We have been going to Soapy Paws for the past year. The…read moreowner Debbie and her daughter did a wonderful job with our dog Cooper. We scheduled our next appointment for today and we received a call from Debbie a couple of months ago stating she had sold the business. We received a call from the new owners stating they would have a groomer with experience with our breed would we like our appointment for June 1st . We did not receive any reminder call, or any communication from the new owners regarding our appointment for today. Imagine our surprise to arrive at our appointment today to closed doors and a sign saying under construction. I have been a business owner for many years... This is no way to run a business... Will not ever be returning to this business... There just is no excuse for this.

I've been a long time customer but the new owner needs to get it together. My dog went in for a…read morenail trim. The former owners just handled him. With the new owners my son had to lift my dog up to the table and hold his head while the dog's nails were trimmed. I feel bad for the new owners, but I won't be back.

Really like this place! The owner is really nice and helpful and good at handling my nervous pup…read more She does a nice job of grooming her. I also use the self dog wash in between grooms and the facilities and towels are really clean.

The owner is super friendly and helpful! The place was clean and organized. 10/10 recommend for…read moreyour quick pup wash :)

No straight answer on how our dog was killed in this facility. Just more threats. Lots of word…read moresalad on how the videos of a dog less than 40 pounds cleared an 8-foot concrete wall isn't available. Even years later, my phone blows up with all sorts of crazy accusations and stories. It's rather interesting. She's died many ways apparently. My dog was killed in your care, and you did nothing about it but threaten me. The lawsuit backfired due to the threats, and taking away my rights. Didn't pay for her cremation, but tried to put me in prison for extortion because I told him I would not take the review down. Then tried to sue me for 80k...is that what it was? Karma is a beautiful thing.

No training for the people. I brought 2 strong working breed dogs to Chris. When time to come get…read morethem, we were given a 30 minute explanation on how to use the shock collar and a demonstration on them doing a sit, place, off, etc. No instruction on how to continue the training. It doesn't stick if the humans don't continue the training. I'm now paying again (in time and funds) to train them myself. I'm trying DigitalDogSchool with Joel and turning life into a game we play together. University K9 was a waste of time and money.

Dove Lewis has shown nothing but kindness with my kitty's passing (she was elderly, but this was…read moreunexpected). I was told by my two friends watching her that she was well taken care of, they answered my international calls quickly, and even sent a card in the mail within just a couple of days. My little Bella was in very trustworthy hands and that's why mattered most. Thank you, Dove Lewis team.

It is a shame that such an exceptional institution allows itself to be represented, at it's front…read moredesk, by an employee so jaded that they come across as irritated by the concern people have for their animal's well-being (aka the very nature of their job)! It should be well within the purview of a medical establishment to offer guidance over the phone to a potential client, only in order to assess the level of urgency in an emergency. I wasn't asking for trade secrets, but when I asked how to monitor my dog going forward, I was hit with a paywall and told it "was a decision I was just going to have to make". Marco's dismissive attitude was insulting and bordered on unethical. I understand not being able to offer a diagnosis without an exam, but to fail to even explain whether or not an exam was necessary, is a dangerously negligent precedent to set. Last night my dog licked a crushed grape off the kitchen floor, and may have ingested a second one. I read a lot of alarming information online about kidney failure and that even one grape can be extremely toxic. He is 105 lbs and healthy; a toxicity calculator I found on google said that vets generally consider a safe threshold to be 1 grape / 10 kg of a dogs weight. Reassured by this, i continued to monitor my dog. 24 hours later, after escaping the yard and running around the neighborhood, he came home, drank some water, and promptly threw up what looked like nothing but water and a couple blades of grass. This, combined with the fact that I have not seen him urinate since returning home, seemed to justify a call to Dove Lewis. At 1 am, consulting Google was definitely not helping, made worse by AI's many contradictions and condescending tone, it seemed like a no brainer. Dove Lewis had consistently impressed us in the past with their politeness, expertise, and kindness; truly living up to their identity as a "24/7 non profit emergency veterinary hospital". The times I was unable to pay for an appointment, their staff had always been willing to provide off the record advice, at the very least, to help me assess risk, or simply put my mind at ease. As a result of this, I was always happy to pay the $220 exam fee, when I was financially able. All of this considered, I was shocked by the callous tone in which Marco answered my most recent call. When I told him I couldn't afford an exam, but was hoping to get some advice, to make sense of what I had read online, he told me he "couldn't give out any medical information over the phone", that "I could try Google", and that essentially, without $220, I wasn't even entitled to a basic level of decency. The last time I was at Dove Lewis, I had paid the full fee and waited 12 hours before being asked if I would be happy to take a rain check on the exam. They basically told me that my dog's injury was going to heal on it's own, and scheduled an appointment for the next day. I live across town and, after spending the entire day prior in their waiting room, I was unable to make the trip downtown the following day. I was hoping the rain check from 2025 might have counted for something, not necessarily an appointment, but sharing a little information over the phone, as it turns out, was still too much to ask.

