Seriously, $119 dollars to come to my house. They then quoted me an additional $320 to fix a 10…read moreyear old washing machine. Came back a week later with the parts, and oops, so sorry, we miss-diagnosed your issue. It will be $480 on top of what you paid us to come out. Do not waste your time on these guys.

We've had Ace out to the house to fix our washer and our fridge (2 times for separate issues)…read more They are awesome. Quick, reliable, honest, easy. would give them 6 stars if I could

All good now! Dane came out personally and resolved the issue! I will continue to use Air By…read morePhariss!

This is how you run a business!! Prompt. Polite. Knowledgable. Thorough. Fair price…read more I am so glad Pharris' was recommended by my friend. Dane and Ricky showed up about 5 minutes earlier than scheduled and checked for limit switch and flame sensor issues to determine why my furnace wasn't firing up. They immediately diagnosed my issue as inconsistent (30 year old) thermostat operation. I was embarrassed and a bit skeptical. For a very fair price and 30 minutes of our time they swapped it out for a new Honeywell programmable unitand everything works as it should. I could not be happier!! Great guys. Great service. Super polite. I've dealt with a few other HVAC companies in the Lewisville/ Flo Mo area over the past 20 years. These guys are clearly the best. And a five year warranty. Thank you Dane and Ricky.

On Saturday, a tech came out to replace a couple of fan motors, one of them didn't work properly…read more We called the office on Sunday, the office responded and instantly contacted the owner Chirs. Without hesitation, he promptly replied and said they would come back with better parts the next day (Monday) to replace both of them. Sure enough, on Monday, not only did he go all out to acquire the better motors, he came to oversee their installations in person when his techs arrived. In my view, that's truly integrity and excellent customer service. We look forward to future working /replacing new equipments with this company!

I wanted to recognize the nice employee who helped me. He was tall with a red beard. He was on a…read morecall near 170 and Alta Vista around 11 this am. I was stranded with no tools and my truck wouldnt start. A Youtube video said to disconnect the battery to reset. I was too far to walk home, so caught him when he pulled up for a call across the street and asked if he had a wrench I could borrow. He was kind enough to trust that I'd put it back. Without him, I would have missed a whole day of work and been stuck like chuck. Many thanks to the nice man that saved the day. I was so flustered and forgot to get his name. I will strongly consider North Texas Heat & Air when I need new HVAC equipment or service, bc of his good deed. Good people make companies succeed, so hope this one is still around when my A/C goes out.

My primary AC unit was not cooling as well as it should during the peak of summer, so I got online…read moreand started searching for HVAC repair companies in my area (North Fort Worth). After looking through several websites, I decided to give Texas Discount Air a call first because of their competitive service call price ($29 at the time of this review). I was able to speak to a live person when I called around 8:00am, and we were able to setup an appointment the same afternoon (I didn't even bother calling anyone else since they were able to help me so quickly). The time scheduled was between 1:00 - 2:00, and Todd Hoffman (the owner of the business) showed up at my house at 1:00 on the dot. I explained my issue to him, and he listened then diagnosed my unit. He quickly determined that everything looked in order, but I was low on coolant. He explained that I must have a small leak in the system, and then outlined my options. He was very knowledgeable, directly answered all of my questions, and recommended in my situation that for now I should have him fill the coolant to the correct levels (which was my choice, as well). The entire time he was friendly and informative, which I appreciated, and at no point did he pressure me into doing something that was more than required. He conducted himself in a professional manner the entire service call and performed the work quickly, but never seemed like he was in a hurry to get to the next customer. The cost of the service call was extremely fair based upon previous work I've had done on my AC units, and the $29 service call fee was credited towards the repair cost, as well as a service discount coupon that I found on their website. Based on my experience, I highly recommend using Texas Discount Air for your AC repair needs, and I will happily refer my neighbors and friends to them.

Not sure why there are so many low reviews! We had a great experience. Our AC had been squealing…read moreloud so and then just stopped working. We called a couple companies. The first company came out and tried quoted us for about $1600 to fix the issue. We called Texas Discount Air we told him the issue and he immediately knew what it was but said he would come out and take a look just to confirm the problem before he quoted us. We called him late in the afternoon and he got out here the next day. $500 dollars he was in and out in 2 hours if that, and our AC is working again. This Texas heat is no joke and it's only May. Great service, friendly guy. We kept his card and will use him in the future because it's hard to find a good company that's honest and not trying to pad their pockets.

