So I called a few places for my Air con. Its starting to get hot now. So I figure I try finding a place to give me a tune up. Make sure everything is good and ready for the tipple digit temps. So I made some calls to get some quotes. I called Ideal, Yes and a few others. And nobody could come for a few days. I made some appointments with them. And while I waited, I called my friend Jeff that just had his system fixed. He recommended this perfect air and pipe place. So I gave them a call. They said they could make it out later that day or the next day. I had the day off that day, so I said come over later on after lunch. The guy who came out was very helpful and clean. He took off his shoes when he went in my house. Then he got me to understand my system in my home. And why it always acts funny. He explained that In that year that my home was made. They were changing the laws on how systems were to work. Technology changed a bit and things starting running more efficient. And my particular year it was in that transitional phase. So it made sense why I always had issues with my AC. See, Ive always had a problem with the guest room in my house. The temp is always too hot in the summer. They gave me a price for a ductless mini split system. It is still central a/c. So, i thought i'd give it a try. I had it installed in ONE DAY. The next day in fact, and it cools very well. I am very happy that this smaller unit was available and i am told that it is very energy efficient. Once i turn it on, it cools the room in minutes. So now my guest room is nice and cool. Whats funny is I forgot that I even called Ideal.. HAHAHA.. So those other goons came out a few days later to inspect my stuff. And believe it or not. They were trying to get me to buy things I did not need. I mean really.. I had my whole unit changed out by Perfect Air and its ran better than it ever has before now. And Ideal is trying to get me to buy some part I cant even pronounce. For my NEW unit. That has a warranty from Perfect Air and also the manufacture. I seen the guy who installed it, take the unit that he installed out of a box that was clearly boxed and strapped by the manufacture. I seen this with my own eyes. And the Ideal guy said that the unit needed a new part because it was about to die. I laughed at him, to his face... Then told him that because the company that he worked for was a crock. That it took them a good few days to even make it to my place to begin with. I ended up buying a new system from another place 3 days ago. I told him to shove it!!!! Then he trys to bill me for the visit. So, since they never told me this on the phone. That an estimate for service would cost money to do. I again told him to shove it. He insisted that I pay for his visit. I told him "There is a few things in life I don't pay for... 1. is Air the 2nd is LIES and BS." And that he is grouped in #2. Lies and BS!! So he huffed and puffed his way to his van. What could he do ya know. So while im "chilling" in my house watching some TV, after I thought this chump left. I get a doorbell ring. Sure enough, its the Ideal guy again. He called his manager and they said I had to pay for his visit. By that time I was getting really really irritated. I told him to get the F off my property or I will call the cops. And if he comes back. He will not leave off my property. then I asked him "Do You Understand?" He shook his head in fear and was "no problem sir and ok have a nice day." And walked really extra fast to his van. So get this! Since now, he is in his van. He wont come back on my property. Because I just explained to him he would be trespassing among other promises I made to him to get the hell away, and off my damn porch. About 5 min later my phone rings. Caller ID says its Ideal Air calling. Now, I blew a gasket. I really was now stupid mad. 1 The company was days later from the time I called 2 The guy fed me lies to try to make money off my new AC unit 3 The guy tried to charge me to come over to just tell me how much things would cost (they never told me prior to coming over) 4 Now since they cannot step foot on my land, I get a call. All I wanted to do was just watch my episode of game of thrones.. 5 I realized that they told me he would be at my house between 10am and 12. And he didn't get here till about 1:30, so he was an hour and a half late to top all this unnecessary bull puckey from this Dill-Wad company.... Cause I looked at my calendar on my wall by my phone when I got the call. I answer "Pizza Hut, will this be delivery or pick up?" HAHAHAHA The person makes a hmm and ahhh, sound then hangs up. Now Im laughing... I figure I try to have some fun with this situation. Iam already royally pissed the hell off. Instead of getting more mad over it, lets screw with these people This happened 3 more times. and they finally gave up. And the guy drove off So I dont trust these big companies. CALL PERFECT AIR AND PIPE! I am happy. read more

