I initially hired Rachael to do organizing and decluttering so I could move. Her exact words were I…read moredo not scrub toilets and am not here to be your best friend. Despite that, her prices were comparable to other organizers and I hired her. Please keep in mind I am disabled and also have a chronic lung disease. At the time I was going through a horrible loss and needed an area decluttered immediately. The job that Rachael did was good and the price was reasonable. Since then I guess she has completely changed her company. She no longer will come for decluttering without forcing cleaning on you. As one person living in a 2 story / 3 bedroom home that I am trying to move out of...... I do not need a cleaner till the home is declutterred so that there is proper deep cleaning done. Either Rachael has changed her company format or she is changed everything. She is no longer an organizer. I could not hire her unless I paid for cleaning as well. That is not what we agreed on for further jobs and not what I need especially if her increments are 3 hours only because she has doubled her price. I was quoted $500. No details, no time ..... just was told she would be at my house without my even agreeing on the services. I guess I am looking for a new organizer. Too bad because she is a very nice person. This new attitude of her business is not professional and I think it is ridiculous not to offer a contract of services if you have changed the format of your company. I am very hurt and disappointed. Now I have to start all over and things that were moved by Rachael , I have to go search for. This is a common practice of organizers. They move things out of the way of pictures that they post so that everything looks in order. I am not saying that she did not do a good job. She just changed her company and doubled the price and no one charges that much for those kind of services. Very disappointing and sad that I have to seek out someone new again. I thought I had found a good and reliable person. Everyone eventually turns too greedy for the work they do. Besides she advertised as an organizer not a cleaner and now forces cleaning on as part of the job. Not right at all.

The best cleaning service I have had! Roxie did a deep clean of my house yesterday. Before starting…read moreshe asked me what areas/services I wanted done in particular so that she could focus on them. After each floor she had me take a look to make sure she didn't miss anything I wanted done. She did an incredible job in all areas of the house spending 6+ hours here. She was easy to communicate with, responding quickly and clearly. Her prices are very reasonable and competitive in the current Charlotte market. I will definitely be using her again!

Punctual, great communication, excellent work. Very reasonably priced. I recommend for deep…read morecleaning and regular cleanings.

Engaging her services is not merely an act of tidying; it's an investment in domestic bliss. Not…read moreonly does she leave our home sparkling clean, but she also has a magical way of organizing that makes our clutter look like it's been curated for a museum exhibit. Her attention to detail is extremely precise. Our family has known and been privileged to be graced with Juanita and her skills for over 5 years and we wouldn't dream of seeking the services of any other cleaner. The value of Juanita's services reflect a rare alignment of top-tier cleaning abilities and reasonable cost. I highly, highly recommend.

Amber and her girls have my house shining like the top of the Chrysler Building! I love that I can…read morerely on them to do an amazing job every single visit.

I was fortunate to have this service from Capulet Cleaning while undergoing cancer treatment. The…read moreservice was great, personable, and the cleaning person did a great job. She didn't do a rush job, and covered the areas we discussed. I was very pleased with the cleaning, and the person sent to do the cleaning.

Mary was the ultimate professional. On time, efficient, and brought everything she needs to make my…read morehome sparkle. She went above and beyond my expectations. I'm a single typical messy male. If not for Mary my home would look like a giant smoking crater! I highly recommend JEM cleaning services. Ptf.

I've used Anita's for going on 3 years now. They do great work. My house would be a disaster…read morewithout them. Highly recommend!

My first review for 2021 and it will not disappoint!!…read more I needed a deep clean to my house before I have it listed and asked around a few mom's groups. One girl suggested Anita so I decided to contact her. Anita was very professional, kind, and informative. She came by for a free quote and was pretty thorough. We scheduled something a few weeks out. I had two ladies that came and they were both so sweet. They did an amazing job! Very attention to detail. They cleaned things I didn't think they were supposed to clean like my wine glasses, electric toothbrush base, and dog beds. Anita said it won't be 100% perfect and if there was anything I thought they missed then she would bring them back to clean it but I didn't need for them to do that. They cleaned top to bottom and right to left. I paid extra for them to clean the inside of my oven. I was so pleased with their work and very appreciative of both girls and Anita. If I wasn't moving I would ask them to come clean on a regular schedule but I have been letting others know how well they did! I highly recommend them!

