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    Peppertree Apartments

    3.2 (14 reviews)

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    City Centre Apartments

    City Centre Apartments

    (57 reviews)

    BEWARE: Bad management, UNSAFE, you deserve better! Don't be fooled by the pictures…read more Bad Absentee Management: I was a tenant at City Centre for a little over 3 years, during this tenure I witnessed a steep decline in the quality of management. There used to be a leasing office and an on site community manager, during the pandemic they closed the office and you will rarely see an employee on the premise other than than maintenance. You'll need to call (they never answer the phone) or email management (you'll wait DAYS for a response to unless you're a potential tenant they want to money from). High Turnover: City Centre had no less than 5 different managers during the time I lived here. You'll be met with a rotating cast of anonymous employees via email who will copy and paste canned unhelpful responses. This is a red flag that it's not a good place to work in addition to not a good place to live. Predatory Towing Relationship: City Centre has an agreement with a tow company for the property. My car was towed TWICE when I had my issued parking permit in the car each time. The tow company damaged my car during the transit, concealed the damages, and eventual apologize and paid for it. Please don't subject yourself to this if you don't have to. Live elsewhere Crime: Due to the proximity to Hayward BART which is is right over the fence, homeless and criminals frequently find their way into the property breaking into cars and dumpster diving. A couple of months before our moved out there was a manhunt with police who had automatic weapons in the city centre parking lot. Moving Out: You aren't getting your security deposit back, period. I was charged almost $400 in mysterious "admin fees" which sucked up the majority of the deposit. These evil private equity groups that own large properties will take your money and hide behind anonymous emails with canned response and complete dismiss you.

    Unfortunately, we just moved into this apartment complex not even two weeks ago and we had two of…read moreour cars broken into on the same night. They were not parked inside of the apartments, they were parked across the street. When we were looking into these apartments, we were told that we'd be able to purchase extra assigned parking or garage but when we called to do that, we're told there is a long wait list, 8 people ahead of us.. I really wish the person we spoke with would've been more transparent on some things with us because we know how much crime there is in Hayward, especially this area filled with homeless and we only chose it because we thought we could purchase more parking inside. Another issue was that the place was not very clean when we moved in, we had to do most of the cleaning which was unfortunate. We left the previous apartment we lived in cleaner than how we got this one. For example, behind the toilet was very dirty, I put in a request and was told by Aman (maintenance worker) that it was just trapped dust and very hard to reach, we cleaned it but it was not hard at all to reach.. why was it not cleaned before we moved in?! Makes me wonder if anyone from management came to look at the place before we moved in.. A positive, Renato (maintenance supervisor) is great at his job. Very responsive, quick and educates you.

    Park Orchard

    Park Orchard

    (22 reviews)

    5 stars for the main manager, Emerald, 4ish stars for the place itself…read more I've lived here for almost 5 months now. I had been searching for a 1 bedroom for a few weeks and mostly only saw very small ones with management who did not care, unkept grounds, old old units, and generally depressing apartment complexes. On my last day of searching I tried calling Park Orchard and Emerald immediately picked up the phone, was very professional and friendly and allowed me to come look at a unit immediately. I loved seeing the koi pond, actual live grass, and larger units. I believe the 1 bedroom is over 700 sq ft whereas for the same price I had been seeing dingy 550-600 sq ft unit. I signed the paperwork as soon as my thorough tour with Emerald was complete. Again, the contrast is very stark between my experience here and the half dozen other apartments near Jackson St that I had been looking at. My daughter also loves it when she gets to go to the main office to ask if she can feed the koi. She can be found jumping around the little playground almost every afternoon too.

    Beware!! I paid a deposit and was unable to complete my application because the system shut me out…read morebefore I could finish. I spent weeks trying to get answers through calls and emails with little to no response. When I finally spoke with someone, I was told I could not get my deposit back because of a 4-day deadline that was never clearly communicated to me. Very disappointing experience and poor communication throughout the process.

    Paseo Gardens

    Paseo Gardens

    (4 reviews)

    Great place to live in! Quiet tranquel, and walking distance to parks and recreation! Affordable…read moreliving...

    I recently visited Paseo Gardens after relocating from out of state, as someone I know recommended…read morethe community. Unfortunately, my experience with the leasing office left a very negative impression. When I walked in, the staff member was on a personal phone call and eating. From the start, her demeanor made it seem like I was interrupting her. When I tried to ask about touring a unit, she abruptly cut me off to repeatedly ask if I had an appointment, in a tone that felt more dismissive than helpful. What made the situation more uncomfortable was that she took another personal call while I was standing there and spoke in Spanish, saying she would call the person back. This added to the feeling that assisting me was not a priority. Overall, her attitude and tone came across as unwelcoming and unprofessional. I was told that certain units were not available, yet when I later checked online, there appeared to be upcoming availability that matched what I was looking for. The lack of clear communication only added to the frustration. I understand that appointments may be required, but the interaction could have been handled with much more courtesy and professionalism. A more welcoming approach would have made a big difference, especially for someone new to the area. Because of this experience, I chose not to move forward with Paseo Gardens.

    Lincoln Landing Apartments by Bridge Property

    Lincoln Landing Apartments by Bridge Property

    (41 reviews)

    Management is really bad, doors are broken, no comms or response when emailing or calling about…read morework order or issues, lost packages.

    Front desk people try their best but management is horrible, no response…read more Moved in August 2025. Parking door for garage hasn't worked since ($100/month parking), management says its a vendor issue, takes time plus the stairwell pedestrian entrance door to garage does not fully close or lock, allowing homeless inside easily. (Saying that here to see if they fix it soon or not.) Seen multiple homeless inside doing drugs / broken glass etc. They have security guards sometimes but not 24/7. Bad response from management or maintenance, have to call directly or go down to office in person to get maintenance requests looked at. Stained carpets everywhere in hallways. Gym has had broken equipment and multiple work orders do not fix it. High mandatory utility costs ($250+ monthly) given its not fully rented out and charge per unit, my trash + valet bill alone was $140/month and water for common area charge was almost as much as personal water usage. There has been major leaks and flooding issues last few months so no working gym or coworking space but no refund in rent because of it and we will likely have to pay the bill for the water. Package room is a mess and lost many packages after living here for only 6 months, ask to see it on a tour. Ask for more free rent credit if you do move here. The owner is Greystar who has 1 star on better business bureau reviews out of 550+ reviews. Maybe posting a review will make them do changes but doubtful given other 1 star reviews.

    Peppertree Apartments - apartments - Updated July 2026

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