Paul is really good about explaining our needs to keep our ac running. They came out and when another company said we needed a new ac, filter and a duct clean. They came out and said we just needed 1 part to keep the unit running properly. They inspected my whole system for FREE.. I've checked a few other companies. And they wanted to charge me $65 for a estimate. Really? WTF? I thought all estimates from all companies were free. I operate off the 3 to 5 rule. Get estimates from 3 companies. At least 2 majors and some little guys. I asked for a person to come out asap. Since in vegas it's already getting in the 90s now. I have 5 quotes. The 2 major places were quite a bit. 1 said $4300. Another $3750. Those were major places. I then started calling smaller companies. I got a couple cheaper estimates from the smaller companies. Expected since they were small places. My 2nd to last call was to Paul at Perfect Air. He was a referral from a web design company locally-owned called las vegas web development. I've worked with Anthony prior to this. And since web design places deal with a number of companies. I figured they may have some hook-ups on the places out. He referred me to Paul. And Paul saved me not only money. But he has a tech to my house next morning. I called him late in the day so that was fine. The tech explained what was wrong showed me the issue and saved me THOUSANDS. I paid $750 for what was needed. No pressure no problems. Just straight foward info. That's what I expect from a company. I'm proud to say I love them and they are now my contractor for my air conditioning, heating and plumbing now. Thank you PERFECT AIR AND PIPE... You have a customer for life...... read more

I contacted this company after I was initially quoted over $3,000 for a 2 ton condenser. I called them out for a second opinion and they took a look at my existing condenser to see if they could repair it without the necessity of replacing it completely. Turns out a the compressor was the only thing wrong with ac unit. Now I know a compressor is one of the more expensive parts on a air conditioning unit but it is still quite a bid cheaper than the whole unit. I gave them the green light after realizing the price was far less than half of the whole unit replacement. I also got a 1 yr warranty on the work. That makes sure I don't have to worry about something expensive going out for that 1 year period. The work was done the same day and the technicians explained the process so I wasn't in the dark about what is going on. I paid half down and half when my repair was completely finished. They gave me a copy of the contract upon me signing it so I would not have to worry about have evidence of the contracted work. I saved a lot and I would def call them again if I need another repair in the future. read more

I originally called out perfect air and pipe for a diagnosis of my ac unit. They came out within 2 hours which is not bad. Some companies tell you they are booked for 2 or 3 days for repair. I assume this company has more techs and that is why they came out faster. Usually those companies that are big have a lot of overhead and their prices are higher as a result. This company came out and the tech asked me to turn on the unit with the t stat to get the unit running so he can diagnose it. As soon as I turned it on he showed me the problem. The fan was not work. He showed me that is was burned out and it was super hot. Maybe, like 200 degrees on the part that was bad on my outside ac unit. I asked if that was it and they said everything else looks good. I gave them the green light to change the motor and they did so. My house started cooling down within 2 hours and everything was back to normal as previous. I am glad it was not a major repair read more

My electric bill went up last summer so I decided to have my two systems inspected before the heat of the summer kicked in. I called Perfect Air and they did exactly what I needed to the units. They disassembled the compressors on the ground and chemically cleaned the heat exchangers, they measured the amperage of the fans and compressor motors, then they examined and tested the two systems in the attic crawl space. It was there that they found problems left by previous contractors who failed to install panel screws, leading to a large air leak in one of the heat exchangers. I was paying the electric company to cool my attic! Perfect fixed the problem and showed me a couple things to watch out for over the next few years. It was a cost effective repair job that saved me money! Very satisfied with Perfect and will call them again. read more

I had my ac go out on a 105 degree day. I called one company that came out and told me that I need a new compressor that would of cost me $2,125. I was not gonna spend that sort of money without getting second opinion. I called perfect air and pipe and they had a tech out relatively soon. The took a little while to give the diagnosis but it was def worth it. The changed my t stat and a contactor on my unit. I literally paid $205 and my unit was cooling within the few minutes that they changed the parts. I cant believe the initial company tried to change out my compressor. Was it ignorance or shady business tactics. I have no idea but I saved close to $1,900 all by confirming with the second company. I would be super pissed if I had wasted over two thousand for something i absolutely didnt need. read more

This company does plumbing and air conditioning. I used them for their plumbing. I had a shower head that was not putting out the right amount of water when u turned on the shower. Very low quantity coming out. They realized it was a mixing valve with the shower handle. They trouble shooted everything else. Fortunately, I had access from behind the wall. They had no choice but to open the wall and replace the valve and trim from there. It was a little messy but I didnt see any other way to do it so I didnt get to mad about that. They finished in 2 hours and it was spotless after they were done. I was relatively happy with their price and would not mind calling them again. read more

This company came out within 1 hr to diagnose my unit. I didnt tell them but they were the 2nd co. To come out. I origanally got a quote for a bad compressor. Perfect air and pipe confirmed it. I saved $440 on a same for same compressor swap out. They finished the job in about 2 1/2 hrs. My ac is great now. Ill def have them quote my unit replacement for my upstairs read more

We called and had them come by to look at our heater. They were honest and fixed it same day. I thought it was cheap and was expecting it to cost more. Very quick and professional service. read more

I have called a few times for help with various projects. They are always quick to respond and timely.