Trendy Maids is a great experience all around!…read more Booking for Trendy Maids was easy and smooth. The staff arrived on time and were very professional. They worked diligently to get our house in tip-top shape before a big event and we were delighted with the outcome! Don't hesitate to book with Trendy Maids!

I booked Trendy Maids for a move-in deep clean service for my home in the beginning of February…read more The booking process was easy enough through the Trendy Maids website. The maids were scheduled to come to my home at 7:30am and they showed up on time. Since this was a move-in cleaning, I wasn't actually present in the home when they arrived. I had a painter in the home when they arrived who had already been in my home for the past 10 days whom I trusted to let the maids in. The week prior to booking, I had new carpeting installed on the 2nd and 3rd floors of the home (including the stairs to both the 2nd and 3rd floors) which cost me over $10,000. When I arrived at the home at 7:40, I immediately noticed orange staining on my carpet stairs. I asked the painter what may have caused it, and he shrugged his shoulders. I went upstairs to introduce myself to the maids who had begun the cleaning service in the third floor bathroom. I didn't notice anything out of the ordinary right away as I was speaking directly with one of the two maids to show her what I was hoping they could focus on with the cleaning service. After my introduction, I went back down to the first staircase and again noticed orange staining on my brand new carpet. It dawned on me that if it hadn't come from my painter, it could have only come from one other place - the maids. I went back up to the third floor and noticed that one of the maids had tracked a reddish-orange mud in on her shoes which was now all over my bathroom floor. This meant that she walked all the up my first set of carpeted stairs, through a long carpeted hallway, up a second set of carpeted stairs, and through a carpeted room to get to the bathroom she was currently cleaning. Despite basically using my entire home as her welcome mat, her shoes STILL had left multiple orange tracks all over my bathroom floor. I encourage you to note the pictures I've attached which show this bathroom floor staining. I was furious. I just had new carpet installed and she tracked orange staining mud through my entire home. I asked the two maids to leave as if they couldn't be trusted to respect my home, I didn't want them there. She said "It's ok, I clean" in broken English and began following me around the home. I asked her again to leave and she just followed me around. It became obvious that she didn't understand English, so I pointed to the door and asked her to leave. She went upstairs (which I assumed was to grab her supplies) and instead returned with the other maid so that they could both proceed to follow me around. I finally called the Trendy Maids office and asked them to get their maids out of my home. I explained what had happened, and the office receptionist simply said "I'll try" (to my request to get them out of my home). I waited ten minutes (with the two maids following me around the whole time) and called the front office back. I advised that if they weren't out in the next ten minutes, I'd call the cops to have them removed. The receptionist then conveniently called the head maid and got them out. I asked the receptionist to have a manager call me back because one wasn't available when I called. She said she'd have him call me as soon as he was available. Keep in mind this was around 8am. I heard nothing from them, so at 10am I called again and was told the manager wasn't available. The receptionist said she'd have him call me. I tried calling twice more around 1pm and 4pm and nobody answered. To date (more than a week and a half after this awful experience), a manager has not called me back. Since I couldn't speak with anyone to request a refund of the prepaid cleaning service that I didn't obviously use, I ended up having to request a chargeback through my credit card to get the funds back. Luckily they sided with me in my case and immediately credited the funds. I still plan on filing a small claims court case against Trendy Maids for the carpet cleaning that I plan on having done once I'm moved in and settled in. For now, I've personally spot treated the areas where the mud was most visible in an effort to ward off permanent staining. Obviously I don't recommend this company. I recommend quite the opposite - stay as far away from them as you can. Between the $10,000 carpet staining, broken English, weird shadowing of me, no manager contact, and ultimate charge-back, Trendy Maids was simply terrible.

Maddie Maids is a TOP NOTCH cleaning company. I really appreciate how they went out of their way to…read moremake sure my home was ready to put on the market to sale, thinking of and doing things I hadn't even considered...such as cleaning my fridge and stove. They even cleaned my windows! I would recommend Maddie Maids and use them again and again. Thank you Maddie Maids for giving me peace of mind!