehicle was in and out of their service department for more than three months. to make a long story short, my vehicle was at Myers for a total of three or four months, I paid over two thousand dollars and my vehicle still is not running. The last thing I had replaced was my fuel pump. At the present time every light on my panel is on. I am eighty one years old living on a fixed incom, this has been very frustrating and I wouldn't recommend Myers to my family or friend as a matter of fact I wouldn't wish them on my worst enemy. Arrdaise Manning

I scheduled an appointment to have my GMC Sierra Denali serviced at Meineke La Plata, MD, branch on…read moreFriday, February 6th. I request a brake check, an oil change, and a tire rotation. Later that same day, I called Meineke and was informed by what I assumed to be the manager that nothing was wrong with my brakes and that I could wait until two oil changes to have my brakes changed. I picked up my truck on Saturday, February 7th. The manager gave me my truck's fob and told me there was no charge. Now I took this very seriously, but because I've been bringing all my vehicles to the Meineke and was told nothing was wrong, the manager cut me a break. But after driving the truck for a few days, the noise in the truck got worse. I return to Meineke on Wednesday, February 11th. I ask the mechanic to speak to the manager. The mechanic informed me that Saturday was his last day. I then explained that I have a lifetime warranty on my brakes and that they are making noise. He replied that it didn't concern him, but the mechanic refused to look at my truck. I left Meineke and took my truck to Martin's Servcie Station where i spent $944.78. On brakes, rotors, RF brake hose, and wear sensor. I called Meineke to file a complaint by phone on Wednesday, February 11th. I was told that I would receive a follow-up call in 48 hours, working days. No one responded to my complaint. I have attached pictures of the brake condition before the repairs were performed. I had to pay for brakes, rotors, and other items that were under warranty and were installed by Meineke. And the owner of Meineke brush it off as if it is not a big deal. Poor service....

2/2023 To Whom It May Concern: I wish to express my…read moredisappointment with the recent experience regarding my car service and repair. Prior to the my recent experience, I had a positive interaction with staff; and I felt I could trust the staff at this location. Being a single, senior with disabilities, and on a limited income (SSD), trusting a mechanic and the staff is invaluable. However, my recent interactions with the same staff and location have left me broke and devastated. I realize mistakes happen, and everyone is learning on the job. However, when I feel I am being taken advantage of based on issues based on my gender and age, this is unacceptable and I want others to be aware of people who will smile in your face while stabbing you in the back. Every business should be proud of their staff and the work that they do and stand by this; shame on those that take advantage of others. There should be more honor in business so we can all benefit together.

Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

I came here for the first time in February, to check if one of my tires had a leak. They checked it…read more& told me there wasn't anything they could do for now. I appreciated the honesty & their explanation of slow leaks, so I decided I would come here for my oil change instead of going to the dealership. Supporting local businesses is important to me. They were very thorough & again explained everything to me about recommended services. They're not pushy about it & they even had checked my Carfax before making the recommendations, which I was impressed by. Finding a shop you can trust is invaluable & I hope they don't change that. Marvin was who helped me today, but the entire team this afternoon was great!

While scheduling a Maryland state inspection for a vehicle is easy to accomplish with Ft Washington…read moreAuto & Tire, it is evident that the main reason they "serve" as a Maryland State Inspection Station is for the added benefit of their crew obtaining the work required to pass the inspection rather than focus on what the customer needs in accordance with the Maryland state guidelines. ....talk about poor customer service!!! We took a vehicle for Maryland State inspection. They documented 3 "Declined Jobs" 1.stabilizer link right front has play 2.stabilizer link left front///suggested 3. battery hold down. (and a) note: "passenger door does not open properly" We took it to our mechanic who repaired the "Declined Jobs" AS REQUIRED. When we took it back to Ft Washington for reinspection, we were told it failed because the door had not been repaired. HAD FORT WASHINGTON AUTO & TIRE LISTED THE DOOR AS ONE OF THE "DECLINED JOBS" AS THEY SHOULD HAVE, our mechanic would have repaired the door also. When asked WHY they failed to list it as a "Declined Job" the response was "...because we don't repair the door so we couldn't give you an estimate". Again, since they could not benefit from the repair, they caused us GREAT inconvenience! Thus, we strongly recommend you take your vehicle to a Maryland Inspection Station which inspects your vehicle and DOCUMENTS THE INSPECTION RESULTS IN ACCORDANCE WITH MARYLAND STATE GUIDELINES. Fort Washington Auto and Tire certainly failed to do that.

Called in the evening to see if the inspector was still available. Tamara answered quickly and told…read moreme to come on in. Upon arrival, I pulled to the front but only accessible parking was available so, i pulled around back. Tamara saw me, ran out to meet me, took my keys, and got me right in! I was instructed to go inside and speak with Betsy. She assisted and had me giggling with shared interest. I made a few phone calls while waiting and then my car was done. Excellent wait time!! The entire experience was smooth, from the original phone to call to receipt retrieval. Thank you, all!!

Mike was great!!!! I thought I needed tire sensors, turns…read moreout I only needed air Mike made sure I wasn't paying for something that I didn't need. He also made sure that I understood which oil change is best for my truck. Thanks Mike!!!

This place is awesome. The mechanic explained all the issues and pointed me to the essential items…read morea d then told me I could last a little longer until really needing items addressed. This place has superior customer service and the prices are much lower than the dealership. I will trust them with all my vehicles.

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.