First time going here and I specifically said keep my eyebrows full, just a cleanup. She did the…read moreEXACT opposite and thinned my eyebrows out saying now you can see the arch! NOT what I asked for. First and last time for me and if anyone knows what I'm talking about...yes, you can see how white my skin is under my brow because she took all that hair off. Do what I ask, not what you want!

I popped in without an appt with severe anxiety that this place would be too busy for an underarm…read morewax. I was mistaken, the owner was so passionate about other customers that I knew I was in good hands. She was free within 15 min and took me in. Thank goodness bc I had a wedding to be at in 3 hours. She's the type of person that not only cares for her business but cares for her customers. What a genuine soul. She cares about her craft 100%. Whenever I'm in the area I'll come find her.

Had Virginia today and she did a great job. She was incredibly professional, and made me feel…read moreextremely comfortable. I was trying to make an appointment for 445 but was having issues booking it when I got there at 435 the receptionist let me know I could still have the appointment and wouldn't have to wait until 6. Virginia took me back and asked what I was looking for, if I had any previous waxing. she just did everything to make me at ease. One of the previous reviews complained out the technician staying in the room while he got undressed...she about to be deep in your business on the table do you think watching you get undressed makes a difference? These are professionals. Back to Virginia, she was professional, thorough, and did a great job. Actually it was better than any other waxing I've had done. I will definitely be coming back whenever I can, it was well worth the drive.

Apparently they have zero respect for privacy as I was told to completely undress as the technician…read morestood there with anticipation of me doing so.... Apparently she was looking to enjoy the view??? Don't ever go there as they are very crude on their so called "professional " services.....

Spa Cascada provided an amazing experience that was carefully tailored to my needs. From the moment…read moreyou walk in you are greeted and made to feel comfortable and relaxed in a beautiful space. The staff is professional and well educated regarding the services and the products they offer. This place is a gem in downtown Saratoga. Definitely one to put on your places to visit.

I found Spa Cascada via a Google search and booked the Cascada package (massage plus hydro facial)…read morefor my daughter and I. Samantha gave an excellent massage - she focused on where it was needed and I felt the back tension just melt away. Maria's hydro facial has my face looking 10 years younger! The atmosphere and furnishings really allow one to relax completely. It was the perfect end to our mother-daughter weekend.

I went for a deep tissue massage today with Erin. I have never been so pleased with a massage!!…read more I am by no means a massage snob, but I do work on my feet a lot being in the service industry and working with a residential painting company 40+ hours a week. I also suffer from severe migraines and sciatica. Every masseuse I have been to always asks where I want extra attention but I've never had anyone deliver like Erin! She has a lot of knowledge in the area and has taken extra courses to provide AMAZING relief for people who suffer from pain like myself. She not only focused on problematic areas through massage, but she also helped me with stretching. Erin is super friendly and spectacular at her job. You can tell she takes a lot of pride in her work and really enjoys it. She went above and beyond for me today. I can't thank her enough. I will be continuing to book with her. HIGHLY recommend seeing her!

Sadie is an amazing massage therapist. I highly recommend her. And wow! The spa is so nice!! The…read moresauna and the general vibe is super relaxing! Love love love it. Will definitely be back

Iris has just given me a beautiful set of nails! My own nails are very fragile. They split and…read morebreak easily. Now, with the treatment Iris gives me, they're strong and elegantly shaped. What a pleasure to have nails I can be proud of that also hold up as I type, do house work, and play the piano. Many thanks to the owner, Tiffany, for creating such a clean, well managed nail salon in downtown Saratoga Springs!

Wife and were pedi walk-ins on a whim. Boy were we happy to have found this place. Wonderful staff…read moreand service. Great sense of humor and customer service. Really nice chill vibe and the service was exceptional. Highly recommend this awesome salon.

My hairdresser Jose Bonilla is a Rock Star. I've never had a hairdressing experience quite like…read morethis. From start to finish, Jose worked sheer magic (no pun intended!). From the color application right thru to the finishing touches, Jose's touch & talent is extraordinary. Not to mention that he is a beautiful, caring & gentle soul. I'm so glad our paths have crossed, he is dear to me. He's my guy, he's truly the "Magic Man"... I'd also love to give a Shout-Out to Devin, the manager of the salon. Awesome, kind & cool guy all around. I'm smitten..

Went to their website to book an up-do and was very excited about my appointment, I've never had a…read moredisappointing service here. Booking online is quick and easy and I was able to get a slot in prior to my event that evening. I was greeted and welcomed in with lots of energy and things quickly turned to confusion for me as I was not sure why: 1. I needed to bring my hair dry to an up-do appointment (I have curly hair) -- every up do I've ever had at any other salon they actually have washed my hair first and then did my hair * my stylist told me it was not possible to dry my hair straight and do an up do in the time of an updo appointment. This caused major confusion and made my experience not really enjoyable as I was wondering why the stylist was mad I came to the appointment with wet hair. Additionally, I went online to check "how long" is an up do schedule for and its scheduled and priced the same as a wash cut and style at 1 hour and 15 minutes. My hair never takes more than around 20 minutes to dry and honestly, even without a Brazilian, my hair only took 40 minutes, which means it would leave 35 minutes for up doing. ----- I'm not sure if the stylist was rushing due to being overbooked or wanting a break or being mad my hair was wet. We had good chats and it turned into a decent experience about 20 minutes in once my hair was dried. ----- It is my fault I didn't come with any pictures I guess of what I wanted and they had no styling books that I could see. I told the stylist I wanted a "low bun thing that looks like a fold over similar to a braid that is a bit loose and has a bit of height and volume to the top and sides." Ultimately, it turned out alright - I had felt rushed the entire appointment which was booked for 1 hr 15 minutes, the stylist finished exactly at the 45 minute mark and that's with me taking 4 minutes to settle in. So the hair was 41 minutes for an hour and fifteen minute appointment. When I ask meta AI to create what I told the stylist, the hair I wanted came up, however, it was not what I received in person. Ultimately, the up do worked, photos came out okay and I can't blame anyone but myself for the fly aways and style, because I didn't bring photos. I don't know if I'll do this service here again, because 45 minutes of a 75 minute service and being told it was not possible due to me coming in with wet hair and not getting a shampoo.... This wasn't ideal. The fact you want clients coming in with dry hair should be somehow communicated to the client in the future. Plus, the stylists have different blow dryers, so getting a Dyson is not guaranteed. The experience was a lesson learned.

I switched a year ago to Simplicity and haven't missed my last salon at all! Bright, inviting,…read morefriendly staff, from my greeting at the door, to their hope to see you again when I'm leaving, I always feel welcome when I'm at Simplicity! I appreciate too my barber listening and working with me to get the look I want. To many shops cut what they think I needed or wanted, not at Simplicity. Every time I'm in the chair, the first question is always, so what would you like, what could we do better than last time? All I can say is if you've ever left the shop you're at, got in your car and said...what just happened...I'd strongly say, Try Simplicity! Happy I change and won't be going back!

My friend and I both came in for different services, both left satisfied! We thoroughly enjoyed the…read morecasual atmosphere and darling interactions we were able to have. Very professional and knowledgeable stylists, and we both recommend coming here whether you're looking for a pick me up trim, a bleach and tone or anything in between!