You will not be disappointed with Grooming a Go Go! Kelly is the consummate professional. Promptly…read morereturning emails, and staying in touch through booking and service. My 4 footed bestie is a 13 year old Husky Greyhound mix. She is blind, and has all the aches and pains of anyone her age. She took to Kelly right away. In under 5 minutes, she was ready for her makeover, and hopped right in the van. When she stepped out, she was impeccably groomed, (honestly her best grooming ever!) and best of all, she was prancing around and happy. Amazing experience!

The groomer did an excellent job on my dog's wash, cut and blow dry. They were prompt in their…read morestart time and my dog usually gets stressed about groomers but came out of the mobility with a huge smile on his face and happy eyes. I would use them again.

This was a very hard day, our beloved Sophie had lived for 14 and 1/2 years and she was holding on…read morefor us and we had to set her free. Compassionate Care came right on time and was so kind and caring. We had time to say our goodbyes, we loved her so much and she was a really High anxiety dog, going for rides triggered her, so having someone come here was perfect. I highly recommend this establishment. Thank you.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

My dog went here for about three years. They bill so weird--expect some random fees. If you're poor…read morelike me and upset about overdraft fees, no heads up, they don't care. Zoe and Ava Eat my shorts

Mother Pupper has been a transformational dog daycare place for our dog, Elliott. It is a unique…read moredog place that focuses on building confidence and social skills with the same group of dogs each day. This dog daycare differs from other places because they intentionally don't let the dogs run wild with little supervision. The trainers are adept at monitoring, teaching and handling the various pups and their interactions throughout the day. Our dog has grown more confident and comfortable and established great friendships with other dogs at Mother Pupper. We are grateful to have found this amazing place filled with people who know and understand dogs.

Love this place beyond and so does my dog Argos - You can see where the dogs are going and playing…read moreand it's a wonderful place. I don't trust my dog at most places but I trust them here staff is amazing .. I moved over an hour away and I bring my dog here multiple times a week - that's how much Argos loves it here and his happiness is worth it all. Thank you ADHA- we love ya

My dog loves coming here. She has the best sleep after day camp or boarding. She is always super…read moretired the day after which tells me she had lots of fun

RE: my 4/21 Review: After a snafu regarding some…read moreinstructions I gave the groomer. I was upset and took it out on her. I wasn't clear about what I wanted and she made an assumption that wasn't right. To her great credit, she called me and apologized and offered to return my charge for the groom. This is a good business woman who took responsibility for her part of the mistake. Murphy and I apologize for or snap reaction.

Another great groom! We are so appreciative of the time and energy they give to our two pugs…read morebutters & river. Thanks so much to Shelley and staff! Christine

We are new to the Portland area and were looking for a groomer that could handle our Siberian…read moreHusky/Malamute insane "bust his coat every three months" hassle and our Sheltie's occasional matted coat. I am pleased to report that both my dogs were taken care of to our satisfaction and we look forward to our next visit.

Trina just did a major grooming and clean up on my Cotton du Tulear; like lots of folks, we had…read morebeen without a grooming for a LONG time. She looks perfect and when I picked her up, it was obvious that she enjoyed her time there. This is our first visit with Trina after a very strong recommendation from my neighbor who had her dog groomed here for many, many years. I would recommend her without hesitation!!