These guy are awesome !! Best service ever! Quick, honest and reliable service. I would never use…read moreanyone else. Eric was knowledgeable, polite and was able to locate the problem and fix it in no time at all.

After all is said and done.... I can't even in good conscious recommend this company at all. They…read moredid not even clean the air conditioner on this tuneup. Did too many short cuts on the 24 point inspection and tune-up. They pushed their original service day from a weekend day to the weekend for their own convenience. "Yes too many short cuts from this company. " Of course they had no idea I was a consumer advocate and watched them do their thing. Women beware of this company, they gave me the impression they would take advantage of you. They left dirt and gave a written estimate on a repair job for over $400. I did not call them back but, I got the repair done and it was $71.93 with taxes.

Frontline is absolutely amazing, and Osvaldo, our technician, could not have been kinder or more…read morehelpful! We actually have a warranty through another company, but after they failed to fix the problem properly, we chose to call Frontline--and I'm so glad we did. I called at 7:30 this morning, and Osvaldo was at our home before noon. We're already back up and running! I highly recommend Frontline and will definitely use them from now on.

The technician came out and thoroughly checked everything and quickly found and resolved the issue…read more As he worked, he explained things in detail of what happened, how it was caused, and how to further prevent it from happening again. I am grateful that our home warranty requested Frontline.

VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

The team at Masten AC and Heating always give us the best service. They are on time, reliable and…read moreaccommodating. They go out of their way to educate us on the best solution to any situation. Highly recommend!

On Friday August 10th I contacted Masten's made an appointment for Monday the 12th to avoid…read more"extended weekend prices". Masten's tech Matt came to my home and decerned an issue with my Daikin mini split. Matt phoned me to confirm he "ordered the part the same day". He explained that it could take up to 7-14 days; however they have been good in receiving parts commonly within 5-6 days. On August 15th I contacted "Shannon" inquiring about the part. Her response was and I quote "no the part has not arrived, and stated it was not ordered till the 15th". I explained that Matt called me on the 12th that he had placed the order the 12th. Contradicting what Matt had previous advised me. I requested the tracking number to see if the part was out for delivery. She stated "I'll have to ask Matt, he got in late", but she would ask, she never returned my call. On the 20th she called stating there was NO tracking number. Everything in this day age in delivery service has a tracking number. Her response was "since Covid everything is running behind" That is why you always receive a tracking number to follow the ETA and whether it was out for delivery. Particularly in this day and age. Because she could not conclude where my "ordered" part was" She continued to insist she did not know where the part was and told me she would pray for me". On the 21st mind you, Shannon called me advising " they called Goodman's on University, in Denton and my part was going to be there on Thursday or Friday for sure. However depending on what time it is received would determine if they would come out that day, if by chance it was not received they would be out Monday" It was not received . On Monday August 26th Shannon called to advise me the part was not in, and because it was "taking so long". Matt drove to Goodmans to pick up the part and would be coming straight to my house" Upon arriving Matt and a secondary tech Ryan arrived. Matt offered no apologies for the excessive delay or the convoluted information by Shannon. Matt and Ryan arrived replaced the part however Matt on completion of the installation, decided to exit through the back yard through the fence and left. Ryan came in solo to collect my check. I asked why it took so long, why did you have to pick up the part? He simply replied" I dont know." I could have picked up the part myself if they spoke up that they apparently are running low on staff . I paid as a lawful citizen. I asked them to hold the check for 2 weeks bc I was facing back issues and felt that at the least they would offer a discounted rate due to the clear fact the part was never ordered! Dishonesty such as this is substandard way to retain local business. We have been loyal customers, supporting neighborhood business for more than 17 years and unfortunately, the greed from Shannon to be so dishonest we will no longer use them. It says a lot about a persons character when you sneak out the back door. It took them 2 weeks while I sweltered in a 95 degree room in pain. I had a lower lumbar spacer implant im getting my staples out tomorrow . I have chronic Spinal Stenoses I made Shannon clearly aware of this. However Shannon continues to call and attempt to get me in to pay because my postdated checks never got there. I live across the hwy in Corinth. She threatened me that if I dont pay the amount she is going to "send someone to take the part back" lol sorry but that would be trespassing and or breaking and entering" both are clearly asinine and unlawful to do. Why would an employee threaten such with such an absurd statement? Shannon continued to talk over me and tell me she was going to pray for me. Well Shannon do you now understand that common courtesy and threating people over money is greed.